Every review we hold for the Attleborough office, from every platform, shown as written. First names only.
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5/5
GoogleAbbie is amazing! She does a fantastic job and is always friendly and smiling π Iβm very happy with her service. I would definitely recommend her. Thank you! πβ¨
I can recommend the sales department, but I cannot recommend the rental side.
G Β· 16 March 2026
Agent replied Β· 23 October 2025
Thank you for your kind words! We are thrilled to hear that Abbie and James provided exceptional service and left you satisfied. We will certainly pass on your compliments to them. Thank you for choosing our business and for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team
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4/5
GoogleWe recently sold through William H Brown, and dealt with Daisy the majority of the time - who went out of her way to be helpful. In the end I'm not sure we would have ever completion on out forward purchase without her!
My only reason for giving 4 stars is that I asked for different photos of our front door to be added (as without knowing out old house was where it was, you wouldn't have know it was there) and they never got put up.
Paige Β· 14 October 2024
Agent replied Β· 22 October 2024
Hello Paige,
Thank you for your feedback and for highlighting Daisy's efforts. We appreciate your constructive comments regarding the photos and will certainly take them on board to improve our services.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleA huge thank you to Jake Aldridge at the Attleborough branch for helping me find my first home! He has been so lovely and polite. Always informative and he has made the whole process really easy and always made sure I was getting the best deal possible. Highly recommend. Also a thanks to Hannah Weatherill for also helping me with the process as well, appreciate all your help.
Nicol Β· 14 September 2024
Agent replied Β· 27 August 2024
Thank you for your 5* review Nicol. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have just completed a sale on a property
We are extremely happy with service provided by all the team members
We were kept informed at every stage
I would recommend WH Brown with no reservation
Thank you
Marion and Mark Ayres
Marion Β· 19 July 2025
Agent replied Β· 9 August 2025
Thank you for your kind words and for choosing WH Brown! We are thrilled to have exceeded your expectations and made your property sale a smooth and informed process. It was our pleasure to work with you and we appreciate your recommendation. Kind regards, Lucy Mawer, Customer Feedback and Support Team
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5/5
GoogleWe recently used William H Brown to purchase our new home and were very satisfied with the service. We dealt with Daisy most of the time and she was always so helpful in arranging our several visits to the property with builders etc. which made the process so much easier for us. Thank you to you all.
Elizabeth Β· 14 October 2024
Agent replied Β· 22 October 2024
We're delighted to hear that Daisy was able to assist you so effectively and make the process smoother for you. Thank you for leaving us your superb 5* review Elizabeth. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe brought our new property through William H brown in attleborough and Daisy was amazing she was always helpful and on the ball she was in regular contact and her passion to get the sale completed! Without daisy on it it would have been more stressful sheβs a credit to the estate agents
Pauline Β· 14 September 2024
Agent replied Β· 22 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Pauline! Kind regards, Lucy, Customer Relations.
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5/5
GoogleExcellent service throughout when selling our home recently. Daisy was great to deal with, helpful, efficient and reassuring. Sold our house on the 2nd viewing. Michael also was well informed and did a great job. Thanks everyone at William H Brown, Attleborough.
Katie Β· 12 December 2024
Agent replied Β· 11 December 2024
Many thanks for your fantastic 5* review Katie. I will of course pass on your kind hearted words to our Attleborough branch. Best wishes, Lucy, Customer Relations.
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4/5
GoogleJames T has been proficient in assisting me in securing a rental property. Professional, adaptable and empathic to my needs. A genuine desire to assist - Highly recommend. Thank you James
Claire Β· 22 February 2025
Agent replied Β· 12 April 2025
Thank you for your lovely review and recommendation Claire. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMoving house is stressful enough, but with three dogs and a young child it was even more so. After spending a long time looking and asking about pets we were really struggling. Mollie was not only able to find a property willing to take us all on, she has also dealt with us professionally and efficiently while we are three hours away, often without phone signal and have found it difficult to get through to view properties. Having Mollie represent our interests has made the process of moving that much easier and really allowed us make the most of this change to our lives. Very much appreciated and comes strongly recommended.
Fraser Β· 20 June 2022
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5/5
GoogleAfter being in our old property for some 12 years the thought of moving and the red tape associated with it was not something I was looking forward to. With time being the most precious commodity I wanted a very light touch effort from myself and wanted the agent to deal with it all. All the team at William H Brown worked on the sale, mortgage and conveyancing providing me with exactly what I required to continue with work and put the sale in the background. I was tempted with with other bright co-loured brick establishments but was pleased I went with William H Brown as the service received was 10/10. You will always encounter issues with any sale and purchase but its how its dealt with that makes the difference, this is where Cliff and the team make that difference. Always be clear what you want and what they will provide and the timescales you are both working within. Being open encourages good communication and a great recipe for selling and buying a property.
Graeme Β· 21 June 2019
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5/5
GoogleSince our viewing with Kayleigh she has made the process very smooth,is always on the other end of the phone if needed to know anything if she wasnβt available the Katie was, both very polite and courteous towards us always very helpful and worked extremely hard to Secure our new home am very grateful to them both and would highly recommend them to anyone.
Was a fantastic service provided by both Kayleigh and Katie thank you for all your hard work.
Jimmy Β· 21 June 2019
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5/5
GoogleBrilliant service from both Kayleigh and Katie. We are moving into rented accommodation and Kayleigh was very communicative throughout, readily available and helpful, despite a couple of blips on our side she was able to manage everything professionally- thank you! Would thoroughly recommend.
Jenny Β· 21 June 2019
Agent replied Β· 19 June 2024
Thank you so much for taking the time to leave us such a great review and recommendation. We're delighted to hear that our William H Brown team provided a five-star service!
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5/5
GoogleAbsolutely fantastic and excellent customer service . Very professional and polite .
We would definitely recommend william. H brown to any one who wants to sell there house . We think they are the best estate agent in the town .
Jon Β· 14 October 2024
Agent replied Β· 22 October 2024
Thank you Jon for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAbsolutely brilliant service by William H Brown, especially Katherine Mackenzie who was dealing with our case. We were buying our first home so it was all a very new experience, but all of our questions were answered promptly with Katherine constantly chasing solicitors for us.
I have no negatives to say about Katherines brilliant work!
Thank you very much,
AlistairPositiveProfessionalism
Alistair Β· 20 June 2021
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5/5
GoogleBrilliant experience with William H Brown Attleborough finding a new rental property at short notice. Tom Matthews was brilliant throughout the process; he kept us up to date with properties that suited our requirements, and and was very helpful and professional throughout. Very smooth process overall, even with a short time-frame and restrictions of the pandemic. Highly recommended.PositiveResponsiveness, Quality, Professionalism
Sophie Β· 20 June 2021
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5/5
GoogleEllie has been a star with helping us into our new rental property. Weβve found her to be responsive and helpful throughout the process. Ellie also bought us a little plant when we moved in which was such a lovely gesture! Thank you again, we are so grateful :) Tom & Hayley x
Hayley Β· 16 April 2022
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5/5
GoogleWHB. Has been excellent from valuation to sale..
Amazing communication and excellent advice from the whole sales team. So glad I've chosen this company... they aren't just after your money and will look after you...
Highly recommended!!
Massive thankyou to all of you x
Rob Β· 12 April 2024
Agent replied Β· 19 June 2024
Many thanks rob byard for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe completed our key handover this week for a rented property, all thanks to Kaleigh and Katie at William H Brown.Their service was absolutely amazing, always a call away with any questions we had, which were answered promptly. Kayleigh and Katie ensured everything went smoothly, the process was straight forward and all completed in a calm and timely manner. Thanks so much ladies!
Jacqui Β· 21 June 2019
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5/5
GoogleDaisy Hamill introduced us to our new house and dealt with everything smoothly and professionally. If you call the Attleborough branch, be sure to ask for her by name.
Jason Β· 15 August 2024
Agent replied Β· 27 August 2024
Many thanks for your marvellous 5* review Jason. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe couldn't have any better service. As first time buyers we felt taken seriously and supported along the tedious journey of acquiring a house. Rebecca and Cliff kept us informed throughout the process and were always available, if we had any questions. Thank you for helping us to find a lovely home!
Anke Β· 20 June 2020
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5/5
GoogleMollie was very helpful when registering us to look for a property. she recommended me and my Boyfriend one and booked us for a viewing. she was a delight to speak to and made the whole process really easy!
Michael Β· 16 April 2022
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5/5
GoogleI've spoken to quite a few estate agents when looking for our new home but Kaion has been by far the best. Always polite, professional and ready to help with anything we have needed. Very much appreciated!PositiveResponsiveness, Quality, Professionalism, Value
Louise Β· 28 August 2021
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1/5
GoogleHad my property valued by William H Brown a few months ago and a very nice man popped round. All seemed to be going well until 1 week passed without any formal letter of valuation. I gave them the benefit of the doubt given how busy they were. Another week passed so I chased them with an email and no response. Another week then passed where I began calling and was promised a call ... It never come. After nearly a month and moving on to another estate agent, I suddenly was bombarded with phone calls, voicemails and notes through my door asking me to "get a valuation".
Alongside this, I was speaking to their in-house mortgage advisor who was very pleasant and helpful until all of a sudden I heard nothing. Unfortunately never heard from them again despite chasing via email.
It's a shame, the staff were very polite but a lack of communication and leaving me waiting for so long meant I had to go through the whole process again to only be bombarded by William H Brown when they suddenly want to speak to you again. I would not recommend.NegativeResponsiveness
Matt Β· 20 June 2022
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5/5
GoogleThe whole office was really friendly and helpful and Mr. Graham Mobbs went out of his way to make sure the sale went as smoothly as possible. Highly recommended. Thank you to all!PositiveQuality, Professionalism
Martin Β· 28 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.