Every review we hold for the Ballyconnell office, from every platform, shown as written. First names only.
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1/5
GoogleFell in love with a property and was making all arrangements to purchase it, had been in contact with the agency for months, only to find out from the owner of a neighbouring property that the tap water is unsafe to drink (which was never mentioned either in the ad or by the staff member I was in touch with all this time - over 12 emails exchanged in 3 months) and the bank won't lend against it as it's not standard construction (absolutely no mortgage for this kind of property in Ireland as it's a log cabin, although they claim to have sold to mortgage buyers before) : those are 2 very important points that should be noted in the ad to save potential buyers' time and prevent disappointment.
They would not help obtain past utility bills for me to gauge the monthly costs of electric/heating for the house, and could not tell me when the wood was treated last.
Their reply to my review clearly shows that they did not see me as a worthwhile client as they already had an offer on the house, which to this day is still for sale.
These things are part of the job, and if you're unwilling to help sell a property by providing this kind of basic information, you should not be in the real estate business.
Absolutely don't recommend this agency. π
Catherine Β· 12 August 2024
Agent replied Β· 10 November 2024
Hi Marie,
I emailed you after you left this review with valid reasons for its withdrawal but you have chosen not to do so or reply. That is your choice. As it is mine to respond.
It is difficult to know where to start with this review & the process that led you to leave it.
It's very annoying as I firmly believe your comments to be nonsensical & spurious and could lead to someone choosing not to engage us as an agent even though we are excellent at what we do, because of its content.
So, you fell in love with & were making arrangements to purchase a property which you had not yet viewed. A property that you were informed was under active bidding with other interested parties who had actually viewed & could well be sale agreed before you were coming to view (incidentally, it is, to a mortgage buyer who was made aware of the no drink notice when they viewed).
Until you left this review, your contact with this office was limited to 2 emails to arrange a viewing.
To address your points;
Some lenders don't like giving residential mortgages on log cabins, for what reason I don't know. Many also don't like giving mortgages on derelict houses or properties on over 1 acre but should we put this on our listings for these types of properties?
There is a no drink notice on the water there but people have installed filters on individual properties making it perfectly drinkable and the entire developments water system is getting upgraded in the near future. You would have been told these things, as have everyone who has ever viewed this development (including the 10 buyers we have sold to over the last 2 years).
I am an advocate for the implementation of full & detailed sales packs for all property sales but at this time if an agent were to start putting things such as these in their listings they would soon find themselves with no clients or subject to discrimination against mortgage buyers. Would you choose this for your own property if you were selling? Should we use photos taken during bad weather as it rains quite a lot in Ireland? Comment that rural properties require the buyers to have their own transport? Where do would we stop Marie?
I wish you the best of luck with your house hunting.
Kind regards, James Spring. π
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1/5
GoogleFell in love with a property and was making all arrangements to purchase it, had been in contact with the agency for months, only to find out from the owner of a neighbouring property that the tap water is unsafe to drink (which was never mentioned either in the ad or by the staff member I was in touch with all this time - over 12 emails exchanged in 3 months) and the bank won't lend against it as it's not standard construction (absolutely no mortgage for this kind of property in Ireland as it's a log cabin, although they claim to have sold to mortgage buyers before) : those are 2 very important points that should be noted in the ad to save potential buyers' time and prevent disappointment.
They would not help obtain past utility bills for me to gauge the monthly costs of electric/heating for the house, and could not tell me when the wood was treated last.
Their reply to my review clearly shows that they did not see me as a worthwhile client as they already had an offer on the house, which to this day is still for sale.
These things are part of the job, and if you're unwilling to help sell a property by providing this kind of basic information, you should not be in the real estate business.
Absolutely don't recommend this agency. π
M.V Β· 27 July 2024
Agent replied Β· 23 January 2025
Hi Marie,
I emailed you after you left this review with valid reasons for its withdrawal but you have chosen not to do so or reply. That is your choice. As it is mine to respond.
It is difficult to know where to start with this review & the process that led you to leave it.
It's very annoying as I firmly believe your comments to be nonsensical & spurious and could lead to someone choosing not to engage us as an agent even though we are excellent at what we do, because of its content.
So, you fell in love with & were making arrangements to purchase a property which you had not yet viewed. A property that you were informed was under active bidding with other interested parties who had actually viewed & could well be sale agreed before you were coming to view (incidentally, it is, to a mortgage buyer who was made aware of the no drink notice when they viewed).
Until you left this review, your contact with this office was limited to 2 emails to arrange a viewing.
To address your points;
Some lenders don't like giving residential mortgages on log cabins, for what reason I don't know. Many also don't like giving mortgages on derelict houses or properties on over 1 acre but should we put this on our listings for these types of properties?
There is a no drink notice on the water there but people have installed filters on individual properties making it perfectly drinkable and the entire developments water system is getting upgraded in the near future. You would have been told these things, as have everyone who has ever viewed this development (including the 10 buyers we have sold to over the last 2 years).
I am an advocate for the implementation of full & detailed sales packs for all property sales but at this time if an agent were to start putting things such as these in their listings they would soon find themselves with no clients or subject to discrimination against mortgage buyers. Would you choose this for your own property if you were selling? Should we use photos taken during bad weather as it rains quite a lot in Ireland? Comment that rural properties require the buyers to have their own transport? Where do would we stop Marie?
I wish you the best of luck with your house hunting.
Kind regards, James Spring. π
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1/5
GoogleFell in love with a property and was making all arrangements to purchase it, had been in contact with the agency for months, only to find out from the owner of a neighbouring property that the tap water is unsafe to drink (which was never mentioned either in the ad or by the staff member I was in touch with all this time - over 12 emails exchanged in 3 months) and the bank won't lend against it as it's not standard construction (absolutely no mortgage for this kind of property in Ireland as it's a log cabin, although they claim to have sold to mortgage buyers before) : those are 2 very important points that should be noted in the ad to save potential buyers' time and prevent disappointment.
They would not help obtain past utility bills for me to gauge the monthly costs of electric/heating for the house, and could not tell me when the wood was treated last.
Their reply to my review clearly shows that they did not see me as a worthwhile client as they already had an offer on the house, which to this day is still for sale.
These things are part of the job, and if you're unwilling to help sell a property by providing this kind of basic information, you should not be in the real estate business.
Absolutely don't recommend this agency. π
Marie Β· 25 July 2024
Agent replied Β· 24 August 2024
Hi Marie,
I emailed you after you left this review with valid reasons for its withdrawal but you have chosen not to do so or reply. That is your choice. As it is mine to respond.
It is difficult to know where to start with this review & the process that led you to leave it.
It's very annoying as I firmly believe your comments to be nonsensical & spurious and could lead to someone choosing not to engage us as an agent even though we are excellent at what we do, because of its content.
So, you fell in love with & were making arrangements to purchase a property which you had not yet viewed. A property that you were informed was under active bidding with other interested parties who had actually viewed & could well be sale agreed before you were coming to view (incidentally, it is, to a mortgage buyer who was made aware of the no drink notice when they viewed).
Until you left this review, your contact with this office was limited to 2 emails to arrange a viewing.
To address your points;
Some lenders don't like giving residential mortgages on log cabins, for what reason I don't know. Many also don't like giving mortgages on derelict houses or properties on over 1 acre but should we put this on our listings for these types of properties?
There is a no drink notice on the water there but people have installed filters on individual properties making it perfectly drinkable and the entire developments water system is getting upgraded in the near future. You would have been told these things, as have everyone who has ever viewed this development (including the 10 buyers we have sold to over the last 2 years).
I am an advocate for the implementation of full & detailed sales packs for all property sales but at this time if an agent were to start putting things such as these in their listings they would soon find themselves with no clients or subject to discrimination against mortgage buyers. Would you choose this for your own property if you were selling? Should we use photos taken during bad weather as it rains quite a lot in Ireland? Comment that rural properties require the buyers to have their own transport? Where do would we stop Marie?
I wish you the best of luck with your house hunting.
Kind regards, James Spring. π
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5/5
GoogleThe staff at REA Donohoe Spring were a pleasure to deal with. They were very professional but also friendly and helpful and took care of everything from start to finish with the sale of my house.
Denise Β· 17 December 2025
Agent replied Β· 24 December 2025
Thank you Denise, for both the business and your review.
It was a pleasure working for you.
Kind regards, James & Team.
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5/5
GoogleI had a great experience with REA Donohoe Spring especially James and Mary who provided an excellent service. They were dedicated and helpful from start to the Finish. Always on the end of the phone if needed. would highly recommend.
Linda Β· 10 May 2025
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5/5
GoogleVery happy with the professional service we received in selling a property through REA Donohue Spring, many thanks and keep up the good work!
Aidan Β· 16 February 2026
Agent replied Β· 16 April 2026
Thanks Aidan, Thank you very much for entrusting us with your property.
Thank you for the business and kind review, James and Team.
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5/5
GooglePurchased our family home and had the pleasure of dealing with James. He is a true gentleman, who values both vendor and buyer which is a rare thing in todayβs housing market. Canβt thank him enough for the open communication throughout the process. Best wishes to him and his business.
Conor Ciara & Tadhg, Drumgoon.! π‘
Ciara Β· 10 March 2025
Agent replied Β· 11 April 2025
Hi Conor, Ciara & Tadhg!,
Thank you for your review. Buying a house is often a tough process. It was a pleasure dealing with you and hope Drumgoon is a happy home for you for years to come.
Kind regards, James and all the Team.
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5/5
GoogleEasy to deal with and responsive to any and all questions, as well as very thorough and informative. All staff were incredibly helpful and knowledgeable.
CailΓn Β· 24 November 2025
Agent replied Β· 24 December 2025
Thank You CailΓn for your kind review. We wish you both all the very best with your new home, now and for may years to come.
Kind regards, James & all The Team.
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5/5
GoogleJames and Mary were very professional and helpful during every step of our sale from listing to conclusion. Thank you.
Elizabeth Β· 19 July 2025
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5/5
GoogleIt was a pleasure to deal with James. Very upfront about the property. Nothing was an issue. He was able to make the entire transaction very smooth and without hassle.
Orla Β· 20 July 2025
Agent replied Β· 9 August 2025
Hi Orla, thank you for your kind review. Wishing you both every happiness in your new home.
Kind regards, James and Team.
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5/5
GoogleI was recommended to use REA Donohoe Spring when selling my home. they didn't disappoint . Well publicised for maximum coverage to boost interest in my property, keeping me informed every step of the way. I would definitely recommend to others. Thank you.
Lesley Β· 17 December 2024
Agent replied Β· 24 December 2024
Hi Lesley,
Thank you for your review. It was a pleasure working with you. Your house was a fabulous property and we are delighted to have got such a great result.
Kind regards, James & all the Team.
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5/5
GoogleExcellent service from James and his team i would highly recommend REA.
Fergal Β· 10 June 2025
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5/5
GoogleExtremely helpful throughout the whole process. Very professional.
Una Β· 17 December 2025
Agent replied Β· 24 December 2025
Thank you Una, delighted to have sold your house for you and wishing you all the best in your new home.
Kind regards, James and Team.
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5/5
GoogleWell-informed and customised guidance to suit your situation and desired outcome. I recently sold my house with Donohoe Spring REA and found the service to be excellent. Professional, efficient and trustworthy. Exactly what any customer wants. Would highly recommend.
Ita Β· 17 December 2024
Agent replied Β· 24 December 2024
Thank you Ita for your kind review. it was a pleasure to work with you.
Kind regards, James & all the Team.
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5/5
GoogleAn excellent service from start to finish, couldn't be happier.
Jimmy Β· 25 October 2025
Agent replied Β· 24 December 2025
Thank you Jimmy, for your review and for the business. it was a pleasure selling your property.
Kind regards, James & The Team.
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1/5
GooglePoor phone up agent 3 times & didnt get a call back, was interested in house they had luckily we went to a different agent & got a house. Wouldn't have like if they had been handling my sale if they dont follow up on calls must loose them buyers.
Philip Β· 16 June 2023
Agent replied Β· 15 June 2024
Hi Philip, that review is disappointing to read.
Our number is 049 952 7560. We are open Monday to Friday 9am to 5pm. You will get the answerphone during lunch time, out of hours and weekends. We honestly do not have any records of calls or messages from yourself.
We can also be contacted online through our listings or by email at enquiries@readonohoespring.ie.
Its strange that you couldnt reach us to enquire about a potential property purchase but you could manage to find us online and leave your review?
We hope you are happy with your house purchase. Kind regards, James.
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5/5
GoogleJames has an excellent awareness and knowledge of the market and ended up selling us our dream home. Couldnβt recommend anyone better πππ β¦
Enrikas Β· 17 May 2025
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5/5
GoogleMany thanks for the great service!
Mary was a great help with any question.
Julia Β· 16 June 2023
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5/5
Googlequeries get handled very professional.
Rebekka Β· 18 November 2023
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5/5
GoogleRating only, no written review.
Patricia Β· 18 December 2025
Agent replied Β· 24 December 2025
Cheers Patricia, we are delighted to be your 1st google review.
Its been a pleasure to deal with you.
Kind regards, James and Team.
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5/5
GoogleRating only, no written review.
Arthur Β· 10 December 2025
Agent replied Β· 24 December 2025
Thank you Arthur, wishing you and your family many happy years in your new home.
Kind regards, James and Team.
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5/5
GoogleRating only, no written review.
Rosie Β· 25 October 2025
Agent replied Β· 24 December 2025
Thank Rosie, Best wishes with your new home.
Kind regards, James & The Team.
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5/5
GoogleVery professional service would highly recommend to anyone. And wonderful staff
Garry Β· 16 June 2020
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5/5
GoogleGreat agency π
Recommend !!! β¦
Darius Β· 16 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.