1/5
Been trying for three days to get access to a property. Finally managed to get through to a call centre who promised someone would ring me back. No one has. How can you sell houses if you have no-one to answer the phone?NegativeResponsiveness

Trusted Agent profile · Bar Hill, Cambridgeshire
★★★★★
379 reviews across 3 platforms
Unit 12 The Mall, Bar Hill, Cambridgeshire, CB23 8DZ
Part of haart, see every office.
haart's office in Bar Hill, Cambridgeshire, at Unit 12 The Mall, is rated 4.8 out of 5 across 379 reviews on three platforms, including 359 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bar Hill office, from every platform, shown as written. First names only.
1/5
Been trying for three days to get access to a property. Finally managed to get through to a call centre who promised someone would ring me back. No one has. How can you sell houses if you have no-one to answer the phone?NegativeResponsiveness
5/5
Great service, welcoming, kept us up to date with progress and helped us to find our long term family home
Dear Hannah Thorp, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We are glad we could help!
5/5
Great swift service by Haart and great team work with attention to detail - thank guys!
Cate Talbot, your satisfaction is our top priority!
5/5
Great work from the team here to help our move go as smoothly as possible
Ben Barnard, thank you so much for the positive review!
5/5
I received excellent support in purchsing a house through Haart Bar Hill Branch. Thank you!
Hello Ali, thank you for letting our team know how we did! We look forward to helping again in the future.
5/5
Staff were thoroughly helpful throughout the process of searching for and purchasing a house.
Dear Ralph Sawyer, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
Brilliant team at Haart Bar Hill, helped us every step of the way.
Dear Mr Andy Burston Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to receive great feedback.
5/5
Russel, Zak and Evie are really helpful and excellent at what they do.
Hello Nick Edwards, we appreciate you taking the time to leave us this feedback.
5/5
Everyone at Haart was brilliant and very supportive throughout the whole process.
Dear Sal G, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received -Thank you for sharing your positive experience!
5/5
Excellent from start to finish ,great coms ,would recommend to anyone,THANKS
Mark Askham, thanks for your praise and we are happy that you would recommend us!
5/5
Good team who were always very responsive and efficient, thank you.
Hi Robin, thank you for taking the time to write a review about your positive experience with us! We wish you all the best for the future in your new home.
5/5
Excellent service from Ben, Evie and Hannah and very much appreciated
Jim Banfi, thank you for taking the time to leave a review and thanks for your praise and kind comments about our team.
5/5
Hardworking Prossional team, passionate about their work, great customer service 🙂 …
Hi Theskyrocko, thank you so much for your positive comments about haart Bar Hill!
5/5
Fantastic service received from Ben, Evie, and Hannah. Highly recommend
Alan Montague, we're happy to hear you had such a positive experience with our team!
5/5
Hardworking Prossional team, passionate about their work, great customer service ??
Hi Theskyrocko, thank you so much for your positive comments about haart Bar Hill!
5/5
Everyone at Haart was brilliant and very supportive throughout the whole process.
Dear Sal G, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received -Thank you for sharing your positive experience!
3/5
Pretty average
Very poor communications, had to constantly phone them and chase up, even up until the point of my wife actually sitting in their office saying she wasn't going anywhere until matters had been resolved, should have been very straight forward as the property was empty.
5/5
Thank you so much for all your help. You gave us such a professional service. We are so happy with our new house and without your help and support we wouldn't be here making our new house a home. THANK YOU!! xx 🏡❤️
5/5
Great bunch of guys.. professional, thoughtful And friendly
Iain Ramsay, we are so pleased you enjoyed your service at haart Bar Hill. Thank you for the feedback!
5/5
Very patient, very informative and very productive.
Dear Harriet Chapman, Thank you for leaving us a great review. We are very pleased to hear about your experience with us whilst purchasing your new home!
5/5
Excellent service from Elsie and all the team. They went out of their way to help us, and although we eventualy didn't buy a property through them, their advice and customer service were second to none.PositiveProfessionalism
5/5
A big thankyou to all the guys at haarts bar hill office . Sold my place within a couple of weeks and they were constantly there helping me through to my next property . Great service from start to finish 👍
5/5
Very knowledgeable and helpful
Bob Verrinder, thank you for your kind review; we are happy to pass along your comments to the team here at haart Bar Hill!
5/5
Rating only, no written review.
Thank you so much for taking the time to leave us a 5* review. We really appreciate your feedback and glad you had such a positive experience. Please do not hesitate to contact us if you require any future assistance! Kind regards, haart Bar Hill
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Bar Hill won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.