Trusted Agent profile · Alderley Edge
★★★★★
515 reviews across 2 platforms
London Road, Alderley Edge, SK9 7JT
Bridgfords Lettings's office in Alderley Edge, at London Road, is rated 2.5 out of 5 across 515 reviews on two platforms, including 74 Google reviews rated 4.7.
Every review we hold for the Alderley Edge office, from every platform, shown as written. First names only.
1/5
TrustpilotDon’t trust them with money
I vacated my property 8 months ago and is still waiting for my deposit. After I vacated the property I kept calling and emailing them several times and they replied to me after 3 months. They have not even paid the refund of my rent which is around 150£. Horrible people
1/5
TrustpilotWhat a disgusting company
What a disgusting company, I’ve rented for the last 13 years and not had a problem, until I picked up the phone and spoke to Bridgfords Preston. Between them the don’t have a clue what’s going on, they are rude and don’t know how to speak the truth, you get passed from one person to another. No not use this company they are a joke!!!!!
5/5
GoogleBRIDGFORDS in Alderley Edge have always acted professionally and helpful. We have bought and sold property via the Alderley branch and both Mel and Sue have been good to deal with.
Thank you for the great 5 star review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Mel, Sue and everyone involved at Bridgfords in the Alderley Edge branch. Kind Regards, Sarah
1/5
TrustpilotBridgfords Withington are awful! Avoid at all costs
I have had a terrible experience with bridgfords (Withington) over the entirety of my tenancy. Staff are always rude and flippant, never respond to any problems with the house (both bathrooms were not fit for use for 4 MONTHS) and become audibly angry when you decline viewings for good reasons. I wouldn't recommend that anybody uses them.
5/5
TrustpilotGreat service
Great service. Quick to respond and get completion over the line. Always contactable and eager to help.
5/5
GoogleI have had a fantastic experience working with Mel and her great team. They are really passionate about delivering great service and give honest and straight forward advice. I have received a very personal service from the sales team and the mortgage advisor and I have no hesitation in recommending their services to anyone. If you are selling in Alderley Edge be sure to see Bridgfords.
5/5
TrustpilotGetting my apartment was seamless with…
Getting my apartment was seamless with bridgfords. I appreciate and love the unwavering efforts of their staff DANIEL who attended to me and put me through everything from start to finishThank you
5/5
GoogleLouise absolutely knocked it out of the park for us. Fast, friendly, efficient - and understanding of our needs. Thank you so much.PositiveResponsiveness, Professionalism
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleVery pleased with the service offered by Bridgfords Alderley Edge , the staff are very helpful , proactive and well informed , I will definitely recommend them to anyone !
Really great to read another 5 star review for the Alderley Edge branch of Bridfords Estate Agents. Thank you so much. Your comments will be passed on to the team. Kind regards, Sarah
1/5
TrustpilotActively worsen the relationship…
Actively worsen the relationship between tenant and landlord with poor, slow, delayed or completely missed communication.
5/5
TrustpilotProfessional and Courteous
Professional, speedy and courteous service from start to finish.All three members of staff I had contact with were excellent.A smooth sale process. Thank you.
5/5
GoogleGreat professional team, very proactive in selling and lovely to deal with. Staff are approachable and knowledgeablePositiveResponsiveness, Quality, Professionalism
Thank you for the fantastic 5* review and it is great to read your wonderful comments and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service from Daniel Gentles at Bridgefords in Alderley. Very professional, efficient and friendly. Highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotNon Responsive
We've been using their management services for 5 years but the last 2 years have been a disaster.Their forced Landlord regulations fees is just a farce to extract money from landlords and their inability to deal with matters is just laughable.
5/5
GoogleGreat communication and made things as easy as it could for our first house buy!
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotHas it gone bust
Has it gone bust ? Honestly worst experience no responses, website is down now ? Where does this leave us ? Any advice ?
5/5
TrustpilotMore views promised in a week than…
More views promised in a week than others I can mention. Yes I realise not sales……..yet!
1/5
TrustpilotMe and my friends had very bad…
Me and my friends had very bad experience with bridgfords letting agency at Halifax branch. I wouldnt give them even 1rating star if I could. The way they treat their customers is terrible. Not surprise about your ratings now. Never again. I will let all my friends know how we have been treated and to avoid it!!!
1/5
TrustpilotNo show by agent to view a property
Booked an appointment to view a house for sale in Newcastle-under-Lyme, sat for 20 minutes waiting for the agent (the house was empty, we are looking to buy), no-one turned up... rang the office the next day, man I spoke to said he would find out what had happened and ring me back - still waiting 2 days later!
5/5
TrustpilotVery good
Daniel from the Manchester branch was made the process very quick and easy, a faultless process.
5/5
Trustpilotnathan is a credit to bridgfords
nathan is lovely! i was working today so i had to send my grandmohter on my behalf and she could only say nice things about him, same with me! credit to bridgfords! although i will not be applying for that certain property i would like to stick with nathan untill we do! very easy to talk to.
1/5
GoogleVery shady bunch of rats dont sell or buy off these people. Like to see them go underNegativeQuality
Hi Ruth, I am really sorry that’s your opinion of us, we will always do our very best to ensure we protect the interests of our customers. I am sorry we haven’t been able to assist you on this occasion. Kind Regards, Amy
1/5
TrustpilotUnprofessional
Turned up for a viewing which was triples booked, we had a viewing for 9:10 and they showed around another couple without checking who was supposed to be there at what time.Unprofessional attitude and we will be avoiding this agency from now on.
5/5
TrustpilotGreat service!
Manj found us a new tennant very quickly and negotiated a significant increase in rent. He has been by far the most effective person we have dealt with at Bridgfords
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords Lettings's Alderley Edge office has 515 reviews across two platforms: 74 on Google, 441 on Trustpilot (across the whole business).
Bridgfords Lettings Alderley Edge is rated 2.5 out of 5 across all 515 reviews, and 4.7 out of 5 on Google from 74 reviews.
Bridgfords Lettings Alderley Edge, London Road, Alderley Edge, SK9 7JT.
