Trusted Agent profile Β· Ashfield

Bairstow Eves Kirkby-In-Ashfield reviews

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833 reviews across 2 platforms

32 Station Street, Kirkby-In-Ashfield, NG17 7AS, NG17 7AS

Bairstow Eves's office in Ashfield, at 32 Station Street, is rated 3.3 out of 5 across 833 reviews on two platforms, including 205 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards, one of eight awards Bairstow Eves won in 2026.

Google logo

5.0 / 5

205

Reviews on Google

This office

Trustpilot logo

628

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ashfield office, from every platform, shown as written. First names only.

1/5

Trustpilot

I sold my house with Bairstoweves ,,it…

I sold my house with Bairstoweves ,,it was sold for a very low price for a quick sale I needed ,they told me if I use their recommended solicitors thw commission I have to pay would be less. They work with Cavendish legal group...they are the most useless law company ever..you can never reach tger either by phone ...the whole experience was awful.

Amber Β· 29 June 2022

5/5

Trustpilot

Sutton in Ashfield branch

Sutton in Ashfield branch ,Michelle was absolutely outstanding ! She managed to sell the property even before it went on the internet !

James Β· 4 February 2021

4/5

Trustpilot

Selling our house

Penelope was a great help going above and beyond as we sold our house 🏠 during difficult times during Covid thank you

Alyson Β· 21 April 2021

5/5

Google

Jo and Lesley are friendly and helpful, always a call away if you need anything or have any questions at all, even little ones. Kept me up to date and helped me understand the process

Milly Β· 24 October 2021

Agent replied Β· 23 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Bairstow eves sold a property for me in 5 days I would highly recommend them. From start to finish Simon, Leslie and Jo were professional throughout. Very happy with the service and would highly recommend.

John Β· 24 October 2021

Agent replied Β· 23 October 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.

5/5

Trustpilot

Mellissa is the friendly staff

Mellissa is the friendly staff and quick response for any enquiry. It is a great experience for rental a new home.

Lawrence Β· 12 May 2021

5/5

Trustpilot

Amazing experience

Amazing experience with the Cannock team! Just bought a house and they couldn’t have been more helpful. They were very friendly and supportive the whole way through from acceptance to completion. Kerry, Brandon and Jas are top tier! Thank you so much from all of us including our pup! 😊

Amy Β· 3 August 2023

5/5

Google

My husband and I bought a house through Bairstow Eves in Kirkby. Jo was phenomenal throughout. Thank you for all of your help! We would highly recommend using this estate agent for both selling and buying a house :)

Beata Β· 24 October 2020

Agent replied Β· 23 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Very professional

Very professional in the field of lettings and an excellent customer care from day one to when we got our keys. Very supportive and sent us a video viewing which enabled us to make a decision on the property and its just perfect.

Kingsley Β· 17 January 2024

5/5

Trustpilot

A massive thank you to Laura

A massive thank you to Laura, so helpful and goes above and beyond to get things done would recommend to any body

Dave Β· 17 December 2020

1/5

Trustpilot

The worst letting experience ever

The worst letting experience ever. Despite paying all rental fees from 11.12.19 and signing the contract I still do not have access to the property! Is it just me, or is it breaching the contract? Letting agent is completely uninterested. Utter lack of professionalism throughout the whole application process up till now, when I literally have to rely on my friends letting me sleep on a couch, despite technically having a house rented.

Anna Β· 12 December 2019

5/5

Google

I am very pleased with the service. they are very professional, fast in formalities and reliable. Moreover, the service was very nice and friendly πŸ˜‰ …

Pawel Β· 24 October 2022

Agent replied Β· 23 October 2024

Thanks Pawel for the lovely 5* review! Best wishes, Graham - Customer Relations

5/5

Google

Communication and professionalism from day one. Always keeping us up to date with what was happening. Thank you to the team Lesley, Jo, Chole and Dean

Adam Β· 24 October 2022

Agent replied Β· 23 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

I would highly recommend Bairstow …

I would highly recommend Bairstow services, specifically Adam and Elaine from the Wanstead branch, they were superb. Since my first contact with them, I felt that I was being listened , they understood my needs and tried to help. In my opinion there are many state agencies out there, but not many really care and have a good customer service as I experienced with Bairstow. Thank you guys!

Munick Β· 27 April 2021

1/5

Trustpilot

promoting zero deposit scam when I have…

promoting zero deposit scam when I have enough for the deposit, ending up paying extra and zero service for the whole tenancy. Not recommended!

Pat Β· 4 December 2024

5/5

Trustpilot

Elaine and Adam are amazing from…

Elaine and Adam are amazing from Wanstead branch. They are super organised and get things on time always find us good tenants. Thank you. M&J

Jaime Β· 19 November 2024

1/5

Trustpilot

I am really disappointed

I am really disappointed. All started well at the begging of the contract but when their is a problem they take so much time to fixe it. Our wash machine went down. We waited 4 month before the agency sent us a technician to replace it. Moreover at the end of the contract we wait 3 month before to have our deposit back. Bad experience. I don’t recommend it.

Sab Β· 22 January 2021

4/5

Trustpilot

My review is based on buying from Bairstoweves not selling/renting

I didnt use these to sell or rent, rather buy from. Their mansfield woodhouse branch, Verity were very helpful in helping me chase the seller for updates.

John Β· 6 September 2018

1/5

Trustpilot

DO NOT UTILISE THIS COMPANY

Extremely Poor customer service, would not recommend to anyone. Their deposit scheme is an absolute joke for landlords - tenants moved out of my house 4 months ago with clear evidence on checkout report of damages / repairs / removals but Bairstow Eves have not refunded me deposit deductions for what I have had to pay out. Constantly had to chase to try and resolve - inconsistent communication.

Stacey Β· 27 February 2021

4/5

Trustpilot

Excellent service

Vary helpful service from start to finish Jodie was extremely pleasant to deal with and vary professional. I would highly recommend Bairstow Eve.

Ashley Β· 27 February 2020

1/5

Trustpilot

Treat customers like dirts!!

DON'T USE THIS AGENT!! They will ruin your life!!!! I've rented a house via this estate agent, the entire time I have to deal with their endless unreasonable requests and horrible manner!!! All staff act like they are King!! Treat customers like dirts!!Shame there is no negative to give!! The worst service and worst estate agent I have ever experienced!! How do this company still have business!!

TL Β· 16 March 2021

1/5

Trustpilot

Terrible Company and Worst Service..I…

Terrible Company and Worst Service..I have vacated from the house and they haven't returned my advance amount. I been chasing for almost One and half month.They are not giving the timeline and response is very worst. I recommend don't take any rented properties from this agent.

Rajeesh Β· 11 September 2023

5/5

Google

Jo found me and my partners perfect first house straight away! She really was amazing and great help! Could not recommend high enough!! :)

Tom Β· 24 October 2022

Agent replied Β· 23 October 2024

Thank you for your amazing 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Staff are very co-operative and helful. It was our best experience overall.xx

Mittal Β· 24 October 2023

Agent replied Β· 23 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

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Questions about Bairstow Eves Kirkby-In-Ashfield

Has Bairstow Eves won any awards?

Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Ashfield won Gold; Bairstow Eves, Sutton-in-Ashfield won Platinum; Bairstow Eves, Cannock won Gold; Bairstow Eves, Broxtowe won Gold; Bairstow Eves, Boston won Gold; Bairstow Eves, Tamworth won Gold; Bairstow Eves, Havering won Gold; Bairstow Eves, Dagenham won Trusted Agent.

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Tell us what you need and we'll put you in touch. Bairstow Eves Kirkby-In-Ashfield hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashfield.

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