Trusted Agent profile · Ashton-Under-Lyne

Bridgfords Ashton-Under-Lyne reviews

2.7

★★★★★

576 reviews across 2 platforms

6 Fletcher Street, Ashton-Under-Lyne, OL6 6BY

Bridgfords's office in Ashton-Under-Lyne, at 6 Fletcher Street, is rated 2.7 out of 5 across 576 reviews on two platforms, including 128 Google reviews rated 4.7.

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4.7 / 5

128

Reviews on Google

This office

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448

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ashton-Under-Lyne office, from every platform, shown as written. First names only.

5/5

Google

Couldn't recommend Bridgfords enough, they provided us with help on every step towards buying our first home. It was mainly Becky that we dealt with but all staff were lovely. Occasionally, replies took a while to come but obviously we understood they had other people to work with! Bridgfords acted as a really useful go between for us and the seller, helping us in several situations and, if they hadn't contacted us so quickly when the initial buyer fell through, we wouldn't have ended up where we are now!

Michael · 26 August 2020

Agent replied · 25 August 2024

Thank you for your kind comments and wonderful 5* review! I will of course make sure that your kind words are passed on to our local team. Best wishes, Scott (Customer Relations)

1/5

Trustpilot

Terrible communication, valuations and organisation.

We sold our flat with Bridgfords Swinton and the experience with them was terrible from start to finish. They over-valued our property by £15,000, meaning that when our buyers applied for their mortgage they refused to give them their full amount, causing us to have to sell the property for £15,000 less as we didn’t have the time to put the property back in the market due to our chain. We had further issues with our buyers’ mortgage application causing a huge delay in the sale, and we actually ending up initially losing our forward purchase due to this. Throughout this whole nightmare Bridgfords were absolutely useless. We told them time and time again to call my partner instead of me, due to our professions, and they constantly ignored this and rang me. We had to deal with our buyers directly as Bridgfords had very little communication with either of us, and would actually ring us to ask for an update on our buyers situation! Causing us more stress and an extra party to deal with and update. Whenever we spoke with Bridgfords they had absolutely no idea what was going on and couldn’t keep track of any part of the sale. They were by far more of a hinderance than a help. They also didn’t conduct any showings of our flat themselves (as they had initially sold to us) and we had to do every showing as whenever we asked them they said they were busy. They charged us £2,200 for the pleasure of all of this.Overall, if we ever come to sell again we will be sure to steer clear of Bridgfords and would highly advise others do the same.

Alice · 29 February 2024

5/5

Google

Bridgfords of Ashton-under-Lyne Has sold my Aunties House within 6 days. which is a fanstatic achiveiment by any standards. Richard Taylor is very exprienced with his local knowledge of the area. He his very polite and very passionate about his job. Also his work colleagues I have no hesitation in reconmending Richard and his team in selling your property' Once again a very satisfied customer. Mr D Turner I

Desmond · 27 August 2016

1/5

Trustpilot

Dont Waste Your Time

I had a very bad experience with one of their estate agent in cheadle hulme. Be aware of Omara, she views you the property and stands still and doesn't even puts up an effort to speak or show the property. A pure lack of training and wonder how bridgfords keep a check? On top, if there's other properties to see, they'd give you excuses and never deliver what they promise, delays on delays. I guess barely they have good agents and mostly its all bad. Its pitty to know what such companies has such employee who works as if they are forced to do so.

Zehran · 17 February 2024

1/5

Trustpilot

Not a great experience

We went to Bridgfords because they got the best reviews on Google. OMG if they are the best, just imagine what the worst would be like. Gave us a very dodgy valuation 30% above what we eventually sold it for.

Honest · 8 September 2025

5/5

Google

Ashleigh did an excellent job for us. She arranged the viewing of the property we bought just a few hours after we first contacted her, was very professional and likeable throughout the purchase process and added much-needed impetus to the legal formalities when the solicitors became frustratingly slow. Adding her voice to mine/the vendor's at a time when all concerned were becoming increasingly eager to exchange contracts and complete the sale made a huge difference. I would highly recommend contacting Ashleigh if you plan to buy or sell in the Ashton area. Thank you!

Paul · 27 August 2019

Agent replied · 25 August 2024

Thank you Paul for such a wonderful review and recommendation of Ashleigh and the team at Bridgfords. It is great to read that you found the service you received professional and the team likeable. Kind regards, Scott

1/5

Trustpilot

Do not trust them, they will rob you blind

Do not under any circumstances go with these! They will steal from you. They never asked prior to us applying whether we would need a guarantor and because it became obvious we did after application they decided not to go with us and stole our holding deposit from us. We a family with a small child and a baby on its way and they refused to give us our money back. They wouldn't budge a little bit. Not even offer a little bit back. Horrible estate agent that will rob you blind. Do not trust them!!!!

Natalie · 26 January 2024

1/5

Trustpilot

Zero engagement for deposit return

My tenancy ended on 9th Jan and I emailed Bridgfords to ask how I go about getting my deposit back.Emailed again on 15th Jan saying there had been no reply received to my request.An agent did respond so say someone from the deposit team would be in touch.Chased again on 22nd Jan advising that nothing had been heard - to date zero response.They were very good when it came to take my money. There can be no excuse for the lack of engagement. A dispute has been raised with MyDeposit.

Katherine · 26 January 2024

5/5

Google

It’s a very good branch. I mainly dealt with Rebecca Walsh, who was very professional throughout and really went the extra mile to keep it a smooth transaction.PositiveResponsiveness, Professionalism

Oliver · 26 August 2020

Agent replied · 25 August 2024

Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)

5/5

Trustpilot

We highly recommend Bridgfords

We highly recommend Bridgfords - Whitby. Maddie, Victoria and the team are amazing. They are very approachable, friendly, have excellent communication and also very knowledgeable on the area and of the market.

Mr · 23 January 2024

5/5

Trustpilot

Great company to deal with very…

Great company to deal with very professional couldn't help me enough would definitely recommend.

Mrs · 15 April 2026

5/5

Trustpilot

Bridgfords Denton team was extremely…

Bridgfords Denton team! 5*Denton branch team was extremely helpful, professional and pleasure to dealing with. They helped me to make my move to a new property within a couple of weeks and supported me throughout, including communication with all the suppliers. Megan was absolutely brilliant, she showed great support and care, professional approach in a timely manner. I would highly recommend.

Oleksandra · 5 February 2020

5/5

Google

From start to finish Becky and the team did a wonderful job in the Ashton branch and they could not do enough for us. Would recommend using Bridgfords to anyone.

Anthony · 27 August 2019

Agent replied · 25 August 2024

Thank you for your glowing 5* review of our Bridgfords team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.

5/5

Google

We were sceptical about the value added by a traditional agent vs an online agent for the sale of our property but decided to go with Bridgfords. A couple of technical issues aside, the team have been great. Would I have got the same amount for the property through an online agent? Who knows, to be honest probably, but that misses the point; having someone well trained to deal with a tricky transaction and to help get it over the line without it falling through probably paid for itself and certainly made life easier. I've only sold up once so have no comparisons to draw against but I can certainly recommend Bridgfords based on the experience that I've had.

Jonny · 27 August 2017

Agent replied · 25 August 2024

Thank you for taking the time to leave this wonderful five star review. The team at Bridgfords in Ashton-Under-Lyne strive to deliver the dedicated and passionate service to its customers and it is great that you were able to take advantage of this during the sale of your property. I will make sure your review is shared with the entire team at the branch, many thanks.

5/5

Trustpilot

A lady named Lisa (Bamber Bridge…

A lady named Lisa (Bamber Bridge Branch) could not have been more helpful going that extra mile to help us look for a rental property for our parents. Thank you Lisa. I hope she gets the recognition she deserves.

Dawn · 20 May 2023

5/5

Trustpilot

Shout out to Ruari

I dealt with Ruari, who by the way gave the most incredible experience. He went above and beyond to help assist me with my needs. 10/10Im writing this review as the kid deserves the acknowledgment!

Leigha · 6 September 2023

1/5

Trustpilot

A one star rating is too good for this…

A one star rating is too good for this business! Completely inept from the agent to their so-called professional mortgage broker. Allowed seller's solicitor to harass and bully me and also bombarded me with messages whilst at work but didn't answer calls when I tried to contact them. I am now out of pocket as seller has withdrawn the property even though it still shows for sale.

Jane · 1 August 2024

5/5

Trustpilot

Thank you Bridgfords didsbury for all…

Thank you Bridgfords didsbury for all your help. I am very exited to move into my new home :)

Chris · 10 February 2026

5/5

Google

Victoria Ashworth, Mortgage Consultant helped source and guide me through my first time buyer mortgage application. She went above and beyond from start to finish. I had every confidence in her services. Victoria also helped chase the last few bits needed to finally exchange and stayed in contact even after completion to make sure everything had worked out ok. I highly recommend her mortgage consultant servicesPositiveResponsiveness, Quality, Professionalism, Value

Becky · 26 August 2021

Agent replied · 25 August 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Having spent 3 months with our previous agency, with only 2 viewings and no interest, we changed to Bridgfords and had a sale with our first viewing, thanks to Ashleigh.

Ian · 27 August 2018

Agent replied · 25 August 2024

Good Morning Ian, thank you for your excellent 5 star review of the service you received from Bridgfords in Ashton-under-Lyne. It is fantastic to read that you achieved a sale at your first viewing. Fantastic news! Kind regards, Emma.

1/5

Trustpilot

Confusing marketing

There's a For Sale sign been up on a house we've passed a few times over the past 2 weeks but can't find it on their website or Rightmove. I rang one of the branches to be told, indignantly, I'd rang the wrong office. I pointed out that there is no local office and as this one is relatively close by, I thought I'd try them. He said he had 'no idea' but he'd look. Terrible telephone manner, told him I'd look myself. Tried another office and was told it's not being marketed yet as the owner has been choosing the photos. Fair enough but I asked why the sign was up and was told because it's for sale. Very confusing. Sort yourselves out Bridgfords. Glad you aren't selling our house!

Mrs · 23 October 2023

1/5

Trustpilot

Bridgford's Halifax

We used Bridgford's in Halifax to sell our property. My main concern with them was that they hardly ever answered the telephone and relied upon an answer machine. Add onto this the fact that on numerous occasions they didn't return our calls. They didn't manage to sell our property and we do wonder if prospective buyers calls weren't returned either.Secondly feedback from them on enquiries, market data and ongoing support and advice was non existent. Overall customer service was poor to say the least.

Andrew · 5 October 2023

1/5

Trustpilot

Well... AVOID LIKE A PLAGUE

Well, where do I start? I don't recommend this agency at all. All the agents are useless. Customer service, professionalism is lacking at Bridgfords. We rented a property back in 2022, that we had to leave because mould and MICE both h&s hazards weren't solved and reported to the council (with someone vulnerable in the property). The flat was very dirty when we move in and now they are trying to charge us for the cleaning. They painted the flat and now they are trying to get this from our deposit. ABSOLUTELY DISGUSTING. we have tried our best to solve these issues, but they have no decency. They always try to blame the landlord but I don't even think the landlord is aware at this point. please look for another agency and make yourself a favour.

MARIA · 3 October 2023

5/5

Google

Bridgfords have been fantastic helping me with the purchase of my house,special thanks to Becky for all her help.

Jacob · 26 August 2021

Agent replied · 25 August 2024

Many thanks for the amazing 5* review. Kind regards Lucy, Customer Relations

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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