Every review we hold for the Congleton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHello, We were amazed by the service we received from Whittaker & Biggs Paula and her team are the best ever! I can’t recommend them more we were over the moon by the service we received. The marketing the advice everything from start to finish was just amazing. If you are looking for an amazing service we can’t recommend them enough. Paris and the team in the office were wonderful. We will miss talking to you. What lovely people. The cats always steal the show see image below 😹 Martin & Louise x
Martin · 16 March 2026
Agent replied · 16 April 2026
What an amazing review!!! Thank
You so much for taking the time to tell us about your experience. It’s been a pleasure working with you both on your beautiful home. It’s been a privilege & we are so pleased that you & the cats have settled in your new home. Many thanks Paula & the team at W&B
★★★★★ 5/5
GoogleAll the staff at Whittaker & Briggs are wonderful very professional and very kind and helpful. They get the job done which is selling your house I would highly recommend them for anyone selling their house.
A big thank you Victoria, Romy & Sharon whom I worked with closely selling the house but again to the whole team at Whittaker & Briggs congelton🥰🥰
Dennis · 9 November 2025
Agent replied · 16 April 2026
Thank you Dennis, it was such a privilege selling such a beautiful home. We really appreciate your feedback. W&B
★★★★★ 5/5
GoogleRomy and Vicky at Whittaker and Biggs Congleton were excellent in providing a friendly, efficient and professional service from start to finish. They kept me informed every step of the way and were very positive throughout a difficult time.I would not hesitate in using them again and would highly recommend them.
Gwenan · 16 January 2026
Agent replied · 16 April 2026
Thank you so much Gwenan. We really appreciate your review & the lovely cake & Shortbread you brought in for us. Many thanks Paula, Vicky, Romy & all the team at W&B Congleton
★★★★★ 5/5
GoogleI have had a very positive experience at Whittaker & Biggs. The whole process from beginning to end was managed in a professional and efficient way. The marketing materials were expertly produced and the lovely ladies were always willing to explain the sales process and resolve issues quickly. I liked that they all knew about my house and communicated clearly at each stage of the sale. They are all skilled and proficient at their jobs and more than happy to help. Above all, they were all friendly and polite, would highly recommend without reservation.
Wanda · 16 November 2025
Agent replied · 16 April 2026
We love this!! Thank you so much for taking the time to review our estate agency. We really appreciate it. Paula, Vicky & the team at W&B Congleton
★★★★★ 5/5
GoogleWe have just bought our first home through Whittaker & Biggs and couldn't be happier with the experience! The whole process has been smooth and stress free. A special thank you to Victoria and Romy for all their help. We would highly recommend Whittaker & Biggs to anyone one looking to buy or sell a home.
Gabrielle · 26 October 2025
★★★★★ 5/5
GoogleI have had a great experience with Whittaker and Biggs from the first enquiry about viewing my property right through to completion of the purchase. They have all been so helpful and friendly and responded to queries very quickly. Thank you to all the staff I have had the pleasure of speaking to :)
Ruth · 2 November 2025
Agent replied · 16 April 2026
Thanks for you feedback, it’s a pleasure assisting you with the purchase of your new home.
★★★★★ 5/5
GoogleVictoria and Romy at Whittaker and Biggs made selling my home an stress-free experience. They were always available to answer questions, gave great advice, and worked hard to achieve a great result. I really appreciated their honesty and professionalism throughout. I’d definitely recommend Whittaker and Biggs to anyone thinking of selling.
Thank you again Victoria and Romy!
Ella · 2 November 2025
★★★★★ 1/5
GoogleVery poor service and customer experience. The photos taken were extremely bad, I even had to send my own in which weren’t good at all, but were far better than the ones they had taken. The write up on my property was that bad I had to re-write it myself. I had an offer on the property which I accepted, but the house never turned to “under offer” or “sold stc”, even after a month. On querying this, I was informed their process is that they don’t mark it as under offer or sold stc until after surveys etc. are completed, although they weren’t letting anyone view the property that rang up so there was no purpose of showing it still available. I now know this is a load of rubbish and it is the process to mark as sold stc or under offer, really it was because the buyers had pulled out on 3 other properties, information which the estate agents failed to tell me about. Lo and behold after 3 months, they pulled out on buying my property as well. During those 3 months Whittaker & Biggs pressurised me almost on a daily basis to get everything completed with my solicitor, telling me the buyers weren’t willing to progress with survey or anything until I had completed all legalities through my solicitor and there was constant pressure for me to complete it all. Being a first time seller, I did as told. This resulted in me incurring all my legal fees as everything had been done ready to exchange contracts, which I have now had to pay for and lost that money as the house didn’t sell again within 2 months of it falling through. I am now £600 down. If they had been honest with me about the buyers and the fact mine was the 4th property they had put an offer on, I would have been more careful on accepting their offer and doing anything with my solicitor. While the sale was still going through, the buyers had a survey completed, which bought up 1 minor thing which wasn’t even an issue and I was made to believe my house was falling down, the report was terrible, I’m going to have to get other surveys / work completed, I’m going to have to drop the price, etc. etc. All the pressure on me. When I received a copy of the report I couldn’t believe it and the huge mountain out of a mole hill that had been made. Everything was in the buyers favour and none of the service at all was in my best interests. The impact of having to fork out £600 for nothing and the wasted 3 months has had on me, my family and life is huge. This is peoples lives their messing with and I’m so upset to have received the service I did.
Nicky · 18 June 2018
★★★★★ 5/5
GoogleThe staff are the best we have ever dealt with, they were highly professional, delivered over and above when solicitors were daudling. Would highly recommend especially Lisa and Vicky
Frank · 24 June 2024
★★★★★ 5/5
GoogleDanielle was amazing. Brilliant customer service and very friendly. Can't fault my experience. Extremely pleased with the two items in the lot I was particularly interested in, and even though I'm going to have to spend a bit on repairs, they were well worth it.
Philip · 25 June 2022
★★★★★ 5/5
GoogleI had an excellent experience with Victoria & Romy at Whitaker and Biggs during the sale of my house. They were both incredibly friendly, professional, and always happy to help with anything I needed. I’m really grateful for their exceptional service which made the whole process a little less stressful! Highly recommended.
C · 24 January 2025
★★★★★ 5/5
GoogleExcellent estate agents, who right from the very start were spot on! The photos taken were very professional and the communication was brilliant, couldn’t fault them. Super smooth sale! Thanks again!
Laura · 23 February 2025
★★★★★ 1/5
GoogleAVOID AT ALL COSTS. Awful service from a small time business. Not one positive thing to say about Whittaker and Biggs. They provided little to no information on most things. They didn't know how to work out stamp duty and told me to google it. They spoke down to me, very condescending, and pressurised me at every opportunity they could to sell my property just so they could take my money. I would give them zero stars if that was an option. Save yourself the hassle and choose someone else.
Daryl · 18 June 2018
★★★★★ 5/5
GoogleVictoria McDarmaid was absolutely fantastic when I was buying my first home. She always kept me updated and was really proactive at liaising between myself, the vendor and our solicitors. Would most definitely go back to her when I am looking to buy / sell in the future. Highly recommend!
Lauren · 17 June 2021
★★★★★ 5/5
GoogleWhittaker and Biggs in Congleton provided a wonderful 'one stop' solution for the sale of our property in Congleton including house clearance and auction of contents. A friendly and efficient service from Vicky and all the staff. I can't recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Peter · 17 June 2021
★★★★★ 1/5
GoogleSadly they were more focused on upsales that letting me view the property. As a result I just looked at another house
Kevin · 25 June 2023
★★★★★ 5/5
GoogleAll the staff were so incredibly friendly, positive and helpful. Whilst going through such an arduous house sale, staff members were there every step of the way, providing constant reassurance and feedback. …
Adam · 16 April 2022
★★★★★ 1/5
GoogleHorrendous Experience.
All the staff are delightful but would be far better fiction writers than Estate Agents. It has taken 10 months for them to complete the sale of my rental …
Jayne · 16 April 2022
★★★★★ 5/5
GoogleVery helpful staff. the best auction house around
Margaret · 25 June 2023
★★★★★ 5/5
GoogleGreat staff and brilliant photos of my property
Derryth · 16 April 2022
★★★★★ 4/5
GoogleGood friendly place and people.
Jess · 25 June 2022
★★★★★ 1/5
GoogleA BUNCH OF UNPROFESSIONAL PEOPLE SAY THERE PROPERTIES ARE FLYING OUT WHEN THEY ARE NOT
Michael · 18 June 2018
★★★★★ 5/5
GoogleRating only, no written review.
David · 12 February 2025
★★★★★ 5/5
GoogleRating only, no written review.
Sylvia · 24 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
