Every review we hold for the Baldock office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googlehonestly cannot recommend Peter highly enough. From start to finish, he was absolutely incredible. Selling a property can be stressful, but Peter made the entire process smooth, straightforward, and even enjoyable.
He was professional, knowledgeable, and genuinely friendly throughout. Nothing was ever too much trouble, he consistently went above and beyond at every stage. Whether it was keeping me updated, answering questions quickly, or handling unexpected challenges with total confidence, he exceeded every expectation I had.
What really stood out was his dedication and work ethic. He didn’t just do his job, he truly cared about getting the best possible outcome for me. I can genuinely say he is light years ahead of any other estate agent I’ve ever dealt with.
If you’re looking for someone reliable, proactive, and exceptional at what they do, Peter is the one. I’m so grateful for everything he did and wouldn’t hesitate to use him again or recommend him to anyone.
Adam · 16 March 2026
Agent replied · 16 April 2026
Hi Adam, thank you for such a wonderful review and taking the time to let us know about your experience. We will pass on your feedback to Peter, who will be thrilled, and we are so pleased you had a great process with us. All the best. Satchells.
★★★★★ 5/5
GoogleWe are incredibly impressed with the service we received from Satchels Estate Agents in Baldock. From start to finish, the team demonstrated professionalism, care, and a commitment to delivering the best results. Peter, in particular, went above and beyond, ensuring that both the sale of our home and the purchase of our new one went smoothly and without a hitch. The level of customer service and attention to detail made the entire process stress-free. We couldn’t have asked for a better experience, and we highly recommend Satchels to anyone looking to buy or sell a property in the area!
Simon · 26 February 2025
Agent replied · 10 August 2025
Thank you for such a lovely review. We appreciate your kind words and wish you all the best in your new home!
★★★★★ 5/5
GoogleWe want to say a very big thank you to Rebecca, Peter and the team at the Baldock office for helping us with our move. Rebecca especially, has been an absolute diamond. She was always on the ball, chasing the all the queries, and effectively making the whole process a lot less stressful. Rebecca helped us achieve a speedy moving date and we can't recommend her and the team highly enough. Thank you all so much.
Yvonne · 25 February 2025
Agent replied · 23 October 2025
Thank you so much for your kind review, we wish you all the best for the future.
★★★★★ 5/5
GoogleI had dealings with a few members of the team at Baldock and i can honestly say Kelly was perfect, she really helped us with our new property and highlighted a lot of things which i failed to see when viewing, so i would recommend her if you are looking to buy in the future in this area. I also have to say Rebecca was also there for us and assisted us really well with a lot of annoying details, so thank you to you both. If you want a agent to spot what you do not see then Kelly is the one!
Roberto · 16 April 2024
Agent replied · 19 June 2024
Thank you for your kind review. It was a pleasure to assist you with your move and we hope you, your wife and your lovely little doggies will be very happy in your new home.
★★★★★ 5/5
GooglePeter and the rest of the team at Satchells Baldock were so fantastic throughout a long 7 months, they kept the whole chain reassured and up to date, always excellent communication and so supportive with all the many ups and downs we went through! Big thank you and absolutely recommend!
Olivia · 16 April 2025
Agent replied · 11 December 2024
Thank you for your review. We are so pleased that you have had such a positive experience with Satchells and wish you all the best of luck.
★★★★★ 5/5
GoogleSatchells were like family to us. It took us two years to buy (we were fussy!) And they stuck with us until we found the perfect house. Love the team. Love their professionalism and kindness. Thank you Peter and Becky
Elsie · 13 March 2025
Agent replied · 23 August 2025
Thank you for such a lovely review. Wishing you all the best in your new home!
★★★★★ 5/5
GooglePeter and the rest of the team at Satchells Baldock were so fantastic throughout a long 7 months, they kept the whole chain reassured and up to date, always excellent communication and so supportive with all the many ups and downs we went through! Big thank you and absolutely recommend!
Liv · 24 September 2024
Agent replied · 24 October 2024
Thank you for your review. We are so pleased that you have had such a positive experience with Satchells and wish you all the best of luck.
★★★★★ 5/5
GoogleSatchells agency manages the renting out of my flats and provides an excellent service in any issues I may have with tenants with late rent payments, repairs etc. that may be needed . The staff are very helpful and friendly.
Alan Hilditch, the Director of the agency, has given me his personal help and advice in providing me useful contacts with solicitors and other professionals in dealing with my personal financial issues. He has even phoned me from his home at late hours to give me advice!
I am very pleased with Satchells.
The Director, Alan Hilditch, is the driving force behind the agency providing inspiration and an example to his staff to emulate and excel themselves.
On several occasions when I am sitting before him at his desk and I ask him a question that needs expert advice from another professional, he is quick to pick up the phone immediately and get the answer needed. This is a quality of a good business man who acts now and does not wait for tomorrow.
He has phoned me outside office hours from his home to provide me advice on dealings with my personal issues related to property. When I did not have a car, he has driven me to the solicitor's office for expert opinion. How many Directors from other agencies will do that?
He is quick, concise and thorough and has a passion in what he does.
Dennis · 14 March 2025
Agent replied · 26 July 2025
Thank you for such a wonderful review and your kind words. We appreciate it. Always here to help! Kindest Regards
★★★★★ 5/5
GoogleSatchells Baldock helped us to get our perfect first family home. Peter in particular was absolutely amazing to us and helped us on every stage of the purchase. Both Becky and Peter were professional, helpful and such a pleasure to work with. The whole experience of what we heard was normally a painful process of buying a house was comfortable and easy for us and for that we do thank Satchels Baldock a lot.
Lobunets · 16 April 2022
Agent replied · 19 June 2024
We are so pleased that such a lovely family has moved to Baldock, its wonderful to see you walking around town and so happy. Please keep waving when you walk past as it really cheers us all up!
★★★★★ 5/5
GoogleWe signed up with Satchells after having no luck with 2 other agents. In 4 weeks of being with them we had a buyer. We were with the other agents 7 months and only had 2 views. The whole team were amazing, they followed the progress of the sale, and supported us right to the end. I highly recommend them.
Michelle · 26 January 2025
Agent replied · 10 January 2025
Thank you for your kind review Michelle, we are pleased you had such a positive experience.
★★★★★ 5/5
GoogleSatchells were incredibly easy to deal with and made the whole process simple to understand and straightforward. They helped get viewings booked in fast and we sold in under two weeks. Once sold they always responded promptly and helpfully with our inquiries about the chain and passing messages between us and the buyers.
Samuel · 18 March 2025
Agent replied · 12 April 2025
Hi Samual
Thank you for taking the time to write a lovely review, we have you enjoy your new adventure in your new home. Kind Regards
★★★★★ 5/5
GoogleThis was a very emotional move for us & Satchell's were so empathetic throughout the whole process which really helped us. Even though it was a very stressful time, it would of been even worse had we not had a good team working for us. Thank-you to everyone involved.
Fiona · 24 February 2025
Agent replied · 23 October 2025
Thank you so much for your kind review Fiona, we wish you all the best for the future and thank you for using Satchells.
★★★★★ 5/5
GoogleI was lucky enough to use Satchells for a difficult purchase and sale of my home. The initial purchase fell through and Becky worked closely with me every step of the way. We found a new property and again Becky was great in facilitating …
Zac · 16 April 2022
Agent replied · 19 June 2024
Hi Zac, I hope that you and the Family are nicely settled into your new home. Thank you for your reviews Becky was delighted when you exchanged as everybody worked so hard on this one
★★★★★ 5/5
GoogleNothing to do with selling a house however, kindly printed off some football tickets my daughter had won that day 😊 not only did the gentlemen print them off for me, they also helped me with the easiest route in getting there 😊 thankyou! …
Jodie · 16 April 2024
Agent replied · 19 June 2024
It was our absolute pleasure to help out, I hope your daughter enjoyed cheering on the Lionesses
★★★★★ 5/5
GoogleStrong team manager, Peter Chernin.. very personable, knowledgeable and professional with his communication and support through the process
Nigel · 9 May 2025
Agent replied · 13 June 2025
Hi Nigel, thank you for a lovely review and feedback for our Baldock office. Wishing you all the best.
★★★★★ 5/5
GoogleSatchells in Baldock were really helpful when going through a difficult purchase. Really good at communicating with us throughout
Luke · 16 April 2022
Agent replied · 19 June 2024
Hi Luke, I hope you have settled into the property now. It was a pleasure to work with you. Thankyou for making a tricky sale that bit easier by always being at the end of the
★★★★★ 1/5
GoogleDon’t provide deposit information, avoid not trustworthy!!! There is much better out there
Rob · 20 June 2022
Agent replied · 19 June 2024
Hi Rob, we are disappointed to receive this 1 start review, as having reviewed your file I can see you were provided the deposit information at the start of your tenancy but for avoidance of doubt I shall email them over today.
★★★★★ 5/5
GoogleGreat customer service at Satchells Baldock!! Nicki and Rebecca were excellent in particular! The communication was top and we was very happy with our experience with them. I would definitely recommended this Estate agent to anyone!
JTfitnessmovement · 16 April 2023
★★★★★ 1/5
GoogleDon’t provide deposit information, avoid not trustworthy!!! There is much better out there
Barry · 16 April 2022
Agent replied · 10 November 2024
Hi Rob, we are disappointed to receive this 1 start review, as having reviewed your file I can see you were provided the deposit information at the start of your tenancy but for avoidance of doubt I shall email them over today.
★★★★★ 5/5
Googlealways easy to deal with
expert advice at all times
Lewis · 13 March 2025
Agent replied · 13 June 2025
Thanks Lewis for your review! Much appreciated.
★★★★★ 5/5
GoogleI have been very pleased and satisfied with the friendly but professional service I have received from the Satchells team in Baldock. They have been speedy and responsive to all my enquiries and have been very helpful in liaising with solicitors over conveyancing which has resulted in a very quick and pain free experience.
Glenys · 16 April 2022
Agent replied · 19 June 2024
Hi Glenys, thank you for the lovely message, it was a pleasure to work with you over the years on the purchase, then letting and then sale of your property. I hope you continue to love your French adventure
★★★★★ 5/5
GoogleHighly recommend Satchels Estate agents Baldock. Very professional excellence service from start to finish in my house sale. I would definitely use the team in Baldock again. I can not thank them enough.PositiveResponsiveness, Quality, Professionalism, Value
Sal · 20 June 2022
★★★★★ 5/5
GoogleI recently just purchased my first home, the Satchells Baldock team was exceptionally professional, knowledgeable, responsive, and supportive throughout the entire process.
The conveyancing law firm whom I was using was “difficult to work with, that is putting it very mildly” which caused a tremendous amount of stress, anxiety for almost 5 months.
The Satchells Baldock team provided guidance moral and professional support every step of the way, assisted with the escalation process, and provided feedback that facilitated and influenced the eventual successful exchange of contracts.
If you are a seller, I would recommend Satchells, if you are a buyer as I was, you are in safe hands, the entire team will do everything humanly possible, go above and beyond to help you attain a successful result.PositiveResponsiveness, Quality, Professionalism, Value
Adrian · 20 June 2022
★★★★★ 5/5
GoogleI recently completed a difficult home purchase and received excellent service from Peter and the team. The initial viewings of properties in Baldock were conducted and followed up professionally and once the final sale was agreed, I was …
Sean · 16 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.