Every review we hold for the Bagshot office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAwful Experience (Romsey office) - Never Again!
Communication was almost non-existent and what communication there was, was often proved to be wrong. The whole process was stressful and painful!
C · 22 August 2021
Agent replied · 6 July 2023
Thank you for taking the time to leave your review however we are obviously disappointed that it is a negative review. We have reached out to you to ask for more information privately and if you are able to provide this we naturally shall investigate the matter further. Apologies if we fell short of your expectations on this occasion.
★★★★★ 1/5
TrustpilotIf you’re looking for arrogance
If you’re looking for arrogance, ignorance and incompetence all in one place you’ll find it at Forest Hill Winkworths.
JA · 13 February 2022
Agent replied · 6 July 2023
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated. We understand you have dealt with our Forest Hill office, however without a name we cannot find you on the system in order to assist. We have asked you for more information and if you are able to provide it, we can look into your grievance. Thank you in advance.
★★★★★ 4/5
TrustpilotGenerally smooth experience
Generally smooth experience. I feel like sometimes they are a bit rushed with appointments, but generally quite responsive.
Greg · 2 April 2022
Agent replied · 6 July 2023
All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, it would be much appreciated. Thank you so much for taking the time to leave a rating. We really appreciate your business.
★★★★★ 1/5
TrustpilotUseless service.....they always work…
Useless service.....they always work for the seller...as they know they are getting paid from them....if you are dealing with then as a buyer dont get caught in ther phone calls of .....ohhh the buyer prefera you and all that crapdo your research and always bid the lowest possible...as these winkworth people will suck the blood out of you if they can
Majid · 27 November 2018
★★★★★ 1/5
TrustpilotVery naive and immature...as well as ungrateful
After claiming to do some of the most thorough due diligence on prospective buyers, we had over 50 tyre-kickers through our house. The worst bit was that, once the commission had been paid to Winkworths Forest Hill/New Cross Gate, we haven't even had a text or email to say thank you. Appalling.
Brian · 16 March 2021
★★★★★ 5/5
TrustpilotGood Service and Attentive Agents
Good and clear communication line provided by Dhruv, easily arranged viewings and overall good service.
Lara · 10 July 2024
★★★★★ 5/5
TrustpilotI have found them to be professional…
I have found them to be professional with a personal touch which is very rare to find. I am basing my review on a great representative of their company who has made the letting process very straightforward for me. It is thanks to her attention to detail and ability to organise things efficiently and effectively.
Tracy · 28 August 2019
★★★★★ 5/5
TrustpilotWe received an excellent service from Thomas at Winkworths Tooting
We received an excellent service from Thomas at Winkworths Tooting. We genuinely felt Thomas had our best interests at heart and we implicitly trusted his advice and judgement. Nothing was too much trouble, no question was unanswered and we would 100% recommend him to anyone.
Jason · 10 January 2022
★★★★★ 5/5
TrustpilotGood service with lettings
Good service with lettings. Used for a couple of properties
Edgarmerson · 6 May 2022
Agent replied · 6 July 2023
We're happy to see that you had a 5-Star experience. Thanks for sharing!
★★★★★ 5/5
TrustpilotGreat experience working with Aaron
Great experience working with Aaronon the lettings side. Highly recommend.
Matt · 25 April 2022
Agent replied · 6 July 2023
We're happy to see that you had a 5-Star experience. Thanks for sharing!
★★★★★ 5/5
Trustpilotproperty sale
i have just brought a property where winkworth banstead acted as agents primarily my contact was Richard but assisted by Nikki , throughout they have acted professionally and were always helpful and often fun and relaxed which in the stress nature of a sale was fantastic
Robert · 27 August 2021
★★★★★ 5/5
TrustpilotHarrow Branch provided a great service.
Received nothing but wonderful service from Vithuran Srikantha at Harrow Branch. Professional, personable and reliable. Definitely recommend.
Sharon · 19 April 2024
★★★★★ 5/5
TrustpilotFirst class level of service
We wish to extend our appreciation for the all the hard work and dedication shown by Shilpa at the Kingsbury office. Throughout the sales process of our development she has been professional, friendly and honest and we would not hesitate to recommend the company to other vendors.
NG · 25 May 2021
★★★★★ 5/5
TrustpilotExcellent
Excellent. Professional team who looked after our every need.
Admin · 27 April 2022
Agent replied · 6 July 2023
We're happy to see that you had a 5-Star experience. Thanks for sharing!
★★★★★ 5/5
TrustpilotExcellent skills of the experienced…
Excellent skills of the experienced lettings manager Natasha Conti who does her utmost at managing landlord's letting as her own and ensuring a happy medium with tenants. No bluff or sales talk ending up in high expectations followed by months of voids and disappointments. This is a very honest agency giving good sound advice.
Porchway · 30 May 2018
★★★★★ 1/5
TrustpilotVery rude and insensitive staff at the…
Very rude and insensitive staff at the Reading branch
Curt · 11 August 2024
★★★★★ 5/5
TrustpilotLetting my new home
Nishi Shah from winkworth hendon is a nice helpfull friendly negotiater
Mustafa · 4 July 2024
★★★★★ 2/5
TrustpilotVery poor service
We have contacted this agency for the same property about 4x while it was still on the market. Simply nobody contacted us back, emailed us back or took the time to at least be transparent to us. So weird?! Very unprofessional and rubbish customer service!
Lonneke · 2 June 2021
★★★★★ 2/5
TrustpilotVery poor service
We have contacted this agency for the same property about 4x while it was still on the market. Simply nobody contacted us back, emailed us back or took the time to at least be transparent to us. So weird?! Very unprofessional and rubbish customer service!
LJ · 2 June 2021
★★★★★ 1/5
TrustpilotShould vet out the renting tenants
Should vet out the renting tenants. I now have neighbours from hell living next door where this has always been a quite respectful place to live. We are all hoping they dont pay the rent and get evicted sooner rather than later before they have totally trashed the property
Tammy · 16 February 2020
★★★★★ 1/5
TrustpilotStay away at all cost
Stay away at all cost! Embarrassing agency, any other is better honestly. They simply don’t stick to contracts. Watch out for very poor maintenance problems that they will try to sell you for fixable when they aren’t. Genuinely extremely unacceptable experience.
James · 14 November 2021
★★★★★ 5/5
TrustpilotI got a great experience with…
I got a great experience with winkworth.Good service and quick resonse.I am so happy to be with winkworth.
Anju · 20 December 2023
★★★★★ 4/5
TrustpilotBuyer review
Buyer review - They were quick, easy to communicate with and no faffing about.
A · 18 June 2020
Agent replied · 6 July 2023
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
★★★★★ 1/5
Trustpilot1 star for very bad experience
1 star for very bad experience. I do not recommend the company to anyone
Christophe · 12 June 2020
Agent replied · 6 July 2023
Hi Christopher, thank you for bringing this to our attention. We're sorry we didn't meet your expectations here and would like to find out what happened. Please contact us at clientrelations@winkworth.co.uk in order that we can investigate further.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
