Trusted Agent profile · Ashford
★★★★★
1,386 reviews across 2 platforms
Avocet Way, Ashford, TN25 7FR
Part of Crest Nicholson, see every office.
Crest Nicholson's office in Ashford, at Avocet Way, is rated 4.0 out of 5 across 1,386 reviews on two platforms, including 3 Google reviews rated 4.7.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent price and build quality
Excellent price and build quality Follow up customer service team is great. Would recommend to anyone but ideal for first time buyers due to affordability
Good morning Ash, thank you for taking the time to share your experience. We are committed to delivering excellent customer experience and are so pleased to hear that you have had such a positive experience with Esther.
5/5
TrustpilotA pleasure to deal with
Great house builder, from start to finish. Excellent communication, customer service and quality. Would highly recommend.
Thank you for taking the time to leave a review.
5/5
TrustpilotAmazing!
Lesley from the Claybourne development has been amazing the whole way through - great communication and super helpful!
Thank you for taking the time to leave a review. It's great to know that our team provided such a positive home-buying experience for you, we will pass your feedback onto our Chiltern team.
1/5
TrustpilotI was bullied by a rude member of…
I was bullied by a rude member of staff. I dont want to name her yet as I'm gathering all evidence. I have filmed what happened today in their showtime.Wow. Wow. My pregnant wife was crying all the way home. She swore at me and started recording me with no permission.So unprofessional.Watch this space
1/5
TrustpilotI was bullied by a rude member of…
I was bullied by a rude member of staff. I dont want to name her yet as I'm gathering all evidence. I have filmed what happened today in their showtime.Wow. Wow. My pregnant wife was crying all the way home. She swore at me and started recording me with no permission.So unprofessional.Watch this space
1/5
TrustpilotThe worst builders and customer service…
The worst builders and customer service and to don’t forget about 2 years customer care service which is execrable.
We are sorry to hear this. We are unable to resolve Customer Service complaints on Trustpilot, if you could email us at info@crestnicholson.com with your property address and further details of your complaint we can escalate this for you. Kind regards.
4/5
TrustpilotSo far so good at Kegworth Gate.will…
So far so good at Kegworth Gate.will keep our fingers crossed that all continues this way. Watch this space!
Thank you for taking the time to share your experience, we will share your comments with our Midlands team.
1/5
TrustpilotDo not buy or rent from this company
Do not buy or rent from this company. This has been the worst experience of my life so far.
We are sorry to hear this. Could you please email further details of your experience to us at info@crestnicholson.com with your property address so we can escalate this for you. Kind regards.
5/5
TrustpilotBlythe Valley Crest Nicholson
Very friendly and detailed explanations.
Thank you for taking the time to share your experience.
5/5
TrustpilotShow room staff very helpful and very…
Show room staff very helpful and very polite 10/10 for service
Thank you for taking the time to leave a review.
5/5
TrustpilotPurchase of New Build
Susan Murray, was efficient and knowledgeable throughout the buying process
Thank you for taking the time to leave a review.
5/5
TrustpilotJulie and Sue are amazing…
Julie and Sue are wonderful ambassadors of your company and kept us up to date and were on hand for any questions we had and quick to reply. Extremely friendly and helped us on our journey to buying our first house together.
5/5
TrustpilotGreat knowledge
Great knowledge. Friendly staff. Felt relaxed.
Thank you for taking the time to share your experience.
5/5
TrustpilotVery helpful
Very helpful, friendly staff. Lucy wasn’t pushing anything towards me…no pressures.
Thank you for taking the time to leave a review.
5/5
TrustpilotSales are very welcoming
Very attentive and friendly
1/5
TrustpilotGreedy developer with incompetent site…
Greedy developer with incompetent site managers producing a p*ss poor effort of a house! Avoid! Wouldn’t purchase another!
Dear Lola, we are sorry to hear this. We are unable to resolve Customer Service complaints on Trustpilot, if you could email us at info@crestnicholson.com with your property address and further details of your complaint we can put you in touch with our Customer Service team. Kind regards.
5/5
TrustpilotExcellent customer service experience
Excellent customer service experience. Will always like to do business with them
Thank you for taking the time to leave a review.
5/5
TrustpilotBrand New Home
We are so delighted with our apartment. This is our first Crest Nicholson home it is head and shoulders above any new build home we have previously purchased. The finish is superb, the bathrooms luxurious and were fortunate to be the proud owners of a wonderful new home. Thank you and well done.
5/5
TrustpilotGreat customer service throughout
Great customer service throughout, always there to help!
Thank you for taking the time to leave a review.
5/5
TrustpilotBrilliant
Really kind and helpful. Super customer service and easy to chat to
Thank you for taking the time to leave a review.
5/5
TrustpilotApartment
This whole process has been so quick and easy.Everyone has informed me clearly.
Thank you for taking the time to write a review.
5/5
TrustpilotVery helpful and efficient
Very helpful and efficient, with all information provided and queries dealt with promptly.
Thank you for taking the time to leave a review.
5/5
GoogleBrand new houses being built to a very high standard 👏 👌 …
5/5
TrustpilotNew House Purchase
Diane and Ellie have been very helpful progressing our purchase and the upgrades we wanted.
Thank you for taking the time to share your experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
