Trusted Agent profile · Ashford

Dandara Ashford reviews

4.7

★★★★★ Excellent

1,471 reviews across 1 platform

Land Off Warehorne Road, Hamstreet, Ashford, TN26 2JR

Dandara's office in Ashford, at Land Off Warehorne Road, is rated 4.7 out of 5 across 1,471 reviews on 1 platform.

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1,471

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Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Dandara were amazing

Dandara were amazing, bought a flat in Fontwell meadows and the staff were lovely and really helpful. Actual development is good and built very well. Couldn’t be happier

Blake · 3 August 2023

Agent replied · 12 June 2024

Congratulations on your new Dandara home! We're so pleased to hear the team have been so helpful, thank you for taking the time to leave such a great review.

1/5

Trustpilot

80’s alike building sites with no HSE

I’m merely reviewing this as a former worker, never in my life I’ve seen such atrocious management, company’s not even enrolled in the CSCS card scheme therefore there’s no imposed building standards nor health and safety standards, Who ever considered buying from this company should definitely have a second thought, unless you’re planning to throw your money away. There no qualifications required to get a job here, managers themselves don’t have any qualifications at all therefore you can only imagine what turns out.

Tony · 5 February 2021

5/5

Trustpilot

Excellent customer service and…

Excellent customer service and knowledge of houses. Very helpful. All questions were answered.

Emma · 23 June 2024

Agent replied · 24 August 2024

We're so pleased to hear that. Thank you so much for leaving such a wonderful review.

5/5

Trustpilot

Sweetings at East Malling

Popped into the Sweetings and met with Andrew. He was a great help and although they didn’t have any 2 beds available he was very friendly and gave great advice!

Sarah · 1 June 2023

Agent replied · 12 June 2024

Thank you for leaving such a great review, we're delighted you had such a great experience, we hope to welcome you back to reserve your new Dandara home one day!

5/5

Trustpilot

Staff are always very helpful

Staff are always very helpful, polite and efficient.

Margaret · 12 September 2024

Agent replied · 12 June 2024

Great to hear the team have looked after you so well, thank you for taking the time to leave a review!

5/5

Trustpilot

It was great to visit

It was great to visit. Very well explained the things.

VPH · 10 August 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave a great review, we're pleased you had a great experience.

5/5

Trustpilot

Renting with Dandara!

Brendan McGill has been amazing - the whole process has been seamless and very efficient. We would definitely use Dandara for rentals in the future.

Millie · 11 October 2023

Agent replied · 12 June 2024

We're so pleased to hear Brendan has been so helpful, thank you for taking the time to leave such a great review.

5/5

Trustpilot

As a first time buyer I am new to…

As a first time buyer I am new to buying a house, having visited the new development in Drayton, both Val & Tracy could have not been more helpful & knowledgeable - I now can’t wait to move into my new home. Thank you.

Henry · 29 October 2021

Agent replied · 12 June 2024

Thank you for taking the time to leave such a great review, we’re sure you'll be delighted with your new home when you move in. The team will be thrilled with your feedback.

5/5

Trustpilot

Everything that we wished for

Our Dandara home is everything that we wished for. The vernacular design is in total harmony with its picturesque location, but with all of the modern conveniences.Delighted with the build quality.The standard of service we have received pre and post sale has been excellent.

Richard · 29 October 2021

Agent replied · 12 June 2024

Thank you for taking the time to leave such a great review, we’re delighted you’re happy with your new home as well as the service you received. The team will be thrilled with your feedback.

5/5

Trustpilot

Perfect place

Renting an apartment can be stressful you don't know what you get . With Dandarra the staff were amazing , I have now my dream appartment .The complex to the appartment is top class workmanship you cannot falter anything . Highly recommend them .

Sam · 26 October 2021

Agent replied · 12 June 2024

We're delighted to hear you're pleased with your apartment, thank you so much for your review

5/5

Trustpilot

A high percentage of the time the…

A high percentage of the time the people I have engaged with at Dandara have been most helpful and considerate for my situation and have looked at resolving any issues promptly. A well run team that are courteous, acknowledging and polite.

Derek · 6 April 2022

Agent replied · 12 June 2024

Thank you so much for your kind review! We're glad to hear you've had such a positive experience.

5/5

Trustpilot

Rented an Apartment at Westmount for 2…

Rented an Apartment at Westmount for 2 years.The Dandara Team (Brendan McGill, Terri Booth & Samantha Patocka) were fantastic - very friendly, professional and extremely helpful from the outset. Would recommend Dandara to all.

Jonathan · 18 January 2023

Agent replied · 12 June 2024

That's great to hear, thank you for leaving such a great review.

1/5

Trustpilot

Genuinely awful

Genuinely awful. If you are considering buying a property from Dandara I would urge you to reconsider. Our estate has been riddled with issues from missing insulation to failed fittings to sewage pipe leaks and the company's management of issues is atrocious. Their policy appears to be to drag things out as long as possible and hope that you will give up. Our dream home has turned out to be an utter nightmare, and we regret it terribly. Management make you feel like you will be heard then just stop responding, leaving you out of pocket.

Saints · 26 November 2020

5/5

Trustpilot

Pleasure to work with the rental team

Very easy communication with Dandara rental team. Appointments are always honoured and on time.Answers to our questions are clear and definite.A pleasure to work with.

Sandrine · 26 September 2023

Agent replied · 12 June 2024

Thank you so much for leaving such a wonderful review. The team will be delighted with your comments.

4/5

Trustpilot

Staff members have been of great…

Staff members have been of great assistance and friendly. Always available to respond to queries. Thank you!

Darren · 21 March 2024

Agent replied · 12 June 2024

We're delighted with your review, thank you for taking the time to write it.

5/5

Trustpilot

Visited Saxon Park at weekend lovely…

Visited Saxon Park at weekend lovely development & the team were so helpful.

Bette · 4 June 2024

Agent replied · 12 June 2024

Thank you for your great review!

5/5

Trustpilot

Review of Dandara Services

My experience was made great by efficiency and clarity provided by Brendan! Great service and support.

Tatjana · 8 April 2024

Agent replied · 12 June 2024

Thank you for your great review!

1/5

Trustpilot

Terrible management staff.

Unfortunately I would not recommend renting with Dandara. The apartments themselves are nice, and the staff on reception are lovely and always try to help! Sadly it's with the management team where it falls short. There have been multiple issues already, including arranging our viewing where we were stood up for over an hour, issues with gym access the most recent one being around parking. I have been living here for three months now and during this time it has now come to my attention that there have been people parking in the "secure" parking, without permits, for free. Whilst other tenants were sent parking contracts and made to pay for the same service. I've been fobbed off with several excuses around this from the management team - none of which are acceptable to me. I've had contracts thrown in my face to try intimidate me, with no sign of trying to resolve the issue. I've have had many letting agents in the past and never been spoken to or treated the way I have here. If you're working from home I wouldn't rent here either. Just construction all day from nearby buildings and internally in the flats. Just hear drilling all day. I would not recommend and will be leaving as soon as my tenancy is up!

Jo · 23 October 2020

5/5

Trustpilot

Carmela McFarlane excellent service

Carmela McFarlane is an outstanding sales consultant currently based at Foxhall Gait, Kirkliston.Her warm professional manner has supported us throughout our home buying experience with Dandara.Further she provides consistent timely reassuring communication.Nothing is too much trouble for her.!!!

Sue · 17 July 2022

Agent replied · 12 June 2024

Thank you for leaving such a wonderful review about Carmela, we're so pleased she made your experience a special one. Wishing you all the best with your new Dandara home.

5/5

Trustpilot

Excellent support and service for the…

Excellent support and service for the Dandara team The standers of cleanliness of the apartments are second to noneVery friendly team always helps me when I need it I will highly recommend

Anna · 28 February 2023

Agent replied · 12 June 2024

We're so pleased to hear you're delighted with the service you've received, thank you for leaving a review

5/5

Trustpilot

The Grave Haddemham

The representatives at the Grove (Imogen and Bradley) went beyond what could reasonably be expected to ensure we can purchase our family home. I have found them friendly, engaging and professional in all my dealings with them.

Paul · 27 August 2022

Agent replied · 12 June 2024

Thank you for leaving such a wonderful review about the team, we're so pleased they've made your experience a special one.

5/5

Trustpilot

Helpful

I got a lot of helpful information from the girl

Mr · 24 July 2024

Agent replied · 24 August 2024

Thank you for your great review.

5/5

Trustpilot

Really pleasant experience…no hard…

Really pleasant experience…no hard selling,.. a genuine and helpful representative from Dandara

Amelia · 19 June 2024

Agent replied · 24 August 2024

That's great to hear, thank you for your review.

5/5

Trustpilot

Visited Paddock View in Yapton today…

Visited Paddock View in Yapton today and was shown around. Val and Jo were most helpful and knowledgeable. It was a very helpful experience. Dandara homes are lovely and the development is very open and spacious.

John · 6 October 2022

Agent replied · 12 June 2024

Val and Jo will be so pleased with your feedback, thank you for taking the time to leave a review.

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