5/5
GoogleExcellent service, Katie was wonderful, very helpful, knowledgeable and super patient! She's a credit to the company
Trusted Agent profile · Aldershot
Verified
Belvoir Aldershot reviews
★★★★★
127 reviews across 2 platforms
102 Victoria Road, Aldershot, GU11 1JX
Part of Belvoir, see every office.
Belvoir's office in Aldershot, at 102 Victoria Road, is rated 4.6 out of 5 across 127 reviews on two platforms, including 126 Google reviews rated 4.6.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
Google5/5
GoogleSarah of Belvoir has been excellent at helping me sell my property whilst I have been living abroad in the USA. … More
Agent replied · 7 February 2025
Thank you Rob for your review! It has been SUCH a pleasure helping you with your big move Stateside! 🤠 ✨ 🇺🇸 …
5/5
GoogleFirst time buyer, estate agency experience was absolutely brilliant. Totally lucked-out when I found a property marketed by Belvoir! Before, During and After sales experience was wonderful. Extremely warm, friendly and incredibly helpful ladies of Belvoir. Provided invaluable experience in the purchase steps, liaising with solicitors on both sides and pushing when needed. They do so much leg work in the back ground where really they don't have to at all. Their attention to detail and hard work showed through, throughout the purchase process, they are always at the end of an email/ phone, always contactable. Moving day was hectic of course however they were happy to stay wayyyy beyond their hours to ensure I received the keys. Huge effort made to help ensure the property was extremely well cleaned and prepped throughout and again attention to detail when over seeing cleaning of property. Did I mention the moving hamper!!! containing very useful, well thought out essentials WONDERFUL PEOPLE!!! A++++++.
Agent replied · 31 December 2024
Hi John, Thank you so much for your lovely review. We are so pleased to hear that you are happy with our service, and that you liked your moving in hamper (It's really handy for when you haven't unpacked the important bits yet ;-) ). I bet you were glad to finally be off the road and put your feet up that evening! It really was a pleasure to assist you with your purchase, and we really hope you're settling in to your lovely new home! If there's ever any questions or you need anything at all, please let us know and we will be happy to help.
5/5
GoogleLeah was very helpful and responsive throughout the whole process making a smooth transition.
5/5
GoogleCatherine was a fountain of knowledge. I found her respectful and inviting.
5/5
GoogleAldershot Branch everyone is welcoming and helpful and very friendly can't recommend them enough if your a landlord/lady or looking to rent.
Agent replied · 31 December 2024
Thank you Karen! That's so lovely to hear. We're so happy you felt welcome, and you always are! We hope to see you again soon
5/5
GoogleProfessional and quick. They truly go above and beyond to help their customers find what is best suited for them. Thanks Bellvoir!
Agent replied · 31 December 2024
Hi Steven, Thank you for your lovely review. It's always a pleasure to speak with you and to have you as a tenant. We are really pleased to hear that you are happy, we like to think that we do things differently and we do care about the people we work with as both Tenants and Landlords. You are very welcome indeed, and we hope you and your family continue to enjoy your home.
5/5
GoogleI had a great experience with Kara, very professional and helpful.
Agent replied · 4 March 2025
Isn’t she great? Thank you for your kind review! 🙌🏻 …
5/5
GoogleCatherine was great, very helpful
5/5
GoogleVery impressive service. Highly recommended.
Agent replied · 4 May 2025
Thank you Ananya for your support. We are glad that we have been able to help you.
5/5
Googlegood service to manage the let. Proactive communication and management to ensure all parties are happy.
Agent replied · 7 February 2025
Thank you Robert for your fab review - Catherine really is a fantastic Property Manager and we glad you feel so well looked after!
1/5
GoogleHonestly this was a horrible experience for me. The whole time I just felt ripped off. After PAYING my first month's rent I got an email a week later saying that I haven’t paid and that they’ll be charging my guarantor if the bill doesn’t get paid. First of all I was paying a large amount where Wi-Fi was supposed to be included and in 9 months time they never secured it. All they kept saying is that the landlord has already taken care of everything and that the Wi-Fi guy just keeps canceling. Really he keeps canceling for 9 months?? Second thing is the horrible communication. They rarely respond to my emails. Sometimes I have to email them 10+ times on three different emails just so I could get an answer after a week or sometimes they just never get back to you. They will email you when it is convenient for them. When it’s you who has a question or a complaint then I guess they just can’t be bothered. Because I had an issue that I was emailing them about, I had sent more than 7 emails and I had to written them for at least 6 days in a row and they just kept ignoring that but at the same time they had the nerve to email me and ask something from me while they decided to just ignore my questions. Third thing is my security deposit. These people have no idea in what kind of state they rent their property because right now they want to charge me for things I haven’t even touched, for things that were there before. Because the room honestly was not in a good shape and now they’re blaming me for it. I don’t know if it’s because I’m an international student and they feel like they can just cash in on me or what but yeah the whole experience has been disappointing and horrible. And I would never ever recommend to this agency to anyone.
5/5
GoogleI am a potential buyer of Alfonso close. The buying process was made much easier by the Belvoir team.
5/5
GoogleMy experience with Belvoir as been nothing but exceptional, right from the viewing process with Leah all the way to the rent completion. Belvoir went above and beyond to make me satisfied with the accommodation and I will use their service over and over again
5/5
GoogleSmooth process…. Staff very helpful! Couldn’t fault them!
Agent replied · 10 October 2026
Thank Natasha for your support. We are glad that we have been able to help you.
5/5
GoogleWe had the pleasure of using belvoir lettings for our property in Ashvale just over 2years ago. The process from beginning to end was smooth and uncomplicated and when ever we needed something it was always dealt with promptly. Recently I’ve been in contact for some administrative support and Sarah Hood provided an outstanding service!
5/5
Googlethey have found excellent tenants for my local let properties here and easy to approach for any sound impartial advice
Agent replied · 31 December 2024
Thank you Shafiq, this is wonderful feedback! Means a lot.
5/5
View AgentsVery very good service.
Mo dealt with my property. It was sold within 4 weeks. Super fast service. Love it
3/5
GoogleQuick enough to try and sell us the property but after the offer was done and accepted the responses were few and far between. If we weren't being ignored then it just came across rude and unprofessional. Couldn't be bothered to answer simple questions. Even our solicitor commented that the emails seemed rude and blunt. All about the commission in my opinion
5/5
GoogleGreat dealing with Amy at Belvoir, she is absolutely on it as well as full of advice. She has navigated through evicting a tenant professionally and fairly, and re-tenanting the property quickly. Any repairs required are dealt with quickly and efficiently and her communication is great.
1/5
GoogleThis is the worst experience I have ever had with an estate agency and I genuinely doubt I will ever have to experience such a poor level of service again in my renting future because I will never use any Belvoir branch following this "service".
5/5
GoogleThese guys helped me out during these troubling times. They are always reliable and never let me down during my tenure at the property. Would highly recommend for any student looking for a place to live.
Agent replied · 31 December 2024
Thank you for your kind review. We hope you and your family are keeping well!
5/5
GoogleAmazing experience with this lovely lady. She sure did work professionally and quickly, always with a smile. Thank you :)
5/5
GoogleMet with Leah at the property and she was brilliant!! Really helpful and a pleasure. Thank you so much
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