Miles and Barr Ashford reviews

★★★★★ 5/5

Google

We are first-time buyers in the UK, and when we viewed a property on the open market, we approached Miles & Barr for help. As we were completely new to the house-buying process, we didn’t know what to expect, but Miles & Barr guided us every step of the way. They helped us find a mortgage advisor and a solicitor, and from the very beginning they kept us updated at every stage. A special thank you to Katie, she supported us throughout the entire process and always responded quickly whenever we had questions. Thank you very much to Miles & Barr and especially to Katie for making our first home-buying experience smooth and stress-free.

Saneesh · 6 January 2026

★★★★★ 5/5

Trustpilot

I have been renting with Miles and Barr…

I have been renting with Miles and Barr for nearly 3 years now. After a turbulent time with personal issues I can say that Charlotte Thomas at the ramsgate branch has been impeccable with her service and kindness towards me. I couldn’t recommend her as an agent more. Whenever I need anything she is there and responds promptly with whatever I request I need. Thank you for everything!

Miss · 5 August 2026

★★★★★ 5/5

Trustpilot

Melissa is a Stellar Sales Progressor

We were impressed with Melissa Scarsbrook's assistance from the start of the sales progression service at M&B. She made first contact and provided regular updates without the need to chase her - a rarity these days in our long experience of buying and selling houses. Melissa also acted as an effective channel of communication with the other side which really helped us plan our move. Every estate agency needs a Melissa! 👏

Felicia · 5 July 2026

★★★★★ 5/5

Trustpilot

Highly recommend

We purchased through Miles & Barr Margate and Louise Daley was excellent throughout the transaction keeping us updated. She went above and beyond and liaised with our Sales Agent/Solicitor to ensure everything was running smoothly.

Christine J · 14 April 2026

★★★★★ 5/5

Trustpilot

Brilliant experience from start to finish

I recently purchased a house which was being sold by Miles & Barr. From start to finish they were excellent - professional, warm, friendly, helpful. I would especially credit the wonderful Nadine, without whom I honestly don't think the entire thing would have gone through (at least not in the timeline we wanted!!). She was so kind, empathetic and patient throughout, giving my helpful advice and encouragement, and keeping everyone informed, pushing where needed to get things moving, and generally being wonderful. This isn't the experience I've had with a lot of other estate agents, and I cannot thank Nadine and the team enough. I will not hesitate to use them in the future, and recommend them to anyone looking to sell/rent their home!

Miss · 23 December 2025

★★★★★ 4/5

Trustpilot

Would recommend

Initially when house put on the market, there seemed to be contact and follow up problems (switching over to a new IT system didn’t help). However once IT switch over was finished, then the various offices linked together and worked as one company, it was much improved. The sales people were very pleasant and helpful. Worth an extra mention was the Miles and Barr conveyancer, Louise Daly, who was excellent and kept me updated throughout the sold period and liaised well with my solicitor and my buyer as well as my vender. She was extremely helpful and certainly made a stressful situation and a last minute snag with my buyer, much easier to navigate.

Toni · 27 April 2026

★★★★★ 5/5

Trustpilot

Sophia and also Alice were wonderful

We met both Sophia and also Alice on 25th April to tour Ramsgate and view a range of properties. Really helpful and likeable ladies, with good knowledge of the local area. Really liked that they were both non-salesy (not of the pushing to sell each property), just their honest sharing of the area, the house, and answering all our questions, and promising to get back to us where they couldn't immediately answer. Really enjoyed meeting with them both. Also very punctual, friendly, approachable but professional - nice balance.

Byron · 27 April 2026

★★★★★ 4/5

Trustpilot

Although it took a long time the sale…

Although it took a long time the sale eventually went through. The team were generally good and Rebecca was very helpful.

David · 15 July 2026

★★★★★ 5/5

Trustpilot

Our experience with Miles and Barr was extremely good

Our experience with Miles and Barr was very good. At all points of our house buying experience, the staff were extremely friendly, helpful and professional. However, deserving of special mention is our Sales Progresser Debbie Mead. She was exceptional. If it wasn't for Debbie, and her knowledge, experience and communication skills we are not convinced that we would have reached the completion stage. She pulled all parts of our chain together and was tenacious in getting results when, all others appeared to be struggling to maintain the flow of information. All in all, Miles and Barr provided us with a first rate experience.

Lee · 20 April 2026

★★★★★ 5/5

Trustpilot

House Purchase

Thanks to Becky, Giuseppe and Josh for making the purchase of our house a very seamless experience. Always there to help and provided a great service

Teresa · 3 June 2026

★★★★★ 5/5

Trustpilot

Fantastic service

Fantastic service. Kim is always speedy to reply, and gets stuff done asap. Highly recommend.

Anna · 18 August 2026

★★★★★ 5/5

Trustpilot

Gracie Maye was very efficient &…

Gracie Maye was very efficient & effective in solving a plumbing issue. After a week of going backwards & forwards (a severely blocked kitchen sink) Gracie sorted it within 1hr. She contacted a Drainage Company & they were at my property within the Hour. Problem fixed & Well done to Gracie!👏🏻👏🏻

Mrs · 17 July 2026

★★★★★ 5/5

Trustpilot

Michelle (Ramsgate Office) has been my…

Michelle (Ramsgate Office) has been my Property Manager for several years now. She has always dealt quickly with any late payments from tenants & any of my other enquiries efficiently & is also very knowledgeable about all of the recent legislation changes. I have needed a variety of works undertaken on my properties over the years & she always quickly arranges quotes for me. Sarah

Sarah · 30 July 2026

★★★★★ 5/5

Trustpilot

Louise Daly is the only reason I give 5…

Louise Daly is the only reason I give 5 stars 🌟 she was amazing in keeping me updated every step of the way during the sales process, she liaised with my solicitor and buyers solicitors and my buyer which made the whole process much smoother as I didn't need to keep contacting my solicitor, shes like having your own wee PA shes brilliant

Angela · 17 April 2026

★★★★★ 5/5

Trustpilot

Raised the issue of getting a new EPC…

Raised the issue of getting a new EPC done with the property manager, setting out our rationale and asking for her thoughts on the matter. She replied promptly and gave her recommendation in clear terms. She offered to get an EPC assessor lined up if we didn't have anyone we wished to approach ourselves to do the necessary. We happily accepted her offer.

Shirley · 6 August 2026

★★★★★ 5/5

Trustpilot

Denise Lumpkin has been brilliant…

Denise Lumpkin has been brilliant throughout the whole process. Speeding things up for us and always at the end of the phone if we needed her!

Annie · 14 May 2026

★★★★★ 5/5

Trustpilot

Jade Eccott has made the process of buying a…

Jade has made the process of buying a first house less stressful than I thought with constant contact and updates as and when she had them. Without the contact with Jade we would have have been left in the dark on a few occasions. Highly recommended having her to help you along your way.

Harry · 21 September 2026

★★★★★ 4/5

Trustpilot

Everyone was very helpful & Debbie Mead…

Everyone was very helpful & Debbie Mead kept us in the loop as to what was going on at all times.

Anne · 8 June 2026

★★★★★ 5/5

Trustpilot

Becky was very helpful in assisting…

Becky was very helpful in assisting with our first house purchase.

Danielle · 13 August 2026

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service, Emily kept up up to date every step of the way, making our move go smoothly and taking off the pressure

Tania · 14 May 2026

★★★★★ 5/5

Trustpilot

Great Experience

Great experience with Miles & Barr for our first house purchase. Louise was very helpful, and communication was efficient.

Izzy · 11 June 2026

★★★★★ 5/5

Trustpilot

A great company to purchase through

I purchased my new property through Miles and Barr. Their communication was great from beginning to end, they kept me well informed and explained the process clearly. Their sales progressor Denise was attentive, professional and reassuring. I would most definitely recommend.

Katy · 15 December 2025

★★★★★ 5/5

Trustpilot

Louise was excellent

Louise was excellent! Communicative, polite, responsive. The whole team at Cliftonville office did a great job handling the sale from start to finish. Would highly recommend

Jeremy · 16 April 2026

★★★★★ 4/5

Google

Very good service from Freddie in 2 x properties I viewed everything I needed to know he was able to answer and was very helpful. Freddie was interested and not rushing me to view the property was very professional and helpful agent. Next day Freddie was even getting feedback and my thoughts to feedback to the landlords.

Rupinder · 23 April 2026