Every review we hold for the Ashington office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilotfirst class personal and expert service…
first class personal and expert service all done quicker and better than I had hoped for
Paul · 21 February 2023
Agent replied · 23 October 2024
Dear Paul, thank you for leaving this 5 star review for RMS Jesmond - we really appreciate you taking the time to do so.
★★★★★ 5/5
TrustpilotFantastic estate agent
Blyth branch - The team at Rook Matthews Sayer are amazing. They’ve been extremely supportive and helpful during my house sale and would definitely recommend using them.
Lauren · 20 September 2021
Agent replied · 23 October 2024
Dear Lauren, we're so glad the Blyth team were able to support you through your house sale, as well as find you a buyer at a price you're happy with. Thank you very much for the recommendation!
★★★★★ 5/5
TrustpilotExcellent service from RMS Blyth
Rook Matthew Sayers, Blyth recently sold my house. They were excellent throughout the whole process, very proactive, friendly and professional. I would always recommend the Blyth branch, great service.
Jacqueline · 16 April 2021
Agent replied · 23 October 2024
Dear Jacqueline, thank you for taking the time to leave our Blyth branch a lovely review and 5 gold stars. We really appreciate the future recommendation. Thanks again!
★★★★★ 5/5
TrustpilotSteven Parker
Valuer Steven Parker came to value our house, very friendly, good service and had a good chat with him. Would recommend asking for him when getting your house valued.
Faheem · 8 April 2021
Agent replied · 23 October 2024
Thank you very much for taking the time to leave our Fenham team and specifically Steven such a kind review. Steven is a highly valued member of the Rook Matthews Sayer family and we are glad to read you've received 5 star, professional service from our team. Many thanks again
★★★★★ 5/5
TrustpilotExcellent service and support through a…
Excellent service and support through a difficult process. Thanks especially to Julie in the Ryton office, but thanks to the whole team
Alison · 21 April 2022
Agent replied · 23 October 2024
Dear Allison, thank you for leaving the team 5 shiny stars and the special mention for Julie!
★★★★★ 5/5
TrustpilotExceptional service
Exceptional service from friendly and professional staff who are always helpful
Robert · 5 June 2023
Agent replied · 23 October 2024
Dear Robert, thank you for such kind words and the five stars, we really appreciate it.
★★★★★ 5/5
TrustpilotSold my house with rook Matthew sayer…
Sold my house with rook Matthew sayer in blyth from start to finish very professional service, friendly and I would highly recommend them
Erin · 28 January 2022
Agent replied · 23 October 2024
Hi Erin, we really appreciate the 5 shiny stars and the recommendation! Many thanks
★★★★★ 5/5
TrustpilotA real estate agent who works perfectly…
A real estate agent who works perfectly in ever way.Thank you Rook Mathew's sayer Newcastle-Fenham
Abdullah · 19 December 2022
Agent replied · 23 October 2024
Dear Mr Ucar, thank you so much for your 5* review for RMS Fenham.
★★★★★ 5/5
TrustpilotRook Matthews sayer Ryton
Rook Matthews sayer RytonThank you for your professional service and advise on getting the house at the price we are paying Kind regards David and Patricia Rocks
David · 9 March 2021
Agent replied · 23 October 2024
Wow, thank you David! Lovely to receive 5 shiny stars!
★★★★★ 5/5
TrustpilotGreat service
I've correspondended recently with Cristy at the Jesmond branch. She has been very knowledgeable, courteous, and prompt with any queries
Kevin · 7 April 2022
Agent replied · 23 October 2024
Dear Kevin, thank you for leaving a lovely review for Cristy, great to hear that she was very proactive!
★★★★★ 5/5
TrustpilotPonteland branch
Great service from Barbara and Sian at Ponteland branch.Friendly, approachable and professional.
Mrs · 21 February 2023
Agent replied · 23 October 2024
Thank you Mrs Wallace for taking the time to leave this five star review for RMS Ponteland.
★★★★★ 5/5
TrustpilotFantastic service from Alistair
Fantastic service from Alistair, helped us with the whole process of renewing our mortgage.
Joanne · 6 October 2022
Agent replied · 23 October 2024
Dear Joanne, thank you so much for taking the time to leave this lovely review for Alistair.
★★★★★ 5/5
TrustpilotProfessional
Professional, personable and incredibly well managed sale of my property. Would recommend to everyone.
Andy · 29 September 2022
Agent replied · 23 October 2024
Dear Andy, we believe you sold through our Gosforth branch and would like to thank you for firstly using our service and also leaving this wonderful 5* review. We're delighted you would recommend us.
★★★★★ 5/5
TrustpilotHigly Recommended
Higly Recommended. Selling our Cafe with RMS was a great experience, great customer service from start to finish. THANK YOU.
New · 12 November 2021
Agent replied · 23 October 2024
Good afternoon, thank you very much for taking the time to leave our commercial team 5 shiny stars. We're so glad Michael and his team were able to achieve you a selling price you were happy with. Many thanks again!
★★★★★ 5/5
TrustpilotGreat Mortgage advice
Great advice and service during my recent house purchase. Would definately use again.
Phil · 15 September 2022
Agent replied · 23 October 2024
Dear Phil, thank you so much for taking the time to leave a 5 star review. We believe your review is for Alistair Bowman who is our Mortgage advisor from RMS Ashington and we're thrilled you would use our services again.
★★★★★ 5/5
TrustpilotGreat understanding in a difficult…
Great understanding in a difficult year,Gordon above and beyond,Michael understood what was required and both always kept in touch when needed.Very professional
Michelle · 26 February 2021
Agent replied · 23 October 2024
Dear Michelle, thank you for leaving our commercial team and specifically Michael & Gordon five stars and an excellent review. We're very happy to have been able to provide you with very professional service. Thank you again
★★★★★ 5/5
TrustpilotThank you for all your help Alistair…
Thank you for all your help Alistair Bowman!! Top Jobb
Sebastian · 21 November 2022
Agent replied · 23 October 2024
Dear Sebastian, thank you so much for taking the time to leave this 5* review for our mortgage advisor Alistair.
★★★★★ 5/5
TrustpilotI can recommend RMS to get the job done…
I can recommend RMS to get the job done professionally and efficiently. Thanks to all.
Philip · 12 April 2022
Agent replied · 23 October 2024
Hi Phillip, thank you for your lovely review, 5 stars and recommendation!
★★★★★ 5/5
TrustpilotEfficient and Welcoming
Fast, efficient service and a nice welcome at the new flat.
James · 13 September 2022
Agent replied · 23 October 2024
Dear James, thank you for the 5* review! We'd love to know which branch this was for if you could find the time to email us at marketing@rmsestateagents.co.uk
★★★★★ 5/5
TrustpilotFenham Branch
Excellent service from the knowledgeable and helpful staff at Fenham branch
Judith · 26 August 2022
Agent replied · 23 October 2024
Dear Judith, thank you so much for the fantastic 5* review for RMS Fenham branch.
★★★★★ 5/5
TrustpilotPleased with overall service received…
Pleased with overall service received from RMS the team were very helpful and professional throughout all aspects of the sale
John · 22 March 2021
Agent replied · 23 October 2024
Hi John, thank you ever so much for taking the time to write such a kind. It was a pleasure to read.
★★★★★ 5/5
TrustpilotExcellent Service
Rook Matthews Sayer sold my holiday home in Beanell, very friendly staff and excellent customer service. Could not recommend enough.
Stephen · 18 February 2021
Agent replied · 23 October 2024
Hi Stephen, thank you for taking the time to leave us 5 stars and a review. We very much appreciate it and hope you're staying safe in times like these.
★★★★★ 5/5
TrustpilotVery professional and highly trained…
Very professional and highly trained people.
Saki · 31 January 2023
Agent replied · 23 October 2024
Thanks for the 5*s Saki, we really really appreciate it!
★★★★★ 5/5
TrustpilotFrom the outset of the process RMS kept…
From the outset of the process RMS kept us regularly updated which allowed us to progress the sale
Tom · 2 April 2021
Agent replied · 23 October 2024
Thank you for great feedback, it really means a lot.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.