Trusted Agent profile · Arnold
★★★★★
1,865 reviews across 3 platforms
26 High Street, Arnold, NG5 7DZ
HoldenCopley's office in Arnold, at 26 High Street, is rated 4.7 out of 5 across 1,865 reviews on three platforms, including 1,041 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of three awards HoldenCopley won in 2026.
1,041
Reviews on Google
This office
139
Reviews on Facebook
This office
685
Reviews on Trustpilot
This office
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Arnold office, from every platform, shown as written. First names only.
5/5
GoogleJust exchanged on our new house with HC, the team have been really helpful and quick at what they do. I've mostly been dealing with Sheryl and Emma, and I've always felt in safe hands. If only solicitors were this efficient! Thanks to all the team 👍🏻😄 …
5/5
GoogleFrom start to finish my dealings with this estate agent have been very positive,I have used them 3 times now and always been pleased with the personal service of which I have received. I always recommend to friends and family as the price is good and service is excellent.
5/5
GoogleDaniel showed us round today at a property, he knew loads about the property and was able to answer every question I had! Great service and conversations had about the property!
5/5
GoogleCannot fault their service as a buyer, always responsive and helpful.
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
5/5
TrustpilotVery helpful and efficient service from…
Very helpful and efficient service from Jack Dickens, who recently sorted out a plumber to deal with an emergency leak at our property.
4/5
TrustpilotGood time scheme followed.
We were well informed of all the steps in the mortgage proceeds. We are very thankful to them, keep up your good work.
1/5
GoogleWon't answer the phone. Were good for one week but now wont answer the phone. When we did get through to arrange viewings they just didn't actually arrange them.
4/5
GoogleDespite a lengthy and complex sale process (largely the fault of the Buyer's solicitors), HC staff have been very supportive, professional and proactive throughout. Our only disappointment is that their initial estimate of the likely sale price proved somewhat optimistic, but we would certainly use them again.
5/5
GoogleWe have been really happy with the service we received from Holden Copley, they have supported us and advised us well in a less than straightforward house move. Sheryl at the hucknall office went above and beyond to reassure and help us. Thanks so much.
5/5
GoogleJust completed sale with Holden Copley estate agents.In my opinion - best in the area! Very pleased with the excellent level of service provided by everyone involved. From the initial valuation and photos to regular updates- everything 5☆.No hesitation in recommending them to anyone. Regards.
5/5
GoogleBrilliant estate agents. They helped me to find a property always letting me updated with houses coming onto the market straight away. They helped and supported me throughout my purchase of our first home. Nothing was ever too much trouble. Really happy and would recommend them to anyone.
5/5
GoogleWe were in the unique position of buying and selling through Holden Copley, although the initial valuation of our property was maybe a bit too ambitious our resulting sale and purchase ran smoothly with constant updates from the hard working and always informative Emma and Sheryl.
5/5
GoogleHolden Copley have been fantastic from start to finish. The staff are very friendly and professional. They always kept us up to date on the progression of our purchase and we could always get in contact if we needed. A massive thank you for your hard work.
4/5
TrustpilotI thought Melissa Denton done quite an…
I thought Melissa Denton done quite an adequate job during the buying process of my new house keeping me informed etc
1/5
GoogleWon't answer the phone. Were good for one week but now wont answer the phone. When we did get through to arrange viewings they just didn't actually arrange them.
5/5
GoogleReally friendly local team that have been professional and approachable throughout. Kept us up to speed the whole way through the sale of our property, would definitely use again
5/5
GoogleGreat estate agents, we sold through them recently and found the team professional and obliging. More remarkable owing to the pandemic and stamp duty holiday making things very challenging!
5/5
GoogleSheryl in the sale progression team was a real help in the buying of my first home. She chased everything and pulled things out of the bag when I was convinced it wouldn't happen as quickly! Thanks for your help, Sheryl!
5/5
TrustpilotJosh @HoldenCopley
Viewed a property with Josh today and he was super informative and very professional. Would definitely recommend these guys. Top agent!
5/5
TrustpilotI have let many properties through…
I have let many properties through various estate agents. These are by far the best. Fast, efficient and good property inspections.
5/5
GoogleVery pleased with the service I received when selling my house, especially considering the circumstances this year. Everyone I dealt with was helpful, friendly and professional and everything was dealt with promptly. Would definitely recommend ☺️
5/5
GoogleWe have used Holden twice now and both times they were great. Very proactive in selling our properties, took great photos, and were easy to liaise with in booking viewings, and talking us through offers. Would have no hesitation in using them again.
1/5
GoogleDishonest, unreliable and naive staff caused lots of confusion and delay in our sale and purchase process ! Simply they can not handle the workload and soon the reputation will change !! It's a sham as I had a good experience with Holden Copley before !
5/5
GoogleHoldenCopley where great throughout the sale of my house, keeping me updated and getting things done quickly. When I put my house on the market I never thought it would be sold so quickly and I'd be moving into my new house all within 3 months!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: HoldenCopley, Arnold won Platinum; HoldenCopley, Long Eaton won Trusted Agent; HoldenCopley, Hucknall won Trusted Agent.
