Trusted Agent profile · Arklow

Sherry FitzGerald Catherine O'Reilly Arklow reviews

4.3

★★★★★ Great

292 reviews across 2 platforms

45 Main Street, Arklow, Y14 DT21

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Sherry FitzGerald Catherine O'Reilly's office in Arklow, at 45 Main Street, is rated 4.3 out of 5 across 292 reviews on two platforms, including 120 Google reviews rated 4.9.

Google logo

4.9 / 5

120

Reviews on Google

This office

Trustpilot logo

172

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Arklow office, from every platform, shown as written. First names only.

5/5

Trustpilot

Nora Meaney Carlow - 5 star review

I dealt with Nora Meaney in Sherry Fitzgerald Carlow Branch and I highly recommend her. Purchasing a house can be very stressful and she made the whole process a lot easier. Nora was very quick to respond to my calls or emails and very thorough and takes pride in her work. She's an absolute lady and thanks to her, I now own my forever home!

Clodagh · 21 June 2024

5/5

Trustpilot

Thank you to Paul Stack, Sherry Fitzgerald, Abbeyfeale

Thank you to Paul Stack, Abbeyfeale and his team for their incredible work. During all stages of the process they were extremely professional , fair and patient and dealt with all queries in a highly professional and timely manner. Paul was exceptional. He was experienced, knowledgeable and hardworking and was always generous with his time, his advice and his assistance. I would have no hesitation whatsoever in recommending Paul and his team for any house sale.

Brid · 3 November 2023

5/5

Google

Thanks to Nathan for all his help with our house purchase. From viewing, right through to handing over the keys, Nathan was always there to answer queries, follow up with the vendor and proactively ensure that the process from 'sale agreed' to 'sold' was moving forward.

Health · 26 August 2023

Agent replied · 25 August 2024

Many thanks Colette for your very positive and heart warming feedback on our services and Nathan's overall commitment. We are certainly delighted to have accompanied in the purchase of your new house in Arklow. Our whole team wishes you the best in this new environment and we remain at your disposal if you have any need. Signed: Nathan, Ciara, Robert, Alex & Catherine.

1/5

Trustpilot

No respect, no professionalism, BIG No company!

OH, my God! they are careless and 100% unprofessional. We traveled to Ireland to see their propriety. The call center girl was dry manners like she was doing a huge favor to call you and let you visit the room. The man to show the house came late, forgot the keys, and didn't have a clue about the house. The property was dirty, smelling, and damaged. The next day when we asked questions about the house's functioning they got angry and someone informed us that the house had been rented. I wonder if there is a worse service than that. My experience was below the expectations. I hope that the Irish real state market can not be based on that, no respect to the prospect.

Rosana · 19 June 2024

Agent replied · 24 August 2024

Hi Rosana, We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah

1/5

Trustpilot

Web chat gave no info just looking for as much pers information they can get out of yoy

I went on Sherry Fitzgerald website sat 15June24. I was looking at specific property and an offer to chat popped up "what do you want to know about this property" I replied is this still on the market and if so what is the current highest offer. Chat replied "great question who am I talking to" I gave my name. Then chat asked for my phone number then my email. I asked again if the property was still on the market. Chat asked me if I was also selling. I said no. Chat then told me they were at home,had no access to information and someone would contact me Monday. I was duped into giving my info under the belief that the person chatting could answer basic questions. I went on the website again and got another offer to chat. I was curious so I started to chat again. Again they asked for my name. I replied that before I gave them my personal info could they tell me some basic info. The person chatting said they could see I had been talking to a colleague. I asked what the point of all this was as they could not answer basic questions. The person chatting then wrote " I think we've lost the connection are you still there" I answered yes I'm still here. But I got a message saying connection lost. The whole thing seems like a scam to get personal info. Is this chat run by Sherry Fitzgerald and do they take responsibility for keeping it secure. All they needed to have is a recorded message that the office is closed contact them Monday.

Philomena · 15 June 2024

Agent replied · 24 August 2024

Dear Philomena, Apologies for the delay in responding to you. We appreciate you taking the time to give feedback. We are sorry that your experience with our live chat unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah

1/5

Trustpilot

Never again would I deal with sherry…

Never again would I deal with sherry Fitzgerald Farrell after my experience with Justin. He was the most unprofessional person iv ever come across and shafted me over a house I was the highest bidder on for weeks. It’s so obvious he sold it to a friend or someone he knows. I’m absolutely disgusted and angry and upset at the way he’s treated us .the online bidding platform magically kicked me off the bidding and I contacted Justin to tell him and he hung up on me and wouldn’t return my calls or texts. And boom house sold to someone else in minutes after I being the highest bidder for weeks.

Suzanne · 13 June 2024

Agent replied · 24 August 2024

Dear Suzanne.Apologies for the delay in responding to you. We appreciate you taking the time to give feedback. We are sorry that your experience with our franchise member Sherry FitzGerald Farrell was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah

5/5

Trustpilot

Sherry Fitz Mortgage Advisors: The best mortgage experience via Gillian from Sherry Fitz

Extremely satisfied with the Mortgage and Life Insurance advice we received for our first home journey from Sherry FitzGerald financial services. Gillian Stewart was our financial advisor who guided us professionally in each part of the mortgage journey with a personal touch. We cannot image what we would have done without here step by step guidance and support. We consider getting Gillian Stewart as a mortgage advisor a blessing. If you are like and looking for a GREAT mortgage advisor to take you though your mortgage journey, what ever special circumstances you may be in, Gillian Stewart from Sherry Fitz will your best choice. Already a few of my friends are with Gillian and they are experience here awesomeness.

ARUN · 27 April 2023

5/5

Google

I bought my house using Sherry FitzGerald Arklow and I must say there service was above and beyond. The staff were so professional and friendly and quick to answer any queries keeping me up to date with the process of buying this property. I would recommend using this company there so professional. Martina Robert & Ciara are a great team. Thank you for the lovely candle and card. Patrick Byrne.

Paab · 23 October 2024

Agent replied · 25 August 2024

Dear Paab, our heartfelt thanks for your lovely review of our services and, most of all, of our team. We are delighted to have accompanied you safely on the purchasing path and wish you all the best in your new home. Catherine & team.

5/5

Trustpilot

Great to deal with

I have had a very positive experience working with Linda Christopher from SherryFitzgerald O'Leary Kinsella in Gorey. Clear communication and support during the sale of my home.

Arlene · 3 February 2026

Agent replied · 21 March 2026

Hi Arlene, Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future. Kind regards Sherry FitzGerald O'Leary Kinsella

1/5

Trustpilot

Actually non-professionals stay away

Actually non-professionals stay away. Their agent discussed my private information with a third person, this one told me all about it. When I asked for closing dates they were always elusive. I was in the lead for a house for over two weeks without anyone making further offers. When I called to find out where we were in the negotiation as soon as I got off the phone after 1 minute a new offer came in. The lack of transparency and the lack of professionalism of the agent makes me suspect that there is something dishonest going on. In the end I withdrew my offer despite being very willing. When it comes to investing my money I want answers to my questions and I want to deal with serious people not kids. Sheery f. Go hoe the fields! Dear Sarah thank you for your interest, but I honestly do not intend to waste any more time with Sherry fitzGerald. By the way, the day after I withdrew my bid and went out. Your agent sent me an e-mail trying to push the price further outside the online auction. Shameful stuff.Fortunately, there are serious agencies in Dublin that publicly announce bidding deadlines on their sites. And deadlines for house viewings. They don't play games to raise an extra EUR 2,000. When a customer has to invest over 500K in Cash. I'm just telling you that your agent lost a 570k cash sale, to try to pull in an extra 2000k. The house is still for sale today.

Claudiano · 1 April 2024

Agent replied · 24 August 2024

Response on 2nd April: Dear Claudiano Rosati Stampa, I note that you do not wish to pursue this matter further. However, we are keen to fully investigate the situation you describe. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,SarahResponse on 25th March: Dear Claudiano Rosati Stampa,We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah

5/5

Google

I was very happy with the help and guidance from Cathy and the team. Highly recommended! Thank you!

Magdalena · 24 November 2024

Agent replied · 10 December 2024

Many thanks Magdalena for taking the time to share your positive feedback on Cathy and the team. We truly appreciate such comments, shedding yet another heartwarming experience of our services. All the best.

5/5

Google

We were delighted with the excellent friendly and highly professional service we received! Robert made the process easy, start to finish and he was always available and eager to answer any of our queries. We would highly recommend Sherry Fitzgerald Catherine O'Reilly, Arklow, Co Wicklow. Definitely a cut above the rest.

Pearl · 26 August 2022

Agent replied · 25 August 2024

Many thanks Pearl for your 5-star review and lovely comments on our teamwork. We look forward to be of assistance again.

5/5

Trustpilot

Pippy Proger - Excellent service from 1st viewing to getting the keys!

We recently purchased our new home through the Sherry Fitzgerald Dun Laoighre office and I have to say we were both very happy with the overall process and we were especially happy the Sherry negotiator, Pippy Proger. Even after going sale agreed Pippy was always available to us and worked tirelessly to ensure a smooth and on time closing.

Damien · 18 May 2024

5/5

Google

We would like to thank Robert and Ciara for all their help in buying our home in Wicklow. We especially want to thank Robert for keeping us informed at all times and would recommend future customers using Sherry Fitzgerald.

William · 26 August 2023

Agent replied · 25 August 2024

Dear William, Many thanks for taking the time to post this highly positive review on our business and staff. We certainly take pride in offering the highest care in customer service. The whole team wishes you the best in your new home. Catherine & team at SFCOR.

5/5

Trustpilot

5 stars for Tallaght office

Ronan and Sean in the Tallaght office office helped us with the sale of our dad's house after he died. The virtual staging helped to show the house in a more contemporary way. And queries we had, were promptly handled. Professional service overall.

Robert · 8 May 2026

5/5

Google

It was great to deal with Robert and the team. He made the process less stressful and has always kept things moving smoothly. The team is always ready to help with any queries. Highly recommended.

Harsha · 30 October 2023

Agent replied · 25 August 2024

Many thanks harsha for this lovely review and your kind words. Our team is especially keen on providing the highest and most transparent level of service throughout the buying / selling journey.

5/5

Trustpilot

World-class customer experience from Linda Christopher at Sherry Fitz Gorey

As Americans buying our first property in Northern Ireland, Joyce and I were completely out of our depth. The process was entirely different from the US, and we immediately hit a multi-buyer bidding war and frustrating solicitor delays.

Todd · 9 June 2026

5/5

Google

Robert was truly exceptional. It was a no-brainer for me to work with him. I was set on buying in and I’m so thankful I did.

Gediminas · 27 April 2024

Agent replied · 25 August 2024

Thanks Gediminas for taking the time to grade our services and word your experience of our team in the Arklow. All the best in the future, Catherine & staff.

5/5

Google

Many thanks to All at Sherry Fitzgerald Catherine O’Reilly for managing the sale of our house. We are delighted and felt from our initial meeting with Catherine and Alex that it was all in the right hands. The management and communications from Alex, Catherine, and especially Robert Earls throughout the process was 1st class.

MJM · 26 August 2021

Agent replied · 25 August 2024

Dear Mike and Fiona, we are naturally delighted for you and the positive completion of the sale of your property. Having been there with you throughout the process - from its early stages until closing - is evidently what our service is all about. Nonetheless, your kind words and review are a keen reminder of how and why we have the privilege of being the first estate agent in the County. The whole team in Arklow wishes you the best in your new environment.

5/5

Google

I was so pleased with the service that I received from this business it was just excellent great communication and contact from them . They have a great phone service and a speedy response in getting back to me , found them very reliable and sufficient and would definitely recommend them.Expecially Martina ,thank you so much for everything

Daliborka · 24 December 2024

Agent replied · 24 December 2025

Many thanks Ivana for taking time to review our services and for your kind words about our team, especially Martina. Best regards from all of us at SFCOR.

5/5

Google

An efficient operation with a particular good shining star in Arklow. Robert Earls is a very knowledgeable, intelligent and service orientated negotiator. His attention and communication skills are second to none in the industry . We were delighted with our outcome due to his diligence and untiring application to detail.PositiveResponsiveness, Quality, Professionalism, Value

EAMONN · 26 August 2021

Agent replied · 25 August 2024

Dear Eamonn, heartfelt thanks for your lovely words. Our team was very keen on counting you as one of our clients. Your feedback is all the more appreciated in light of Robert's involvement in your sale. Wishing you the best and our office is always open. The Team @ Sherry FitzGerald Catherine O'Reilly.

5/5

Trustpilot

House Sale

Ed Reilly, Sherry Fitzgerald has just completed the sale of our home. I found Ed and his office staff very professional right through the process. I chose Sherry Fitzgerald because they had a very good knowledge of properties in the area. It was a pleasure to deal with Ed and his team. The house photography was excellent and the sale was handled professionally. I would have no hesitation in appointing Ed and his team to sell a property for me in the future.

MlByrne · 9 April 2025

5/5

Trustpilot

Professional

I had a great experience working with Linda Christopher from start to finish. She was professional, responsive, and made the whole process feel straightforward and stress-free. Communication was clear at every stage, and she was always available to answer questions or provide guidance when needed.

Miss · 18 March 2026

1/5

Trustpilot

We as a customer we have right to know…

We as a customer we have right to know what is the reason for unsuccessful. I have applied for more than 10 houses not even one I got a viewing. I understand there is a huge demand and applications. But I have applied at the very first moment it is posted. We are a full time working with clean record and I have mentioned it to them in my intro. I really don't understand how transparent they're in this process. It leads to doubts of internal dealings and unfair procedure. I appreciate you technology of automated process but when customers are spending time to fill in details and showing serious interest. Isn't your options to take your time in reviewing the application fairly to give an opportunity for the serious applicants.

Hemanth · 8 September 2023

Agent replied · 24 August 2024

Dear Hemanth Kumar Narayanswamy, We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you to confirm which office your were dealing with.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Sherry FitzGerald Catherine O'Reilly's Google reviews

Questions about Sherry FitzGerald Catherine O'Reilly Arklow

How many reviews does Sherry FitzGerald Catherine O'Reilly Arklow have?

Sherry FitzGerald Catherine O'Reilly's Arklow office has 292 reviews across two platforms: 120 on Google, 172 on Trustpilot (across the whole business).

What is Sherry FitzGerald Catherine O'Reilly Arklow's rating?

Sherry FitzGerald Catherine O'Reilly Arklow is rated 4.3 out of 5 across all 292 reviews, and 4.9 out of 5 on Google from 120 reviews.

Where is Sherry FitzGerald Catherine O'Reilly's Arklow office?

Sherry FitzGerald Catherine O'Reilly Arklow, 45 Main Street, Arklow, Y14 DT21.

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