Every review we hold for the Alderley Edge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a great experience working with Carolyn Charnley during the purchase of our new home. From the outset, she was approachable, professional, and always willing to help with any queries we had.
Carolyn was accommodating in arranging multiple viewings and ensuring access for surveys, which made the process much smoother for us. She maintained excellent communication throughout, liaising promptly with the seller and consistently keeping us updated and reassured that everything was progressing as it should.
We wouldn’t hesitate to buy or sell a property through Andrew J Nowell again because of the support provided from Carolyn, thanks again!
Sarah · 9 April 2026
★★★★★ 5/5
GoogleWe sold our house in Wilmslow through Andrew J Nowell & Co. It took 5 months to find a buyer and a further 4 months to exchange contracts and complete the sale process. Ours is a fairly unique victorian villa in Wilmslow that attracts a very niche buyer and we expected it might be difficult to find one. But our experience couldn't have been better, really. Andrew J Nowell & Co. handled everything, from creating the marketing materials to accompanying all viewings and they were absolutely brilliant. They are local and therefore very knowledgeable of the housing market in Wilmslow and they offered an approachable team to sell our house and a personalised service. I am very grateful to the whole team, but particularly Carolyn and Will, for their kindness, professionalism and expertise. Carolyn was incredibly helpful with the viewings, which were very challenging to manage with our teenage son's room generally in a horrible state (including teenager still in bed most of the time!) and our dog yapping and irritating any prospective buyers. She was great, very considerate and always communicating well with us, whatever the issue. She went above and beyond to push the sale through when the chain threatened to collapse on multiple occasions, and was always receptive to requests for information and support with the legal and admin side of things. Overall, a very positive experience of what can be a very stressful life event, and I have no hesitation in recommending Andrew J Nowell & Co. to you if you want to sell your house quickly and with minimum fuss.
Emma · 16 March 2026
★★★★★ 5/5
GoogleAbsolutely fantastic service from Neil and the team from start to finish when purchasing our new home. Always available, proactively progressing everything behind the scenes, and went above and beyond to help us with every aspect of our relocation. 5-star service every step of the way, would not hesitate to recommend!
Dawn · 16 March 2026
★★★★★ 5/5
GoogleAndrew Nowell were absolutely fantastic from start to finish. We needed much guidance and Neil was brilliant with communicating everything with us and helping achieve the final sale. We could not have picked a better estate agent to guide us through this process.
Highly recommended.
Michele · 19 March 2026
★★★★★ 5/5
GoogleThe whole process of purchasing a property through the Alderley Edge branch was excellent. From the initial viewing through to completion everyone was extremely helpful and professional. Carolyn was particularly good and communication was frequent, friendly and informative throughout.
JILL · 2 April 2026
★★★★★ 5/5
GoogleWe bought our house through Andrew Nowell and had a great experience. Will, Neil and Carolyn were all lovely to deal with and made the whole process smooth and efficient. A very professional and friendly team that we would happily recommend.
Linda · 16 March 2026
★★★★★ 5/5
GoogleWe had a great experience with Andrew J Nowell & Co during our house purchase. Nick was professional, proactive, and always kept us informed at every stage. He truly went above and beyond, he worked hard to keep things moving and liaised …
Steven · 16 January 2026
★★★★★ 5/5
GoogleThe team at Andrew J Nowell have been excellent in supporting us through our house sale. From the initial assessment to the move day, they were personable, responsive and proactive, regularly speaking to us to help keep things on track. Will, Carolyn and Neil were a delight to deal with.
Louise · 13 October 2025
★★★★★ 5/5
GoogleNeil and the team handled our recent purchase smoothly and in a friendly & professional manner. We were very impressed with their team and have now put our current home on the market with them.
Andy · 16 February 2026
★★★★★ 5/5
GoogleI chose Andrew Nowell and co as the estate agents to sell our late Mother's house initially, because out of all the companies I spoke to, they offered much needed friendly help and advice with all aspects of the situation. Carolyn Charnley kept us informed and expertly advised at every juncture and communications between ourselves and the buyers. There has been no unnecessary delays and all emails and phone calls were answered promptly. We are very happy with the outcome and would definitely recommend this company.
Alison · 17 August 2024
★★★★★ 5/5
FacebookWe recently enlisted Andrew J Nowell Estate Agents in our search for a house in Alderley Village. Will and the team assisted us and went above and beyond with all their help and support from first viewing to completion. Not to mention the endless calls and visits in to him and the other team to either have signatures passed, documents printed, surveyors requests even down to which removal company to choose and Movers were fabulous too!!
The new house is delightful and we are all very settled as he said we would be.
Would highly recommend the firm for anyone buying or selling in SK9.
Complete professionals every step of the way!!
Amanda Marks
Amanda · 14 July 2021
Agent replied · 22 February 2025
Amanda Marks Hello Amanda, I’m also Amanda (Andrew Nowell’s wife). Thank you so much for your lovely recommendation on Facebook. It really does mean a lot to us all. We pride ourselves on giving a personal service and for going ‘above and beyond’ and I’m so pleased that this made your house move a little less stressful. We hope you will be very happy in your new home
★★★★★ 5/5
GoogleGreat service from the company in helping us find a rental property in the Alderley Edge area. Special thanks to Carolyn Charnley who looked after us.
Chris · 16 February 2026
★★★★★ 5/5
GoogleI have had a great experience with Andrew Nowell estate agents over the last few months, from viewing to completion. Carolyn was brilliant throughout and despite a not-so-straight forward process she kept us well informed and up-to-date at each step of the way.
Thomas · 15 July 2025
★★★★★ 5/5
GoogleFantastic experience from start to finish - Neil was invaluable throughout and a real pleasure to deal with. Would not hesitate to recommend Andrew Nowell
Bradley · 20 December 2024
Agent replied · 23 November 2024
Thank you for your review Bradley and your kind words about Neil! Hope you settle in to your new home!
★★★★★ 5/5
GoogleThe sale of Heawood Hall was completed on Monday of this week. Nick and his team at Andrew Nowell could not have performed better throughout the sales process. I first met Nick in February of this year, our journey together since that time has been memorable, for only positive reasons. Nick has proactively, and positively, created an attitude, approach and culture within his newly acquired business, which will be the solid foundation to develop and grow the business, a huge credit to him. Transitions during the changes in business ownerships are never easy. I cannot speak highly enough of the professional service which has been offered by the "new" Andrew J Nowell & Co. Thanks to Nick, we achieved a sale, during increasingly challenging times in the economy. Against all odds since the day of the "mini budget," Nick and the team delivered the sale, coaxing, coercing, motivating and managing the chain, from top to bottom, interrogating the progress of each and every sale in the chain, on a daily basis. I had known Andrew for more than 30 years, a top man and human being, I feel sure that he will be pleased that the future of his business is in safe hands. I cannot speak highly enough of the professional service offered by Nick and the team, I would certainly recommend them to anybody who is considering the sale of their home. I will miss having daily contact with Nick. For me, our journey together has been a delight, moreover a privilege and a pleasure. Take care and be happy. Only positive waves. Believe. Andy.
Andrew · 25 August 2023
★★★★★ 5/5
GoogleWe bought our house through AJN, and, as we were so impressed with the service that, when it was time to sell, we decided to use them again. We were not disappointed! Nick was superb, advising us with his expertise throughout the process. We were not selling a multi-million pound mansion, but to AJN that did not matter - we received first class service. All members of the team visited the house so they had first-hand knowledge of our property for viewings. We had four offers and were given clear, unbiased feedback on the potential buyers' positions, allowing us to make the right decision for us. Our dealings with other agents have not come close to the service we have had from AJN. Cannot recommend them highly enough.
Louise · 25 August 2023
★★★★★ 5/5
GoogleI used Andrew Nowell of Alderley Edge to sell my home of 35 years. What I liked most about them was the supportive, understanding and caring nature of all the staff I dealt with throughout the sale. They always made the time for me to talk things through, offer me advice, ensure I was happy with how things were proceeding and go at my pace. Carolyn was my main point of contact and she always put me first when negotiating with potential buyers to achieve the best outcome for me. She was always one step ahead of the solicitors and always communicated quickly. Nothing seemed too much trouble. I can’t thank Carolyn and the whole team in the Alderley agency enough.
Yvette · 25 August 2023
★★★★★ 5/5
GoogleThank you Carolyn and Andrew J Nowell team for helping us finding and completing the purchase of our house. Excellent experience!
Jose · 16 December 2025
★★★★★ 5/5
GoogleWe bought our new home through Andrew Nowell and were very impressed by the service we received. Carolyn was friendly, approachable and always responsive to any questions we have. Very happy buyers :)
Joanne · 18 August 2025
★★★★★ 5/5
GoogleExcellent. From start to finish, the team have been brilliant and helped us get our sale and purchase over the line. Carolyn has been exceptional and kept on top of everything, and everyone! We never had to call to chase an update, Carolyn, and all of the team, kept us informed as and when anything happened. The best experience we've had with an Agent - we cannot fault them.
Shane · 28 November 2023
★★★★★ 5/5
GoogleWe have recently purchased a property to renovate through AJ Lowell. Through a long protracted legal completion with many hurdles to negotiate, Neil and team have been professional, friendly and helpful. I know we wouldn't have got this over the line without the work they put in. Thanks guys, will be back to sell with you once the work is done!
Matt · 27 March 2024
★★★★★ 5/5
GoogleHaving just completed our house move. I can thoroughly recommend Neil and the team at Andrew Nowell for providing such a professional service! From start to finish it all went so smoothly! The communication was excellent and they kept us up to date with the process. Neil was super proactive when dealing with our queries with the vendor and I wouldn’t hesitate to use him again on any future sale!
Andy · 25 August 2023
★★★★★ 5/5
GoogleWe’d like to say a massive thank you to Andrew Nowell estate agents in particularly to Neil whose customer service and all around personable experience is brilliant. Neil made our house move (purchasing a house through AN) really enjoyable … More
Megan · 19 January 2025
★★★★★ 5/5
GoogleFrom first viewing the property , through the negotiation stage and purchase the process has been excellent . Special mention of thanks to Neil for his attention to detail and prompt responses
Vicky · 28 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.