3/5
Some very nice properties in a nice part of the town. We were definitely interested having looked at a show home in another location, but unfortunately, the site is right next to the A47, and very noisy, which has put us off.
Trusted Agent profile · Attleborough
★★★★★
1,062 reviews across 2 platforms
London Road, Attleborough, NR17 1FF
Orbit's office in Attleborough, at London Road, is rated 3.3 out of 5 across 1,062 reviews on two platforms, including 22 Google reviews rated 3.7.
Every review we hold for the Attleborough office, from every platform, shown as written. First names only.
3/5
Some very nice properties in a nice part of the town. We were definitely interested having looked at a show home in another location, but unfortunately, the site is right next to the A47, and very noisy, which has put us off.
5/5
Very kind understanding and easy to…
Very kind understanding and easy to speak to.
Hi Emma. Thank you for taking the time to leave a review.
5/5
Great advice and support
Great advice and support. I am so grateful.
Thank you for your positive feedback.
2/5
Can't get ahold of customer service…
Can't get ahold of customer service please call me at 208 948 5597 l need parts please call
Good Morning,I am sorry to hear of the difficulties you have faced, can you please contact my Customer Relations Team so we can try and assist you furtherCustomer.Relations@orbit.org.ukor02476438244.We are open Monday - Friday 8am to 6pm.Thank you
5/5
Amazing support finally from Natalie…
Amazing support finally from Natalie help and support team a great listening ear. Valid member of your team. Very impressed
Hi Danielle, thank you for taking the time to leave this feedback. We will pass on your kind words to Danielle, thanks again.
5/5
So kind
So kind, understanding and helpful.
Hi Eric, thank you for your review.
5/5
The lady I spoke to on the phone was…
The lady I spoke to on the phone was brilliant doing her job and helping me with things. So I’m very pleased and happy
Hi Sharron,Thank you for taking the time to leave us this review, glad you got things sorted.
1/5
This company is full of people lying…
This company is full of people lying and sending people around in circles instead of doing a repair to a home
Good Morning,I am sorry to hear of the difficulties you have faced, can you please contact my Customer Relations Team so we can try and assist you furtherCustomer.Relations@orbit.org.ukor02476438244.We are open Monday - Friday 8am to 6pm.Thank you
5/5
Sharon Jones amazing lovely person…
Sharon Jones amazing lovely person really helped me she offered brilliant advice and helped me all the way and can’t thank her enough xx
Hi ChloeThank you for taking the time to leave this positive review, I will make sure your kind words are passed onto Sharon. Thanks again!
5/5
Extremely helpful
Extremely helpful, empathetic and reassuring towards my current situation.
Hi Jules, thank you for your positive review.
5/5
She listened and was able to signpost…
She listened and was able to signpost me to people who can help.
Hi Emma, thank you for taking the time to leave a review. We really do appreciate your feedback.
5/5
Very kind caring kind and very helpful
Very kind caring kind and very helpfulAnd a lovely lady
Hi Karen, thank you for your lovely review. We will share this with the team.
4/5
Very very helpful but not overpowering…
Very very helpful but not overpowering or detrimental. Offered me every service possible to help me through my situation, Thankyou
Hi Amanda, thank you so much for your feedback, we're glad you were happy with the service.
5/5
The lovely lady made me feel at ease…
The lovely lady made me feel at ease and gave me really good support really made me feel comfortable
Thank you so much for your feedback, we're glad you were happy with the service.
5/5
Was very helpful kind and everything…
Was very helpful kind and everything was explained brilliant
Hi Phil, thanks for taking the time to leave a positive review!
5/5
Donna listened and understood what I…
Donna listened and understood what I was say.
Thanks for your kind words Cheryl, we will make sure to share this with the team.
5/5
Was wanting to help me
Was wanting to help me. Was very thoughtful.
Thank you for taking the time to leave feedback!
1/5
Useless customer service
Useless customer service, useless solicitors, usless maintenance company's used. Definitely would not recommend, they're all under qualified, rude, amateur people who work there.
Good Morning George,I am really to sorry to hear of the service you have received and want to reassure you this not what we expect. Please contact my Customer Relations Team directly who will take some details from you and look into this matter. Customer.Relations@orbit.org.ukor02476438244.We are open Monday - Friday 8am to 6pm.Thank you
5/5
Very helpful, totally recommend.
I would like to amend this review and can confirm that Orbit Homes are very helpful as they have been in touch with us.
Good Afternoon Panagiotis, I am really sorry to hear the issues you have experienced. If you would like to contact our Customer Relations Team on the below channels we will assist you further with this. Customer.Relations@orbit.org.uk02476438244We are open Monday-Friday 8am-6pm. Thank you
5/5
Made me feel at ease and answered My…
Made me feel at ease and answered My questions
Thank you for your positive feedback. We're glad that you were happy with the service you received.
5/5
This lady was lovely and very helpful…
This lady was lovely and very helpful and professional
Hi Emma, thank you very much for taking the time to leave a review.
5/5
Great customer service
Donna at Orbit was very polite, knowledgeable and helpful.
Hi Sarah, thank you for taking the time to share feedback. We are glad you had a positive experience.
5/5
Thank you for your help I'm am very…
Thank you for your help I'm am very happy and feel you have truly supported me 😀
Hi Hugh, thank you for taking the time to leave such lovely feedback. We are glad you felt supported by the team.
5/5
Very helpful in getting me the help I…
Very helpful in getting me the help I am needed within my property and within myself. Very understanding.
Hi Jemma, thank you so much for your feedback, we're glad you were happy with the service.
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