Trusted Agent profile
★★★★★
95 reviews across 1 platform
155 High Street, Arbroath DD11 1DR
Wardhaugh Property's Arbroath office at 155 High Street is rated 3.9 out of 5 across 95 reviews on 1 platform, including 95 Google reviews rated 3.9. Checked 9 October 2026.
Every review we hold for the Arbroath office, from every platform, shown as written. First names only.
5/5
GoogleCharlotte has been very welcoming and friendly during my hunt to find a home for myself and 2 kids after a relationship breakdown. Always keeping me updated and showing me a few flats around town. And always keen to help me in any issues or problems I occurred. And happy to say I got a flat also. Thankyou Charlotte
Hello Vicky, we are really glad you have settled into your new flat. We hope you and the children are enjoying the new home. :)
5/5
GoogleI worked with Charlotte, she was absolutely brilliant in helping my roommate and I find our first home, I couldn’t have asked for anyone better. Highly recommend this Estate agent, the CV was tricky at first but Charlotte helped us the whole process. Thankyou so much. :)
Hello Erin, so happy we were able to help you find your fist home. We hope you are enjoying it. Charlotte will be delighted with your comments thank you :)
5/5
GoogleHad a really good experience with finding a new home with Wardhaugh Property. Charlotte made the entire process as smooth as possible. I'd highly recommend using them.
Hello Stuart, we are delighted to have helped you find your new home and Charlotte will be delighted with your feedback. Happy house move day :)
5/5
GoogleMy husband and I are renting a property we found via Wardhaugh. Charlotte was prompt in dealing with my enquiries initially and despite an issue when we were unable to view the first property, was efficient in moving forward with our rental process. She was very patient when answering my many questions and polite at all times.
Hello Liza, Thank you for your lovely review, Charlotte will be delighted. We hope you are enjoying your new home :)
5/5
GoogleWhen house hunting Wardhaugh properties allowed a seamless transition between branches and did not drop my application when I couldn't find the right home for me. When dealing with Wardhaugh there was a special attention to detail throughout the whole process from putting in my application to move in date to ensure I was happy with everything and all details were something I agreed with. Nicky Taylor has been extremely helpful and has dealt with any maintenance or queries promptly. Being a tenant with Wardhaugh properties has allowed the main stressors to be alleviated by Nicky so all I had to focus on was my physical move. They even offer a service for setting up utility bills and the transfer of your accounts from your previous address !!
Hello Katie, we are glad you are enjoying your new home. It is such stressful time moving house, and even trying to find one a the moment!! Anything we can do help make moving is easier is always our pleasure. Nicky will be delighted with the feedback. Thank you :)
5/5
GoogleSpecial mention to Nicky Taylor Property Manager who provides a very professional service, always on hand to help and provide information, excellent communication and I wouldnt hesitate to recommend her to landlords looking to rent out property or tenants looking for a new home. Really goes out of her way to look after her clients.
Hello Sally, thank you for taking the time to leave a review. Nicky , and the team will be delighted with your positive feedback. :)
5/5
GoogleI Used Wardhaugh Property and received a very professional service from Roddy Maxwell from start to finish it was exceptional. Roddy took me step by step through the whole process which put me straight at ease, nothing was too much trouble for him very friendly and professional, Roddy kept me informed throughout the whole process which took all the stress from me. I cannot recommend Wardhaugh Property & especially Roddy Maxwell enough.
Hello Gillian, Thank you for your positive comments. Buying and selling a home can be very stressful and we pride ourselves in providing the personal service and support to make sure it is as stress free as possible. Roddy will be delighted with your feedback. Thank you :)
5/5
GoogleAmazing experience with Wargdaugh property right from searching for a place to finding one that suits the family. Nicky has been exceptionally supportive and excellent throughout the journey. Very supportive and responsive to emails and questions. I would recommend wardaugh to anyone looking for a place called home. Thank you Nicky My family is graceful😊
Hello Ishmael, we are delighted that your family are happy in their new home. it was a pleasure to help you. Nicky will be delighted with your positive comments. Thank you :)
5/5
GoogleMost helpful Charlotte was very professional in dealing with us in fact the whole team were. Would highly recommend Wardhaugh Property
Hello Hamish, thank you for your review. We hope you are enjoying your new home. :)
1/5
GoogleUnfortunately was very disappointed with the service I received. Failure to communicate without me having to contact them first and no calls when promised. Eventually decided to use a different company.
5/5
GoogleCharlotte was very good at dealing with myself and was every thorough throughout the process. Thank you.
Hello Kailey, thank you for you positive feedback , we hope you are enjoying your new home :)
5/5
GoogleWardhaugh property is a great place to look if you're looking to rent or buy a house every one at the place was very kind and very friendly especially Roddy Maxwell he was very helpful and he helped me every step of the way . thanks very much Roddy Maxwell
Hello Caroline, Roddy will be delighted with your feedback, we are always happy to help. Thank you:)
5/5
GoogleExcellent service and kept me posted on all viewings - sold house in expected time. Roddy and Jen were magnificent- highly recommend
Hello Derek , Thank you for your review. We hope you are enjoying your new home. Jen and Roddy will be delighted with your feedback.... we agree we also think Roddy and Jen are magnificent !!:)
5/5
GoogleMy friend recently purchased a house through yourselves. On the occasions I was with her, I found your staff in Arbroath to be very helpful. Everything was explained brilliantly and all promises followed through. I would highly recommend your company, one of the best around.
Hello Anne, thank you for your recommendation, it is lovely feedback :) We hope your friend is enjoying the new home.
5/5
GoogleNicola Taylor is such an amazing woman. She made my house searching process a stress free experience. I would recommend Wardhaugh Property. My family and I are very happy with the property.
Hello Funmilayo, We are delighted you and your family are enjoying your new home. Nicky will delighted with your feedback! :)
5/5
GoogleNicky Taylor has been absolutely top class. Customer skills and personality shone through very supportive. Nothing was too much bother and I really appreciated Nickys approach thank you Jackie Duncan
How lovely! thank you Jackie, we hope you are enjoying your new home :)
5/5
GoogleNicola was extremely helpful and courteous I would highly recommend ti anyone ti let from Wardhoughs and special mention to Nucola with a big thank you for all your help.
Hello John, thank you for your positive feedback. We are pleased that we were able to help you... it was our pleasure :)
5/5
GoogleReally enjoyed the services provided by Wardhaugh property and Nicola Taylor was the best person I’ve met in Scotland, she was nice and lovely and also devoted her time for me throughout the process.
Hello Eric, this review made us smile! we agree Nicky is the best!
4/5
GoogleStaff very friendly , my property was not accurately described in the advert. Very slow buying process and hard communication between me and the seller whatsoever. Manager is very friendly and helpful ,the staff as well . Way of addressing issues is still slow and needs improvement. Phone answering ......takes a long time
Thank you for your review
5/5
GoogleCharlotte has been amazing, nothing was too much trouble. Very efficient, professional and has went out of her way to help find me the perfect property. I would highly recommend Wardhaughs.
Hello Vicky, thank you for your lovely feedback. Charlotte will be delighted with your feedback, we hope you are enjoying your new home :)
5/5
GoogleNicky is Amazing, patient and very understanding. The smooth process and quick replies to all my endless questions.
Thank you Sarah, we hope you are enjoying your new home :)
5/5
GoogleI have dealt with Roddy for many years buying & selling properties. Excellent service from Roddy over the years, made my recent buying effortless, will not go anywhere else.PositiveResponsiveness, Quality
Thank you Polly, we always enjoy working with you and provide the personal service that makes all the difference! Roddy will be delighted with your comments. Thank you :)
1/5
Google(Dated 2016) Awful service. Set up viewings for 3 properties in Arbroath. Got there a few minutes late (we came from Dundee), and the sour faced rep (Robin) said we could only view 1 of the properties because the other ones had been applied for. Fair enough, but the entire viewing was negative. It wasn't the flat for us but the guy didn't know a thing about it, never smiled or looked remotely interested. Couple of weeks later, both flats we couldn't view were still for rent, so we set up a viewing for one of them without issue. Got there on the day, (on time) and realised eventually nobody was coming. Phoned them up, they claimed to have the wrong phone number for us, and that our rep (Max) had been "taken out of the office unexpectedly." Very unprofessional to not let us know. Update: Couple of weeks later, my parents arrange to view 2 properties, with Max. 4 of us go, nobody turns up. Dad calls after 15 minutes. They say (without checking anything) that Max was held up at a previous appointment and would be there in 5. 10 minutes later Robin from the first viewing shows up, and apologises (unconvincingly), and shows us the flat. We couldn't view the second property because it was only on the website to 'generate interest', but he offers another at the top of our budget. We go see it, perfect place. We decide an hour later we're having it, go into the shop to be told the price is £50 more than what Robin said, they need ID, and bank statements, and they needed us to be earning £16.5k a year, which we don't. This wasn't mentioned at the viewings and it was a smack in the face, like saying we were not good enough for this flat. So unimpressed with this pack of clowns.
5/5
GoogleLori has just recently taken over the running of property maintenence and I have to say she has done an amazing job. In the space of 10 days I've had all my issues addressed that have been ongoing for quite a long time. Lori is the kind of employee that is worth her weight in gold, polite,professional, understanding and empathetic and treats you like a person not a job and an asset to the company.PositiveResponsiveness
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Wardhaugh Property's Arbroath office has 95 reviews across 1 platform: 95 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Wardhaugh Property is rated 3.9 out of 5 across all 95 reviews, and 3.9 out of 5 on Google from 95 reviews, checked 9 October 2026.
Wardhaugh Property, 155 High Street, Arbroath DD11 1DR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.