Ryder and Dutton reviews in Ashton-Under-Lyne

★★★★★ 1/5

Trustpilot

I had the worst experience

I had the worst experience. I was trying to buy a house and got told my offer had been accepted, I was so excited. I had already sent my info over and then tried to sort another viewing of the property now I know I was accepted. They told me they would call me back, they didn’t. I waited and then a few days later I called back asking if they knew, they didn’t and then asked me if I had sent a certain document they asked for ( they didn’t and it was the first time I had ever heard of this). I sent it over right after the call. Then I noticed the house was still up on the website which I thought was odd. I contacted them and they said they would check, I also asked again about the viewing and again they said they would call me back? I didn’t hear for them for a day and then get the call that someone had made a higher offer, I was appalled as I loved this house! I asked how, I sent all my documents and was in talks with their solicitors they put me in contact with. They said they were waiting for another document THEY failed to tell me about even though I had called them multiple times since the offer had first been accepted. Their communication has been the worst from any estate agents I have spoken to (which has been many). Because of their lack of organisation and clarity I lost out on my first house which took me ages to find. I’m so beyond upset and angry about how unprofessional Ryder and Dutton have been! Avoid them if you want a competent estate agents.

// · 8 September 2023

★★★★★ 5/5

Google

Conor Batters is absolutely brilliant, very helpful, polite and just a great guy to talk to. He has made getting my mortgage as stressfree as possible Definitely recommend this company especially Conor Batters, he has kept me informed about everything. First class service.

Sam · 16 September 2022

★★★★★ 5/5

Trustpilot

Mossley sale

Geraldine Marsden was our key contact (Saddleworth) who supported us through a rather complex sale. Good clear communication maintained. Would recommend.

Jo · 7 May 2024

★★★★★ 5/5

Google

Anne Beech is very helpful. She's guided my daughter through her first mortgage application and house purchase. She's been available for help and support at every stage of the process, explaining everything thoroughly. She's made the whole process very straight forward. Highly recommended company especially for a first time buyer.

Shirley · 16 September 2021

★★★★★ 5/5

Trustpilot

Excellent Service

Very professional and helpful in the sale of our property. All staff were very friendly and understanding when the buying/selling process became a bit stressful. Thank you for a job well done.

Janet · 24 June 2026

★★★★★ 5/5

Trustpilot

Michaela kept us informed throughout…

Michaela kept us informed throughout the purchase process. Would highly recommend.

Ian · 25 October 2024

★★★★★ 5/5

Trustpilot

Working with the Ryder & Dutton…

Working with the Ryder & Dutton Linthwaite branch has been great with the recent sale of my house - everyone especially Nichola Wain has been extremely friendly and helpful!

Laurie · 16 November 2023

★★★★★ 5/5

Trustpilot

House Sale

The experience was great due to the customer service as whenever there was any issues regarding the sale it was dealt with immediately. The 2 main people who helped us massively were Helen and Georgia cant thank them both enough for all the hard work that they did for us. I would highly recommend friends and family if they were ever thinking off selling a propriety to go into Ryder and dutton as ask for either Helen or Georgia to help them out as you will get the best possible service.

Thomas · 31 August 2023

★★★★★ 4/5

Trustpilot

Had a purchase fall through but…

Had a purchase fall through but completed on a different property with Ryder & Dutton. I mainly dealt with Matt who was always professional and helpful, when it was near completion Megan took over to see it through to the end. Good service

Karen · 23 October 2024

★★★★★ 5/5

Trustpilot

Outstandingly helpful.

Geraldine & Zoe went over & beyond everything I would have expected in there efforts to assist in my purchase of a house throgh their branch. They were knowledgeable, friendly and very helpful.

Paul · 1 August 2023

★★★★★ 5/5

Google

Georgia was incredibly helpful with the whole buying process for me and my partner. She made sure we were up to date with information and eased when we were stressed due to unexpected changes in the process. During stressful times having …

Kiera · 10 October 2022

★★★★★ 4/5

Trustpilot

Good experience

Very helpful and supportive at the beginning and end of the process but communication was missing somewhat in the middle. Lindsey was very helpful.

Colette · 1 March 2024

★★★★★ 5/5

Trustpilot

great experience, so much help

Thank you so much to Geraldine Marsden for all of her help and support throughout our purchase process. It was not the simplest but Geraldine kept us informed throughout, was really helpful in chasing up and finding things out for us.

Paula · 18 November 2024

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service. Everything ran smoothly withour first time house purchase thanks to Geraldine's efforts. Couldn't be happier.

Guest · 11 July 2024

★★★★★ 5/5

Trustpilot

The whole experience from ryder and…

The whole experience from ryder and dutton was great from start to finish .Geraldine Marsden was absolutely terrific and made everything much easier,she is an asset to ryder and Dutton.

Mrs · 13 October 2023

★★★★★ 5/5

Trustpilot

Really good and friendly service from…

Really good and friendly service from Jaimie & Geraldine when buying and also selling my house. Also special thanks to the man I had who took me on a few viewings.

Clarice · 28 June 2026

★★★★★ 5/5

Trustpilot

I I had a wonderful experience with…

I I had a wonderful experience with Ryder and Dutton. Lucy Amanda and Gabrielle they fantastic staff, nothing too much trouble to ask and very helpful, they have tenants line up very quickly week after they input the property into the rental market. There knowledge and expertise made the process smooth and easy to understand. Very professional. I would highly recommend this business to others.

Elizabeth · 9 July 2024

★★★★★ 5/5

Trustpilot

Many thanks to Matt and Leon for…

Many thanks to Matt and Leon for managing the sale of my house in a calm, responsive and professional manner.

Mark · 15 May 2024

★★★★★ 5/5

Google

Thanks to Katie and Jack, who were both thoroughly professional, prompt to reply to any queries and explained everything in full at every stage of the remortgage process. I will definitely use Katie, Jack and Ryder & Dutton’s services again in the future and happily recommend them to others.

Dean · 30 September 2021

★★★★★ 5/5

Google

I can’t thank Gabrielle Swarbrick & Katie Collins enough for all the help and advice they gave, and also getting me the mortgage right for me so I can move into my forever home. They made the process so easy for me as I work away it’s hard …

John · 30 September 2021

★★★★★ 5/5

Trustpilot

Very easy to communicate and understood…

Very easy to communicate and understood key points as well as explanation's given by me. Thanks to them I have my own accommodation, very great service I would definitely recommend to others.

Singh · 18 June 2026

★★★★★ 5/5

Google

The sale of my house has just completed and Georgia Lord was handling the sale. She was extremely helpful and professional from the start and made sure any issues were quickly resolved. Nothing seemed too much trouble for Georgia and she …

Catherine · 16 September 2022

★★★★★ 5/5

Trustpilot

Claudette​ Cole was single point of…

Claudette​ Cole was single point of contact for me to make all to and fro communication. I am very happy to say that she has done amazing work during the entire transaction and supported with her guidance during all the phase of transaction to complete smoothly. Many thanks Claudette​ Cole personally and will surely try to meet you in person to say thanks :-)

Jayeshkumar · 11 August 2023

★★★★★ 5/5

Trustpilot

Very Satisfied

Geraldine provided timely and regular updates on our move. This was a real help during a particularly drawn out process.

Baldy · 8 September 2026