Trusted Agent profile · Banbury
★★★★★
960 reviews across 2 platforms
Ground Floor, Guardian House, 7 North Bar Street, Banbury, OX16 0TB
Martin and Co's office in Banbury, at Ground Floor, is rated 2.2 out of 5 across 960 reviews on two platforms, including 118 Google reviews rated 3.9.
Tell us what you need and we'll put you in touch. Martin and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Banbury.
Every review we hold for the Banbury office, from every platform, shown as written. First names only.
1/5
TrustpilotAll agents were rude
All agents were rude, inconsiderate and unprofessional. I am specifically talking about the branch on Essex Road
Hi Sofia,Apologies that you weren't happy with your experience with one of our offices. If you would like to speak with the Director of that office who can review your complaint further you can contact him on 020 7359 0800. Martin & Co (UK) Ltd
4/5
TrustpilotKerri from Martin & Co Westbury showed…
Kerri from Martin & Co Westbury showed us around a couple of properties this weekend. She was there early and super friendly and nice to deal with.
1/5
TrustpilotRenting nightmare
We reported damp in February and have only just been contacted back to say the damp won't be fixed as the landlord can't affordit. The fact that the letting agent think the landlord's response is reasonable just proves how much this company DOESN'T care!!
5/5
TrustpilotLesley Earl at the bebington office…
Lesley Earl at the bebington office couldn't have been more helpful. Kept us updated. We didn't proceed with the purchase due to personal reasons, however, our experience of dealing with lesley was a very positive one.
1/5
TrustpilotSo time came for the review
So time came for the reviewThe worst experience ever.The worst agency ever. They just want to take the money by finding a place and then they are awfullThey do nothing I totally do not recommend .Absolute rude and unprofessional
5/5
TrustpilotA massive thank you and well done to…
A massive thank you and well done to Emily, Tom and all of the staff at Martin and Co nothing was to much trouble they sold our property in a couple of weeks and we are now nearing completion, thanks again to all concerned.Peter and Christine
1/5
TrustpilotRude incompetent staff
Since moving into our house we’ve received nothing but issues.The staff at Martin & Co are rude and disrespectful. We’ve had to speak to them on numerous occasions after not receiving responses to emails and have received sarcastic/ rude remarks every time.
1/5
TrustpilotAwful in Birmingham
Awful in BirminghamKeep your flats!
1/5
TrustpilotDon't work with Tenants
Don't work with Tenants. Just the greedy landlords.
5/5
TrustpilotMartin and co (Cardiff) 5*
I recently purchased a property using Martin and co (Cardiff branch). The service was wonderful, the people were helpful and friendly. They helped get the completion date moved forward and were there on hand when I needed them. I would recommend and use them again.
1/5
TrustpilotTerrible company - Avoid!
Terrible company that only care about money. Harassed us constantly and tried to accuse of things that were simply not true! They rarely respond to emails. Avoid this company at all costs! Worst 2 years of my life having to deal with these
4/5
TrustpilotHAPPY DAYS RECOMMEND MARTIN & COMPANY
I took out my frustration with estate agent! Completly my fault I couldn't find the street!I hv used Martin & Company in the past they hv always been professional and look forward to them finding me forever home!
1/5
TrustpilotAbsolutely disgusting
Absolutely disgusting, no care for anyone moving into their houses or flats, never have time to fix problems in property. They do not clean, or refurbish at all pre-moving in which I think is disgusting when they make so much money. Lazy and unprofessional.
1/5
TrustpilotDreadful company
Dreadful company. Totally incompetent maintenance department. Do not reply to emails with regards to urgent repairs or any repair in fact. Fortunately, we are able to leave the property but some are not so lucky. Unprofessional letting companies like this should be struck off.
4/5
GoogleLetting my property in Banbury fully managed for the first time with Martin & Co, although have dealt with them for many years. Found them very professional and easy to deal with. They have found me some very good tenants very quickly and everything went smoothly. Many thanks
4/5
TrustpilotViewing
Viewed a couple of houses and get all the information we needed and they were able to answer all our questions.
1/5
TrustpilotSuch a trash company
Such a trash company So stupid people out there just avoid them at all costs!!! Just waste of time!
5/5
TrustpilotAn exceptional service
An exceptional service. I felt in steady reliable hardworking hands. They gave prompt and effective communication and action throughout the sales processes, facilitating a rapid deal and resolving queries and difficulties effectively and efficiently. Also a pleasure always to speak with.
5/5
TrustpilotExcellent Customer Service
Recently used this service from a tenant perspective. I would rate all there Staff 110% regards commication and efficiency. They went way above what any Estate Agent would do. It was much appreciated thank you guys couldn't have done the move without you all.
1/5
TrustpilotWorst agency ever
Worst agency ever, incapable of resolving anything on time and when they do resolve something eventually it’s done but cheaply and not to a good standard the landlords are getting serious ripped off! They are a disgrace.
5/5
TrustpilotExcellent rental agency
I rented a flat wit them for more than three years and always found all members of the team to be extremely responsive and helpful. I would definitely recommend them to both landlords and tenants.
5/5
GoogleTom from Martin and & Co supported us well through all aspects of buying the flat. All queries were dealt with promptly and nothing was too much trouble. Compared to our experiences of other local agencies they were the best by far. I can highly recommend them
1/5
TrustpilotLack of Communication
Don't even bother with them, I found their lack of communication absolutely rude. Will say they'll do something for you and then they don't even bother, like its too much effort for them.
5/5
Trustpilotreally pleased with the customer…
really pleased with the customer service and support ozzy is the man verry helpful and answered any questions i had it was stress free and straight foword in property over 2 weeks now and verry happy highly recomended
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Martin and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Banbury.
