5/5
Clear, efficient and attentive service. Thanks very much for making things as straightforward as possible. Much appreciated and happy to recommend.

Trusted Agent profile
โ โ โ โ โ
132 reviews across 1 platform
54 Church Rd, Ashford TW15 2TS
Part of Gregory Brown, see every office.
Gregory Brown's Ashford office at 54 Church Rd is rated 4.4 out of 5 across 132 reviews on 1 platform, including 132 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
Clear, efficient and attentive service. Thanks very much for making things as straightforward as possible. Much appreciated and happy to recommend.
5/5
I can Highly Recommend Gregory Brown Estate agent . On selling our property with super efficiency, valuable advice , great Support and guidance throughout the sale. โฆ
5/5
I cannot recommend Gregory Brown highly enough. From my first meeting with Harry and the property valuation he was efficient, polite and always willing to assist throughout the process. โฆ
5/5
I am really grateful for all the help and support from Gregory Brown (and specifically Harry) in what has been a very challenging sale (as I had to complete the sale in 2022) of our house in Stanwell. We managed to do it just 2 days before everything closed for Christmas, and it was largely due to Harry being "on the ball" chasing and making sure all things went smooth. Also, it was a very stressful and emotional journey, and I felt Harry provide me and my wife with a kind of emotional support we needed. It was our second attempt at selling and in the first one when we had issues, the other agent offered very little support saying they were merely a "marketing agent". Well Harry for sure is an Estate Agent, someone who not only markets the property, but is there for you throughout the process with professional advice and comforting words. Agents are often seen as "necessary evil" and the commission paid as a bit of wasted money. In our case it was worth every penny....
5/5
I have used Gregory Brown for a very long time, I purchased my mothers house some 20 years ago through Gregory Brown estate agents which I found to be a very easy process. Latter when it was time to sell my own property I used Gregory Brown again. They sold my property within 2 days of it going on to the market just before Covid struck, then sucessfully guided me through what was a very challenging time . Also they manage my late mothers house which I rent out ,this includes rent collection, all maintenance issues ect ect. Perhaps I am in a unique position that I have experienced all aspects of the services they provide. I have received nothing but a first class service from Mr B and his team ,this is why I would highly recommend them to anyone looking for an estate agent or indeed to rent your property through or from. Mr D.Higgins
5/5
I couldnโt have asked for more in my dealings with Jeremy at Gregory Brown, from my first enquiry through to completion his experience shone through. The going wasnโt always easy but he provided solutions to the challenges we encountered and I have no hesitation in recommending him.
5/5
We Just purchased our 1st home in the UK with the assistance of this amazing professional. Clayton was always responsive and patient even at weekends and late evenings. He saved my valuable time. I was happy with the results. Highly recommended ๐ โฆ
5/5
We Just purchased our 1st home in the UK with the assistance of this amazing professional. Clayton was always responsive and patient even at weekends and late evenings. He saved my valuable time. I was happy with the results. Highly recommended ??
5/5
After desperately searching for our home during the stamp duty holiday we were very nearly running out of time after missing out on many properties to cash buyers and higher bids. We had almost given up before seeing our house come on the market with Gregory Brown in Ashford. Elliot showed us around initially, we really liked it but were convinced we would lose out again, the Gregory Brown team really helped fight our corner to win this property and ensure we completed within the stamp duty holiday. I cannot express enough gratitude to the team, it was so refreshing to have Jeremy working so closely with us too as Directors don't often get so involved. Thank you again Gregory Brown team, it has been a pleasure dealing with you all.
1/5
Horrible and rude people, seen a property advert in Ashford Surrey, posted late Friday 28.05.21 so phoned them first thing on Saturday morning, property was available and we were told to wait until they arrange a viewing, we waited till lunch same day and phoned them back again to see if they got a spot for us, them we were told that all viewings will be arranged on Wednesday or Thursday. Somehow I already had a bad feeling about them, so decided to phone them today just to make sure we are still on the list for viewing, and for our surprise, we were told that property is no longer available and someone had a viewing on Saturday and left a deposit already... like seriously!!!!! Obviously we complained about it, but it seems like it's there usual behaviour and we were also told not to phone them again, if we not happy about there service!!!NegativeQuality, Professionalism
1/5
Pathetic after sales service. We bought a house recently through this agency and initially everything was going fine, until viewings and paying the deposit. Subsequently the process of signing up took little longer than expected as we had to get our signed contracts from India, and due to the pandemic, logistic services were disrupted. Meanwhile we started receiveing emails from them, doubting our intentions of buying the house, and our credibility, and this made us very furious. Never expected such an approach towards a customer/prospect. Specially after having paid the deposit towards the house. Even once the sale was complete there was no proper guidance as to how to go about the electricity and gas or water connections and registrations for the same. They didnโt even tell us which company to contact for these matters. I even called them once with this regards hoping for some assistance, but all we received from the other end, was a guy on the phone asking us in a harsh tone, โDo you expect me to do the registrations for you as well?โ. Such a rude behaviour towards a customer, never expected this from GB. Heights of unprofessionalism. We never asked him to do the registration, was just asking for assistance being a first time buyer. Totally disappointed and Would never recommend them to anyone.NegativeResponsiveness, Quality, Professionalism, Value
5/5
Harry and Jeremy has been very helpful. Excellent service. Definitely recommend them.
5/5
Gregory Brown, Harry in particular, dealt with our Probate sale with great compassion, friendliness and efficiency. We were kept well informed of progress and I wouldnโt hesitate in using their services again or recommending them to anyone requiring estate agency services.
5/5
Gregory brown estate agents have been brilliant in helping me rent my house. Their personal service is greatly appreciated. A special thanks to Elliot who has always taken the extra step to help me.
5/5
G.Brown has been entrusted to full management in renting out my property since May 2016. They ( Jeremy & Amanda ) act as landlord on behalf of us with due care as I am currently non uk residence landlord. Their full management serves absolutely everything necessary to run your property, I strongly feel that my property wouldn't have been managed in order without their professional help and expertise. if you need someone that manage your property in renting, they are highly recommended.
5/5
My first time using an estate agency and I cannot express how easy and smooth the process was at Gregory Brown. Jeremy and Elliot especially have made the process such an easy transition and move! I would without a doubt recommend for both ends (buyer/seller) as they will handle your home with care and professionalism!
5/5
Our overall purchase experience with Gregory Brown was excellent. They were professional, efficient and very accommodating. We were guided throughout the process and would certainly recommend their services.
5/5
Gregory Brown were our managing agents for the flats we rented out. We were delighted with the full management service they provided. We found them responsive, professional and very approachable. Highly recommend them to other Landlords.
5/5
I have rented my property through Gregory Brown for a number of years now and have always been really happy with their service. They take the little issues that crop up and deal with them for you, whilst you can get on with work, kids, etc. I would recommend them if you are thinking of renting your property or looking for a place yourself, they are friendly and approachable.
5/5
Elliot from Gregory brown was amazing really looked after us. With really good communication and fast response through emails. We are settled in our new house and so happy thank you. Lisa.
4/5
Highly recommend Gregory Brown! From start to finish my process of finding a rental has been quick and easy. Elliot Leeds has especially been super helpful and very respondent.
5/5
Made the renting process as easy as possible, walked us through what we needed to do and answered all questions promptly without making me feel bad for asking.
4/5
Great service by Harry and Elliott in Lettings, despite some ups and downs getting all loose ends tied up they were fantastic and helping us find the right property in the right location. They only lose a star for being a little slow getting back to us when we leave questions with them but if I could have given 4.9 stars I would have.
5/5
After speaking with several local agents i decided to choose Gregory Brown to sell my home and it was a decision I did not regret. They found me a buyer within a matter of weeks and for the full asking price. I was kept well informed throughout the process and would highly recommend them to anyone looking to sell their home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Gregory Brown's Ashford office has 132 reviews across 1 platform: 132 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Gregory Brown is rated 4.4 out of 5 across all 132 reviews, and 4.4 out of 5 on Google from 132 reviews, checked 9 October 2026.
Gregory Brown, 54 Church Rd, Ashford TW15 2TS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.