Every review we hold for the Banbury office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleDo NOT trust them. If it comes to it they will ignore you and communicate with the landlord only. Emails will go unanswered. The most unprofessional set of crooks I’ve ever experienced. Annabelle particularly caused us a hell of a lot of …
Ebba · 16 April 2023
Agent replied · 21 June 2024
Thank you for your comments raised above, it’s difficult for us to respond directly as I’m afraid we don’t recognise your name and don’t think you were a tenant, but we believe this may be related to a tenancy that ended some time ago at … More
★★★★★ 5/5
GoogleMatt was a star from start to finish. He sold our property for us, and helped guide us through a difficult sale. It all went through in the end. Matt was considerate and patient with us throughout the process. I can not recommend him enough.
Paul · 22 June 2020
★★★★★ 5/5
GoogleOne of the smoothest dealings I have had with an estate agency, highly recommended!
Fast, efficient, and extremely helpful, and reactive and aware of our needs when finding a property.
Once we settled on a property the manner in which the admin side was done was easy and done with such ease.
Could not have been more helpful, would rate even above 5 stars.
Ash · 22 June 2023
★★★★★ 1/5
GoogleIf I could have put no stars I would have. CHARLOTTE BENNETT decided to let herself into the property I am renting without confirming it was OK with me first. I am very upset and angry that she did not have the common decency to phone me and ask if it was convenient and yet still completed the viewing without My consent
Jamie · 22 June 2023
★★★★★ 5/5
GoogleMatt and his team were excellent from start to finish. Very professional and excellent customer service. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Vanessa · 22 June 2022
★★★★★ 5/5
GoogleBrilliant letting agent. Great advice throughout, from which property to buy, to finding the right tenants and achieving great rental returns. I recommend to everyone. Thank you Anna and team!
Dale · 22 June 2021
★★★★★ 5/5
GoogleWe bought a property with this company. Honestly fantastic, a special mention for Matt Burn who went above & beyond to hurry along the process for us.
Would recommend!
Libby · 22 June 2023
Agent replied · 21 June 2024
Thank you, it was a pleasure. I hope you are enjoying your wonderful space.
★★★★★ 5/5
FacebookUsed Ponting’s after my sale fell through numerous times through another agent, These were fast, efficient and had great communication through out, top marks Matt and the Ponting’s team. Would definitely use again.
Thank you
Mark · 12 December 2019
★★★★★ 5/5
GooglePontings helped me sell my flat and provided first class service from beginning to finish: great, and realistic pictures of my flat, constant and relevant communication and even moral support! I would definitely use them again!
Lucile · 22 June 2022
Agent replied · 21 June 2024
Lucile it was a pleasure to help you on your journey. Thank you for your kind words
Bonne Chance Matt
★★★★★ 5/5
GoogleAn amazing team of agencies very quick with their services and their properties are what they say they are had an amazing time working with them and less stressful
Enica · 13 November 2024
★★★★★ 5/5
GoogleMatt was very professional and a much appreciated layer of support in the process of both buying and selling.PositiveResponsiveness, Quality, Professionalism
Paul · 22 June 2021
★★★★★ 5/5
GoogleWe have had an amazing experience with Pontings from start to finish. The process was very straightforward with Matt and Mandy getting everything ready for listing and, once sold, we were kept informed every step of the way. They are a great Estate Agents with exceptional customer service and we would highly recommend them. The only negative is that they sold our house far too quickly ; )
Kelly · 22 June 2021
★★★★★ 5/5
GoogleMatt was very helpful and knowledgeable. Very good experience from start to finish. Would 100% recommend.PositiveResponsiveness, Quality, Professionalism
Reece · 28 August 2021
★★★★★ 5/5
GoogleI would thoroughly reccomend Pontings to anyone looking to sell their property. Excellent service from start to finish!
Jonny · 22 June 2023
Agent replied · 21 June 2024
Thanks Jonny
Beautiful property!!
Thank you for your business and I hope all goes well with you new start!!
Best
Matt
★★★★★ 2/5
GoogleWasted my time and money. Should do some basic checks before viewings
Michelle · 22 June 2023
Agent replied · 21 June 2024
Thank you for your feedback regarding pre- viewing checks; we’ll certainly take this on board. We do feel that it isn’t always easy to establish peoples circumstances in detail over the phone so best to meet in person and discuss then.
I’m sorry we were not able to assist on this occasion and wish you well for the future.
★★★★★ 5/5
GoogleGreat people. Anna was always helpful and honest.
Maciek · 22 June 2021
★★★★★ 5/5
GoogleAmazing , always very professional service!
Zdravka · 16 April 2023
Agent replied · 21 June 2024
Thank you so much for this, really hope you are happy and settled in your new home!
★★★★★ 5/5
GoogleFood was amazing staff were so friendly
Banks · 22 June 2020
★★★★★ 5/5
GoogleAbsolutely brilliant as both estate agents and letting agents. We have the fully managed service and it has been worth every penny as they found us lovely tenants and sorted out the many teething problems with our newly acquired property. Highly recommended.
Kate · 23 June 2019
★★★★★ 1/5
GoogleA very bad expirience they do kot vare about the tenants or the houses my advice keep away
Sandra · 22 June 2023
★★★★★ 5/5
FacebookReally helpful, respectful and really trustworthy, deffo recommend
Chris · 15 March 2019
Agent replied · 22 February 2025
Thank you Chris!
★★★★★ 5/5
GoogleCharlotte Bennett and the Pontings team are wonderful. Professional, kind and fast. I recommend highly.
Lorna · 22 June 2023
★★★★★ 5/5
GoogleI have been using pontings for a number rof years now. They are always friendly and fair and set high standards. I hope to keep on using them in the future as well.
Chris · 22 June 2020
★★★★★ 5/5
FacebookPontings were incredible when helping myself and my partner move into our first rented house together. I can honestly say they made the whole process of moving in so much smother and pain free!
Charleigh · 26 February 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
