5/5
GoogleBrilliant efficient service from Charlotte.
Agent replied · 16 April 2026
Thank you for your feedback Craig, Charlotte will be delighted. We hope you are settling into your new home :)
Trusted Agent profile · Arbroath
Wardhaugh Property Arbroath reviews
★★★★★
95 reviews across 1 platform
155 High Street, Arbroath, DD11 1DR
Wardhaugh Property's office in Arbroath, at 155 High Street, is rated 3.9 out of 5 across 95 reviews on 1 platform, including 95 Google reviews rated 3.9.
Reviews
Every review we hold for the Arbroath office, from every platform, shown as written. First names only.
Google5/5
GoogleMy experience with Nicola (Wardhaugh) has been incredible It’s very professional through out from viewing to moving in! Any issue that I have had has been sorted within days and nothing is too much …
Agent replied · 24 August 2024
Hello Kyle, we are glad you are enjoying your new home. It is such a stressful time and we try to help as much as we can to make it easier for everyone. Nicky will be delighted with your feedback. :)
4/5
GoogleFrom making my initial enquiry, the team at Wardhaugh were very accommodating and proactive in helping me find the flats that meet my requirements.
Agent replied · 9 October 2025
Hello Gareth, thank you for taking the time to leave a review, it is much appreciated. We hope you are enjoying your new home. Best Wishes Wardhaugh
5/5
GoogleThe Property Sales Team at Wardhaugh have been outstanding. Both Roddy and Jennifer have taken care of every aspect of the sale of our property from start to finish with professionalism, care and ease. I would recommend their services.
Agent replied · 24 August 2024
Thank you for your lovely review Charlotte. We hope you are enjoying your new home :)
5/5
GoogleHi Nicky, Was a massive help to me in getting a rental property she went over and above updating my profile and making sure last minute fitting me in to the block viewing
Agent replied · 24 August 2024
Hello Ricard, thank you for your review, Nicky will be delighted. We hope you enjoy your new home :)
1/5
GoogleShocking performance, viewed a number of properties with wardhaugh before the lock down happened and was looking down on by the person doing the viewing As soon as she saw me and my partner she looked at us like we were not good enough Felt very uncomfortable and then we found out all applications must be approved by her so gave up with them and will not be using them in the futureNegativeProfessionalism
Agent replied · 24 August 2024
Sorry we made you feel this way Gemma. Our team treat everyone with respect, equally and fairly. Please let us know if you see any other properties that you are interested in viewing.
5/5
GoogleJust a quick note of thanks to you and your expert team for all your support with selling our property. That's us moved out today and the new owners now have the keys. Thanks once again, absolutely brilliant service from start to finish, you made it so easy for us.
Agent replied · 24 August 2024
Thank you for your feedback, We hope you are enjoying your new home :)
5/5
GoogleNicky at Wardhaugh has been amazing to deal with and nothing has been too much trouble. My elderly aunt and uncle moving back to the area and Nicky has gone over and above helping them secure accommodation and giving them advice.
Agent replied · 24 August 2024
Hello Joanne, what lovely comments , thank you ....and yes we agree Nicky is amazing!:)
5/5
GooglePopped into Wardhaugh on Tuesday morning for some information. The ladies in the office were friendly and were really informative. The Manager introduced himself and was very pleasant and easy going and professional in his approach to my enquiry.
Agent replied · 24 August 2024
Hello John, Thank you for your feedback, we try to help everybody that pops into our offices. Sometimes it is for advice and sometimes just for a coffee! either way you will always be welcome :)
1/5
GoogleThe worst estate agent I have come across and I've dealt with a lot of bad ones! Don't expect to ever hear back from them. Numerous emails and messages left on their answer machines at both the Forfar and Arbroath offices. Extremely unprofessional!
Agent replied · 24 August 2024
Hello Adele, we do no know who you are and this review is damaging to our business.. we do not have any details of working with you?
5/5
GoogleAbsolutely Brilliant experience with Charlotte and Nikki.
Agent replied · 24 August 2024
Thank you for your comments Karrie... Charlotte and Nikki will be delighted! (p.s. we think they are brilliant too :))
5/5
GoogleUsed Wardhaugh when I moved house last May. Nicky Taylor helped me enormously. So professional, caring and kind. A nicer human being you could not find. A credit to the company.
Agent replied · 26 October 2024
How lovely, Nicky will be delighted... we also think this is amazing !
5/5
GoogleVery good customer service. Nice and plesant staff. Always ready to help especially Lori. Thank you Wardhaugh team.
Agent replied · 24 August 2024
Thank you Daniel, we will pass on our comments to Lori
5/5
GoogleLocal, personal and know the area like the back of their hand... a great example of how independent estate agents should be. Very good experience thank you keep it up!
Agent replied · 24 August 2024
Hello Lindsay, Thank you for your review, it is always lovely to receive feedback that confirms that we are providing the service that we pride ourselves on :)
5/5
GoogleUsed Wardhaugh when I moved house last May. Nicky Taylor helped me enormously. So professional, caring and kind. A nicer human being you could not find. A credit to the company.
Agent replied · 24 August 2024
How lovely, Nicky will be delighted... we also think this is amazing !
1/5
GoogleAmazing that anyone manages to rent through these jokers. Have been looking at properties for the past few weeks now. Very slow/ almost non responsive to emails. Initial applications seem to have been disregarded. Differing information depending on which branch you call. Obviously looking for that certain clientele, god help anyone actually renting through these people, deary me.NegativeResponsiveness, Quality, Professionalism
Agent replied · 24 August 2024
Hello Robert, sorry you feel this way, difficult times and we are all changing our business practices to work within a new normal. As you are aware from your emails with Adele we are experiencing a high level of enquiries and properties are going fast with a high number of applicants applying for each property at the moment. Hope you have now managed to find a property.
1/5
GoogleI've been searching for a property since Feb. I moved to arbroath 4 months ago into shared accomodation and spent that 4 months trying to find a property.i visited montrose to go to nationwide and spoke to an estate agent while I was there,i looked at two properties while i was there which i was shocked to be able to do on the spot and I found a property I liked and moved in roughly a week later which I've been happily living in for just over a week now Wardhaugh staff are friendly enough and I understand there is a process to these things but I truly believe they need more competition to buck their ideas. The estate agents I'm with have been nothing but super friendly and couldn't do enough to help me move into my new property and also they are helping me find some furniture as I only have a bed at the moment. I'm sorry I couldn't give a better review but my experience with you as a buisness was terrible as I say nothing personal against the staff who I'm sure are lovely
1/5
GoogleWe have repetedly applied for properties that have been shown available to rent for weeks and despite asking for feedback and if someone can get back to us to let us know if we will be getting a viewing or not we are constantly being ignored. It takes 2 minutes to reply to someone and say no you cant have a viewing but instead they leave you waiting and not knowing what is going on. They haven't been any help and have left us feeling that we have been written off renting any property from them without finding out our affordability.
1/5
GoogleTrying to rent a Forfar property, thier process is inflexible, not working and when I tried to visit in person I was patronised beyond my patience levels. I would recommend using any other letting agency unless you possess the patience of a Saint and the luck of the devil. Very poor service indeed.NegativeResponsiveness
Agent replied · 24 August 2024
Hello Ian, it is disappointing when you do not secure the property you have applied for, properties are renting quickly with an unprecedented demand at the moment. We always work with our clients to ensure that they have the support they need and help if needed. If you contact the office we will be happy to continue to assist in your property search.
5/5
GoogleAbsolutely amazing customer service! would highly recommend, made the whole experience easy to deal with!
Agent replied · 26 October 2024
Thank you Kieran. We hope you are enjoying your new home :)
4/5
GoogleThe whole process was seamless and measured. Nicky in particular was wonderful and detailed as I sought accommodation in Arbroath.
Agent replied · 24 August 2024
Hello Abraar, Thank you for your feedback, Nicky will be delighted. We hope you are enjoying your new home. :)
1/5
GoogleToo incompetent to function
Agent replied · 25 December 2024
Hello Laura, we have no record of you contacting Wardhaugh or why you have left this review. Please can you contact our offices so we can discuss. Our team always receive very positive reviews so this is very out of character. Thank you
5/5
GoogleThank you again to the sales team, always a personal and professional service.. can higly recommend, best in the area.
Agent replied · 24 August 2024
Always a pleasure working with you. Thank you
5/5
GoogleThe team are really nice and actually care about their tenants, thank you for making me feel valued
Agent replied · 24 August 2024
You are very welcome, we hope you are enjoying your new home :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Wardhaugh Property Arbroath
How many reviews does Wardhaugh Property Arbroath have?
Wardhaugh Property's Arbroath office has 95 reviews across 1 platform: 95 on Google.
What is Wardhaugh Property Arbroath's rating?
Wardhaugh Property Arbroath is rated 3.9 out of 5 across all 95 reviews, and 3.9 out of 5 on Google from 95 reviews.
Where is Wardhaugh Property's Arbroath office?
Wardhaugh Property Arbroath, 155 High Street, Arbroath, DD11 1DR.
