Duncan Yeardley Estate Agents Ascot reviews

★★★★★ 5/5

Facebook

Gina Was wonderful and help to make the stressful process of buying a property so much easier! Thank you so much Gina!

Louise · 27 September 2022

★★★★★ 5/5

Facebook

Nearly 10 years ago I bought my house using them and had such good service I didn’t hesitate to go back to them when I needed to rent the house out. They are extremely professional, competent, friendly and communicative. They found great tenants within a week and their management of the process is exemplary.

Julia · 2 November 2018

★★★★★ 5/5

Trustpilot

Outstanding customer services

Having a great experience with the agency! I recommend. Jessica has being very professional, helpful and friendly. We have never been treated so well by a state agency thanks to her.

Lucas · 4 May 2023

★★★★★ 5/5

Trustpilot

Excellent service

Very happy with the service provided by the friendly and helpful team at Duncan Yeardley. Communication has been excellent and I have felt well informed about both a sale and a purchase.

Chris · 10 January 2025

★★★★★ 5/5

Facebook

We sold and brought our new home through Duncan Yeardley. The level of service we received was excellent! We was kept well informed by Lee who helped us through every step of the way. We have recommended friends and family to Duncan Yeardley who have been delighted with the number one agent in Bracknell!

Abbie · 31 October 2017

★★★★★ 5/5

Trustpilot

The team are exceptionally excellent…

The team are exceptionally excellent during the process from house search to completion. Very efficient and very much helpful. Highly recommend!

Ken · 21 December 2023

★★★★★ 5/5

Facebook

The staff particularly Gina who went well above & beyond to help in our recent sale

Les · 7 February 2023

★★★★★ 5/5

Trustpilot

Incredibly helpful and supportive

I have recently dealt with Duncan Yeardley in purchasing a property and they have been fantastic. Lee especially was incredibly helpful and supportive helping me navigate this as a first time buyer.

SR · 2 February 2023

★★★★★ 5/5

Trustpilot

Excellent service from the best local estate agent

Duncan Yeardley have provided me with an excellent service to carry out a valuation of our home. I was extremely satisfied and particularly valued the market analysis report which was provided. Many thanks Mr Paton

Greg · 14 October 2022

★★★★★ 5/5

Trustpilot

Jack at Duncan Yeardley

Jack at Duncan Yeardley has been extremely helpful and professional throughout the whole process. I would 100% recommend him.

Pamela · 29 May 2025

★★★★★ 5/5

Google

Thank you for all your help over the past couple of years. All DY staff have been pleasant & very helpful. Always a happy smile to greet you.

Merivonne · 30 May 2023

★★★★★ 5/5

Trustpilot

Excellent professional and friendly service

Excellent and friendly service, and a thoroughly professional process. I have every confidence in how Jessica, Jan and their team manage our small flat rental, and their advice and guidance is highly valued.

Richard · 14 December 2022

★★★★★ 5/5

Trustpilot

Great Team

Liam M & the D&Y team were so helpful renting out my property, constantly there to give guidance and ensure the process was as smooth as possible. Great Team.

Scott · 15 April 2023

★★★★★ 5/5

Google

As a tenant I'm please with the service provided to date, I would like to recognise Michelle Bonnett who has been very helpful throughout the tenancy period.

O · 30 May 2023

★★★★★ 1/5

Trustpilot

Poor communication

Didn't feel once they had a sale they were invested in you almost like their commission was "in the bag"

Karen · 2 May 2025

★★★★★ 5/5

Google

Everyone is so friendly and Duncan Yeardley! We feel very looked after! Thank you

JAMA · 24 March 2024

★★★★★ 5/5

Facebook

Such a lovely and helpful team! Without a doubt the best estate agent I’ve dealt with…and there have been many. Every part of the process was made easier and less stressful because of the lovely staff ~ Thank you so much!

Laura · 24 August 2021

★★★★★ 5/5

Trustpilot

Our experience with Duncan yeardley…

Our experience with Duncan yeardley started only few month ago, we were happy to meet a friendly and professional team, that helped us find and moving into our new house quicker than we expected.They answered quick to our requests and put interest in solving various aspects regarding the property, assured good communication with landlord as well. All our thanks and regards to Pamela Devlin, Danielle Penfold, and Maureen Cooper for making all this happen! We mostly interact with them but we are sure the rest of the team deserves appreciation. Thanks!

Stoica · 9 July 2019

★★★★★ 5/5

Facebook

Thanks to Lucy, Mandy and Keith for helping me buy my first property and making it such a smooth process. Friendly, supportive, polite and professional throughout.

Vicky · 6 May 2021

★★★★★ 5/5

Google

Michelle Bonnett property manager at Duncan Yeardley Estate Agent has looked after my two properties for number of years and have provided excellent customer service.

Subash · 30 May 2023

★★★★★ 5/5

Facebook

Duncan Yeardley have been fantastic from start to finish. They sold our property on the very first viewing and even when our buyer had personal issues they found us another buyer straight away We exchanged on our property today just 2 weeks after finding us a new buyer and are due to complete on Monday. Judy and Gina in particular have been very helpful and always easy to contact. Would definitely recommend.

Ryan · 25 June 2021

★★★★★ 2/5

Trustpilot

Sales progression was awful, we lost a buyer!

We spoke to 3 agents last November and chose DY on the basis that they had someone with 20 yrs experience in sales progression and that the bags of experience would make the process straight forward. Well if losing a buyer through DY taking information from our solicitor and telling our buyer the complete opposite; they start looking for another house and pull out 2 days before exchange is straight forward? I have a whole new dictionary definition. As the sale went quickly we decided that it must be a one off, again we sold reletively quickly to first time buyers. As most of the process was completed with our solictors already we thought it would be starightforward. However at every step sales progression at DY tried to change our plans, removal company and find workarounds to make their lives easier. Again when it came down to the final steps there was always conflicting information 'we are waiting for this document says one email' our reply was 'you said that was already in?' 'oh sorry comes the reply' In the end I had to resort to writing a numbered list and asked to work to it so we could complete our sale and purchase (I'm paying for thsi level of service!). Since our sale 2 weeks ago we have not had 1 contact or phone call from DY to say thank you for the business. This review was driven by everyone else in our sale/purchase asking for feedback on the services provided but nothing from DY. I have no idea how the awards were won as the sales progression service casued us pain, stress and frustration. I would not recommend DY to anyone wishing to sell a property.

Colin · 11 September 2018

★★★★★ 1/5

Trustpilot

My recent move from hell!!

Still a few days from completion but feel compelled to write this so others can make an informed choice about DY. I live around 5 mins from their office and they have a lovely catchment area in which they feature heavily. I chose them on the basis that I knew my property was in an area that is highly desirable to first timers and young families, and DY seem to have the monopoly on sales as the have proliferated the area with sold and For Sale signs which I considered to be a good thing! Our move was always time sensitive due to school holidays and the process of applying for a new school out of area to meet with education authority deadlines. DY assured us the first time buyers whose offer we accepted had everything in place and agreed to work with us to ensure the ample time we had given would be enough to get matters in place for completion (we started the process in early April). We couldn't of course control how long a chain might be involved at that point but luckily the chain is extremely short in this case. The house went from on the market to under offer in just short of 10 days as DY had prospective buyers already waiting in the wings. We purposefully waited for this offer before really looking for our next property to ensure our sale was ahead of any prospective purchase. Under 2 weeks later we found the house we were looking for and 24 hours later our offer had been accepted, at this point we still hadn't received a memorandum of sale from DY as the buyers still didn't have a solicitor?!! The folks we are buying from sent their memorandum 24 hours later by recorded delivery. This was effectively the beginning of 5 months of a process fraught with dead time and extremely painful delays while my daughters school waiting list grew longer and longer due to being an "out of area" applicant. The process seemed to just float along with only our vendors estate agents proving to be slightly bothered by the lack of movement in the chain. DY did very little to monitor the process although they were fully aware of the time constraints, set at the beginning of the transaction. As I write this I still don't have a school place and will have to commute my daughter to her old school for the first term or until an in year school place becomes available. The process of moving is stressful enough but when your vendors agents are the most proactive at checking in and ensuring all is well there surely has to be a problem? My review seeks not to "bad mouth" or denigrate DY but to purely put facts on the table for anyone that seeks to use them for this process. Agents are very good at painting a picture of what should happen during the process but at times can be quite aloof at owning the process leaving the lay person feeling very very irate. My property is a freehold with no boundary issues and we bought a freehold with no boundary issues. Good luck!

Roderick · 6 August 2018

★★★★★ 5/5

Trustpilot

Duncan Yeardley best customer service

Hi Jessica from letting team got us the property on the rent, throughout professional and helpful, highly recommend using Duncan Yeardley Bracknell

Sy · 19 July 2023