Every review we hold for the Amersham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotApartment 5 West Wing SL4 3TD Windsor
We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.
Mustafa · 2 June 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that you had a positive experience with our team. Providing excellent customer service is extremely important to us, so it is always rewarding to receive such positive feedback.
Your kind comments will be shared with the team, who will be pleased to know that their efforts have been appreciated.
Thank you again for your review and for choosing Hamptons.
★★★★★ 5/5
GoogleNabeel and team were excellent throughout the whole process of selling my in-laws house. They were very proactive, professional and always considerate of my in-laws needs.
Their advice during what was a challenging sale was greatly appreciated.
Definitely recommend.
Kevin · 24 September 2025
Agent replied · 8 October 2025
Thank you for the fantastic review! We are so happy to hear that Nabeel and our team provided excellent service during the sale of your in-laws' house. We will always go above and beyond to meet our clients' needs and we truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would like to extend my whole hearted thanks to Kraig and the team. Kraig kept us informed during the sale of the property and was extremely diligent and professional throughout. We felt well looked after at all times. It wasn't always an easy process but Kraig was always willing and happy to step in and help. I would highly recommend Kraig and the team and would certainly use them again.
Jackie · 22 July 2024
Agent replied · 22 October 2024
Thank you for your wonderful review Jackie. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
TrustpilotVery efficient
Very efficient and responsive to requests from our tenants and sourcing the correct tradesmen to sort issues in a quick and timely manner and at a competitive cost.
Particular mention to Mandy and Patryk who are superb
Anna · 30 September 2026
Agent replied · 10 October 2026
Thank you for your kind review.
We're delighted to hear that you have found our service efficient, responsive and reliable. Providing prompt support for both landlords and tenants, while sourcing trusted contractors who deliver quality work at a competitive cost, is something we work hard to achieve, so it's wonderful to know this has been reflected in your experience.
A special thank you for recognising Mandy and Patryk. They will be absolutely delighted to hear your feedback and to know their hard work, dedication and attention to detail have made such a positive difference.
We truly appreciate your support and thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotThe very fast and efficient response I…
The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.
Ian · 17 March 2026
★★★★★ 5/5
TrustpilotBrilliant Service Throughout
We worked with Mel, Callum, James and the team at Hamptons to sell our house in Dulwich. Despite the market being a bit slow at the time, their access to high quality buyers ensure a quick sale at the price we wanted.
Dodd · 17 April 2026
★★★★★ 5/5
GoogleI cannot recommend Kraig and the team at Hamptons Amersham enough! Our sale was quite frankly painful with issues with solicitors and chain collapses! I didn’t actually believe we would ever get to this place where we move into our new home and the lovely couple buying our home will get to enjoy my old home - and the reason we are here is Kraig! He worked hard to keep everyone informed and on board and kept the sale going for 9 months which is no easy task! There were times I was despairing but he was honest and truthful all along the line and we DID get there. His hard work, persistence and support over this period were invaluable. We were not a multi million pound sale but a modest home - the team gave it as much effort and enthusiasm as a big commission sale! We thank you all from the bottom of our hearts!
Flick · 10 October 2023
Agent replied · 22 October 2024
Thank you for your wonderful review Flick. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
GoogleHamptons were very helpful and informative along the whole process from viewing to purchasing. A pleasure to deal with and would recommend
Many thanks again to all
Kevin · 15 November 2025
Agent replied · 22 November 2025
Thank you for your kind words and recommendation! We are so glad to hear that you had a positive experience with us and that our team was able to assist you throughout the entire process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotSold a house through Hamptons…
Sold a house through Hamptons Salisbury.Extremely poor customer service & experience. Manager was arrogant & the team we dealt with had no integrity about information they advised us . Didn’t tell us that our buyers didn’t have a mortgage even though they’d said they were able to proceed We told them we only wanted cash buyers .. We wanted a quick sale but it dragged on for months . They made excuses & never admitted their wrong doing . Would never use them again .
Sally · 8 July 2023
Agent replied · 30 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 1/5
TrustpilotHamptons Letting Agents APALLING
Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.
Laurie · 3 July 2023
Agent replied · 30 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotExcellent Property Manager.
David Whiting has been the Property Manager looking after both my Tenanted Properties for the last 10 years and over that time has provided a friendly efficient service. Nothing is too much trouble and problems are solved quickly and without fuss.
Mr · 22 March 2026
★★★★★ 5/5
TrustpilotDena is a great Property Manager
Dena is my current contact and Property Manager at Hamptons, and she has been extremely professional and a pleasure to deal with. She has been very helpful in assisting with recent parking issues and in resolving ongoing problems with unauthorised vehicles.
Zai · 20 March 2026
★★★★★ 5/5
GoogleHad a wonderful experience dealing with the Amersham Branch. Nabeel and the team were extremely professional and informative throughout the process of selling our home. Thank you so much to them all for making the whole process such a positive experience.
Clare · 8 May 2025
Agent replied · 8 June 2025
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Hamptons Customer Care.
★★★★★ 5/5
TrustpilotVery good service
Daniel Johnson [Hampton's St Alban's] has been intrepid in following up a number of difficult challenges arising from the rental of our flat. He is committed to helping both property owner and tenant resolve differences and move on to successful outcomes. Daniel is polite and professional. I can fully recommend his work and the work of his company.
Liz · 13 October 2025
★★★★★ 5/5
TrustpilotProperty Well Managed
Constance , our Property Manager in the Horsham office, has been helpful, patient, efficient and professional. We are very grateful to her for orchestrating the various repairs and replacements that our property has needed. Thank you.
Sue · 13 August 2026
Agent replied · 22 September 2026
Thank you for taking the time to share your feedback. We are delighted to hear that Constance has been helpful, patient, efficient and professional throughout your tenancy.
Providing excellent customer service is something we strive for, and it is wonderful to know that Constance's support in coordinating the repairs and replacements at your property has made such a positive difference. I will ensure that your kind comments are passed on to her and to her manager, who will be pleased to hear of the impact she has had.
Thank you again for your feedback and for recognising Constance's hard work.
★★★★★ 5/5
TrustpilotI have been using Hamptons to help me manage a property
I have been using Hamptons to help me with the rental of my property since they moved to Blackheath. I recently have upgraded to their management service and I couldn’t be more delighted with the service I’ve received from the entire team there. My point of contact there is Abida Tasnim who is simply superb. Her response time is immediate and her attention to detail and professionalism second to none. I feel in very safe hands there with her and Alan Van and could not rate this Blackheath branch highly enough.
Ailish · 15 May 2026
★★★★★ 5/5
GoogleWe are in the process of selling our family home under probate with Hamptons and have been thoroughly impressed by the marketing, viewing process, back office, and perhaps most importantly communication and guidance.
I would highlight the efforts of Mark in the office, as well as Robert who are both quite clearly working on our behalf and guiding us on our next steps throughout. As a property professional, I deal with agents regularly but have been very impressed and would happily recommend to anybody in the Amersham area.
Jose · 1 August 2025
Agent replied · 8 October 2025
Thank you for your wonderful review! We are thrilled to hear that you have been impressed by our team's efforts during the process of selling your family home. Our team takes great pride in providing excellent marketing, viewing process, and communication to all our clients. Your recommendation means a lot to us. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotExperiences renting a flat managed by Hamptons
I have been renting a flat managed by Hamptons and compared to my experience with number of other property managers, they are very responsive, helpful and flexible. Any issues I’ve had in the flat have been resolved super quickly - particularly our property manager Danish Ashraf has been super helpful throughout. Would happily recommend Hamptons.
Elina · 25 October 2025
★★★★★ 1/5
TrustpilotUnprofessional and costed me more money . Avoid !!
Very disappointing and unprofessional service despite taking so much money for fully managing the rental of my apartment. Hamptons property in charge mismanaged payments on the property on multiple multiple occasions leading to damages being paid out and most recently Hampton’s completely washed their hands of any accountability on debt from non-payment of a service charge despite managing the property at the time forcing me to make payments of several hundreds to close the case. During the rental period services such as routine inspections that were handled by Hampton did not notice and report a massive leak and mould which again led me to spending a lot in maintenance and replacement costs. This could’ve been avoided if the inspection service was thorough. All in all Hampton has costed me a lot of money when managing my apartment while taking a lot of money for nothing. Avoid at all costs. I will certainly not be listing my apartment again with Hampton’s.
Krupa · 7 May 2026
★★★★★ 5/5
TrustpilotThe letting team at Hamptons in Maidenhead
The letting team at Hamptons in Maidenhead have managed our rental property for over 10 years. The service has always been excellent. Harjeet Kaur was our Property Manager for many years and was excellent in every way, proactive, efficient, responsible and responsive. Thank you. Paul
Paul · 19 January 2026
★★★★★ 1/5
TrustpilotIts messed up!
They've reached out to me and I would still like to give them a 1 star review. Victoria Beckett is in charge of the Kingston location and exchanging emails with her. I need them to prove that the Check in report is got photos from before we moved in if they are going to compare it for deduction of deposit. When I make a point with these people, they always tend not to answer. I just want to know how recent the photos are in the check in report. They know I have been ill and we have stated there are valuables in the flat and would not like to have viewings. But they still argue, even with email as proof - stating its been misunderstandings. Not very good customer service skills with that. And accusing us saying that Hamptons doesn't have under-handed tactics. But if they didn't, why did they bother to hide the cracks in the walls with previous tenants furniture/things to begin with? Then saying those damages are now made by us. Not good enough!
T · 28 February 2023
Agent replied · 30 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 4/5
TrustpilotMya is a great property manager
Mya is a great property manager. She has been attending to my matters for years now & proven to attentive. She is prompt with her replies, humble and does her best. She deserves a promotion!
Wong · 8 April 2026
★★★★★ 5/5
GoogleKraig and the team were exceptionally helpful with my recent move, nothing was too much trouble!
Kraig kept me updated throughout the process, and was proactive in assisting with the transaction to ensure a smooth process.
I would have no hesitation in recommending Kraig and the team at Hamptons, thank you for all you did for me !!
Jonathan · 22 July 2024
Agent replied · 22 October 2024
Thank you for the great feedback Jonathan. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Amersham was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
TrustpilotHamptons Marlborough’s knowledge of the market was…
Hamptons knowledge of the market was perfectly suited to an unusual and therefore possibly difficult sale. Professional , polite and with great communication throughout I seriously cannot find fault… I would highly recommend Marlborough Hamptons with a special mention to Andrew Llewellyn who was there from the beginning to the completion!
Joanne · 20 November 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.