Every review we hold for the Athlone office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTotally Disgraceful
Totally Disgraceful. We heard that Sherry FitzGerald was a professional company, but how far from the truth was this. We sold our residential property with them. They found a buyer, but at this point everything went so wrong. A member of staff gave the potential buyer the key and let them enter the property unsupervised. We were unaware of this until we got a call from a neighbour stating the potential buyer had moved a static caravan into the rear garden by craning it over the roof. At this point the potential buyer had no insurance in place, they damaged the interior of the house and they were planning on living in the static caravan rent free before the contract was exchanged. The staff at Sherry FitzGerald did nit check the property to ensure this did not happen. You can imagine the extra stress this put on the seller as the interior of the property had been destroyed and there was a static caravan in the rear garden. If the sale had fallen through, I would have been in a world of pain as it would be up to me to put the house back to being sellable again. The directors of Sherry FitzGerald were concerned, not for the customer, but their business. We had nearly two weeks of stress and getting extra engineer reports completed. I would not recommend their services.
Paul · 7 May 2023
Agent replied · 28 August 2024
Dear Paul, We understand how upsetting this situation has been for you and your family. The actions taken by the third party were unprecedented, and in our 40 years of business we have never encountered such a situation before. As we previously communicated with you, once we were made aware of this incident our team proactively brought the matter to a close. We have investigated the matter in full and despite it being highly unlikely such an incident will ever re-occur, we have put extra precautions in place to protect our clients. The unauthorised actions taken by the third party were inexcusable and beyond our control. We hope that now your sale has closed you can put this distressing incident behind you. Kind regards, Ann O’Mahony
★★★★★ 5/5
TrustpilotMegan Ford⭐️⭐️⭐️⭐️⭐️
We recently sold our house with the professional expertise of Megan Forde from Sherry Fitzgerald.Megan made the process flow so smoothly and efficiently.We were kept updated and her confidence and dedication meant we were never in doubt of a successful sale.Thank you Megan for a wonderful experience.Paul and Sandra Corcoran
Sandra · 5 March 2024
★★★★★ 5/5
TrustpilotThis is a review for Paul Stack and…
This is a review for Paul Stack and Company based in Abbeyfeale, we bought a House in 2004 from Maurice Stack.When we went to sell the House in 2020 we went back to the same great Company to sell the House for us. The sale of the House went through without a hitch due to the professional manner of the team at Stacks, we cannot praise them enough for their help in selling the House, Great team, we hope to do Business with them again in the future. Many thanks again to the team at Sherry Fitz Abbeyfeale. MADELEINE AND Tom
Tom · 30 November 2020
★★★★★ 5/5
GoogleDealing with Sherry Fitzgerald O'Meara was a very positive experience. Helena Kenny, our Agent was very professional and always on the end of the phone to take a call. … More
Lourdes · 25 March 2023
Agent replied · 23 August 2024
Thank you so much for your five star review and kind words Lourdes, we are so delighted that you were happy with the service you received with Sherry FitzGerald O'Meara and your agent Helena Kenny. Best of luck in the future from all the team.
★★★★★ 3/5
TrustpilotI appreciate that the basics were…
I appreciate that the basics were delivered, but the process lacked a sense of care or attention. It felt more like I was going through a system than being supported through a service.
Zofia · 23 June 2025
Agent replied · 28 May 2026
Good morning,
We appreciate you taking the time to give feedback. We would appreciate an opportunity to speak with you about your experience.
Please email your contact details to customercare@sherryfitz.ie and we will be in touch asap.
Kind regards,
Sarah
★★★★★ 5/5
TrustpilotWonderful experience with Sherry…
Wonderful experience with Sherry Fitzgerald when I recently sold my house.
DEIRDRE · 13 January 2026
Agent replied · 21 March 2026
Hi Deirdre
Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future.
Kind regards
Sherry FitzGerald Blackrock
★★★★★ 5/5
GoogleHelena and the team were a dream to work with. Genuinely great service and excellent in resolving complex issues during a recent sale
Darragh · 29 August 2023
Agent replied · 28 August 2024
Thank you so much for your five star review Darragh, we are so delighted that you were happy with the service you received with Sherry FitzGerald O'Meara and your agent Helena Kenny. Best of luck in the future from all the team.
★★★★★ 1/5
TrustpilotPlaced an order and then there was no…
Placed an order and then there was no further update from the agent for over a month.I called them for update then the agent called back and ask what can they help me???After the call they asked me to increase the offer, it is totally fine but should be more proactive. Will not consider them in the future.
Tat · 14 April 2024
Agent replied · 28 August 2024
We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
★★★★★ 5/5
TrustpilotResidential House Sale
Ed Reilly came to value our home in anticipation of us going to market. After our first meeting with Ed it was clear he had a wealth of knowledge and understanding of the current market so we did not hesitate to appoint him which transpired to be a great decision. Not all sales go smoothly , however with a calm and problem solving approach the sale was completed. Ed was fantasic to deal with , always promptly returning my calls and handing any issues with the utmost professionalism as did his team in the office. For any future purchases or sales we may endeavour on within Eds scope area there would be no one else we would choose.
Noife · 12 September 2024
★★★★★ 1/5
TrustpilotVery annoyed with sherry fitzgerald…
Very annoyed with sherry fitzgerald tallaght. Mislead about a few things during the already stressful process of buying apartment. I was told on a couple of occasions that furniture was included so I gave all my furniture to charity shop, only to find a completely empty apartment to move into. Have to now spend money I don't have to buy a whole new set of furniture on Christmas week. Very unprofessional people.
Annoyed · 21 December 2024
★★★★★ 5/5
GoogleGreat auctioneers in Athlone. Dealt with Helena to buy a new house and sold our existing. She was excellent in every aspect of the job. Couldn't be any happier with the service provided and would highly recommend. Thanks for everything.
Anthony · 29 August 2020
Agent replied · 28 August 2024
Thank you so much Anthony for your kind words and 5 Star review, we were delighted to help you with the sale of your old home and purchase of your new home. We are delighted you were happy with the service you received from our office and in particular Helena Kenny.
Kind Regards
Sherry FitzGerald O'Meara
★★★★★ 5/5
GoogleThey are exceptional in follow ups and answering any questions regarding legal and management topics about the appartment.
Gautam · 21 August 2025
Agent replied · 12 January 2026
Thank you very much Gautam for your 5 star rating, we really appreciate you taking the time to give us a review. We are delighted that you were happy with the service you received with Sherry FitzGerald Quain.
★★★★★ 5/5
TrustpilotWe recently sold and purchased a…
We recently sold and purchased a property with the lucan branch. From our first meeting with Thomas to our last meeting with Philip they were completely professional and obliging in all our requirements . We also like to thank all the office staff who were always there to help with any queries
Alan · 28 July 2025
★★★★★ 5/5
GoogleI was very pleased with the service I received at Sherry FitzGerald Quain and in particular, from Helena Kenny. I would highly recommend them as estate agents.
Paul · 11 May 2025
Agent replied · 24 June 2025
Thank you very much Paul for your 5 star rating, we really appreciate you taking the time to give us a review. We are delighted that you were happy with the service you received with Sherry FitzGerald Quain.
★★★★★ 4/5
TrustpilotBrenda Mulcahy is a professional
Brenda Mulcahy is a professional, enthusiastic agent. She organised the sale of my house drawing in a lot of viewers and handling offers sensitively. Achieved a sale above asking price. She is backed up by a professional team and they took the stress out of selling.
Ramsay · 1 September 2023
★★★★★ 5/5
GoogleI first dealt when Helena 19 years ago when I brought my house, so when myself and my family decided to sell our house we decided to deal with Sherry, Fitzgerald O'Meara, and we were not disappointed, even though it was tough times with covid restrictions both Helena and all the staff at Sherry, Fitzgerald O'Meara were a complete pleasure to deal with, they were very professional and friendly and quick to respond to any queries we had, we would high recommend anyone either selling or buying a property to contact them.PositiveResponsiveness, Quality, Professionalism, Value
Maureen · 29 August 2021
Agent replied · 28 August 2024
We are so glad you chose to deal with Sherry FitzGerald O'Meara again and are delighted that you were happy with the service you received. Thank you so much for your kind words and 5 star rating. We wish you all the best in the future from all the team here at Sherry FitzGerald O'Meara.
★★★★★ 5/5
TrustpilotBuying and selling a house
Great service given by Sherry Fitzgerald especially Tony Kavanagh and Lorraine Scully in the buying and selling of a house earlier this year. It is a very stressful time but having a knowledgeable , professional and approachable team to work with made the expeience so much better . Highly recommend them .
Beatrice · 12 December 2022
★★★★★ 5/5
GoogleDealt with Helena from the Athlone office when purchasing our new home, she was so helpful in every aspect of the move and it was a pleasure to deal with her. Would highly recommend
Alan · 29 August 2020
Agent replied · 28 August 2024
Thank you so much Alan for your Kind words, we are delighted you are happy with the service and wish you all the best in your new home.
Kind regards
Sherry FitzGerald O'Meara
★★★★★ 5/5
TrustpilotI have used Sherry Fitzgerald to sell…
I have used Sherry Fitzgerald to sell my family home in 2022 I found Nick Popplewell very professional helpful and got house sold at a great price without any hassle .Job well done Thank you Rosemary Spelman
Rosemary · 19 January 2024
★★★★★ 5/5
GoogleWe have been dealing with Sherry Fitzgerald O'Meara for a number of years in the Athlone area. We have found them to be professional and well organised. In more recent times, we have been dealing with Lavinia in their office and I must commend her professionalism, dedication and follow through. This was even more evident through the Covid crisis.While most auctioneers are good at getting over the first hurdle in getting the property 'sale agreed', many loose sight of the need to follow the sale through to the final closing. This is where we found the service provided by Lavinia to be exceptional. She is also very conscious of the significant investment any purchaser is making when buying any house, and often reminds me of this and is not afraid to fight their corner, which I think gives the purchaser comfort also.
We are hoping to get working on our next phase of new homes in our Glenatore development later this year and I am looking forward to working with Sherry Fitzgerald O'Meara on this phase of our new development.PositiveResponsiveness, Professionalism
Patrick · 29 August 2020
Agent replied · 28 August 2024
Thank you for you fantastic 5 star review, your comments are very much appreciated, exceptional service is key for us and we are delighted that you are so happy with the experience you have had. We look forward to working with you on the next phase of new homes in Glenatore.
★★★★★ 5/5
GoogleDelighted with how our house purchase went. Sherry Fitzgerald O Meara were a pleasure to deal with. Everything went smoothly in spite of restrictions, they couldn't have been more helpful and responsive.
Pat · 29 August 2020
Agent replied · 28 August 2024
Thank you so much for your 5 star review it is much appreciated. We were delighted to have found you your new home in the face of unprecedented restrictions. We wish you all the best in your new home. Best regards Sherry FitzGerald O'Meara.
★★★★★ 1/5
GoogleBeware!!!They are unprofessional and provides an amateur service. Never seen anything like it. To deal with them is an enduring insult...
Tool a year to sell my house
Don't return calls or have a strategy for selling your property. It's simply an ad on daft or home. Ie . They are in no way proactive or care
Mark Nestor in particular is extremely poor and lacking basic skills to perform his role. Quickly followed by Helena. Just as bad
Takes weeks to get calls returned
Can you imagine if they treat you the person selling the house like this....
Agents represent their own self
interest....don't actively negotiate on your behalf or care about your asking price. Just want commission
Behaviours escalated to the partners of this branch...took no action either. Clearly the culture of the place
Girls in the reception are great tho
Feedback already given to the office and nothing was done... for 13 months !!!
James · 24 August 2020
Agent replied · 23 August 2024
Hello, We are very disappointed to see you gave us a 1 star rating. We would really like to discuss this further if you would like to email us on info@sherryfitzomeara.ie or call us on 0906475500. Regards, Sherry FitzGerald O'Meara
★★★★★ 2/5
GoogleBad experience as a potential buyer. They put up a property advert for a house in Coosan which had numerous misleading facts, such as allocated parking spaces, wardrobes, defunct stamp duty exception claims and believe it or not, solicitor fee discounts! A lot of other promises broke down very quickly, with absolutely no movement in the paperwork many months after we put down a deposit. No remorse or apology received in the way this was handled; grossly mismanaged right from the very start. Complete waste of time.
Sanjib · 30 August 2019
Agent replied · 28 August 2024
Hello Sanjib, We are sorry to see you gave us a 2 star rating. We would love to discuss this further if you would like to email us on info@sherryfitzomeara.ie or call us on 0906475500. Regards, Sherry FitzGerald O'Meara
★★★★★ 1/5
TrustpilotUnprofessional - never stick to commitment
I recently purchased a house through Sherry and my experience was worse (D15). While buying a house is a life event for most, the folks here has absolutely no consideration to that fact. They did not want to show me the house for final walkthrough which I had to argue with them. They lied to me that they had the entire house keys so I released the funds, however, they gave me literally just a single main door key. I had to follow up for 5 days, and multiple phone calls to receive the entire set of keys. After all this, it took 3 weeks for them to remove the 'Sold' board in front of the house. If you are looking for an agent, please do not consider Sherry, instead consider other agents who are more professional and friendly.
Padmasini · 16 December 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.