Connells Aylesbury reviews

★★★★★ 5/5

Google

My partner & I are moving out of our family homes for the first time which can be stressful however, Dylan at Connell’s has made the process as easy & stress free as possible for us which we are so appreciative of. From the good communication, to the great energy the agents have, we can’t thank them enough for how smooth they made this process and for the good experience we have had with Connells. 10/10 recommend

Dalal · 25 August 2024

★★★★★ 4/5

Google

We bought a house through connells. Great service. Chase organise a nice viewing and Okan give us the best customer service. Very helpful and tried hard to make sure we got answers on our questions Friendly team

Guillaume · 17 December 2025

★★★★★ 5/5

Google

Dylan couldn’t assist enough. It was a smooth process to enquire about a letting. I highly recommend Connells, Aylesbury.

Ricki · 11 May 2026

★★★★★ 5/5

Google

Im want to sincerely thank you for Adam and Dylan for your help. You were exceptionally kind, quick, and efficient, and you support has been invaluable to me. thank you.

Florin · 26 July 2024

★★★★★ 5/5

Trustpilot

We were looking to rent and found a…

We were looking to rent and found a property we liked with Connells. The pace at which things were sorted was just dreamy. Within a few days, paper work was done and we literally move into the property within that week!! I can’t thank Adam and Ambre enough for their kindness and understanding. They really went out of their way to sort things out for us. I remember Ambre having to come in early to hand over the keys so that the packers could start early and Adam also had to stay in late for some paperwork to be done on time. Kudos to the fantastic team! Highly recommended.

Dileep · 27 June 2023

★★★★★ 1/5

Trustpilot

They are hard to contact them

Its hard to contact them, they do not pick up the calls . When they pick up the phone, there’s a such bad customer service. Do not work with them.

Oana · 30 September 2026

★★★★★ 5/5

Trustpilot

Great team in Watford Office

Recently bought our first home through Connells Watford branch, and cannot praise them enough. There were issues with their partner legal services, but Brandon from the Watford office was on hand and helped to ensure the process was as smooth as possible.At every step of the way, he was available and provided information guiding us through the process, explaining in detail exactly what we could expect and how we could manage it.Towards the end of the process, the legal side required lots of witnessed signatures, which Brandon was happy to do for us on numerous occasions, and continued to explain what everything meant and how it would work.This would have been a very different (and unpleasant) experience if it wasn't for him, so Thank you Brandon for getting us through it!

Lee · 23 June 2023

★★★★★ 5/5

Google

It was made so easy n to each n every step was documented in black n white,response was immense.Big up to you all guys,Dylan you were great bro n the Zero deposit scheme you introduced to us financially emancipated us

Langton · 8 November 2025

★★★★★ 5/5

Google

What an amazing estate agent. Very helpful agents specially Michael who helped me to find perfect property! Highly recommended so I will give a 5*!

Verica · 17 March 2026

★★★★★ 1/5

Trustpilot

Terrible estate agents

Terrible estate agents. You cannot believe a word they tell you , never answer the telephone and never return calls . They make excuses up as they go along

Robert · 25 September 2026

★★★★★ 1/5

Trustpilot

Overall poor, bad communication and driven by viewings not sale

My property was listed in September, I had offers but was not entirely happy with the risk of one, though went with the advise of their branch manager. The communication and info was pretty poor, which ultimately led to the buyer pulling out in Feb, right when my offer on buying a house was agreed. Up to this point their performance was somewhat excusable, but Connells then seemingly chucked any random through my house without due diligence checks as to whether the viewer was in a position, or even able, to buy, which was extremely inconvenient. The feedback also showed clearly they weren't 'selling' the house, or answering questions, but this may be more a point on the viewers than the caliber of agents (who are generally pretty good though on occasion were a touch rude). This also meant I lost out on another house purchase.The past week, whilst on a training course working from home, I requested viewings to be cancelled, but Connells proceeded anyway, interrupting to a potentially detrimental result on my course. Once is bad enough but then two days later they arrived on another viewing, earlier than it even had been booked, that had also been cancelled, with my partner having just stepped out of the shower to see some random guy in my garden looking through the windows. One of these issues is excusable but not all continuously.I'd strongly advise using any other agent

Mr · 26 April 2023

★★★★★ 5/5

Trustpilot

James Edmondson from Connell attended…

James Edmondson from Connell attended my home to provide a mortgage valuation survey. James explained to process in detail and was very friendly and really put me at ease. He made sure i understood everything and answered any questions i had.Nothing seemed too much trouble and he made sure the process ran very smoothly.thankyou for a great experience.

Sam · 26 February 2026

★★★★★ 5/5

Google

Adam Clarke was brilliant in showing us a house. Very knowledgeable and answered all our questions with regards to the property and local area. Was a great experience! Thank you Adam for your help, great asset to Connells!

Gauri · 26 May 2025

★★★★★ 5/5

Trustpilot

We (Lisa/Jon) are very pleased to say…

We (Lisa/Jon) are very pleased to say that CONNELLS Estate Agents mutley plain are very professional/ courteous and nothing we needed was not to much trouble for the team. From beginning to end of the process is selling our house was excellent. We highly recommend Alli / Sam and TEAM if you are looking to sell your home. All our thanks and best wishes to you all.

Jon · 1 March 2024

★★★★★ 5/5

Google

Very friendly, polite and efficient staff. Dylan was exceptional! He went above and beyond the call of duty to help us with our search for a property!

G · 26 July 2024

★★★★★ 1/5

Trustpilot

Awful to deal with

We were asked to quote them for some windows in the NG2 area of Nottingham, we agreed a price, I informed them that we needed a contract signing and a deposit paying, I was asked to send the paperwork to a totally different email address, it was a maintenance companies email, we then received a call from a finance company asking if they could buy the windows directly from our suppliers, this immediately rang alarm bells, so I informed them that we would no longer carry on with the work, we then received a 1-star review on here, awful to deal with, phone calls to my mobile at 9pm, constantly messaging on whattsapp, I genuinely believe that we have had a lucky escape.

Kerry · 25 July 2025

★★★★★ 1/5

Trustpilot

terrible estate not answering phone…

terrible estate not answering phone calls i was ringing the office in kings wood the lady on the phone slam the phone on me if you selling a house you are wasting your time with these people

Jorawar · 25 July 2026

★★★★★ 5/5

Google

Would like to thank Connells Estate Agents Aylesbury for organising a lovely apartment for me. Thanks to Dylan and Adam, they’re very loyal and friendly. Keep up the good work

Patricia · 27 May 2024

★★★★★ 5/5

Google

I had an excellent experience with Connells Estate Agency, thanks to the exceptional support of Dylan and Adam. They were consistently helpful and made the process smooth and straightforward. The use of Safekey Tenant for referencing is a standout feature, I was impressed, it's a user-friendly platform that lets you complete your application in just five minutes. If you’re looking for a reliable and efficient estate agency, I highly recommend Connells.

Youness · 24 September 2024

★★★★★ 5/5

Trustpilot

Had a survey conducted from James…

Had a survey conducted from James Edmundson. I mean, what can I say... he was quick, efficient and friendly. It was immaculately clear that he knows his trade and knows full well what hes doing. Knows the area impeccably and promised a quick turnaround on delivery. Connells... youve got a keeper.

Jack · 31 March 2026

★★★★★ 1/5

Google

Terrible company to deal with the Manager Adam Manning was rude and dismissive about the problem we were having with them renting our house out.

Ali · 14 July 2024

★★★★★ 5/5

Google

Had the best experience with the lovely lads in the Lettings department, very professional always stayed in contact with us regarding what was going on. Adam the Manager couldn’t do more than enough for us through out the process. Aaron and Jack were very enthusiastic in everything they did. I can highly recommend them! On the whole very professional and will most certainly use again.

Sarah · 12 November 2019

★★★★★ 5/5

Trustpilot

Connells - sound, experienced, and full of vitality.

Would like to say that Connells helped me with the purchase of a leasehold property in 2019, and also for the sale of the same property in 2022. Always friendly, found the right buyer (taking their own considerations into account), and were highly responsive, informed and moved at the right times. Have no complaints, only praise. Would like to thank Emma Eldridge for her work in 2021 as she identified a sound purchaser for good reasons, and helped to make it happen for them on their timeframe, which is the most important thing of all.

Tom · 1 December 2022

★★★★★ 1/5

Trustpilot

Very poor experience with Connells

Very poor experience with Connells. I was quoted a clear fee to find new tenants which was supposed to include references, Right to Rent checks and the tenancy agreement. Instead, I received a statement with lots of extra and duplicated charges.

Sanjay · 4 June 2026