Warren Powell-Richards Alton reviews

★★★★★ 5/5

Google

Our buying experience through WPR was easy and largely stress free. Initially, my wife and I dealt with John McConkey, and then Susy Brooks as our purchase progressed. Throughout the whole buying process WPR were very professional while maintaining a friendly, flexible & approachable manner. Their communication is on point - fast and honest, and we were always kept up to date without having to chase for answers. On the few occasions we visited the (Alton) branch in person the atmosphere was relaxed, organised and everyone knew who we were, why we were there and who we were there to see without us having to explain. We would definitely recommend WPR to anyone thinking of buying or selling. They're on it.

Wardo221 · 5 March 2026

★★★★★ 5/5

Google

We used WPR to sell a retirement flat in BrendonCare. The team are very good with Claire as the original lead backed up by John, but the real star was Susy who was always on top of the sale progression. If you want your property selling and moving along then Susy is your woman and WPR are the ones to do it.

Mark · 1 April 2026

★★★★★ 1/5

Google

*Updates at bottom* I took a a time off work to view a rental offered by WPR. It had mold on almost every wall, the windows and doors were leaking with the seals clearly damaged and hanging out, the kitchen cabinets had doors hanging off and there was a extra bed in the living room. The mold was clearly a persistent problem in this unit because I could see where it had been previously painted over and come back again. No respect shown for the time or health of their potential tenants. *Update* After posting my review of my experience viewing a property currently offered by WPR (as of Feb 5th 2026) on Anstey road next to the doctor's surgery I received a email asking me to amend or remove my review. So I'm updating my review and including the email I received. The first thing I want to mention is the email is incorrect when it says the property was/is occupied. At time of viewing there was nothing but the furniture in the property the beds were striped and no personal belongings or food present. I understand mold and damp is a sensitive matter in a property because of it's serious health impacts on tenants. That is why I would not have viewed the property if I was informed if was currently affected by mold and damp. I don't see why tenent confidentialialy means perspective tenants can't be informed of the current condition of the property. Ether the agent had not checked the property before showing it or knowingly took a viewing for it when it was not ready for new tenants without informing perspective tenants. Both are unacceptable. Given the circumstances of the viewing, the condition of the property and the communication I've received from WPR I believe my review is truthful and reflective of the service me and my partner recieved. Update 2 WPR flagged the photos attached to my review and had Google remove it supposedly because it contains private identiing information. The only identifying information was my name and the lettings managers name. Those details have now been removed. The property I viewed that caused my intail review is now no longer listed for let. I presume while it receives the mold remediation and kitchen repairs WPR said it would undergo.

Andrew · 26 February 2026

★★★★★ 5/5

Google

I would like to express my heartfelt appreciation to Kylie and Kathleen for their exceptional professionalism and outstanding service in helping my family secure accommodation in Alton. What could have been a stressful experience was made incredibly smooth and hassle-free thanks to their expertise and efficiency. Their meticulous attention to detail, prompt communication, and unwavering support throughout the process were remarkable. Kylie and Kathleen went above and beyond to ensure every step was handled with care, making our move seamless and stress-free. Their dedication and commitment to client satisfaction are second to none. I highly recommend their services to anyone seeking reliable and trustworthy property agents in Alton. Thank you, Kylie and Kathleen, for making our transition so effortless. Olubunmi Onasanya

Onasanya · 1 February 2025

★★★★★ 5/5

Google

I dealt with Kathleen from WPR in Alton. She was very efficient and handled all my queries and requests with ease. Kathleen showed genuine care throughout the whole process. A very smooth and successful move for me. Thanks Kathleen….

Louise · 19 March 2026

★★★★★ 5/5

Google

Clive, Clare, Susy, and John were all incredibly helpful in the recent sale of my property in Alton. Where another estate agent had failed us significantly, the team at WPR really supported us through a fresh sale and exceeded my expectations completely. They are especially friendly and great to work with, I would recommend them wholeheartedly to anyone looking to sell their property.

Callum · 6 August 2025

★★★★★ 5/5

Google

I have been using WPR Alton for years and they are absolutely the best! Always professional, efficient, and quick to act. They consistently secure excellent tenants in a very short time and always achieve the best possible rents. A special thanks to Kathleen in the lettings department, she is a real superstar, both professionally and personally.

Ehud · 26 September 2025

★★★★★ 5/5

Google

Susy, John and the team gave us superb support during the sale of our flat which at times were very stressful. They were always there supporting and giving advice. We can't recommend them highly enough.

Amanda · 26 October 2025

★★★★★ 5/5

Google

Susy Brooks was fantastic and we are delighted with the service that we received - Susy was tenacious and always available to help when we needed her. Thank you Susy and the WPR Team!

Eleanor · 26 October 2025

★★★★★ 5/5

Google

Great job from the WPR team at Alton and Grayshott. In particular, Kylie and Susy were tenacious and focused. In truth, the whole team were fantastic. I deal with quite a few residential sales and they were exceptional. A thorough recommendation from me.

Chris · 21 April 2026

★★★★★ 5/5

Google

We are so happy that we finally found the best house for us through Warren-Powell Richards at a time when our house search was becoming desperate. We can\'t thank Richard Santos enough for answering every question we had with great patience and for managing our rental process for us in a stress-free and smooth manner. After all the experiences we have had, we feel very lucky to have crossed paths with Richard Santos and Warren Powell Richards (Source : allAgents)

Arda · 26 March 2025

★★★★★ 5/5

Google

We purchased our house in Four Marks through WPR this year. We found them to be hard working, conscientious, and Susy Brooks the their sales progressor was great. It makes a huge difference to a transaction to have a sales progressor on the team, particularly someone like Susy. We would recommend them.

Richard · 26 February 2026

★★★★★ 5/5

Google

We have bought a house through wpr, the process through out has been as stress free as you can think of but they have done everything thats been needed and asked of them, the main this I noticed was how good at communicating they were, thankyou for all your hard work

Adam · 26 February 2026

★★★★★ 5/5

Google

The team at WPR did absolutely everything they could to make my house move as stress free as possible. They often went above and beyond to assist and their communication throughout was excellent. Special mention must go to both Clare & Susy whose level of service was exceptional. Would highly recommend.

Alan · 26 January 2026

★★★★★ 1/5

Facebook

As a renter leaving, I allowed many people to look around the house I rented and was leaving as it was for sale. I was told people viewing would take their shoes off whilst looking around. However they left muddy footprints on the freshly washed carpet. WPR promised to make good the carpets, but landlord is upset with the state of the carpets still. The problem is that WPR never acknowledged the footprints or mess made to the landlord to diffuse the situation, they are clearly unaware I talk to my landlord. I am also still waiting for my deposit back, despite the independent survey coming up with very minor issues, no attempt to help resolve the issues from WPR.

Martin · 13 February 2026

★★★★★ 5/5

Google

We have been using Warren Powel Richards for over 10 years to manage our properties. We have found them to be very helpful and they have always responded promptly and appropriately. We would have no hesitation in recommending them as a managing agent.

Scott · 12 March 2026

★★★★★ 5/5

Google

WPR are very professional & friendly all the way from valuation to completion . They kept me up to date all the way through the sale of my house . I would definitely use them again if I lived in Hampshire

Tracy · 26 February 2026

★★★★★ 5/5

Google

Clare and the team have gone above and beyond to help me through what has been a very challenging process.

Suzanne · 4 June 2025

★★★★★ 5/5

Google

Fantastic, very professional service from the moment i met with WPR team to the end when I collected my house keys. I also used WPR for mu home valuation, again, super efficient and quick service. Highly recommend the company!

Jola · 26 February 2026

★★★★★ 5/5

Google

Kathleen has been marvellous in sorting out the change over of tenants. Like all the other reviews I would certainly recommend WPR in all aspects of property management.

Michael · 6 December 2024

★★★★★ 5/5

Google

We recently sold our house in Alton, Hampshire, through WPR and can thoroughly recommend them. They communicated with us and kept us, and our purchasers informed throughout and gave us an excellent service.

Jenny · 5 March 2026

★★★★★ 5/5

Google

Warren Powell Richards in Alton have provided an extremely professional and efficient rental service to us. I would highly recommend them.

Faith · 1 April 2026

★★★★★ 5/5

Google

Amazing support from Suzy Brooks and John McConkey whilst trying to sell our flat. It was a very stressful experience made easier with their help. They pushed through the sale despite very difficult solicitors. I can't thank them enough!

Belinda · 26 October 2025

★★★★★ 5/5

Google

Charming, Honest Estate Agents who know their game inside out, and have a very lovely dog in the office. I have both bought a property with WPR, and then returned to them again to sell it when I moved up north. Not only can they guide you through the sales process with very good advice, they are also experts at handling stressed buyers and sellers ( especially Aunty Claire ) , and bringing sales to successful conclusion. If I were to move again, I would happily return to them. (Source : allAgents)

Chris · 26 March 2023