Trusted Agent profile · Alderley Edge

Jackson Stops Alderley Edge reviews

4.7

★★★★★ Excellent

620 reviews across 2 platforms

54 London Road, Alderley Edge, SK9 7DZ

Jackson Stops's office in Alderley Edge, at 54 London Road, is rated 4.7 out of 5 across 620 reviews on two platforms, including 128 Google reviews rated 4.9.

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4.9 / 5

128

Reviews on Google

This office

Trustpilot logo

492

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Alderley Edge office, from every platform, shown as written. First names only.

5/5

Trustpilot

I've been a landlord with Jackson Stops…

I've been a landlord with Jackson Stops East Sussex for several years now. The team have helped me during a particularly difficult time and with a very bad tenant. In particular I can say Katie, Helen, Bronwen and Becky in accounts have been absolutely fantastic. Katrin has just taken over as my letting agent and I'm sure I will have just as good a relationship with her. I cannot recommend them highly enough!

Jenny · 4 February 2021

Agent replied · 13 June 2024

Dear Jenny, thank you for taking time to leave your review from a landlord's perspective, highlighting how our team have supported you over the years. We've every confidence in Katrin's ability to ensure your experience is consistently postive. Very best wishes from all at Jackson-Stops.

5/5

Trustpilot

Outstanding Customer Service

Outstanding customer service, friendly professional Sales and Letting staff. Isabelle and Helen in the Sevenoaks branch have been most helpful, such extensive knowledge too. The best Estate Agency I have ever dealt with. No matter how busy, they try their upmost to respond to enquiries promptly.

Kate · 2 January 2024

Agent replied · 13 June 2024

Dear Kate, what a wonderful review - thank you. we are so pleased that the service you received was outstanding. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

20 years of top quality management service .

Having been with Jackson-Stops for over 20 years , I have nothing but praise for the Agency. I would single out Margaret Heath in the Property Management department as a very special person who deals with every problem with ease, making life so much easier. Thank - you Margaret.

Ian · 19 October 2023

Agent replied · 13 June 2024

Dear Ian, thank you for your review and it's wonderful to hear that you have nothing but praise for Jackson-Stops and Margaret in particular. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Paula & Jodie were wonderful to work…

Paula & Jodie were wonderful to work with and ensured my family’s move was smooth! Highly recommend them!

Briana · 23 February 2022

Agent replied · 13 June 2024

Dear Briana, thank you so much for your five star review of our Newmarket team, we're glad they guided you safely and smoothly through your move. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Highly recommended

We recently sold our home through Jackson-Stops at Woburn and we were very happy with the prompt, friendly and professional service we received from everyone we dealt with. Anthony in particular went above and beyond in keeping us in the loop, giving sound and honest advice and helping to get the sale through in very challenging times. We cannot thank him and his team enough for all their help and support.

Vera · 18 February 2021

Agent replied · 13 June 2024

Dear Vera, we're proud to receive your review, thank you. We'll make sure it reaches Anthony and our Woburn team. Please don't hesitate to reach out if you need any property advice in the future. Best wishes from us all at Jackson-Stops.

5/5

Google

Will Saunders at Jackson-Stops was acting for the vendor of the property we purchased yet he was just as attentive as if he were acting for us. He kept us informed all the way through the process & helped our purchase go as smoothly as possible. I'd have no hesitation in recommending him.

Jeanette · 16 June 2023

Agent replied · 15 June 2024

Dear Jeanette, thank you leaving a review about the service you received from Jackson-Stops and Will Saunders in particular. Best wishes, the team at Jackson-Stops Alderley Edge.

5/5

Trustpilot

Sale Without Stress

My house sold quickly and without stress and I can only say how helpful everyone at Jackson Stops, headed byLottie Watts were.

Janet · 27 April 2021

Agent replied · 13 June 2024

Dear Janet, many thanks for sharing your efficient and effective experience of Jackson-Stops. Best wishes from us all.

5/5

Trustpilot

Excellent service all round

Colin · 2 September 2025

Agent replied · 23 September 2025

Dear Colin, thank you for your five star review of Jackson-Stops!

5/5

Trustpilot

I highly recommend the Bridport branch…

I highly recommend the Bridport branch of Jackson-Stops. Philip and Michelle handled the sale of my property with enthusiasm and a professional attitude backed up by a good administration team.

Will · 2 October 2024

Agent replied · 23 October 2024

Dear Will, a lovely five-star review - thank you. It is good to hear that the team at Bridport & Dorchester dealt with you with enthusiasm and a professional attitude. With best wishes from everyone at Jackson-Stops.

5/5

Google

Exceptional marketing. Wonderful photographs and video. Worked tirelessly to sell the property not just arrange viewings. Follow up and feedback very good Shari our contact was wonderful Crispin always providing invaluable advice. Great engagement fully recommend the Jackson Stopps team in Wilmslow to everyone who expects consistent enthusiasm and professional feedback. Thank you Shari Mark Ormerod Legh Road Knutsford

Mark · 17 June 2019

4/5

Trustpilot

Jackson-Stops: But the team keeps going.

Staff were always cheerful and helpful within the Agent. Although probably down to health circumstances, it was a shame we only had contact with the Director dealing with us once. The photographers they chose did not really provide good quality output and weren't particularly sympathetic to the Covid 'guidelines'. So, I would suggest they review their partners that they outsource such aspects to. Fees are on the high side.

Jonathan · 30 April 2021

Agent replied · 13 June 2024

Dear Jonathan, thank you for your review. Please could you let me know the branch location to help us take your feedback further. My email address is social.media@jackson-stops.co.uk. Many thanks in advance, Jo from the marketing team.

5/5

Trustpilot

First class Tunbridge Wells agents

Selling a house is always a stressful time but from start to finish we were very well supported by Tim Oatley and his Tunbridge Wells colleagues Debbie and Nikki and had total confidence in their reading of the market and the advice supplied. With prompt, friendly service at all times and attention to detail we would have no hesitation in using them again or recommending them should the need arise.

Vàlerie · 4 February 2021

Agent replied · 13 June 2024

Dear Valerie, thanks so much for your review, highlighting your confidence in our advice and our friendly and professional service. Best wishes from all the staff at Jackson-Stops.

5/5

Trustpilot

Excellent

Excellent, helpful and super efficient team. They went the extra mile and found us a tenant quickly and did all the paperwork efficiently and fast. A fantastic experience working with a really good team.

MAC · 15 July 2024

Agent replied · 24 August 2024

Dear Mac, such a great review - thank you. We're pleased you had a fantastic experience working with a really good team. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

An excellent service from start to finish

We had an excellent service from Ro and the team at Jackson Stopps when selling our house. We were kept fully informed of progress at every stage. Ro was always prompt to return our calls and emails being enthusiastic, professional and courteous throughout. Highly recommended.

Alex · 7 December 2023

Agent replied · 13 June 2024

Dear Alex, "excellent service" are words we love to hear, and we are pleased that the service you received was prompt. enthusiastic and professional. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Great experience!

Had a great experience with Isabelle and her team at Jackon-Stops Sevenoaks. Friendly, warm yet hyper professional in their approach.

Patrik · 2 July 2021

Agent replied · 13 June 2024

Dear Patrik, thank you for your five star review, we're glad to hear you've found our Sevenoaks team such a pleasure to deal with. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Great company, lovely people.

Sam and all the staff very kindly went above and beyond to make my house purchase possible. Very happy to recommend. Delightful people, fabulous service, thank you.

Anderson · 5 November 2024

Agent replied · 23 November 2024

Thank you so much for your five-star review, and we are pleased that you are happy to recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Thank you!

Anthony Inskip and his team were absolutely fantastic - really helpful throughout the whole process and so professional to deal with.

Tessa · 11 February 2021

Agent replied · 13 June 2024

Dear Tessa, thanks for your review, highlighting the helpfulness and professionalism of our Woburn team. Best wishes from all the staff at Jackson-Stops.

5/5

Trustpilot

Fantastic job, thank you

Of all the estate agents we saw, it was clear that Lottie and Ed had the best knowledge of the Newmarket market and we felt in extremely safe hands following their considered and sensible advice. Lottie subsequently did a fantastic job managing the sale and orchestrated competitive bids which led to a great price.

George · 7 March 2023

Agent replied · 13 June 2024

Dear George, thank you for leaving a review of your experience with Lottie and Ed in our Newmarket branch, and we're delighted to hear that about the service you received. With best wishes from all of us at Jackson-Stops.

5/5

Google

Our house sale was quite a complicated one and the team at Jacksons were extremely supportive and informative throughout the process. Even at times when all our nerves were tested, Shari was on the end of the phone to calm and explain our next move. Highly recommend Crispin and his team.PositiveProfessionalism

Claire · 16 June 2021

5/5

Trustpilot

Jackson Stops

Jackson Stops, very polite and helpful from the start. From the beginning of our journey to buy our new home they have been easy to contact and always return calls.We found they were also helpful when it came to the paperwork side of the purchase and gave advice throughout. I would recommend them to anyone wishing to purchase a property.

Jules · 11 July 2022

Agent replied · 13 June 2024

Hi Jules. Thank you so much for sharing your experience with Jackson-Stops, and we're pleased that it was such a positive one. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Superb!

We used Lottie & Ed from the Newmarket branch after a recommendation from a friend. So glad we did, Lottie & Ed & the whole of the team were superb & made our house move so less stressful than it could have been.In particular we appreciated their patience, guidance & honesty. Thoroughly recommended!

Nathan · 3 March 2023

Agent replied · 13 June 2024

Dear Nathan, we are pleased to hear that the service you received from Lottie and Ed at Jackson-Stops Newmarket was patient and that you felt guided, and we're delighted that you took the time to leave a review and that you would recommend our services. Best wishes from all of us at Jackson-Stops.

5/5

Google

A great experience buying off Shari and the team. They couldn't have been more helpful throughout the whole process. Would certainly recommend!

Matthew · 16 June 2020

Agent replied · 15 June 2024

We're so pleased that you would recommend our services and thank you for leaving us a five star review.

5/5

Trustpilot

Jackson Stops sold my house.

The team at Jackson Stops are extremely professional, responsive and proactive. Throughout the process of selling my house they provided excellent advice and support. A joined up approach of high quality marketing and skillfully hosted viewings resulted in the successful sale of my house within 4 days of marketing the house. I was very impressed with the after sales service to ensure exchange and completion went smoothly

Gary · 9 March 2021

Agent replied · 13 June 2024

Dear Gary, thank you for highlighting the professional and effective service you received, from start to finish. Best wishes from us all.

5/5

Trustpilot

Excellent

We obtained several valuations from local estate agents before marketing our property. With their balanced approach, high quality photography and excellent marketing skills Jackson-Stops (Woburn) were the obvious choice. Our buyer was found within a week. Every transaction has its ups and downs but all staff in the office were friendly and patient and we were kept well informed throughout. We have no hesitation in recommending Jackson-Stops.

Mark · 4 March 2021

Agent replied · 13 June 2024

Dear Mark, thank you for sharing your experience of our Woburn branch, we will be sure to pass this on to the team. Best wishes from us all at Jackson-Stops.

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