Trusted Agent profile · Alnwick

George F.White Alnwick reviews

4.2

★★★★★ Great

54 reviews across 1 platform

4-6 Market Street, Alnwick, NE66 1TL

George F.White's office in Alnwick, at 4-6 Market Street, is rated 4.2 out of 5 across 54 reviews on 1 platform, including 54 Google reviews rated 4.2.

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4.2 / 5

54

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Alnwick office, from every platform, shown as written. First names only.

5/5

Google

A very big thank you to the team who helped us secure the home we have waited almost a year to find. We would like to thank in particular the brilliant, Rebecca Hindhaugh. Our very first house search and estate agent was with Rebecca at GWF. We both felt at great ease, she is genuine, friendly, very interested in ensuring she could help meet our requirements, knowledgeable and very timely in answering any queries we had. We hoped Rebecca would be the person to help us and, she absolutely was. She is very professional and friendly I'm sure Rebecca is a great asset to your team. Nothing too much trouble. You can teach the basics of a job to most people but you either have or have not a great natural customer awareness and service and Rebecca has both these qualities in abundance. Rebecca made our home search even more special and memorable. Thank you Rebecca and the rest if the lovely team.

Jayne · 8 April 2025

Agent replied · 2 May 2025

Hi Jayne. Rebecca and the team will be thrilled to read your review. Thank you so much for taking the time to leave it, and in such detail. We agree, Rebecca is such an asset. Wishing you all the best in your new home, Jayne!

5/5

Google

Jennifer has been a god send to us. We were having a horrible time trying to find housing. My daughter spoke to Jennifer and things moved incredibly quick. We are now in our new home. She went above and beyond to get us homed as quickly as possible and she is so professional as well as a lovely person. Cannot thank her enough for all she has done

Tracey · 4 October 2024

Agent replied · 23 October 2024

Thanks Tracey, what a lovely review to read. We'll make sure Jennifer sees this. All the best in your new home.

5/5

Google

We found a wonderful rental through George F White - Alnwick when we decided to relocate back up North. Jennifer was just incredible throughout the whole process with video viewings and calls. Jennifer took any additional stresses we had when moving 300 miles away out of the equation. All our questions were answered with quick response times whilst delivering excellent customer service. We’ve had the best year, thank you for making this happen for us, we really can’t thank you enough. We would highly recommend Jennifer as your negotiator.

Rachel · 30 August 2023

Agent replied · 29 October 2023

Wow, thank you so much for the fabulous example of the customer service we pride ourselves on - hope you are settled in your new home.

5/5

Google

All the staff that work at company's Alnwick office we're extremely pleasant polite and friendly, the services that we required over the past week we're carried out swiftly and without any fuss. Jennifer Neil is the agent that we viewed the property with and it was absolutely wonderful to find someone that knew what she was talking about and had answers to the many questions we had. Unfortunately the many other viewings we had (with other agencies) they were not up to speed and didn't have any relevant details of the properties that they were showing us and couldn't answer the relevant questions. We just have to say a huge thank you to Jennifer and all the staff at the Alnwick office you are all wonderful and we can honestly say that we can recommend the company to all. If I could give a 10 star recommendation I would. Once again many thanks and a job well done.

Stephen · 7 June 2023

Agent replied · 7 July 2023

Wow, being honest we are blushing a bit... this is a fabulous review and has already been circulated to our team who we are very proud of - thanks for taking the time to write your review, it's 10 stars in our eyes!

1/5

Google

We travelled from Wakefield West Yorkshire for a viewing of a property in Alnwick. The appointment time of 12.00 on a Saturday lunchtime. I was very disappointed with the Alnwick office as they couldn't be bothered to show up to show us around. We bothered to travel over 4 hours in bank holiday traffic. Surely they could travel 5 minutes to show us around. We're cash buyers with no chain. They clearly don't what to run a successful business.

Ady · 26 August 2025

Agent replied · 2 September 2025

Hi Ady - sorry to hear of your issues on Saturday but we've checked with our Northumberland team and we neither have your details on our system nor did we have any arranged viewings over lunchtime on Saturday - please feel free to contact us on 0333 920 2220 with more details so we can look into this for you.

5/5

Google

Couldn't have asked for a better service. Many thanks to Jennifer and Lorna for their helpful, friendly and professional support in helping us accessing our new home. First rate service from start to finish. Wouldn't hesitate to use GFW in future.

Eric · 4 October 2024

Agent replied · 23 October 2024

Hi Eric, thanks for leaving us this review, we're so pleased we were able to help. Wishing you every happiness in your new home.

1/5

Google

Shocking unprofessional company, who do not care about their customers. I had an appointment to view a property at 3pm on Tuesday the 20th January. I travelled the 26 miles from Pegswood to Whittingham to see no one had appeared. I checked my phone and found that someone had left a message at 10.40 am to say the house had been taken. Surely people should have the viewing that's been booked for them before a decision has been made !! I rung up the agent to be told the owner had picked someone himself. If the owner had someone in mind he should have let the people who have viewings booked long before a few hours before the viewing. It's disgraceful. I've had to do a 58 mile round trip for nothing today and I'm 70 year old with health problems. Its totally uncaring and ruthless as well as unprofessional. I'd stay away from this lot if you can.

Cat · 1 February 2025

Agent replied · 23 January 2025

Hi Shannon, firstly, thank you for providing us with feedback, we always take reviews like yours on board. We’re sorry you feel let down and completely understand how frustrating it must be for you. If you’d like to give us a call the Lettings team are more than happy to go over the circumstances surrounding the property you’d intended to view 0333 920 2220. Thanks again for your honest feedback Shannon.

5/5

Google

I have been dealing with Jennifer Neal of GFW, Alnwick, for a new rental in Northumberland (Rothbury). Jennifer is clearly knowledgeable, operates in a very calm, relaxed but professional manner, and has been incredibly helpful and patient. A pleasure to deal with. Thank you.

David · 6 July 2024

Agent replied · 27 August 2024

Thank you David for taking the time to provide invaluable feedback - delighted that we were able to assist you and that Jen was as professional and helpful as we aspire to be in all our dealings.

5/5

Google

I have just moved into my dream cottage, with the assistance of GFW. They were marketing my sale and the property I was buying. It proved to be a rather long and arduous process, and stress levels were certainly high! However, Gemma from the Alnwick office and her team kept their cool and managed the situation with professionalism and patience. Sometimes estate agency fees raise eyebrows, however, on this occasion they worked their socks off for every penny! I’m must also use this platform to mention my solicitor Samuel Palin who also worked tirelessly, alongside Gemma to ensure everything reached this wonderful conclusion. Thank you one and all. Claire. xx

Roxbrolady · 28 June 2024

Agent replied · 27 August 2024

Hi Claire - that's a fab summary of why good estate agents and solicitors can be a valued part of any property sale and purchase - glad we could help, enjoy your dream cottage!

5/5

Google

Absolutely fantastic service from all involved Jennifer went above and beyond to help us as we are not very good when it comes to technology nothing was to much and now we just look forward to moving in to our new home thank you George f white.

Ray · 9 June 2023

Agent replied · 7 July 2023

Hi Ray, glad that Jennifer was able to help you navigation the technology and hope that you will be happy in your new home. Many thanks for taking the time to provide a review, much appreciated.

1/5

Google

George.F.White are undoubtedly the best estate agents I have had the pleasure of dealing with in Berwick-Upon-Tweed. Highly recommended. Friendly, courteous, helpful and dedicated to finding what ever it you you require, even when the market is tough. We cannot thank them enough. Especially our agent Jennifer. EDIT- i stand by my comments about Jennifer who is absolutely amazing and has done nothing but help - HOWEVER Heidi who is the property manager has done nothing but harass us on the landlords behalf throughout the whole tenancy we have had nothing but issues boiler and window leaks for the whole 12 month tenancy never a resolution implemented even right up to our move out day. WE PAID £4,200 to secure the house that’s 6 months rent upfront assured it would be long term 10 months in and we are asked to move for reporting the leaks and complaining about the landlord spontaneously turning up for 8 months of the tenancy until he was told it would be a breach of our peace if he turns up again. Lastly we have moved left the house in immaculate condition and are now being refused our deposit back £695 of the £4,200 he took upfront! We now have to go to the ombudsman to get this back as it sits in a security scheme I am 100% certain we will receive our deposit back through the ombudsman and am willing to endure the lengthy process that it is! But I should not have to! My advice is - STAY WELL AWAY FROM RENTING HERE UNLESS YOU LIKE MOVING YEARLY AND NEVER EVER RECEIVING WHAT YOU PAY SO MUCH MONEY FOR!

Mina · 29 March 2024

Agent replied · 28 April 2024

We pride ourselves in providing a professional and high quality service to both landlords and tenants alike and we are disappointed that you do not feel we have met those standards during your tenancy, as the matter is ongoing it would be inappropriate for us to comment further.

1/5

Google

George.F.White are undoubtedly the best estate agents I have had the pleasure of dealing with in Berwick-Upon-Tweed. Highly recommended. Friendly, courteous, helpful and dedicated to finding what ever it you you require, even when the market is tough. We cannot thank them enough. Especially our agent Jennifer. EDIT- i stand by my comments about Jennifer who is absolutely amazing and has done nothing but help - HOWEVER Heidi who is the property manager has done nothing but harass us on the landlords behalf throughout the whole tenancy we have had nothing but issues boiler and window leaks for the whole 12 month tenancy never a resolution implemented even right up to our move out day. WE PAID £4,200 to secure the house that’s 6 months rent upfront assured it would be long term 10 months in and we are asked to move for reporting the leaks and complaining about the landlord spontaneously turning up for 8 months of the tenancy until he was told it would be a breach of our peace if he turns up again. Lastly we have moved left the house in immaculate condition and are now being refused our deposit back £695 of the £4,200 he took upfront! We now have to go to the ombudsman to get this back as it sits in a security scheme I am 100% certain we will receive our deposit back through the ombudsman and am willing to endure the lengthy process that it is! But I should not have to! My advice is - STAY WELL AWAY FROM RENTING HERE UNLESS YOU LIKE MOVING YEARLY AND NEVER EVER RECEIVING WHAT YOU PAY SO MUCH MONEY FOR!

Y · 27 March 2024

Agent replied · 23 October 2024

We pride ourselves in providing a professional and high quality service to both landlords and tenants alike and we are disappointed that you do not feel we have met those standards during your tenancy, as the matter is ongoing it would be inappropriate for us to comment further.

5/5

Google

With the help of Jennifer Neil and the rest of the team at GFW in Alnwick, we have secured the property we have been searching for. They very much took us under their wing, knew who we were, and what we were looking for and went out of their way to see us right. Thank you GFW

Mark · 21 March 2025

Agent replied · 2 May 2025

Hi Mark. We're so pleased we could help. I'll be sure to pass this message on to Jen and the team. All the best in your new home.

5/5

Google

I fully recommend George F White, a highly professional team dealing with our complex property sale, extremely happy with they’re company especially Charlotte and Gemma who are very approachable and helpful thank you

Anne · 28 February 2024

Agent replied · 28 April 2024

Hi Anne, thank you so much for taking the time to provide your feedback and glad to hear that Charlotte and Gemma were so helpful.

5/5

Google

I recently managed to land a flat in the center of Alnwick, all by the outstanding help from Jennifer. Everything went very smoothly and quickly, which is exactly what I needed. Thank you very much for all your help and effort! :)

The · 9 March 2023

Agent replied · 7 July 2023

Amazing, glad to hear everything has gone to plan and of course you are very welcome. Enjoy your new home!

5/5

Google

Jennifer was fantastic, friendly and helpful, but most importantly, she was responsive, efficient, prompt, and professional. Keep up the great work

Kemal · 6 July 2024

Agent replied · 27 August 2024

Jen has been consistently receiving high praise from those she comes into contact with and your feedback is much appreciated and I'm sure will be the incentive to absolutely 'keep up the great work'. Thanks again Kemal for taking the time to provide your thoughts.

5/5

Google

Jennifer was amazing every step of the way with getting us set up for our rental! Would absolutely recommend her and GFW.

Tomaso · 26 April 2024

Agent replied · 28 April 2024

Thank you Tomaso, very kind words which we will ensure are relayed to Jennifer.

5/5

Google

Very polite, fast and professional highly recommend. Jennifer made everything easy, Extremely helpful. 5 star service.

David · 26 April 2024

Agent replied · 27 August 2024

Hi David, thanks very much for taking the time to provide your kind feedback. Glad that Jennifer ensured the experience was hassle free.

5/5

Google

Excellent company. We were supported by Charlotte (Valuer) in seeking our property in Alnwick. From initial survey, marketing materials produced all the way through to the sale the support and advice we got was beyond expectations. Charlotte did a super job of connecting with the buyer and pushing solicitors to progress the sale. Would highly recommend George F White if you are considering selling your property in Alnwick or surrounding areas.

Alan · 14 November 2023

Agent replied · 28 November 2023

Hi Alan, delighted to hear that we successfully helped you sell your home and that you found Charlotte in particular to demonstrate our high levels of customer service - we'll never claim to be perfect but your appreciation of our efforts is well received. Thank you.

5/5

Google

Everything from requesting a viewing to placing an offer was handled with the highest professionalism. It has been an absolute pleasure to deal with Jen throughout the entire process. From viewing last week to today we have a confirmed offer and are ready to move in less than 4 weeks. Amazing service and communication from the start, would highly recommend George F. White to my friends and family for any of their property requirements. Keep up the amazing work, other agents should use your quality service as their benchmark 👍👍👍😊

Mark · 7 February 2023

Agent replied · 7 July 2023

Hi Mark, can't thank you enough for such positive feedback - hope the move goes well!

5/5

Google

Excellent communication, extremely knowledgeable, professional and friendly. Charlotte has been fantastic at managing the process of the sale of my property. Would highly recommend George F. White!

Chelsea · 8 May 2023

Agent replied · 7 July 2023

Amazing feedback, thanks so much Chelsea and glad to hear that Charlotte was able to demonstrate our high client service levels.

5/5

Google

My flat purchase was completed a few days ago; many thanks to Jennifer, Donna, and all at George F White Alnwick office for smooth, efficient and friendly service in difficult Covid times. Recommended.PositiveResponsiveness, Quality, Professionalism, Value

Ronald · 28 August 2021

Agent replied · 7 July 2023

Thank you for the kind words Ronald.

5/5

Google

Quick and easy experience, Jennifer was very helpful and quick to respond with all my questions and paperwork.

David · 20 July 2023

Agent replied · 27 July 2023

Hi David, glad to hear that Jennifer was able to help with your requirements and thank you so much for taking the time to submit a review, much appreciated.

5/5

Google

Dear George F. White, We would like to express our sincere gratitude, particularly to Neil Jenifer, for her flexibility, responsiveness, professionalism, and willingness to assist in any situation. Thanks to her exceptional support, we were able to secure an apartment that truly delighted us and navigate through bureaucracy seamlessly. Warm regards, Stanislav, satisfied client.

Станис · 29 March 2024

Agent replied · 28 April 2024

Hi Stanislav, thank you for your kind words and we are delighted that you have found Jennifer providing the service levels we pride ourselves upon.

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Questions about George F.White Alnwick

How many reviews does George F.White Alnwick have?

George F.White's Alnwick office has 54 reviews across 1 platform: 54 on Google.

What is George F.White Alnwick's rating?

George F.White Alnwick is rated 4.2 out of 5 across all 54 reviews, and 4.2 out of 5 on Google from 54 reviews.

Where is George F.White's Alnwick office?

George F.White Alnwick, 4-6 Market Street, Alnwick, NE66 1TL.

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