5/5
TrustpilotSales advisors up until now have been…
Sales advisors up until now have been excellent. Very responsive, helpful and great to deal with.
Trusted Agent profile · Ashford
Crest Nicholson Ashford reviews
★★★★★
1,384 reviews across 2 platforms
Avocet Way, Ashford, TN25 7FR
Crest Nicholson's office in Ashford, at Avocet Way, is rated 4.0 out of 5 across 1,384 reviews on two platforms, including 3 Google reviews rated 4.7.
Reviews
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGeneva and Victoria are very nice and…
Geneva and Victoria are very nice and professional.We had excellent service from them.We are strongly recommended!
4/5
TrustpilotNeutral Experience
Neutral
Agent replied · 3 June 2026
Good morning Tsz Ying, thank you for taking the time to share your experience We strive for excellent customer service so your feedback is important to us, we have shared your comments with our team so that we can further enhance our service.
5/5
TrustpilotBuild quality is very good- Brampton
Build quality is very good. Use of material; especially windows and doors, are better than other builders. Sales advisors are really helpful and they’ve done everything that we asked.
2/5
TrustpilotUnappealing houses
Unappealing houses.
Agent replied · 3 June 2026
Good afternoon Mev, thank you for taking the time to share your experience, we are sorry to hear this. We strive for excellent customer service so your feedback is important to us, we have shared your comments with our team so that we can further enhance our service
5/5
TrustpilotLovely lady on the sale desk.
Rating only, no written review.
Agent replied · 3 June 2026
Good morning Zoe, thank you for taking the time to share your feedback with us. We are committed to delivering excellent customer service and are happy to hear that you have had such a positive experience.
1/5
TrustpilotMinus -5 Stars!!!
If you value good customer service don’t buy from Crest like so many others it’s just disappointment upon disappointment. Extremely poor
4/5
TrustpilotHighbrook View
Staff are responsive and efficient. Thanks a lot for Susan's clear explanation and help.
5/5
TrustpilotReally happy with the process so far…
Really happy with the process so far and cannot wait to move into my new home.
5/5
TrustpilotGreat experience with highly…
Great experience with highly professional, very supportive team
5/5
TrustpilotJust reserved at Woodview Place…
Just reserved at Woodview Place Solihull, have £1000 refer a friend voucher which we both receive if you reserve.Message 07983541593 if you are interested.
5/5
TrustpilotExcellent quality build
Excellent quality build, high spec fit out, good sales care and process and after sale care from building site manager and team all really good!!
1/5
TrustpilotDisgraceful
Disgraceful. They prop up their NHBC ratings by giving incentives for good reviews. For the true story check with residents before buying.
5/5
TrustpilotLancaster Grange
I recently visited their Lancaster Grange development. I made to feel extremely welcome and was really impressed with the quality of the houses.
5/5
Trustpilot5 star houses
Terrific houses and the whole estate is beautiful. Customer service is excellent and staff really helpful. After care is brilliant- love my house
5/5
TrustpilotBuyers experience
An easy and pleasant experience
3/5
TrustpilotBetter than others
Goods and bads, our experience was better than for other Crest home buyers.. some build quality issues and slow custommer service feedback.
5/5
TrustpilotExcellent new home
Very straightforward purchase process, supported by all staff throughout, and finished with excellent qualify and value for money new home.
5/5
TrustpilotTop quality
I have bought many new houses and Crest are by far the most superior. Love my flat. Outstanding quality.
1/5
TrustpilotVery selfish company
Very selfish company. Still letting their staff work near a hospital during a global pandemic absolutely disgusting. Just greedy.
5/5
TrustpilotThe experience has been so much better…
The experience has been so much better than other new builds with other builders we have had over the years.
1/5
TrustpilotBunch of cnuts
Bunch of cnuts. It's May now and they still owe me money for work done for them in January. Cnuts.
5/5
TrustpilotGrange Meadow, Cannington
Helpful and friendly sales team.
5/5
TrustpilotBondHouse London by Crest Nicholson.
BondHouse London by Crest Nicholson.Excellent, Outstanding service!! Efficiency, Professionalism and Quality. Thanks Crest Nicholson for your support and effort.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
