5/5
TrustpilotKerrie was really helpful and very…
Kerrie was really helpful and very professional all through the time. Thanks to her, she made the process seamless and easy
Trusted Agent profile · Ashford
Verified
Miles and Barr reviews in Ashford
★★★★★
969 reviews across 2 platforms
1 Kings Parade, High Street, Ashford, TN24 8TA
Part of Miles, see every office.
Miles's office in Ashford, at 1 Kings Parade, is rated 4.5 out of 5 across 969 reviews on two platforms, including 148 Google reviews rated 4.7.
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Reviews
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotVery poor experience
Very poor experience. Difficulty for buyer of my property to get a second viewing booked in. Little involvement in sales process.Would not sell through this agent again. Made a formal complaint but they want their fees.
Agent replied · 26 July 2024
Thank you for taking the time to leave us a review. We take customer experience very seriously and I can see that after your formal complaint was submitted, we completed a full investigation on each point raised. Although you were disappointed with the outcome, we have factually indicated why your complaint has been closed. It's disappointing to hear that are not fully satisfied with our services, but if there is anything else I can help you with or you would like to discuss further, please feel free to contact me on e-mail: cx@milesandbarr.co.uk - Mark, Customer experience manager
5/5
TrustpilotSophie Collins was really helpful and…
Sophie Collins was really helpful and prompt during the rental of the property. Thank you
5/5
GoogleI am so pleased I chose Miles & Barr as our estate agents to sell our house. Their expertise and professionalism was outstanding. Would recommend to anybody to use. …
5/5
TrustpilotSophie was very helpful and worked…
Sophie was very helpful and worked quickly to find somewhere that suited our needs
5/5
TrustpilotVery happy with the team
Very happy with the team, in particularly Suzanne who did a great job keeping the chain moving
5/5
TrustpilotHelpful so far
The estate agent Kerry Brunger has been very helpful and professional so far in helping me secure a let in Kent.
5/5
TrustpilotBest Ever
This is the most succint and efficient estate agents ive ever dealt with, they were kind and considerate and so quick. I would highly recommend. from the viewing was amazing and they gave me time to look around and were very caring to the admin and final documents and referencing was user friendly. The staff are really lovely. thank you so much Miles and Barr.
5/5
TrustpilotExcellent service from miles and barr
Excellent service from miles and barr. Kept up to date with progress from start to finish emily stickler was always keeping me informed with updates and advice never had any issues or problems it was so easy to sell with them. Well done.
5/5
TrustpilotJake was very friendly
Jake was very friendly, gave me all the information I needed and was overall stellar.
5/5
TrustpilotShelley webster is a star
I have been dealing with Shelley Webster who has supported both my sale and purchase. The service has been amazing and Shelley has made the process seamless. I can not thank her enough for her help and would strongly recommend Miles and Barr.
5/5
TrustpilotMax was great
Max was great. Showed me around with no rush. Overall nice smooth viewing.
5/5
TrustpilotLouise kept us up to date with the…
Louise kept us up to date with the purchase of our house and was very professional.
5/5
GoogleAs a first-time buyer we had no idea about the whole process of buying a house. Miles and Barr have an superbly amazing and hard working team who were really helpful on every steps from start to finish. Sam our mortgage adviser was really …
5/5
TrustpilotSophie Collins was very professional
Sophie Collins was very professional, and made my experience a very good one.
5/5
TrustpilotMiles and Barr were extremely…
Miles and Barr were extremely informative and kept a professional connection at all times. Always helpful.
5/5
GoogleThe staff were friendly and made our experience as stress free as possible. Overall extremely helpful and the process was straight forward. I would recommend this agency to anyone looking to purchase a property.
5/5
GoogleComplete professional service from start to finish. I can't recommend them enough. The best thing about them was their communication - it made the process so easy and stress free (as moving house can be). After we sold our property we had a …
5/5
GoogleI had my property listed by Miles & Barr when the market was getting low. They found me a buyer in 3 months with a good offer. During the process, there was a lady who kept communication going between buyers, buyer's solicitors, my …
5/5
TrustpilotSophie was super helpful
Sophie was super helpful, and the process has been very quick and well-informed. Thank you!
5/5
Google1st Class service, clear advice and very good communication.
5/5
TrustpilotThankful
It was so quick and easy to find the perfect home for us we was told it would take up to 1 week to get accepted but it took 2 day me and my partner are over the moon with everything and we are so thankful to Shannon Faulkner for helping us she was so helpful.
5/5
TrustpilotThank you Shannon for your help
Thank you Shannon for your help. 5* service!
5/5
GoogleTom Robinson attended a viewing of my property in order to provide a valuation. He was friendly, upbeat and a pleasure to work with. He conducted a walkthrough and then we sat down to talk through his research. He was extremely well …
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