Every review we hold for the Ashton-Under-Lyne office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleI would recommend renting via Ryder & Dutton as it is an extremely positive experience - made so by Victoria Griffiths & Linda Broadbent. Both are very helpful and nothing is too big or small to sort out quickly. I both bought & rented using Ryder & Dutton. I canβt recommend them highly enough. Many thanks to all
Deirdre Β· 30 September 2021
Agent replied Β· 19 June 2024
Thank you Deirdre for you kind words. Iβm happy that renting through us was a happy experience. Hope the move went well and you are very happy in your new home.
β
β
β
β
β
5/5
GoogleA big thank you to the two most amazing ladies Katie Collings and Gabrielle Swarbrick . I am not much good with checking emails and filling out forms on line . Katie and Gabrielle guided me every step of the way to the last details . with their guidance my mortgage is a success .
Thankyou . Paul.
Surujpaul Β· 30 September 2021
Agent replied Β· 19 June 2024
Please replyβ¦β¦
Thank you for the lovely review Paul. We are always happy to help!
β
β
β
β
β
5/5
TrustpilotGreat service
Sold our house with Ryder and Dutton, sale went through super fast and smoothly thanks to Geraldine and the team at the Mossley.Very happy with the service they provided.
Simon Β· 18 April 2023
β
β
β
β
β
5/5
GoogleFantastic service from both Conor Batters and Ashley Eastwood. Very quick and efficient when dealing with our Mortgage from finding the right deal and progressing all the way through to offer. No query too big or of any issue and dealt with in good time. Thank you for all your help.
Michelle Β· 16 September 2022
Agent replied Β· 16 September 2026
Thank you Michelle!
β
β
β
β
β
4/5
TrustpilotRyder and Dutton
Ryder and Dutton have a "branch support" system, which means that if everyone at the branch you're calling is busy, you can still talk to someone. Viewing are hit and miss. Sometimes it's someone who knows about the property and can answer your questions, sometimes it's just someone with the key, which can be frustrating
Iona Β· 23 August 2024
β
β
β
β
β
1/5
TrustpilotThey NEVER answer the phone
They NEVER answer the phone, tried ringing loads over the last couple days and Iβm getting no answer .
Hallie Β· 26 October 2024
Agent replied Β· 27 December 2024
Dear Hallie,I am very sorry hear this.As we do not appear to have your contact details, please could you email me at graham.shuttleworth@ryderdutton.co.uk and I will be happy to assist.Kind regards,GrahamBranch Manager,Ryder & Dutton - Rawtenstall
β
β
β
β
β
5/5
TrustpilotMore than expected
We approached Ryder and Dutton to put our property on the market for sale. From beginning to completion they were enthusiastic, always in communication, updating the progress. Once the sale was agreed, Geraldine took over and managed the process between solicitors and all parties involved. She was excellent. Thank you to all at Ryder and Dutton. Shankar S
ShankS Β· 1 July 2024
β
β
β
β
β
5/5
Trustpilot10/10
Amazing from start to finish, special thank you to Conor, Michaela and Jade for making my experience so smooth π
Evie Β· 9 December 2023
β
β
β
β
β
5/5
TrustpilotExcellent Service at Mossley
Geraldine Marsden and the team very pro-active in supporting us to purchase our property. Excellent communication throughout and nothing was ever too much.Thank you so much, highly recommended.
Christopher Β· 10 May 2023
β
β
β
β
β
5/5
TrustpilotGreat communication keeping me updatedβ¦
Great communication keeping me updated on the sale of my property by Jenny. Friendly reliable service provided.
Pjr Β· 22 November 2024
Agent replied Β· 27 December 2024
Thank you for your kind words. We're so happy to hear that you had a positive experience with our team. We appreciate your feedback and will share it with Jenny.
β
β
β
β
β
1/5
GoogleSorry, but this is the worst agency we have had to work with in the last month! They are very irresponsible at work, do not respond to calls and emails. We had house viewings canceled on the last day, and other bookings should not be followed up for several days, and you can definitely get involved with them only when they want to. We have a terrible experience with them!
Iulia Β· 19 October 2023
β
β
β
β
β
5/5
Trustpilotthe cottage
from first contact through to getting the key for the cottage was effortless ryder and duttons team kept me informed and assisted with all my questions
Gary Β· 27 June 2024
Agent replied Β· 23 August 2024
Hi Gary,Thanks for your 5 Star review. I am thrilled that you were happy with the service provided by our team.Gareth HuntHead Of Lettings
β
β
β
β
β
5/5
TrustpilotMy custimer experience with Carmel Eveleigh and Amanda Bell
My custimer experience with Carmel Eveleigh and Amanda Bell is a top notch.They are both great personality.Thanks
Babatunde Β· 6 February 2024
β
β
β
β
β
5/5
TrustpilotMichaela was excellent all the wayβ¦
Michaela was excellent all the way through buying my property Great service definitely recommend Keep up the good work thank you
ANDREW Β· 5 November 2023
β
β
β
β
β
5/5
TrustpilotFantastic team at Holmfirth branch!
From start to finish the whole team were great, made the process stress free. Would definitely recommend, from advice to support through all the process the whole team were brilliant
Michael Β· 6 April 2024
Agent replied Β· 15 June 2024
Thanks Michael! We hope you will enjoy your new jet set lifestyle!
β
β
β
β
β
3/5
TrustpilotAt times the staff were amazing andβ¦
At times the staff were amazing and couldn't be more helpful. However, i did often feel hounded. This was especially bad at one point when i was hospitalised and was still beinv hounded.
Gemms Β· 4 February 2024
Agent replied Β· 15 June 2024
Thankyou for your feedback and please accept our apologies for chasing you whilst you were in hospital. It appears our team were unaware of your situation. We hope you are settling in well and wish you all the best for the future. Thanks, Oliver White, Branch Manager, Ryder & Dutton - Royton.
β
β
β
β
β
5/5
TrustpilotA buyer was found very quickly
A buyer was found very quickly. The staff were polite and professional and everything went like clockwork. Thankyou for your service.
Belinda Β· 14 September 2024
Agent replied Β· 22 October 2024
Thank you for your kind words. We are thrilled to hear that you had a positive experience and that we were able to find a buyer quickly. We strive to provide excellent service and appreciate your feedback.
β
β
β
β
β
5/5
TrustpilotThis review is in particular for Leannβ¦
This review is in particular for Leann Green who is managing 4 of my properties. She has given a professional and extremely polite service from start to finish. She is always available to assist with queries and has been a great help. Very friendly personality. she has been managing my properties for almost 2 years. As usual expecting the continued service from Ryder and Dutton.
Bilal Β· 1 February 2024
β
β
β
β
β
4/5
TrustpilotI have used both the sales and theβ¦
I have used both the sales and the lettings team and staff in both departments have gone out of their way to provide help, advice and support. Alex in particular from the Ashton branch has excelled in all expectations so thank you!
SK Β· 22 June 2023
Agent replied Β· 15 June 2024
Hi Saheida, thank you for your review and kind words. Let me know if we can help you in the future! Many thanks, Alex
β
β
β
β
β
5/5
GoogleKatie Collins was excellent and very helpful and professional.
James Β· 30 September 2021
Agent replied Β· 30 September 2026
Thank you for this 5* review
β
β
β
β
β
5/5
TrustpilotRyder& Dutton is simply the best
Ryder& Dutton is simply the best. and same quality experience has been given to my family and friends I referred.
Mr Β· 24 November 2023
β
β
β
β
β
1/5
TrustpilotVery poor service
Very poor service. The company deducted fees from my rents without my prior consent and ignore my communication to provide further clarifications. I would not recommend this agent to anyone!οΌWorst experience ever had.
Someone Β· 30 January 2024
Agent replied Β· 15 June 2024
Hi, we are sorry to hear you are dissatisfied with your experience. If you could send some more details to reviews@ryderdutton.co.uk we can look into this for you.Thanks,Ryder & Dutton
β
β
β
β
β
5/5
TrustpilotPositive review
It was great doing business with this company; I would recommend anyone who is looking for a house to work with them.Thank you very much!
Augustine Β· 3 July 2024
Agent replied Β· 23 August 2024
Thank you for the kind words, Augustine! We hope all is going well in the new home!- Lewis & The Chadderton Team
β
β
β
β
β
5/5
TrustpilotExtremely helpful and informativeβ¦
Geraldine was Extremely helpful and informative during whole process
Vaqas Β· 2 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
