β
β
β
β
β
2/5
GoogleHave bought and sold through WW, more recently just sold.
Communication 1/5
Smooth process 1/5
Viewings 4/5 (there was a lot of viewings happening)
I found their communication to be VERY poor, in most cases they seemed robotic in their responses and didn't care much about things taking so long.
I listed my property on 10th March, sale was completed on 8th August. Many delays from the buyers side, in these 5 months, I almost had no updates from them unless I chased, with my pushing it felt like I was doing their job for them. On top of that, they seemed annoyed when I would chase, but if I didn't follow up they would have done absolutely nothing. They didn't even realise it had been months after an offer was made and there was no progress until I had physically gone on onsite to speak to the staff as calls/emails were clearly not working.
The men working here are simply rude, on call and onsite. I visited onsite and was told by one of them they had spoken to me on the phone (apparently the day before which was false!) whilst I was talking to another staff. Seemed like he was bugged about me asking for the long delayed activities of the buyer.
I simply will not be using this estate agent again.
I would recommend the staff to implement at least some sort of weekly or bi-weekly update. Poor comms and cold responses regardless of the state of market cannot be excused.
I appreciate the effort of one of their staff who has been working part-time, seemed like she cared. But unfortunately, this was too far down the process after everything had been delayed for months.
Jak Β· 16 April 2023 Β· WW Estates Bradford (359-361 Idle Road)
Agent replied Β· 13 June 2024
Sorry To hear that Jak please call me to discuss
β
β
β
β
β
5/5
GoogleAs a first time buyer I was extremely nervous as to what to expect. I didn't know the process. From my first call with Louise when I put my offer in the service has been excellent. They've taken the time to explain everything kept me informed at each step of the way. They've understood my concerns and supported me. Thank you to everyone at ww estates especially Louise and Charlotte x
Frances Β· 16 April 2023 Β· WW Estates Bradford (359-361 Idle Road)
Agent replied Β· 13 June 2024
Thanks Frances
β
β
β
β
β
4/5
GoogleRating only, no written review.
Bushra Β· 14 June 2022 Β· WW Estates Bradford (5-7 Beacon Road)
β
β
β
β
β
5/5
GoogleBrilliant service totally honest very professional couldn't have asked for better service
Steve Β· 14 June 2022 Β· WW Estates Bradford (5-7 Beacon Road)
β
β
β
β
β
5/5
GoogleExcellent company, friendly knowledgeable staff highly recommended
Review by Jamie weir
Charlotte Β· 14 June 2022 Β· WW Estates Bradford (5-7 Beacon Road)
β
β
β
β
β
5/5
GoogleFriendly and helpful, WW eased the pain of a drawn out and complicated purchase. Would recommend.
Tom Β· 14 June 2022 Β· WW Estates Bradford (5-7 Beacon Road)
β
β
β
β
β
3/5
GoogleAfter a cynical start with this agent things have improved massively. James has been a great help towards my search in finding the right property.
Virtual viewings have been very helpful ! Onwards and upwards πPositiveProfessionalism
Bhu Β· 14 June 2022 Β· WW Estates Bradford (5-7 Beacon Road)
β
β
β
β
β
1/5
GoogleThey lied and did not do the right checks. I lost a house and it took 6 mouths for the buyer of mine to get a mortgage. If they would of done correct checks I would not have ended up in rented accommodation. Please do not trust this company
Joanne Β· 14 June 2022 Β· WW Estates Bradford (5-7 Beacon Road)
Agent replied Β· 13 June 2024
Hi Joanne, I'm sorry your not happy, we had all the check done unfortunately with covid lenders were taking longer and doing additional checks, sadly this is out of our control.
β
β
β
β
β
5/5
GoogleBrilliant. As first-time buyers we had no idea where to start - James, Ford and the rest of the team were fantastic at talking us through things and also chasing other people to make sure we were making progress with our purchase. Impeccable and personal service. Thank you.
Nathan Β· 14 June 2022 Β· WW Estates Bradford (5-7 Beacon Road)
β
β
β
β
β
5/5
GoogleI have bought and sold a number of homes and therefore have a range of experience with Estate Agents. WW estates in Wibsey where the most professional and responsive in my experience. Ford advised me how to prepare my home for sale in the current market and the marketing approach was excellent! this led to my home selling within 72hrs. Great communication and approach to both myself as a seller and the feedback from my buyer was also really positive in regards to their engagement with Ford and the team. I would highly recommend.
Julie Β· 14 June 2022 Β· WW Estates Bradford (5-7 Beacon Road)
Agent replied Β· 13 June 2024
Thank you Julie for your business and kind words.
β
β
β
β
β
5/5
GoogleExcellent estate agents , kept us up to date throughout sale
Highly recommended
Jamie weir
Charlotte Β· 14 June 2022 Β· WW Estates Bradford (359-361 Idle Road)
Agent replied Β· 13 June 2024
Thanks for your kind words
β
β
β
β
β
5/5
GoogleAlthough this estate agent was not acting for us, but for the people we were buying from, they were excellent for keeping in touch with us so that we were informed at every stage in the moving process. This was so important and extremely helpful, particularly towards the end of the move. I wouldn't hesitate to recommend them for their friendly, professional approach at a stressful time
Lynne Β· 10 June 2022 Β· WW Estates Bradford (359-361 Idle Road)
Agent replied Β· 13 June 2024
Thanks you Lynne for your kind words, enjoy your new home.
β
β
β
β
β
5/5
GoogleExcellent estate agents , kept us up to date throughout sale
Highly recommended
Jamie weir
Jamie Β· 16 April 2022 Β· WW Estates Bradford (359-361 Idle Road)
Agent replied Β· 16 April 2026
Thanks for your kind words
β
β
β
β
β
5/5
GoogleRating only, no written review.
Billy Β· 16 April 2022 Β· WW Estates Bradford (359-361 Idle Road)
Agent replied Β· 13 June 2024
thank you
β
β
β
β
β
5/5
GoogleFriendly and helpful, WW eased the pain of a drawn out and complicated purchase.
Tom Β· 16 April 2022 Β· WW Estates Bradford (359-361 Idle Road)
Agent replied Β· 13 June 2024
Thanks Tom for your kind words
β
β
β
β
β
5/5
GoogleJames is very helpful he has always helped us when renting our property we also bought our property through ww and again James was very helpful. Would highly recommend
Danielle Β· 16 April 2022 Β· WW Estates Bradford (359-361 Idle Road)
Agent replied Β· 13 June 2024
Thanks Danielle for your kind words.
β
β
β
β
β
5/5
GoogleI found my experiences when dealing Ford and the team at WW Estates prompt, efficient and professional with the right amount attention to detail. Would definitely recommend .
JOHN Β· 16 April 2022 Β· WW Estates Bradford (359-361 Idle Road)
Agent replied Β· 13 June 2024
Thank you John
β
β
β
β
β
5/5
GoogleWe used WW to buy and sell our houses
The staff was very helpful, professional and also communicated through the process
Would highly recommend to use this estate agents to either buy or sell your property
Ian especially went above and beyond for us through obscure situations and can't thank him enough !
Lewis Β· 16 April 2022 Β· WW Estates Bradford (359-361 Idle Road)
Agent replied Β· 13 June 2024
Thanks Lewis for your repeat business.
β
β
β
β
β
5/5
GoogleWe have used this company more than once and they have been outstanding each time. This time was very difficult and stressful for us as numerous things went wrong but they went out of their way to help us. They were always professional and compassionate and well organized. When we come to sell again we will definitely use WW again
Shaun Β· 16 April 2022 Β· WW Estates Bradford (359-361 Idle Road)
Agent replied Β· 13 June 2024
Thanks Shaun for your kind words and repeat business.
β
β
β
β
β
5/5
GoogleWW Esate agents are fantastic. They offer a personal service which is second to none and quite surprising for estate agents. From the first contact all of the team were pleasant, professional, well mannered and the valuer was really good fun too, a welcome change for the hard sell corporate style of the bigger estate agents.
Their price was the best as was the communication and the level of support. I had a number of personal difficulties during my house sale and Ford and the team often went out of their way to ensure everything went as smoothly as possible. They really did take the complications out of house selling and their service was the best I have experienced for estate agencies. I highly recommend WW Estates.
Alex Β· 16 April 2022 Β· WW Estates Bradford (359-361 Idle Road)
Agent replied Β· 13 June 2024
Thanks Alex for your kind words
β
β
β
β
β
5/5
Googlerecently bought a house with my partner for james and the guys at WW the customer service was great very helpful definitely use them againPositiveQuality, Professionalism
Matthew Β· 26 August 2021 Β· WW Estates Bradford (5-7 Beacon Road)
Agent replied Β· 13 June 2024
Thanks Matthew enjoy your new home.
β
β
β
β
β
5/5
GoogleMade the purchase of our second home a lot easier than expected despite a few snags along the way, Ford and James in particular were there every step of the way and were accommodating to all requests. Many thanks to you all.PositiveResponsiveness, Professionalism
James Β· 26 August 2021 Β· WW Estates Bradford (5-7 Beacon Road)
β
β
β
β
β
5/5
GoogleThis company have been fantastic from valuation to completion. They have answered all my many questions quickly and professionally. I would definitely recommend them to anyone who is thinking of buying, selling or letting within the areas they cover. Thanks guys I couldn't have done it without youPositiveResponsiveness, Quality, Professionalism, Value
Sue Β· 26 August 2021 Β· WW Estates Bradford (5-7 Beacon Road)
Agent replied Β· 13 June 2024
Thanks Sue it's much appreciated.
β
β
β
β
β
1/5
GoogleI went to view a property with my dad and were ushered out of the property by the estate agent. No prior information that we were scheduled for 15 min slot. John the agent was rude, dismissive and very unprofessional. I was willing to pay the asking price.... No sale now! I'll find a much more professional company to address my property needs.NegativeResponsiveness, Quality, Professionalism, Value
Ravinder Β· 26 August 2021 Β· WW Estates Bradford (359-361 Idle Road)
Agent replied Β· 13 June 2024
Hi Ravinder, I'm sorry your not happy, I've spoken to our Wibsey office & John confirmed to me that you were late for the appointment and he had to be quick as it would have a knock on effect for the next customer, but he wasn't rude just rushing, due to Covid 19 we can not do open viewings so 15 mins slots mean you get the property to yourself with less contact risk, the property sold for a price above your offer.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.