Every review we hold for the Alnwick office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotSpams you
Sends you lots of emails and SMSs you never signed up for and no one click unsubscribe at bottom of messages - very frustrating
Joe · 11 May 2022
Agent replied · 19 June 2024
Hi Joe, We are sorry you have not had the service we would expect from us. Can we ask you to provide more information, like the property address in question and the email address you registered with us. can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
★★★★★ 5/5
TrustpilotLove our new property
Just moved in to a lovely rented property with Pattinson's and my partner and I are really happy with the house. The team at Pattinson's are really friendly and professional too and have been a great help getting everything done.
Joshua · 25 October 2023
★★★★★ 5/5
TrustpilotBlyth Team Are Best In The County.!
It's the second time I've dealt with the Blyth office, Louise, Linda and Terri all did a fab job. Very professional at every stage, they ensured that the property was sold at the best price for the seller and the vendor - it really was a win-win situation for all. A total pleasure to deal with and I'd have no problems at all in recommending them to others.
Vamp · 20 May 2019
★★★★★ 5/5
TrustpilotWe are relocating from the South East…
We are relocating from the South East to the North Shields area and the whole process of viewing and finding properties has been quite stressful. I’ve been dealing with 4 other agents but Pattinson’s North Shields have been nothing but accommodating and helpful arranging last minute viewings and sending things through quickly. I’ve dealt with both Adam and Ruth and they have made things easy. Totally recommend
Jo · 16 September 2019
★★★★★ 5/5
TrustpilotThe girls showing viewers round were…
The girls showing viewers round were superb and very knowledgeable they certainly helped with the sale as did James. All in all a very professional company
Pete · 25 July 2024
★★★★★ 1/5
TrustpilotVery bad getting back to you about…
Very bad getting back to you about enquiries. Was sent a link to give feedback but when I tried to do this it stated that feedback had already been completed. Mystery!
Deborah · 16 December 2020
Agent replied · 19 June 2024
Hi Deborah, I'm sorry that you have found our services to be unsatisfactory. Could you email socialmedia@pattinson.co.uk with more information so that this can be looked into further. Many thanks.
★★★★★ 5/5
TrustpilotExcellent service as always.
Very regularly deal with both the team at Washington branch and Charlotte Mason, at head office, for all my residential letting needs. They can never do enough, in terms of keeping in constant communication with progress and carrying out their role professionally and very efficiently. I would not take my business anywhere else.
J · 2 August 2022
★★★★★ 5/5
TrustpilotI can only praise the service I…
I can only praise the service I received from Lucy at the South Shields branch. She organised a viewing for me at the last minute, monitored the sale continuously and made the process of buying the house stress free and we were in within 2 months. First class service from a very pleasant and helpful person. Can only recommend very highly.
Phil · 3 May 2021
★★★★★ 5/5
TrustpilotStockton office - highly recommended
We cannot recommend this estate agents enough! The customer service was 10/10 and were very professional throughout. They were in constant contact, informing us of updates and how they could assist us further. We would like to say a huge thankyou to Jan - who went (above and beyond) to help us through our completion. Thanks again to her and all the team.Clare & Kirsty Pearce-Dryden
Clare · 8 October 2019
★★★★★ 5/5
TrustpilotI used Pattinsons Jarrow for both the…
I used Pattinsons Jarrow for both the sale and purchase of my properties…. the whole process was stressful for me but Alison, Jason and Dean provided a fantastic service. From organising the listing for the sale of my property to helping finding my new home. I am very grateful for all their help! Would 100% recommend.
Roisin · 22 February 2022
★★★★★ 5/5
TrustpilotAmazing staff
Amazing staff! They were so helpful, really couldn't do enough for us. As first time buyers we were so nervous but they made everything so clear and straightforward. Emily and Daniel working incredible. Both very respectful and anytime I call they really helpful. Thank you for make my day.
Ako · 17 December 2022
★★★★★ 5/5
TrustpilotExcellent
Excellent! We were looking to purchase a property to repatriate back to UK. We contacted several agents after searching tirelessly on the internet. Pattinson were the only ones who were responsive as well as so helpful in fulfilling all our requirements. We were thrilled with Helen from the Jarrow branch and will be purchasing another property in the future, through Helen. Super service, highly recommended.
DiveInPattaya · 9 January 2020
★★★★★ 5/5
TrustpilotIf you need to sell your property then…
If you need to sell your property then look no further my house was sold in 3 days and I actually got more that I thought and this is down to one lady Hellen Widdowson she is a 'woman on a mission'when it comes to selling houses always returning phone calls or emails informing me of progress
Andy · 29 November 2021
★★★★★ 4/5
GoogleClaire Suniega at the Alnwick office was very helpful remembering that I had expressed interest in a property I had viewed previously almost a year ago and had since assumed it had been sold, Fortunately I have been able to acquire the property , (subject to contract completion to date)
Claire S's . attention , response and service I consider is customer focused , professional and diligent.
Ian · 26 October 2018
★★★★★ 5/5
TrustpilotSunderland Branch
I have been dealing with the lovely Gabrielle at the Pattinson Sunderland Branch. She has helped me deal with a very difficult tenant with top notch professionalism and has now been able to put the property back on the market with speed and painfree efficiency. Highly recommended.
MS · 3 February 2023
★★★★★ 5/5
TrustpilotBrilliant, friendly, reliable and helpful
Fantastic service throughout the wholeLove - The team really went above and beyond to ensure our house sale went through smoothly and were friendly and reliable. Put my mind at ease and took a bit of the stress out of moving.
Lauren · 29 July 2023
★★★★★ 1/5
TrustpilotExtremely poor service with my rental…
Extremely poor service with my rental property. They have handed over an uncleaned property and upon asking saying I have not opted for a clean property. The car parking entry key has not been given with an excuse they not sure where the fob is! Not at all happy with the service.
Mr · 11 July 2022
★★★★★ 5/5
TrustpilotI would definately recommend using Pattinson in Whitley Bay
I would definately recommend using Pattinsons Estate Agents in Whitley Bay. We have found the girls in Whitley Bay, Helen, Sharon Louise and all very helpful and knowledgeable, They have recently sold our house for us and we are delighted with service we have received from them, they are very efficient and keep you well informed. It has been a pleasure dealing with them.
Brian · 31 January 2020
★★★★★ 5/5
TrustpilotExcellent service
Pattinson South Shields (Keith, Emily, Lucy, and Maria) provided an excellent service. They were always professional, communicative, and friendly. I would 100% recommend them, but if were to do it again, I would use a South Shields based solicitor, and not the suggested solicitor in Sunderland. However, this does not take anything away from the excellent service provided by Pattinson South Shields.
MR · 20 September 2020
★★★★★ 5/5
TrustpilotWhickham Branch
Absolutely fantastic service from the Whickham team! Massive thanks to Lynsey who went above and beyond!
Ashleigh · 10 January 2020
★★★★★ 5/5
TrustpilotDean from pattison has been absolutely…
Dean from pattison has been absolutely excellent from start to finish, helped me through what has been a really stressful and difficult time and genuinely took time to help me and make sure I was sorted with a suitable property as quickly as possible. Totally stress and hassle free and I can’t thank them enough
Lauren · 24 January 2022
★★★★★ 5/5
GoogleFrom the first phone call to arrange a viewing the agents Gemma, Rosie and Claire at Alnwick Pattinsons have been friendly, efficient and supportive. They are encouraging without being pushy, kept me fully informed and seemed genuinely excited to let me know I had an offer accepted. I feel I can ask anything however trivial which has been very reassuring, and would thoroughly recommend their services.
Joy · 26 October 2018
★★★★★ 5/5
GoogleI can recommend Claire and her team as they were professional when selling my mother's apartment.
Meg · 26 October 2019
★★★★★ 5/5
TrustpilotMy experience with Pattinsorens estate…
My experience with Pattinsons estate agents in North Shields and the head office was nothing but positive and very helpful. The staff, lyndsey, Craig, John, and Sam have been great and helped me all the way with the rental process...
Peter · 1 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.