Trusted Agent profile Β· Andover

Connells Andover reviews

3.2

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313 reviews across 2 platforms

Winchester House, Winchester Street, Andover, SP10 2EA, SP10 2EA

Connells's office in Andover, at Winchester House, is rated 3.2 out of 5 across 313 reviews on two platforms, including 167 Google reviews rated 4.3.

Google logo

4.3 / 5

167

Reviews on Google

This office

Trustpilot logo

146

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Andover office, from every platform, shown as written. First names only.

5/5

Google

Thanks to Martin and Savanna particularly bit all has gone well

Linda Β· 10 November 2021

5/5

Google

I am very happy to recommend the sales team at Connells in Andover. Following the death of my brother I was responsible for putting his house on the market, and within a short time a very good offer was put forward and the sale has now completed. They have been infinitely patient and sensitive during a contentious and difficult Probate and their charges are very fair.

Deborah Β· 11 November 2019

5/5

Google

Dee Dowen and the rest of the team were incredibly helpful throughout the entire process. They consistently went above and beyond to progress our house sale, which made the entire journey significantly more reassuring. Would highly recommend.

Bradley Β· 10 November 2023

5/5

Google

Great service throughout

Richard Β· 15 December 2023

Agent replied Β· 9 November 2024

Thank you for your brilliant 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Awful awful estate if you dont want your house sold and no communication this is the place to go!! Not even customer services get back to you

Tom Β· 10 November 2020

Agent replied Β· 9 November 2024

Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.

5/5

Google

I have connells managing my property for me, they were effective at getting the property letter out. Found me multiple choices of people willing to rent. Managed the showing round and advertised it with professional photos. James has always been on point to answer and explain any questions I have had through the process. Would use again

Graham Β· 10 November 2020

4/5

Google

Friendly & professional. However, will not use because of pricing issues. But, agent was polite and professional and I understand that the Company sets pricing policy not the individual agent.

John Β· 11 October 2023

4/5

Google

Although my overall experience with Andover Connells wasn't completely smooth sailing due to communication issues, I received an excellent customer service from James Bell; he is highly knowledgeable, professional and dedicated to ensure customer satisfaction - thank you.

Catherine Β· 10 November 2022

5/5

Google

Our mortgage advisor (Jake Brewster) in the Andover branch was incredible. We got way more than we thought we would be able to and he was responsive and helpful throughout. Couldn't rate the mortgage advising services highly enough!

Megan Β· 10 November 2022

5/5

Google

Really nice friendly team. Kept me informed every step of the way. Would highly recommend Connells to sell or buy your property. well done team

Sandra Β· 10 November 2023

5/5

Google

I'm happy to recommend the sales team, it was a pleasure to work with Justin and Dion. Thanks to them everything went nice and smooth. It was a stressful time for us and they definitely made things much easier for us. Will recommend to all friends and family. Thanks again πŸ™‚ …

RafaΕ‚ Β· 11 November 2019

5/5

Google

What can I say? Fantastic service. Martin and the Andover branch team are exceeding my expectations. Professional and friendly, focused but not pushy. I feel very confident that they know what they are doing. Their local knowledge of the property market is unbelievable.PositiveResponsiveness, Professionalism

Atlanta Β· 10 November 2021

1/5

Google

Not satisfied with their customer service as they have little to no clue what they are doing, overall horrendous and rude

Amy Β· 10 November 2023

5/5

Google

Jake Brewster helped us remortgage one of our Buy To lets. Not easy as we are expats. However he dealt with all the numerous queries and hurdles professionally and efficiently. Would use againPositiveResponsiveness

Clive Β· 10 November 2022

5/5

Google

Thank you Connells Andover. Just bought a new build and sold my house through this office. Nothing was too much trouble, I pestered Justin throughout the sale and he was a pleasure, very professional and the whole thing went by really quickly. Very impressed and would highly recommend.

George Β· 11 November 2018

5/5

Google

Massive help from Tristan, can't fault the service provided

Amy Β· 24 January 2024

5/5

Google

Massive help from Tristan, can't fault the service provided

Amy Β· 10 November 2023

1/5

Trustpilot

One star

One star .....

Phone Β· 28 July 2026

5/5

Google

Fantastic service! The only agent to bring full details of a rental agreement at the time of viewing. We knew exactly what everything would cost right from the beginning. We are really happy with our new home!

Jason Β· 11 November 2018

5/5

Google

I'm a local landlord in Andover, and have found Ollie in the letting dept to be brilliant. He has be consistant in findind good tenants, totally professional and kept me informed throughout the whole prosess. Jo Burrell.

Jo Β· 11 November 2018

5/5

Google

Sold my property quickly and for a great price when other agents were sceptical of the 'market place'. I felt real trust with Ash and Justin and they didn't let me down once. Very pro active.

Christian Β· 11 November 2018

5/5

Google

Really nice people here who want to genuinely help you through the sales process. I've sold many many houses and this Connells branch has given me my best experience so far. Thank you for that.

Amardeep Β· 11 November 2018

1/5

Trustpilot

Utter disgrace

Rent properly

Sandra Β· 19 June 2026

5/5

Google

Really professional , amazing work

Zsuzsy Β· 11 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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