5/5
TrustpilotSaxon Park
Visited saxon park Saturday.Very good site with wonderful staff. Very helpful team
Agent replied · 25 October 2024
Thank you for your great review, we're delighted you had such a great experience with the sales team.
Trusted Agent profile · Ashford
Dandara Ashford reviews
★★★★★
1,472 reviews across 1 platform
Land Off Warehorne Road, Hamstreet, Ashford, TN26 2JR
Dandara's office in Ashford, at Land Off Warehorne Road, is rated 4.7 out of 5 across 1,472 reviews on 1 platform.
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Tell us what you need and we'll put you in touch. Dandara hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.
Reviews
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotShockingly awful workmanship
My elderly disabled parents bought a Dandara home 4 years ago in Cheshunt in hope of hassle free easy living at their time in life. They couldn’t be more wrong. They have had non stop problems from a faulty boiler, several leaks, faulty flushing systems on all 3 toilets, dripping taps, major leak due to more faulty plumbing causing a slow leak over time rotting away pipes and coming through their living room ceiling. Flooding in their garden then having to install french drains to overcome this major problem too just to name a few. When contacting Dandara they made excuses and were not interested in helping them at all even though my parents have paid for all these issues themselves to get them resolved before further damage was caused. I would not recommend or use them EVER as clearly once they have your money they are not interested at all! Having spoken to several residents through the residents group chat it is clear these problems are throughout several of the properties here.
5/5
TrustpilotDandara Lettings continue to excel
Dandara Lettings have been managing a property for me for many years and the professionalism of the team has been examplary. Add to that the excellent customer service from great people and you have a business that I would recommend to anyone.
Agent replied · 12 June 2024
Thank you for taking the time to leave a review, we're delighted to hear you had such a good experience.
5/5
TrustpilotThe perfect property journey-Dandara Winchmore Hill
Wonderful Team at Dandara- Sarah, Chad, Bobby have been absolutely brillant with assisting us on our first property at New River View, Winchmore Hill. From the very day one, Sarah (our Sales Consultant) has ensured that all necessary information was provided to us so that we could proceed with making an informed decision on our property and follow the right process. The Team has been absolutely amazing, professional and especially very prompt at always providing us with updates as to where we reached RE each step of the process. I will definitely recommend Dandara to everyone and cannot help but thank this wonderful Team for their constant support, assistance, help and showing us how great this property journey has been and will continue to be. We have exchanged contracts in less than 2 months from having come to see the showroom & buying off-plan. Less than 2 months from that time- here we are: mortgage approved & contracts exchanged! We are super exciting to moving into our new home in Winchmore Hill due November 2021.
1/5
TrustpilotThe cardinals - Cheshunt
I purchased this 3 bed semi-detached property from the original owners 3 months ago. I have never seen poor workmanship, finishing and so many corners cut to save money. There are to many examples to list here, but one example is the boiler. I had an ideal engineer out to service it and he found parts that were not fitted properly and fitting lying loose in the bottom of the unit. They also didn't fit a filter to prevent gunk build-up in the radiators. Everywhere you look there is something that hasn't been done properly or with care. Do not purchase a home from this developer (not builders), they have no interest in customer satisfaction or quality.
1/5
TrustpilotDandara builds unsafe buildings but doesn't take responsibility.
Dandara, Moor End Lodge, Hemel Hempstead.I own a flat in Moor End Lodge. It has recently failed it's EWS1 inspection. The cladding is flammable, fire stopping is missing, fire breaks have not been installed within the facade and the balcony decking is both inflammable and not fire treated.Dandara are not taking responsibility and I for one am facing a circa £40,000 contribution to remedial works. Not to mention the fear and effect on my mental health living in an unsafe building.Be warned: do not buy a flat from this company unless a survey by a reputable firm gives it a clean bill of health.
5/5
TrustpilotWhat a great team!
What a great team! Clair, Samantha, Terri and Brendan have always been so helpful when dealing with each of them for different aspects during my rental with Dandara. Keep up the great work and 5* service as always!
Agent replied · 12 June 2024
Great to hear you're so happy with the team! Thank you for taking the time to leave a review.
5/5
TrustpilotDandara Ashgrove dream home
We recently bought our first family home at Ashgrove with dandara and have had an amazing experience start to finish. We dealt exclusively with Emma waddle who has been amazing at every step, taking time to explain everything and keep us informed. We really feel like Emma took the time to get to know us and make the experience personal even though she deals with people buying houses everyday. We are expecting our first baby and she has made sure everything has gone smoothly for us, she has been so lovely and helpful we couldn’t have asked for someone nicer. The site manager has also been great as have loads of the team on site. The finish on the property is lovely and after buying with Baratt homes a few years back the customer service and experience we’ve had with dandara has been in a different league. So so happy to have our dream home!
5/5
TrustpilotHappy customer
We recently purchased a house at the Sycamores development, we’re really pleased with the property. Becky and the rest of the sales team we worked with were really helpful, always quick and efficient coming back to us if we had any queries. Would definitely recommend.
Agent replied · 12 June 2024
Lovely to read such a great review about your new home and Becky, thank you for taking the time.
5/5
TrustpilotDandara
The people I deal with are always helpful and respond to questions in an informative and timely manner.
Agent replied · 12 June 2024
Thank you for taking the time to leave a review.
4/5
TrustpilotVery helpful site staff
The site sales executive was very helpful and knowledgeable
Agent replied · 25 October 2024
Thank you
5/5
TrustpilotPaddock View
Paddock View, YaptonJust moved into our lovely new home on Paddock View. Jo and Dale in the marketing office could not have been more helpful and were instrumental in ensuring a very smooth move. Highly recommended! Thank you from the Jones'@ no7
Agent replied · 12 June 2024
Congratulations on your new Dandara home, we're delighted you're so happy with your home and the team. Thank you for taking the time to leave such a great review.
2/5
TrustpilotNo care for clients.
About two months ago I was looking to try and buy a new built in Haddenham with Dandara but have become so disillusioned with the different stories you are told, the inability to be honest and then the straight out and out lies that I have had enough of them. It started with "you can not view the house you want until you have sold your own" so why would I buy a home sight unseen and their response ignore it. I was after a 3 bed link but they only wanted to sell me what they had which was 3 bed semi - they did not seem to understand that I buy what I want and not what they want to sell me so we parted company. About a week ago I get an e-mail telling me that there was more property I was interested in on sale, after a quick check the prices had gone up £50k for the next phase, they were not built and there were no show homes and they would not be completed till early 2022. Now they were offering a more expensive house, now with stamp duty,can not see what they are selling and you are buying and having to wait nearly a year - really do not understand their potential market do they and also I still had to sell mine to get a viewing when they were built!!!Yesterday I get a phone call from Johnathan to say that they had a 3 bed link back on the market and a 3 bed semi and that views could be sorted. I checked with the wife yesterday evening and phoned The Grove Haddenham at 1000 this morning, now I get Janet who says that the 3 bed link is alkready sold and the 3 bed semi has not been built and there are no viewings - I was shocked to find that such a wonderful company ( as so many say their are (sick)) would even consider lying to their client base.I wil say that the layout of the estate was brilliant and the types of property for sale made it look so much better than other estates look but at the same time if you are prepared to be a mushroom ( kept in the dark and fed bull**it) then these might be the people for you.
5/5
TrustpilotExcellent Service
The Dandara team in Knightswood (Tunbridge Wells) provided excellent service in my search for buying the new home in the UK. Lots of support and valuable information / time given to me with the decision. Special commendation to Pauline and Emma in the Dandara team.
Agent replied · 12 June 2024
Thank you so much for your kind review, the team will be delighted with your feedback
5/5
TrustpilotQuality
Quality, and the staff are very good 👍
Agent replied · 25 October 2024
We're so pleased to hear that. Thank you for your kind review.
5/5
TrustpilotPaddock View in Yapton
Paddock View in Yapton - we were very impressed with both Dale and Jo they made us feel very welcome, we had visited another developer in the area who wouldn't even give us the time of day. They really helped us find what we wanted.
Agent replied · 12 June 2024
Hi Kelly, that's great to hear, thank you! They are certainly a great team, who always aim to put the customer first. Thank you so much for leaving a review
5/5
TrustpilotA very pleasant
A very pleasant, friendly and informative viewing. Wonderful staff
Agent replied · 25 October 2024
Thank you for your kind review
5/5
TrustpilotEven though it was an extremely busy day
Even though it was an extremely busy day, ie the day after Storm Ciaran, my problem was addressed and sorted that same day. Very impressed.
Agent replied · 16 June 2024
We're so pleased to hear that, thank you for taking the time to leave such a great review.
5/5
TrustpilotDandara have been amazing at every step…
Dandara have been amazing at every step of of journey. We first rented with them 5 years ago when first relocating the the island. We have now repeated and The entire team have been exceptional
Agent replied · 12 June 2024
Thank you for taking the time to leave a wonderful review. That's great to hear, we're delighted you're so happy with our service and the team.
5/5
TrustpilotGreat service
Great service, reliable information all delivered promptly. Quick and easy to arrange contractors, billing straightforward, overall very professional.
Agent replied · 12 June 2024
That's great to hear and thank you for the fantastic review.
5/5
TrustpilotWe dropped in without an appointment…
We dropped in without an appointment and despite this, we were made to feel welcome and received well by Tracey.She answered all our queries and showed us around.
Agent replied · 12 June 2024
We're so pleased to hear Tracey has been so helpful, thank you for taking the time to leave such a great review.
5/5
TrustpilotPrompt Service
I experienced a malfunction in dishwasher recently which I reported to Dandara. I received prompt response and an engineer promptly attended and resolved the issue. I have always received prompt response from Dandara team whenever I contacted them.
Agent replied · 12 June 2024
Thank you for taking the time to leave a positive review.
5/5
TrustpilotFabulous new home on the Isle of Man
Recently moved into our new Dandara home at Reayrt Mie on the Isle of Man. Absolutely love it, quality and finishings have exceeded our expectations. Want to say that the sales team were great, very helpful and nothing was too much trouble.
Agent replied · 12 June 2024
Thank you so much for your great review, we're so pleased you're delighted with your new home and the team.
5/5
TrustpilotTo sign a new lease was a very quick…
To sign a new lease was a very quick and easy process. Was given a time to arrive and everything was ready so no waiting around.
Agent replied · 12 June 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
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Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Dandara hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.
