Every review we hold for the Ashton-Under-Lyne office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEasy to use, helpful and would recommend
I've recently let my property out through ryder and dutton. Rachael, moira were who helped ensure my property was let out to the right people. They've made sure the process was as easy as possible. Especially considering I haven't been in the country myself. They've kept me updated regularly and they've been easy to communicate with. Considering how difficult dealing with estate agents can be, I'd highly recommend ryder and dutton as they've been easy to work with and the whole process has been stress free.
Chris · 23 October 2024
Agent replied · 27 December 2024
Thank you for your kind words. We are delighted to hear about your positive experience with our team. We strive to make the process of letting your property as smooth and stress-free as possible, especially for those who are not in the country. We are pleased that Rachael and Moira were able to provide you with the support and guidance you needed.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotGreat service from Ryder & Dutton all…
Great service from Ryder & Dutton all the way through the process of marketing my house to completion. The Mossley office - Geraldine, Zoe, and Alice were all fab. Friendly, professional, responsive, and efficient. I will definitely use them again if selling/buying in the future.
Emma · 2 March 2024
Agent replied · 15 June 2024
Hi Emma, thank you so much for your review. I will make sure that the team know about your kind words and we would be delighted to help you again in the future. Alex & the Ryder & Dutton team.
★★★★★ 5/5
TrustpilotImpeccable Service
We've just completed on a home with Ryder and Dutton and couldn't be happier. They were so accommodating throughout the entire process, even through the extra bumps in the road. I cannot praise Geraldine Marsden enough for continuously following up with solicitors, surveyors and other contractors on our behalf. She always kept us informed during every step of the process and her commitment to our home buying journey meant that I felt like I didn't actually have to do much, except wait for her updates. She certainly made easier what's considered a very stressful process. Thank you so much for all your efforts. I wouldn't hesitate recommending Ryder and Dutton at all after our experience.
TM · 18 October 2024
Agent replied · 22 October 2024
We are thrilled to hear about your positive experience with our company and Geraldine. It's wonderful to know that she was able to provide you with the support and guidance you needed throughout the home buying process. We strive to make every customer's journey as smooth as possible, and it's rewarding to hear that Geraldine's dedication made a real difference for you.
★★★★★ 5/5
TrustpilotFantastic Estate agents, Catherine was a gem!
Fantastic Estate agents, simply the best!So we put our house on the market back in 2023 and stupidly went with the cheapest option full of promises of quick sales etc.. But after 5-6 months we'd hardly had but a handful of viewings!So we decided to switch to Ryder & Dutton and within days of them taking over our listing we started to get viewings after viewings and within about 6 weeks we had an offer and our sale was agreed.Catherine Salisbury took over our sale and I can't praise her enough, she was fantastic from start to finish, chasing solicitors (due to quite a complex chain) always keeping us updated, she couldn't of done anymore for us, she is a credit to Ryder & Dutton.I just wished we'd gone with them from the start, so lessons learnt there.If you are selling a house in the area then save yourself a lot of hassle, time and money and go with Ryder and Dutton and if Catherine gets your file, you can be sure she'll give you everything.
Mike · 18 October 2024
Agent replied · 22 October 2024
Thank you for your kind words and for sharing your experience. We are thrilled to hear that you had such a positive experience with our team, especially Catherine. We strive to provide exceptional service and are delighted to know that Catherine went above and beyond to ensure a smooth and successful sale for you. We appreciate your recommendation and are proud to be recognized for our commitment to customer satisfaction.
★★★★★ 5/5
TrustpilotWould definitely recommend Ryder &…
Would definitely recommend Ryder & Dutton.Excellent communication throughout the sale. A particular mention to Jenny Boyle who was wonderful.Jenny kept us updated on a regular basis and went above and beyond.She was very patient kind and helpful.Much appreciated.
Jan · 10 July 2024
Agent replied · 23 August 2024
Thank you so much, Jan! - Jenny & The Chadderton team
★★★★★ 5/5
TrustpilotGeraldine- Move Manager has been…
Geraldine- Move Manager has been absolutely amazing. There was a lot of issues with probate and conveyancing she kept me updated throughout the whole lengthy process. The service she provided was excellent very professional, she kept me reassured and well informed throughout the process, she was brilliant in ensuring I got over the last hurdle to purchase the property. I am very grateful to have had her support.
Kimeisha · 13 August 2024
★★★★★ 5/5
TrustpilotHelpful all the way
Our dealings with Ryder and Dutton were extremely satisfactory especially the help we received from Gabrielle Wray who was always ready to answer any questions or problems we thought of.
Claire · 15 November 2024
Agent replied · 27 December 2024
We are thrilled to hear about your positive experience with our company. We appreciate your kind words about Gabrielle Wray and her dedication to providing excellent customer service.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotMade everything very easy and kept me…
Made everything very easy and kept me informed all the time. Jenny was an amazing person to deal with she was very helpful throughout the whole process until completion, she always spoke to my solicitors to make sure everything was fine on their side.
Zain · 15 March 2024
Agent replied · 15 June 2024
Thanks for the 5 star review!
★★★★★ 5/5
TrustpilotRyder & Dutton did a great job from…
Ryder & Dutton did a great job from start to finish. Amy was great throughout. She kept me informed and up to date with everything that was happening. Communicating with my solicitor and my buyers estate agents which gave me a complete overview of what was going on.
Mark · 20 December 2023
Agent replied · 15 June 2024
Hi Mark, thank you for the review! Hope you are enjoying your new home
★★★★★ 5/5
TrustpilotHouse sale
We had a good experience with the team from Ryder and Dutton especially Geraldine who was excellent as our move coordinator. She answered the phone every time we rang with a cheery attitude and always answered our questions with regular updates.
Mr · 12 May 2024
Agent replied · 15 June 2024
Thank you for the review! We're so pleased you had a good experience with Ryder & Dutton
★★★★★ 4/5
GoogleRyder & Dutton sold a house for me. It was a challenge to say the least. We got there in the end and I think it is one Amber will remember for a long time. Difficulties arose beyond anyones beliefs, well done Amber and team for your efforts, you never gave up and I am very grateful for that.
Hildred · 25 December 2024
★★★★★ 5/5
TrustpilotProfessional and organised
Professional, Organised, and honest from the day I enquired regarding selling my property through the Royton branch.
Paige · 13 July 2026
Agent replied · 14 July 2026
Thank you for your wonderful feedback! We're so pleased to hear about your positive experience with our team. It's fantastic to know that our colleagues were professional, approachable, and provided excellent support throughout the sale of your property. We wish you all the best in your new home!
★★★★★ 5/5
TrustpilotProperty Sale
Catherine was brilliant throughout the process of selling our property with her exeptional support & communication
J&J · 20 March 2026
★★★★★ 5/5
TrustpilotHouse Sale
Geraldine was extremely helpful from the second the sale of my property was agreed. Geraldine expedited step by step with my buyer & their solicitor which made the whole transaction process through to completion a great customer experience.
STEPHEN · 26 June 2024
Agent replied · 23 August 2024
Thank you for the great review ⭐
★★★★★ 5/5
TrustpilotI spoke with several agents during my…
I spoke with several agents during my property search before Lauren. I don’t usually leave reviews, but I noticed a huge difference working with Lauren compared to agents that made me feel like an inconvenience. A house purchase can be very stressful, so It was a huge relief be supported by a professional knowledgeable in their field who made effort to walk me through the process. Lauren Coomber is a very welcoming and diligent agent. I am very grateful. Thank you for all your support!
Nicole · 5 December 2023
★★★★★ 5/5
TrustpilotGeraldine has been great!
Geraldine has been a great help whilst I have been buying my first home and always kept me updated at every stage.I was never afraid to ask a silly question or reach out to ask for updates and always got a quick friendly response.
Nicola · 29 February 2024
Agent replied · 15 June 2024
HI Nicola, Thank you for your review. There are no such things as silly questions, only sensible questions that need an answer! May we wish you all the best for the future. Alex & the team at Saddleworth office.
★★★★★ 5/5
TrustpilotI was a purchaser, great service throughout legal procedures
Amy Heaton was my negotiator that helped through the whole process till completion. Amy is friendly, answers my questions for I was a first time buyer with many questions. She also coped with solicitors’ works. I really appreciate Amy with all her works.
Macy · 15 March 2024
Agent replied · 15 June 2024
Thank you for the review! Great to hear you were pleased with our sales negotiator Amy - she's a star ⭐
★★★★★ 5/5
TrustpilotGood communication.
Lisa Royle kept me going and updated during the very long and drawn out process caused by the housing association. We got there in the end. Thanks, Lis
Mrs · 27 November 2024
Agent replied · 27 December 2024
We are so happy to hear that you had a positive experience. We appreciate your kind words about Lisa and her dedication to helping you through the process.
★★★★★ 5/5
TrustpilotGood communication during selling process
I worked with Freya and Jenny and they supported me in the sale of my home in Woodleigh. They made the process much easier and the communication from them was always good.
James · 24 September 2024
Agent replied · 22 October 2024
Hi James, we're so glad to hear you had a positive experience selling your home. We appreciate you taking the time to share your feedback. We're proud of our team and their commitment to providing excellent customer service and wish you all the best for the future. Kind regards, Alex & the whole team at Uppermill.
★★★★★ 5/5
TrustpilotExcellant service Jacqueline was very…
Excellant service Jacqueline was very professional thank you so much
Annette · 30 April 2026
★★★★★ 1/5
TrustpilotAvoid this place at all cost
Avoid this place at all cost. I placed and offer giving the asking price for a property, I called 3 times to ask for an update only to get a response "we will let you know once the seller decides". Today I got an email that my offer was rejected and no option to increase it. When I called to discuss, willing to increase my offer significantly, I was told that I should have increased my offer even if it hadn't been rejected. 41 years of life never heard that before, that's completely against the laws of "offer and acceptance".Also the advice I was given was to always offer my top offer straight away, ok that's another new for me. Next time I will offer 50% above asking price to entertain myself and waste peoples time.
Vlasis · 23 September 2024
Agent replied · 22 October 2024
Dear Vlasis,Thank you for talking with me earlier today. As discussed, there was an exceptionally high level of interest in the property which resulted in offers from 14 parties. In this instance our sellers advised they did not want multiple rounds of negotiations and told us which offer they wished to accept and naturally we have to take our sellers instructions. Once again, we’re sorry you weren’t successful in having your offer agreed on this particular property and we hope we can find another suitable house for you going forward.Kind regards,Lewis McLarty,Branch Manager - Ryder & Dutton, Chadderton office.
★★★★★ 5/5
TrustpilotGreat service
As a first time buyer me and my partner were anxious about the whole experience. Jade Pass was extremely helpful and allowed us to understand anything we were unsure of. We were kept us up to date throughout the whole process which we are so thankful for. Michaela also provided a professional and outstanding service. Thank you so much to Jade, Michaela and the rest of the team at Ryder and Dutton Royton.
Rassminah · 16 April 2024
★★★★★ 4/5
TrustpilotI want to thank the team for our recent…
I want to thank the team for our recent experience in selling our property, always polite, professional and friendly. A special thanks to Geraldine Marsden at the then Mossley office who was hand to reassure us.
Janice · 16 July 2024
Agent replied · 23 August 2024
Dear Janice, thank you for taking the time to leave a review for Geraldine. She will be delighted to hear your positive comments and may I wish you all the best for the future. Alex & the whole team at Saddleworth (covering Mossley) office.
★★★★★ 5/5
Trustpilotwe have just agreed on a rental…
we have just agreed on a rental property and Alex Kershaw and Neil Waters have been fantastic, quick, efficient and kept us informed throughout the process. Thank you Guys for all your help
Joanne · 4 September 2024
Agent replied · 15 June 2024
We are really pleased to hear about your positive experience with our team. It's wonderful to know that you found the process efficient and that you were kept informed every step of the way. We appreciate your kind words and are glad your experience with Neil and Alex was a positive one.Gareth HuntHead Of Lettings
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