Trusted Agent profile

Whittaker and Biggs estate agents in Leek, Macclesfield and Congleton

4.7

★★★★★ Excellent

348 reviews across 3 offices and 2 platforms

Whittaker and Biggs has three offices, in Leek, Macclesfield and Congleton. Together they have 348 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

338

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

10

Reviews on Facebook

All 3 offices

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Our offices

Whittaker and Biggs's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 338 reviews on Google only. Show every review

5/5

Google

I used The agents because They have an office in the centre of the town and were most welcoming when I went in with my husband to make enquiries. Marcus and Chloe were most helpful in providing advice on value and keeping me up to date with viewings and feedback when I received offers they provided advice about the purchases circumstances and what to do about questions following the survey. The sale took 4 months from first instructing to completion and I was pleased with the outcome and would certainly recommend anyone to use them. The charges were reasonable as well! Fernanda Wain

Shape · 17 June 2020 · Whittaker and Biggs Leek

5/5

Google

We bought our house via Whittaker & Biggs, after having dealt with a couple of other estate agents for viewing other properties. We found Whittaker & Biggs to be helpful and professional without being pushy and would definitely recommend them. Having dealt with other estate agents in the process of finding a house I would say that we found Whittaker & Biggs the best to deal with and they made a stressful process as easy as possible. We had most of our dealings with Chloe in the office and found her to be very supportive and helpful.

Oliver · 17 June 2020 · Whittaker and Biggs Leek

5/5

Google

Whittaker & Biggs helped us through the stresses of selling our property. There was always someone available to answer questions, and handle any problems that arose. Their weekly updates were invaluable, and we always felt assured that they were providing excellent personal service. 10 / 10 A very satisfied seller, CheddletonPositiveResponsiveness, Quality, Professionalism, Value

Ian · 17 June 2020 · Whittaker and Biggs Leek

5/5

Google

So we followed a trend of going with an agent who we thought seemed 'popular and good' (even though they have not been established for a long time) . When our sale fell through after securing our dream home we were devastated and left confused on what steps to take next. Our current estate agent was not interested at all and gave us no advise on what to do next so we decided to go to Whittaker and Biggs. Straight away Tiffany's experience shone through as she was proactive from the start and showed us great empathy of our situation. She was determined to save the chain! Marcus came out straight away, took great pictures of our property. Within a week the property was back on the market, sold within a day and the chain was saved! The communication has been amazing. An estate agent who care. My advice is go with an Whittaker and Biggs who are long established and have a wealth of experience. These areas matter when things go wrong! Thank you so much for your amazing customer service. We love our new home :-)

Donna · 17 June 2020 · Whittaker and Biggs Leek

5/5

Google

All round great service. We have sold a property and purchased properties through Whittaker and Biggs and they have been great. Very helpful HD Refurbishments

Matt · 29 August 2019 · Whittaker and Biggs Macclesfield

5/5

Google

From the initial valuation discussion with Nick right through to completion, Whittaker and Biggs Macclesfield listened to our requirements and delivered amazing continuity of service with regular updates, communication with the buyer and the solicitors and gave the hassle free selling experience we were looking for. Thank you Nick, Alison, Vicky and the rest of the team!

Mike · 29 August 2019 · Whittaker and Biggs Macclesfield

5/5

Google

Really pleased to have recently sold my house through Whittaker & Biggs, Macclesfield. From beginning to end I cannot fault the staff who have helped sell the house, led by Nick and with a lot of support from Alison but really we had excellent contact with all the staff. From the marketing of the property to the feedback we received and the general engagement we have had from Whittaker & Biggs it was a most comforting experience with a happy outcome.

Jane · 29 August 2019 · Whittaker and Biggs Macclesfield

1/5

Google

What to say? Asked for a written valuation of my home, got posted an empty envelope. Repeatedly asked for it to be re-sent, nothing. Asked for a written valuation on my commercial property, nothing, zilch. Repeatedly called in to branch, rang up, was promised a response, nothing. I have dealt repeatedly with them in the past and always found their service exemplary so what has gone wrong???

Gold · 18 June 2019 · Whittaker and Biggs Leek

5/5

Google

Excellent service throughout recent house sale. Really pleased with the quality of all aspects of the listing, resulting in a same day sale for asking price as soon as it went on the market! Many thanks to Marcus and the Leek W&B team.

Richard · 18 June 2019 · Whittaker and Biggs Leek

5/5

Google

Sale of Period Property; Absolutely exceptional. Chloe and Marcus were excellent from start to finish with very clear and rapid communication and clear advice when required. I wouldn't hesitate to use Whittaker and Biggs again (and indeed, intend to do so very shortly)! Outstanding in all respects. Dr D and Dr L, Leek

Daniel · 18 June 2019 · Whittaker and Biggs Leek

1/5

Google

A BUNCH OF UNPROFESSIONAL PEOPLE SAY THERE PROPERTIES ARE FLYING OUT WHEN THEY ARE NOT

Michael · 15 October 2018 · Whittaker and Biggs Congleton

1/5

Google

Very poor service and customer experience. The photos taken were extremely bad, I even had to send my own in which weren’t good at all, but were far better than the ones they had taken. The write up on my property was that bad I had to re-write it myself. I had an offer on the property which I accepted, but the house never turned to “under offer” or “sold stc”, even after a month. On querying this, I was informed their process is that they don’t mark it as under offer or sold stc until after surveys etc. are completed, although they weren’t letting anyone view the property that rang up so there was no purpose of showing it still available. I now know this is a load of rubbish and it is the process to mark as sold stc or under offer, really it was because the buyers had pulled out on 3 other properties, information which the estate agents failed to tell me about. Lo and behold after 3 months, they pulled out on buying my property as well. During those 3 months Whittaker & Biggs pressurised me almost on a daily basis to get everything completed with my solicitor, telling me the buyers weren’t willing to progress with survey or anything until I had completed all legalities through my solicitor and there was constant pressure for me to complete it all. Being a first time seller, I did as told. This resulted in me incurring all my legal fees as everything had been done ready to exchange contracts, which I have now had to pay for and lost that money as the house didn’t sell again within 2 months of it falling through. I am now £600 down. If they had been honest with me about the buyers and the fact mine was the 4th property they had put an offer on, I would have been more careful on accepting their offer and doing anything with my solicitor. While the sale was still going through, the buyers had a survey completed, which bought up 1 minor thing which wasn’t even an issue and I was made to believe my house was falling down, the report was terrible, I’m going to have to get other surveys / work completed, I’m going to have to drop the price, etc. etc. All the pressure on me. When I received a copy of the report I couldn’t believe it and the huge mountain out of a mole hill that had been made. Everything was in the buyers favour and none of the service at all was in my best interests. The impact of having to fork out £600 for nothing and the wasted 3 months has had on me, my family and life is huge. This is peoples lives their messing with and I’m so upset to have received the service I did.

Nicky · 15 October 2018 · Whittaker and Biggs Congleton

5/5

Google

Great sales service, my property sold within no time and their communication was great throughout.

Chris · 29 August 2018 · Whittaker and Biggs Macclesfield

1/5

Google

AVOID AT ALL COSTS. Awful service from a small time business. Not one positive thing to say about Whittaker and Biggs. They provided little to no information on most things. They didn't know how to work out stamp duty and told me to google it. They spoke down to me, very condescending, and pressurised me at every opportunity they could to sell my property just so they could take my money. I would give them zero stars if that was an option. Save yourself the hassle and choose someone else.

Daryl · 15 October 2017 · Whittaker and Biggs Congleton

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Whittaker and Biggs

Which Whittaker and Biggs office has the most reviews?

Leek has the most, with 236 reviews rated 4.7 out of 5, followed by Macclesfield with 81.

Where are the Whittaker and Biggs offices?

The three Whittaker and Biggs offices, by town:

  • Congleton: 16 High Street, Congleton, CW12 1BD
  • Leek: 47 Derby Street, Leek, ST13 6HU
  • Macclesfield: 2-4 Church Street, Macclesfield, SK11 6LB

Reviews may appear on more than one platform.

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