Trusted Agent profile · Ashford
★★★★★
1,471 reviews across 1 platform
Land Off Warehorne Road, Hamstreet, Ashford, TN26 2JR
Dandara's office in Ashford, at Land Off Warehorne Road, is rated 4.7 out of 5 across 1,471 reviews on 1 platform.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
TrustpilotNightingale Place, Battle
We are hoping shortly to reserve a house on the Nightingale Place site in Battle. Our contact with Joe and more recently with Andrew also, has been brilliant. Nothing has been too much trouble for them and they have answered all our many questions thus far. Long may that continue!!
Thank you for taking the time to leave a great review! That's great to hear, we're delighted you're so happy with our service and the team.
5/5
TrustpilotMy wife and I purchased a Dandara…
My wife and I purchased a Dandara apartment as our first home and we could not have been happier with our decision.The customer service we received was excellent throughout the process even once we had moved in. Buying our first home new was an easy process and would highly recommend Dandara Jersey to anyone.
We're delighted to hear that! We hope you continue to be happy in your new home for many years.
5/5
TrustpilotVisited saxon park today
Visited saxon park today. Sales team were spot on very informative on homes and options available.Would recommend.
We're so pleased to hear that and hope to welcome you back soon.
1/5
TrustpilotDandara didn’t bother to get back to me…
Dandara didn’t bother to get back to me when I urgently enquired about a property. And 10 days later, they have not even bothered to answer my complaint. Terrible company.
We normally receive exemplary feedback on our Jersey rental team and we are sorry they were unable to help you but understand they have responded to your complaint and apologised for the communication oversight.
4/5
TrustpilotWe had a very pleasant meeting with…
We had a very pleasant meeting with Alana at The Grange, she was very knowledgeable and helpful. Unfortunately the plots that were remaining wouldn’t suit our needs.
Thank you for leaving such a great review, we're delighted you've had such a great experience with Alanna.
5/5
TrustpilotVery friendly and informative from both…
Very friendly and informative from both the ladies and thanks very much for all the information Ian & Mandy
Thank you for leaving such a great review, we're delighted you had such a great experience, we hope to welcome you back to reserve your new Dandara home.
4/5
TrustpilotWonderful Team
I’ve been leaving in 2 properties managed by the Dandara Team. They’re friendly, professional and helpful. The small issue in my opinion would be that Dandara have more control on the property management company in charge of the maintenance and repairs which can be frustrated at some point.
Thank you for taking the time to leave a review, we're pleased you've had a positive experience and we will take onboard your feedback.
4/5
TrustpilotWe seen Helen in the show room and…
We seen Helen in the show room and found her very friendly, helpful and knowledgeable. 🤩🤩🤩
Thank you for taking the time to leave a review.
5/5
TrustpilotI am really pleased with my new Dandara…
I am really pleased with my new Dandara home, the views from the gardens are lovely.The whole process from initial viewing to completion has been easy and the service received from Chris and his Isle of Man team cannot be faulted.I will definately consider purchasing a property through Dandara again in the future.
That's wonderful to hear, thank you! The team will be delighted with your comments, thank you for taking the time to leave a review.
5/5
TrustpilotGreat service
The girls at Dandara couldn’t have been more helpful and make my move a lot easier
Thank you for taking the time to a great review.
5/5
TrustpilotRELOCATING JERSEY
I am looking into relocating to Jersey, the rentals team could have not been more helpful with information and very helpful navigating this tricky process for me.
Thank you so much for your great review, we're delighted you're pleased with the team.
1/5
TrustpilotI have been trying to get hold of the…
I have been trying to get hold of the company for months just to ask a simple question about my property and have had no response. It’s extremely frustrating and if I had a choice I would not have gone with these developers. Avoid at all cost if customer service is important for you.
We are so sorry you've been struggling to get hold of us, it's certainly not up to the standards we aim to uphold. Do let us know if there is anything further we can do.
5/5
TrustpilotI have been using Danara for the past 8…
I have been using Danara for the past 8 years and have always had an excellent service and response with leases. Would not really use anyone else.
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
TrustpilotHappy with the serviced
Service is always efficient and courteous and all issues dealt with speedily. I am always kept well informed with good communication of problems and services to resolve them, and services are well costed and prompt. I am very happy with the service and would not hesitate to recommend.
Thank you for taking the time to leave a great review! That's great to hear, we're delighted you're so happy with our service.
5/5
TrustpilotGreat work
The team guides you through the entire process with thorough explanations of all the features of the flat, building, garage. The pack is extremely helpful as well. Couldn’t have had a better experience, by far this was the easiest move I’ve gone through, mostly due to the support.
Thank you so much for your kind review! We're glad to hear you've had such a positive experience.
5/5
TrustpilotStaff are incredible so warm friendly…
Staff are incredible so warm friendly helpful informative kind hard working they went above and beyond never rushed us made us feel at home for the viewing etc can’t wait to deal with them again fantastic team!
Thank you for leaving such a great review, we're delighted you've had such a positive experience.
5/5
TrustpilotVery helpful young man showed us round…
Very helpful young man showed us round a show home and answered all our questions. Very polite & friendly.
Thank you for your wonderful review, it's great to hear that you've had such a positive experience.
5/5
TrustpilotFantastic customer service
Spoke with a lovely young lady called Joanne about moving on island and I was very impressed. Her knowledge, combined with her enthusiasm was extremely refreshing.
Thank you so much for leaving such a great review, Joanne will be delighted with your comments.
5/5
TrustpilotHelen Is A Star
Helen could not have been nicer to us and was extremely helpful and informative, she made us feel very welcome!
Thank you for your kind comments, Helen will be delighted with your lovely feedback.
5/5
TrustpilotDandara’s representative
Dandara’s representative, for buying off-plan in Jersey, was excellent and charming and could not have been more helpful. Website and plans both clear, beautifully presented, and easy to understand. Construction proceeding on schedule, and looks extremely impressive to date. Process pleasant, clear and reassuring without any difficulties or pressures.
Thank you for taking the time to leave a review, we're delighted to hear you had such a good experience.
4/5
TrustpilotGreat support and very responsive
The team was able to help find a really nice place before arriving on the island, which made my move ten times easier. They were also very responsive via email, which made liaising with the landlord and sorting out handover of the keys fairly seamless considering the circumstances.
Thank you for taking the time to leave a great review! That's great to hear, we're delighted you're so happy with our service and the team.
5/5
TrustpilotEasy to deal with
Easy to deal with, Helen in sales answer all my questions, to the final handover
That's good to hear, thank you for taking the time to leave such a great review.
4/5
TrustpilotWarm welcome…
We were warmly welcomed but disappointed that we couldn’t see more of the development although we realised there were workmen on site.
Thank you for taking the time to leave a great review. Apologies you weren't able to see more of the development, there's still lots of work going on at the moment so we're unable to access for health and safety reasons. We'll keep in touch and let you know as the site progresses.
5/5
TrustpilotGood experience with Novo!!
We recently bought a house at Drayton by Novo Dandara. We are extremely happy with our new house. Special mention to the marketing advisors here Ms. Tracy and Ms. VelThey are very really nice and very prompt about updating various stages of our house purchase.After sale service is good so far.
Thank you for leaving such great comments about Tracy and Val, they will be delighted. We're delighted you love your new home.
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