Prospect Estate Agency Aldershot reviews

★★★★★ 5/5

Trustpilot

It was a pleasure to deal with Melissa…

It was a pleasure to deal with Melissa Fisher, the Senior Property Manager who looked after us really well when we rented a property. She is very response and a true professional. Any issues we had she was always willing to listen and find a solution which was a real credit. If you rang and missed her she would always return your call which was quite reassuring. She is a credit to Prospect Estate Agency and is highly recommended. I have nothing but praise for her professionalism and dedication.

Lawrence · 7 July 2022

★★★★★ 5/5

Trustpilot

Bethany Murphy recently showed me…

Bethany Murphy recently showed me around a property and I just wanted to say she was an asset to the company - extremely informed, professional and had great advice for me in regards to placing an offer.

Charlotte · 21 July 2023

★★★★★ 5/5

Trustpilot

Lettings

I have just started renting through Prospect and have been dealing with Anna in Lettings. She has been very friendly, helpful and efficient making the whole process of renting so much easier. I would definitely recommend. Thank you Anna.

Francesca · 19 May 2021

★★★★★ 1/5

Trustpilot

Dishonest and Poor Property Manager - Bracknell

I am about to end my tenancy term after almost one year renting an apartment in Bracknell Forest. The premises is nice and the environment is wonderful. When I try to tell the property manager that I would leave the premises earlier and would like to end the tenancy. I am told that I would break the contract if I move out earlier, as per the break term of agreement with the landlord. After my thorough checking of the contract, there is no that term. And the property agent can never spot the term to me. I am just kept informed to bare the liability of the property until the end of tenancy. I am not asking to have money back though I have paid the whole year rental in upfront. More ridiculously, a professional cleaning term is added in the break term, which is totally new term on top of the original contract. Now I get an invoice of GPB850 approx. if I need to move out earlier. It sounds totally unreasonable and not acceptable.

Tony · 27 June 2022

★★★★★ 5/5

Google

We are in the process of buying a house at the moment and we have met quite a few agents lately but I wanted to say that we were amazed with the service we received from Natasha! She showed us 2 different properties within half an hour, was so prepared for both of them and covered every single question we had. I wish all agents were as helpful as Natasha.

Christo · 17 June 2023

★★★★★ 5/5

Google

Our agent, Natasha Persaud-Williams, was brilliant in showing us around a location in Aldershot. She was friendly and had something positive to say about each room we viewed, and she showed a welcome readiness for questions - most of which she was able to answer on the spot, and those she didn't were provided to us the next day. This differs greatly from our experience with other agencies which seemingly lack this kind of commitment, so we were very grateful.

Corey · 17 June 2022

★★★★★ 5/5

Trustpilot

Beth was great

Great communication from Beth From prospect warfield who was always available to manage queries from both myself and my partner. We were able to quickly secure the first property, even when all working remotely. Professional and efficient service. Would highly recommend Beth

Ian · 28 July 2020

★★★★★ 5/5

Trustpilot

Matt from Wokingham

We have just purchased our first home through prospects new homes department and Matt was the estate agent who looked after us. Really responsive and friendly service throughout and made the process very easy and smooth.

Sam · 17 November 2021

★★★★★ 5/5

Trustpilot

Excellent experience buying through…

Excellent experience buying through Prospect in Warfield. Beth was brilliant and always friendly and enthusiastic. She helped us secure our ideal property and kept everything on track throughout the process. Well done and thank you!

Lyn · 12 January 2022

★★★★★ 5/5

Trustpilot

Professional and realistic

Prospect were very professional throughout. Honest, realistic pricing and listened to the customer.Paul and Beth from the Warfield Branch were excellent to deal with.Thoroughly recommended.

G · 7 March 2023

★★★★★ 5/5

Trustpilot

Many thanks to Toby and the team at…

Many thanks to Toby and the team at Reading. They’ve helped us purchase a couple of properties and have to say the process to date has been effortless. No hard sell, just a genuine interest in helping you get what you want.

Amanda · 7 July 2020

★★★★★ 5/5

Trustpilot

Service was great, property was wonderful

Kurt was great, handled my queries swiftly and professionally, gave me a virtual tour of the flat and took the time to go through any concerns I had. Place is wonderful and as advertised. Would recommend.

Tony · 4 November 2021

★★★★★ 5/5

Trustpilot

Excellent professional service

Excellent professional serviceCallum @ Wokingham office was extremely professional from start to finish. I had to relet my property at short noticed. He found a new tenant quickly and managed a smooth process.Thanks Callum

Consumer · 23 February 2022

★★★★★ 5/5

Trustpilot

Maria made the experience simplistic

Maria made the experience simplistic, were extremely approachable and helpful at all times. Thoroughly recommend her I would have no hesitation recommending Maria to any friends or family local as she is extremely professional and knowledgeable...

Loredana · 26 October 2021

★★★★★ 5/5

Trustpilot

Beth was really informative and…

Beth was really informative and pleasant on our recent viewing. I would highly recommend her to family and friends.

Andy · 22 August 2023

★★★★★ 5/5

Trustpilot

Professional & Easy to Work with

Call out to Beth & Paul at Prospect Warfield. During the past six months they have helped sell my rental properties. Very easy to work with, Professional with excellent communication on progress. Strongly recommend. Many thanks.

Nigel · 26 July 2023

★★★★★ 5/5

Trustpilot

They were very efficient and…

They were very efficient and communication was brilliant, had views on our property before it had even gone live, Daniel kept us updated all the time and answered any questions asap would totally recommend

Carly · 7 February 2022

★★★★★ 1/5

Trustpilot

A hard review to write

A hard review to write. Prospects have levels of tenancy agreements with landlords which means they take no part other than marketing the property. This made them useless when asking for help with a bad landlord. They are to blame for misrepresenting the property, claiming things worked when they did not, and claiming the heating would be 30-40 pcm when it turned out to be closer to £200 pcm. In a proper relationship the agents would make sure the tenant had a fair deal; the agents here gave no real help and became aggressive when challenged. The property itself was poorly maintained. Al in all a most unpleasant experience; would never go back to these people.

J · 14 May 2022

★★★★★ 5/5

Trustpilot

Abi Was Amazing!

Recently had a viewing with Abi and she was fantastic! Being first time buyers this is a whole new experience to us and Abi helped us make sure we didn't miss anything on the viewing and even gave us food for thought that we may not have thought about otherwise. Extremely helpful, very friendly and great to communicate with!

Billy · 23 February 2024

★★★★★ 5/5

Trustpilot

Harmonic Stress Free Property Management

As a tenant of Prospect for over 10yrs in 3 properties, and working the past years with Beckie Baxter, my property manager, I have found the process of renting, maintaining, repairing, renewing my tenancy totally seamless and stress -free. Not wanting to complain about previous managers, however, in Beckie's safe hands, feel I have nothing to worry about and that Prospect have my back covered (and my landlord’s too, which is equally important) 😊. Well done Prospect !

Dhammica · 4 August 2022

★★★★★ 5/5

Trustpilot

I can highly recommend Agnese

I can highly recommend Agnese. She has always been very helpful and proactive whenever I have had queries in connection with our apartment. It is a pleasure to have her on our account.

Trevor · 14 March 2022

★★★★★ 1/5

Trustpilot

The Agency have employed lots of people…

The Agency have employed lots of people gor nothing . They dont have chance to sort it problem with profesional manner . They say something and do other thing. They dont follow the law for the renting out the Properties in unsuitable condition. They expect the people take the property after They just pretended was painted and cleaned with the professional and is look like 5 years old child done it. And most of things was broken in the property or not working order , When They rented out and asking the Security deposit 5 weeks plus 6 months rent advance . Shame full company . Dont try to rent with them exactly not before you properly checked state of property.

Jessica · 29 April 2022

★★★★★ 5/5

Trustpilot

Great service!

Very happy with the service that Agnese and the team provide.As a landlord it is good to know that my property is in good hands and any issues that may arise are dealt with promptly and effectively.

Mark · 7 July 2021

★★★★★ 5/5

Trustpilot

Thank you Melissa Fisher 😗

Melissa Fisher from Wokingham Office has been very helpful with me and moving out of one off there property in Wokingham also sorting out problems with the landlord in this very hard time. Thank you so very much 😘

Nigel · 20 January 2021