Trusted Agent profile · Amber Valley
★★★★★
58 reviews across 2 platforms
2a King Street, Belper, DE56 1PS, Amber Valley, DE56 1PS
Hall & Benson's office in Amber Valley, at 2a King Street, is rated 4.1 out of 5 across 58 reviews on two platforms, including 51 Google reviews rated 4.4.
Every review we hold for the Amber Valley office, from every platform, shown as written. First names only.
4/5
GoogleBelper branch. Friendly, helpful staff. Special mention to Donna who actually picks up the phone to resolve issues rather than just emailing, it makes such a difference. Would definitely recommend The Walkers
Thank you so much for your kind words and recommendation! We truly appreciate your support and are happy to hear that Donna's dedication to great customer service has made a difference. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleOur mortgage advisor Danielle has been amazing. She has kept us up to date the whole time, explained things so we understand, made appointments we were able to make after work and just been great the whole way. We would recommend her to anyone. Thanks
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Amy! Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent experience so far. Hannah has been great and made the viewing and offer process so smooth. Maddie is a pleasure to deal with, very helpful and worked hard to help secure my mortgage. Would definitely recommend.
Thank you for taking the time to leave us this great 5* review and recommendation Becky. Kind regards, Lucy, Customer Relations.
5/5
GoogleBrilliant! A massive thank you to Abigail and Lee for their professional, responsive and friendly conduct throughout the purchase of my property. A very upfront and honest Estate Agent who give you all the details of a property if they have it ( such as sales that have fallen through and the reasons for it.) Abigail was very attentive and helped with the sale wherever she could, and Lee gave very straight forward and clear mortgage advice. I will be recommending Hall and Benson to anyone embarking on moving home. Thanks again! Heather.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThe staff at Hall and Benson have been really knowledgeable, helpful and professional, they've done everything we could possible ask of them and it's clear they want to make sure their customers are happy.
Thank you so much for your kind words! We strive to provide top-notch service and it's always a pleasure to hear when our efforts are appreciated. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI honestly don’t know how to thank you enough! Abigail and Bethany were amazing, absolutely amazing. I was a buyer of a property, and was made to feel at east throughout the buying process. I feel that these two amazing ladies went above and beyond for my purchase! Buying/selling a house is always a bit of a stressful experience however they managed to keep me sane and well informed! Thank you! I strongly recommend ⭐️ ⭐️ ⭐️ ⭐️ ⭐️PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThe team led by Richard were fantastic in every way when selling and buying. Richard took us through every aspect as we found the e way system so daunting. He was there at every twist and turn. Without his expertise we would have … More
5/5
GoogleExcellent service on all aspects of my recent house purchase in Blackbrook Belper . The team at Belper were very professional especially Olivia and Richard . They made the whole experience a pleasure .I would highly recommend the Belper team of Hall and Benson . A big thank you . Phillip
5/5
GoogleWe used the mortgage advise within this branch, Sabina is professional, courteous and extremely helpful. Always came back to us in a timely fashion with any queries that we had and is a pleasure to deal with. I would certainly recommend her to anyone looking for Mortgage advice.
1/5
GoogleHall and benson have terrible customer experience, after 21 days waiting to have my new property removed off rightmove I had to send proof of purchase to rightmove to have it taken off the site. After losing my husband suddenly in January … More
Hello, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleAll me and my Fiancé can say is a massive thank you to Sabina and the team at Hall and Benson for helping us buy our first home. They were very understanding about the fact we didn’t have much prior knowledge going into the purchasing process
5/5
GoogleI bought my property in Openwoodgates, Belper in April 2022, and it took until November 2022 to finally get the keys due to an incorrect entry in Land Registry over a flying freehold on this property. All the way through Hall & Benson's Team, Richard, Olivia & Jess have been keeping me in touch with progress reports. Even to dropping off spare keys to my door that they received after the sale was finalised! I even received a very helpful Moving In box, with some gifts, really thoughtful. They helped relieve a long drawn out legal process, and I highly recommend Hall & Benson as a lovely local agent.
5/5
GoogleA massive thank you to Sabina for being fully attentive and professional throughout the purchase of my first home, couldn't have done it without her, made me feel totally at ease with something so stressful!
5/5
GoogleWell - Abi, Beth and Jess, what can we say? Last week we secured and exchanged on our curent home and purchased the new home of our dreams, a long term solution for our disabled son. You knew how important this house was to us. Typically as with conveyancing the process, we had a bit of a rollercoaster, but once formally sold you made the process quick and you never once let us down. At first we were tempted to go with a cheaper online estate agent unsure of where the 'true' value lay in traditional estate agents. The answer? You get what you pay for. Without all 3 of you at the healm pushing and pushing our chain to exchange we could well have lost our purchase and consequently all could've fallen through. 45 minutes from the deadline and Abi, you were making phone calls and pushing as hard as you could. Beth, I lost count of how many times you sat and listened to me on the phone as we tried to navigate the complex process. So to anyone thinking I'll go online and save a few quid, had we too made that decision I'm honestly not sure we would be packing our boxes ready to make the move. Thank you to you all. Without a doubt you will be top of my recommendations. Highly professional and amazing service.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOur experience with Hall & Benson has been near to outstanding. Particularly in our dealings with Richard McNamara and his team. We came to them in less than satisfactory circumstances and Richard particularly, approached our situation with immediacy, sincerity and the height of professionalism. We have felt secure in the knowledge of their attention to detail in both administration and communication, both of which were very lacking in our previous experience with another agency. We would highly recommend this team.
5/5
GoogleBig thank you to Abi for helping me buy my house, Was always there for advice and help, Thanks so much for everything. Would definitely recommend this estate agent.
5/5
GoogleMany thanks to Sabina earlier today for all the advice with my mortgage. Really appreciate the time spent answering my long list of questions!
5/5
GoogleJust wanted to say thank you to Joanne at the Belper branch for all her hard work. She did an incredible job helping us secure our dream house!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery professional service from the staff at Belper Hall and Benson throughout the sale of our property. It’s a fast moving market at the moment but nevertheless we are pleased with the services provided including the accompanied viewings, feedback and being kept inform of progress throughout the transaction. Special mention goes to Bethany who responded promptly to any questions we asked . Also to Jess and Abi for guiding us initially .PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGreat comunication and follow up service , kept me "in the loop" well Nick
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleSabina was very professional, proactive, helpful and knowledgeable and found us exactly what we were looking for.
1/5
YellStay away if you could help it
Twice have had to deal with them. first time when i was looking to rent, the woman who showed me around was abrupt, didnt know anything about questions i asked and was pretty keen in going home. Second time, wanted to buy a house. (Sophie) Useless at negotiating, communication or customer service and all she was thinking about was how much commission she could get out of it, not really about the service provided to the buyer.
5/5
GoogleNothing but good things to say about the service and the people that provide it. Really helpful, easy to get in touch with and they really went the extra mile to secure me my first home. Can't recommend them enough!
5/5
GoogleThe whole team at hall and benson was fantastic. My property was only on for a week and it had 3 offers in. They even had a buyer before it went to market. All the staff was super friendly and helped you through the whole process from start to finish.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hall & Benson's Amber Valley office has 58 reviews across two platforms: 51 on Google, 7 on Yell (across the whole business).
Hall & Benson Belper is rated 4.1 out of 5 across all 58 reviews, and 4.4 out of 5 on Google from 51 reviews.
Hall & Benson Belper, 2a King Street, Belper, DE56 1PS, Amber Valley, DE56 1PS.
