Every review we hold for the Arun office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI'm well pleased with the services Julia rendered to me from the viewing to the concluding part of the rent..Thank you Julia.
Jennifer · 11 February 2026
Agent replied · 11 October 2026
Hi Jennifer,
We are thrilled to hear Julia provided excellent service from viewing to rent conclusion. Thank you for your feedback!
Kind regards,
Cubitt & West
★★★★★ 5/5
TrustpilotKirsty Hunt is a credit to the company
Having been a Tennant of a Cubitt & West property for many years I can say with confidence that they are a great letting agent but this has never been more apparent then today with the very lovely Kirsty Hunt. Kirsty has helped me with a very delicate matter and gone above and beyond to solve issues and help me. She was not only friendly and professional but caring and genuine. She is an absolute asset to the company and I can’t praise her highly enough. She is great. Thank you Kirsty :)
Natasha · 21 May 2025
★★★★★ 5/5
GoogleSold my house within 1 week! We couldn’t believe how quick it happened. Special thank you to Lee, Isobel, Ruth & Gill for making it a easy process.
Redrichi · 11 December 2025
Agent replied · 11 October 2026
Hi Redrichi,
Thank you for sharing your experience. Selling your home within a week is an amazing result and we are delighted the process felt so straightforward for you. Lee, Isobel, Ruth and Gill will be thrilled to know their guidance and support helped everything come together so quickly.
Thanks,
Cubitt & West
★★★★★ 5/5
GoogleWe purchased a house through C and B in June 2024 and were very impressed by them! Sam and Isabel were both super helpful, friendly and provided a great service. We’ve now been living in our forever family home for 7 weeks and couldn’t love it more. Really appreciate the help Sam and Isabel gave us in getting our purchase through smoothly and quickly!
Emma · 11 October 2024
Agent replied · 25 October 2024
Afternoon Emma,
Thank you for your review! We'll pass your kind feedback onto Sam and Isabel. We're absolutely delighted to hear that you're happy in your new forever family home.
Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotFabulous Service
Becca always goes above and beyond to help sort out my queries. I am happy to recommend. After a challenging situation she took on the housing association to try and resolve the issue without me having to ask. Fabulous service.
Kirsty · 4 September 2026
Agent replied · 23 September 2026
We are so pleased to hear about the exceptional service you received. It's wonderful to know that our team at Cubitt & West Horsham went above and beyond to resolve your challenging situation. Thank you for your recommendation Kirsty!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotGreat job guys
we are so pleased we choose cubitt and west to sell our house and purchased our new property,Richard and his team were so helpful all the way through, they returned our calls promptly and were always on hand if we had a problem. Richard went the extra mile for us both with our sale and purchase it wasn’t unusual for him to ring late in evening and also at weekends, Jordan was very friendly and polite showing us round our new home,As for Lisa poor girl I gave her some grief on the phone as ours wasn’t an easy sale and she always returned my calls and was so helpful.I will miss ringing them in the future as I hope this is my last move, if I do move I will certainly be calling them again.
Mr · 1 December 2023
Agent replied · 30 December 2024
Hi Roy,Thank you for leaving a review! It's great to hear how pleased you are with the service you've received from our agents whilst selling your home and purchasing a new one. We're delighted to hear they were always on hand and have gone the extra mile to see you through the process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotI wanted to extend my thanks to Sharon…
I wanted to extend my thanks to Sharon at Cubit and West, West Sussex, for her exceptional service. Sharon was always available and went above and beyond to ensure everything was in place for my mother-in-law's move. She consistently kept in contact and made sure that nothing was too much trouble. Her dedication and commitment were truly outstanding. Thank you, Sharon, for all your hard work and support during this transition.
Emma · 2 June 2024
Agent replied · 30 December 2024
Hi Emma,Thanks for your kind review, Sharon will be absolutely delighted to hear your feedback. We're glad we could support you with your mother-in-law's move.Wishing you all the very best,Cubitt & West Arundel
★★★★★ 5/5
TrustpilotQuick and stress free sale
We recently used Cubitt & West for our house sale and we are really happy with the service received. Thanks to Richard amd Jordan our house went immediately under offer and the whole process was made as stress free as possible. Richard and Jordan were always on hand to talk to us when we needed them and they were happy to keep us updated throughout. Their knowledge of all things property related was great and we appreciated their help in ensuring our sale went through. I would highly recommend them if you are thinking of selling or buying.
Marian · 11 November 2023
Agent replied · 30 December 2024
Hi Marian,Thank you for leaving a review! It's great to hear how positive your experience of selling your house with our agents has been and how they've managed to make the process as stress free as possible.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotSo impressed with Cubitt and West…
So impressed with Cubitt and West Redhill, Jayde and Summer have been very helpfull in my sale. They have made an obviously stressfull process bareable and easy. They are a credit to their company. Fully recommend.
P · 23 September 2026
Agent replied · 10 October 2026
We are so pleased to hear that our team at Cubitt & West Redhill provided such helpful assistance with your sale. Making the process bearable and easy for you is exactly what we strive for. Thank you for your wonderful recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotGreat Service
Emily Rae has been so helpful and knowledgeable. We had concerns and questions around our new tenants contract, but Emily spent time taking us through our issues, she installed a lot of confidence in C&W handling our property. She was very professional.
David · 16 April 2026
★★★★★ 5/5
TrustpilotAbigale
Abi, from the property management team was extremely helpful in seeing our particular case to resolution, always doing her best and keeping us informed at all times! Well done and a huge thank you.
Abhisek · 30 September 2026
Agent replied · 10 October 2026
We are so pleased to hear about the excellent support you received from our team member at Cubitt & West. We truly appreciate your kind words and positive feedback regarding their dedication and communication. Thank you for sharing your experience!
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotGood Service
To date Cubitt and West Peacehaven have given me good service all around and have berth working as a solid team from my first contact with the agency in setting up my property to be sold.
I · 17 September 2026
Agent replied · 23 September 2026
We're so happy to hear our team at Cubitt & West Peacehaven provided excellent service from your first contact. We appreciate your kind words!
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotProfessional and friendly
Abbie has been very professional and helpful right from the start. She is very clear and succinct in her communications (unlike other Estate Agents!) which means precious time is not lost...after all we are all busy these days. She is also very friendly and down to earth. The process of finding tenants and settling them in has been relatively painless!
Customer · 31 October 2024
Agent replied · 30 December 2024
Good afternoon,Thank you so much for your kind review, it's greatly appreciated. We're delighted to hear that Abbie's clear and succinct communication made the process of finding and settling tenants a smooth experience for you. Your kind words mean a lot to us.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotCubitt and west east grinstead
I just wanted to say a huge thank you to Cailean and Brendan. From the initial visit they were so friendly and polite, always professional and full of advice and support. I really enjoyed working with them. When they found a buyer for my property they were always on hand for the buyer and myself to answer any queries. All the way through the sale, along with Claire and Tamsin they made the sale progress as smoothly as possible. There are always hiccups along the way but they all did their best to make sure everything was dealt with and resolved as quickly as possible. It was an absolute pleasure working with you all. Thank you all for making my dream come true. I would highly recommend them to anyone wanting to buy or sell in the local area. yvette whittaker
Customer · 14 October 2023
Agent replied · 30 December 2024
Dear YvetteThank you for leaving a review! It's great to hear how positive your experience with our agents at the East Grinstead branch have been and how friendly, supportive and full of advice you found them to be throughout your process.Best wishesBecky JenningsSenior Operations Director, Cubitt & West
★★★★★ 5/5
Trustpilot100% Recommend
I would 100% recommend to use Peacehaven branch Sussex Cubbit and West to sell your Property.I found them all to be very professional, supportive, knowledgeable, and helpful during the whole process to the degree in my opinion, they even carried out a lot of the work for the buyer of my property to help it go through as it was not being done by her estate agent so she was really going on Cubitt and West all the timeI can’t thank all the staff enough, Karen Sayde David as well as all that were involved in working on my property and especially Gary, who, for over four months was overseeing the sale of the property that wasn’t smooth running, but managed through Hardwork and knowledge, and as said earlier by supporting our buyer as well to achieve the goal of selling our property
Jacqueline · 9 October 2023
Agent replied · 30 December 2024
Hi Jacqueline,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported both yourself and your buyer throughout the process of selling your property.Best wishes,Cubitt & West.
★★★★★ 4/5
TrustpilotWe had a good experience with Cubitt and West
We had a good experience with Cubitt and West. Julie Bramble was lovely during this lengthy process. She always answered questions, got back to me at a timely manner and was very patient. No complaints when it comes to her. Thank you Julie!
Edo · 6 April 2026
★★★★★ 5/5
TrustpilotAs a first time buyer
As a first time buyer, it's been a daunting process, but the team at Cranleigh have been an amazing resource of information with great communication. While the property itself unfortunately didn't work out, I would have no hesitation in using Cubitt and West to buy or sell in the future.
James · 12 June 2026
Agent replied · 22 June 2026
We truly appreciate your kind words about our team's support during your first home buying experience. It's wonderful to know our communication and assistance were so valuable. We look forward to helping you in the future!
★★★★★ 5/5
TrustpilotGreat experience! Highly recommended!
The staff are great, especially Edward Gilmore, Zoey McGovern and Julie Bramble at the Southsea branch. Edward was my first point of contact and Julie has been holding my hands throughout the sale. They are both very professional, Julie is always, helpful, patience and been following up every step of the administrative side of the sale. I am very pleased with their kind support and am happy to recommend them to any potential seller or buyers.
E · 21 December 2023
Agent replied · 30 December 2024
Hi E Lee,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported you throughout your sale and we're delighted you would recommend the team to others.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotCan't thank John Charlotte and Emma…
Can't thank John Charlotte and Emma enough for their help during my buying process. Although they wasn't my estate agent they was my sellers they treated me with so much kindness and patience. Always able to speak to them nothing was to much to ask even when my buyer looked like they was going to pull out last minute they was trying there hardest to get this resolved. And even on day of exchange they went above and beyond. They are a great team who genuinely care and great estate agents and recommend them to anyone looking to buy or sell a property.Thanks again Daniel & Tricia
Georgia · 17 September 2023
Agent replied · 30 December 2024
Hi Georgia, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how kind and patient you've found them to be throughout. Best wishes, Cubitt & West.
★★★★★ 5/5
TrustpilotExceptional estate agent - Julia Francis
What can we say, wow. Julia Francis is an exceptional estate agent. She has been kind, personable, and incredibly helpful throughout our sale, and has even gone above and beyond to support us with our purchase as well.
John · 4 May 2026
★★★★★ 5/5
TrustpilotI had an absolutely great experience
I had an absolutely great experience. They conducted the sale of my property very professionally, kept me very informed, kept me up to date with every relevant change, and handled any nuances that appeared with absolute class.
Gurden · 27 August 2026
Agent replied · 23 September 2026
We are absolutely delighted to hear about your excellent experience with the sale of your property with us at Cubitt & West. It's wonderful to know that our team's professionalism and communication made such a positive impact.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotFirst time buyers
We’ve just exchanged contracts on our first home and even though it was a long and at times frustrating process because of many different factors, our sales progressor Julie was great and was all over the case when she needed her to be. She followed up on every request and made sure everyone is satisfied.
Petar · 4 December 2024
Agent replied · 30 December 2024
Hi Petar,Thank you for your review! We're delighted to hear that Julie was able to assist you so effectively during the process of exchanging contracts on your first home. We understand that it can be a long and sometimes frustrating journey, and we're pleased that Julie's dedication made a positive difference for you.Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotI highly recommend Cubitt & West for…
I highly recommend Cubitt & West for anyone looking to sell their property in Crawley. I switched over to them after 6 months with a bigger estate agent after being frustrated and disappointed with their service, marketing and lack of communication. Nichole and her team from Cubitt & West were the complete opposite. They were very friendly, helpful, and responsive throughout the whole process. They gave me honest advice, arranged viewings quickly and within a few weeks I had accepted an offer. They also handled the sale smoothly and kept me updated regularly. Their fee was higher but worth every penny. I am very happy with the outcome and appreciate their hard work and dedication. Thank you, Cubitt & West!
Rich · 1 August 2023
Agent replied · 30 December 2024
Hi Rich, Thank you for leaving a review! It's great to hear how Nichole and the team have been able to transform you selling experience by offering you honest advice and keeping the sale moving along smoothly. Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotStrongly recommend to use this company for real estate business
The Sales agent Julia is extremely helpful and answering all my questions in a very professional way. The whole team in Cubitt & West is very friendly and helpful when Julia is not in the office.
Patrick · 1 May 2026
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