Trusted Agent profile
★★★★★
1,226 reviews across 2 offices and 2 platforms
The Property Hive has two offices, in Bessacarr and Bournemouth. Together they have 1,226 reviews on two platforms, rated 4.9 out of 5 overall.
The Property Hive's two offices, most reviewed first. Each has its own page.
Showing 1,057 reviews on Google only. Show every review
5/5
GoogleCouldn’t recommend the property hive any higher, great friendly communicate throughout the whole process which was made smooth and stress free, cheers again! Ryan and Nicole
Hi Ryan, Thanks for taking the time to leave us your positive review. It's very much appreciated
4/5
GoogleThank you to Chole and the Hive for their services. Always keeping us informed and updating us on progress promptly. Good value for money. Friendly and caring.
5/5
GoogleSylvia was fantastic. Knowledgeable, extremely personsble and very well informed. Put me at ease immediately. Highly recommended.
1/5
GoogleThey confirmed the appointment for valuation but failed to turn up. Wasted our day waiting. Use another agent and give these a miss.
Hi Derek, I have tried to call you yesterday on both the landline and mobile number we have on file for you to discuss this matter. I would like to apologise for the mix-up profusely and I would like to apologise for the inconvenience this has potentially caused for you. If you would still like to discuss this further, please feel free to call me on 01302 247754
5/5
GoogleI used this company to let out a property, Steph and Liz are both on top of their game. I will use them again in future too. awesome!!!
Hi Layla, Thanks for taking the time to review the service provided by Steph & Liz. It was our pleasure to help with the process.
5/5
GoogleVery professional, I have used agents in the past , this time there was no hard sell refreshingly open and honest ,having a very balanced approach to both seller and buyers . Fab .definitely will go with these again.
5/5
GoogleAmazing customer service. Sylvia came and valued are house, lovely lady, made me feel at ease. I will definitely recommend to others
Hi Carley, That's great feedback and thank you so much for taking the time to leave this review. It's our pleasure to help you with the move and look forward to working with you
5/5
GoogleThe team at the Hive are excellent... They're ultra responsive and nothing is too much trouble for Nick and the team... Special shout out to Steph who goes the extra mile!
Hi Kevin, Thank you for your 5* review. Glad you received the levels of service we strive to provide.
5/5
GoogleMichelle has been very supportive throughout the process, friendly and very helpful. Keeping me up to date at every stage, communication has been excellent.
Hi Keith, That's a great review and thank you for taking the time to leave it for us! We're looking forward to helping you with the whole process. Thanks again
5/5
GoogleGenerally an all round great experience with them, very informative and helpful at every turn, especially the agent Chloe who was dealing with us, absolutely brilliant!
Hi Ali, Really appreciate your positive feedback and your 5* rating. Thanks a lot
5/5
GoogleThe Property Hive have been fantastic in sorting our new place. They are very personable and have been comprehensive in the process. Couldn’t recommend highly enough!
5/5
GoogleI recently used Property hive to purchase my new home and the service was fantastic,They come highly recommended from me,They was very professional from start to finish the staff was very friendly always happy to help couldn’t do enough for you,great communicating too skills thankyou
Hi Lee, Really appreciate you taking the time out of your day to provide us with the review. Glad to hear you had a good experience with us and congrats on finding your next home!
5/5
GoogleDelighted with the service from The Property Hive. Very friendly team and good communication throughout the buying process. Happy to recommend.
Hi Jane, Thank you for the review! Glad to see that you are getting the service you deserve when buying a property. We aim to please so again, thank you for taking the time to add this review for us.
5/5
GoogleCannot fault the service and support we have received from all staff, it was and is first class, praise to them all and especially Suzannah Dunbar. Definitely recommend Hive Estate Agents.
5/5
GoogleExcellent responsive service. Lot of information from Louise Turner to get the right property for my needs. Keeping me in the loop all the way along the process. Highly recommended
Hi Mags, It's great to hear that Louise has provided you with a fantastic service. We will be working with you all the way through the process and congratulations on finding your next home!
5/5
GoogleSylvia came to value our house today and she was very nice, knowledgeable and put us at ease, we really enjoyed chatting and would highly recommend, 5 stars.
5/5
GoogleHive Estate agents are a very professional company to deal with they look after you throughout the sale of your property and phone you Weekley. Cannot praise them enough a big thankyou
5/5
GoogleI got viewed the property by Liz and it was very professional and she was upbeat while Stephanie dealt with the whole arrangement with the property in a quick and efficient way, would definitely recommend to anyone wanting to rent a property in the future
Hi Ryan, Thanks so much for taking the time to leave us such a positive review, massively appreciated and we are glad that you were happy with the service received
5/5
GoogleLouise and Chloe could not have been more helpful. Indeed, without their help this protracted move could have gone on much longer. Thanks are not adequate. You have been amazing xx
Hi Thomas, Thank you so much for your kind words and we are happy that we managed to be an effective part of your home moving journey. Louise and Chloe will be very happy to see this review so thanks again for taking the time out of your day to provide the review Cheers Thomas
5/5
GoogleI can’t thank enough. Best agency ! Very helpful, always nice and polite. Really friendly and professional service provided. Futher conversations with staff in the office were very politely and professionally dealt with by Michelle who answered any questions we had. Highly recommend! Once again thank to all team !
Hi Magdalena, Thank you so much for leaving us such a nice review! It was our pleasure!
1/5
GoogleApparently the valuer knocked several times on the front door but we didn't hear her. The bell was working perfectly (which we would have heard). A car was on the drive but she didn't go to the back door (no gates at the front or rear of the property). Very disappointing. Can only assume she wasn't bothered about getting business!
5/5
GoogleLouise is amazing, really impressed with her dedication to selling our property. Honest and supportive with making decisions. Really couldn’t ask for more. The whole team are on it!
Hi Erica, Thank you for taking the time to leave a positive, 5* review for the team. Congratulations on the sale of your property too
5/5
GoogleI've used The Property Hive on a couple of occasions now and they've been spot on, all the staff are lovely - friendly, relaxed and so helpful, and always professional. Would definitely recommend whether buying or selling.
Hi Karen, Thank you for providing us with the 5* review. It's really good to receive these at our end as it really motivates everyone in the office. It's also really useful for future and potential customers on which agents to avoid or of course select to help them. Thanks again Karen
5/5
GoogleLouise at The Property Hive has been amazing! Always quick to respond to any questions we have had and very friendly. Can’t wait to move into out dream home!
Hi Leanne, Congrats on securing your dream home! Great to hear stuff like this and Louise is really happy that we have managed to secure this for you. Thanks for taking the time to leave us the review
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The Property Hive, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Property Hive and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
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Bessacarr has the most, with 1,124 reviews rated 4.9 out of 5, followed by Bournemouth with 102.
The Property Hive's two offices, by town:
Yes. In The Trusted Agent 2026 awards, Bessacarr won Platinum. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, Yorkshire and The Humber.
