5/5
TrustpilotGreat sales and especially aftercare…
Great sales and especially aftercare team! Sarah C - thank you very much for your professional and outstanding customer service received! 5 Stars!!! ⭐️⭐️⭐️⭐️⭐️
Trusted Agent profile
St William Homes LLP estate agents in London and Sunninghill
★★★★★
461 reviews across 2 offices and 2 platforms
St William Homes LLP has two offices, in London and Sunninghill. Together they have 461 reviews on two platforms, rated 3.9 out of 5 overall.
23
Reviews on Google
All 2 offices
438
Reviews on Trustpilot
All 2 offices
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Our offices
St William Homes LLP's two offices, most reviewed first. Each has its own page.
Latest reviews from every St William Homes LLP office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotPurchase of our new home.
We have always received an exceptionally professional, not to mention personal service from all of the staff at Abbey Barnes. We have been extremely satisfied with the process so far and have every confidence in the team to assistant going forwards.
1/5
TrustpilotPoor quality of brand new buildings
As it's been already said, it looks great on the outside but I'm afraid the property's quality is really poor. I have been living in a flat built by Berkeley in North London since 2019 and have been facing many issues along the way. Here are some of them: 1. garage flooding due to light rain 2. falty entrance door lock 3. popping noisy floor 4. leaky wall paint over the kitchen sink 5. leaky paint on cabinets right under the kitchen sink 5. wall dampness and mold (reported by neighbour) 6. intercom and IP guard (reported by neighbour) 8. lack of hot water (and hence heating) multiple times.
5/5
TrustpilotOverall a great experience
Overall a great experience. From reservation to Exchange took exactly 3 months. Despite a few delays that could have been avoided the whole process was really smooth. Particular highlight was the few weeks after exchange when the customer success team were extremely helpful. Sarah Coyle, Nick and team. They attended to any queries we had, checked in regularly without being intrusive and constantly offered to support where ever they could to help us settle into the flat.
5/5
TrustpilotPhenomenal
Phenomenal. From day one the guys at Highwood have delivered World Class Service. An enormous thank you to Emma and team through the sales process, answering the myriad of questions we had with patience and understanding. After Care from Holly doesn't come better either, again showing that this Company has people that actually care. The build quality is exceptional too. Can't speak highly enough of Berkeley
5/5
TrustpilotI really appreciate everything from…
I really appreciate everything from Berkeley Group. I bought several properties in Fulham Reach and Beaufort Park for living and invest as well. The design, building, concierge, gym and Tesco express everything is wonderful, you can ask for nothing more! Especially the management of the estate, they do anything they can to meet your need to run your property smoothly.
2/5
TrustpilotLooks great on the outside but cut corners on quality
New development of houses, looks great from the outside. However, we felt that Berkley have compromised on quality of the work and have cut corners to save money their end, very thin walls in the house with no sound proofing. Still ongoing snagging issues; no drainage in the garden resulting in a boggy marsh and awful roofing with rubble falling into the inner membrane. Slow at responding to these areas of concern with no plan from there side yet of how they will address these problems.
5/5
TrustpilotA special buying experience, superior build quality
I am a first time buyer, and I was looking for a home that I could be in for the next fives years of my life. There has been a huge amount of effort into the design of Courtyard Gardens, which is fitting with the environment that Oxted offers. The buying process wasn’t daunting neither, as I was helped along the way every step - which I think is important when you are a first time buyer. The build quality is superior and St. William are keen to keep the place looking immaculate well after the build is finished, which is an important aspect to consider when buying an apartment in a large development. Most notably for the purpose of retaining value on the investment. Last but not least, the attentive after sale customer service is really something St. William should be proud of. Thanks again to the whole team at St.William for making this a special place for me. Looking forward to making many happy memories here!
5/5
TrustpilotQuinton Court, Sevenoaks
Purchased a flat in Quinton Court in Sevenoaks. Great property, stylish and large, good quality materials and appliances. Sales and aftercare teams were absolutely fantastic - very helpful and responsive!
5/5
TrustpilotGood quality home and customer services
Rating only, no written review.
1/5
TrustpilotWoolwich Arsenal
Living in a property South of London, Woolwich Arsenal. Just after approximately 6 years of property being built the outer facade had to be repaired due to poorly built balconies. A brick from the 13th floor has fallen to the ground. Imagine if someone was walking past and it hit them... fortunately, no one was injured. Anyways, the solution was made to fix an extra layer of cladding covering the balconies to prevent further accidents. It took them around three months to fix the panels on the brickwork, despite it being rather slow for work done, they (or the contractors) left a huge mess afterwards. They have failed to properly clean the balconies and the outer windows were left dirty with grime and dirt from construction and scaffolding.Before buying think twice. What kind of quality building this is if the bricks starting to fall?
1/5
TrustpilotThe worst type of company run by the…
The worst type of company run be the worst type of people. Absolute scum sucking pond life, building substandard flats without a care in the world for the safety of the inhabitants.
1/5
TrustpilotBerkeley build dangerous flats and…
Berkeley build dangerous flats and don’t accept responsibility for their mistakes.
1/5
TrustpilotPeople working there are not…
People working there are not professionals and if you NEED a house, forget it.I will never work with them
5/5
TrustpilotMany thanks to Berkeley Team! We have just moved into our new…
We have just moved into our new Berkeley apartment. The team has been very helpful during our move. We’re very impressed with the very good quality of the apartment and the responsiveness and attentiveness of the Berkeley team. We feel like we are in good hands and trust they will continue to provide excellent management service.
5/5
TrustpilotBeaufort Park Is really great!
Beaufort Park Sales are so friendly, helpful, professional and knowledgeable. I have asked a lot of questions and they could answer all of them precisely right away. They responded promptly and helped us to exchange and complete within a very short period of time. The build quality, utilities and appliances are really good. The location is great with good transportation network, parking, gym, pool facilities, many big supermarkets and good restaurants nearby. I am very pleased.
5/5
TrustpilotAmazing service i hight recommended me…
Amazing service i hight recommended me and my husband we are so happy with our new home.
5/5
TrustpilotTimely delivery
Timely delivery, client focused approach, excellent customer service and really helpful Berkeley’s application.Would be great if the mortgage advisory is added to the deal. Your customer service manager, Tiago was amazing and we could not have managed to take over. furnish and rent out the property without his professional assistance because we could not travel from Pakistan due to Red list country.Also, special thanks to Fahd Samad for smooth coordination and expediting solicitor’s queries throughout the process.Overall great experience with Berkeley’s.
5/5
TrustpilotAmazing house
Amazing house, good price, and a smooth buying process.
1/5
TrustpilotBerkeley took everything from me.
2 years ago I lost all my possessions to fire. Every keepsake from my past, every photo of relatives who had passed away (including my parents), every toy my young children had ever owned, everything that could ever remind me of my past.All due to what was found by the London Fire brigade to be numerous missing and faulty parts of the fire safety systems.To this day Berkeley are fighting tooth and nail to not accept liability for what the London fire brigade and an independent report conducted shortly after, have both said was their fault.We live with the wreckage that their shoddy workmanship created. Think hard about whether you’d like to risk doing the same.
5/5
TrustpilotAbsolutely delighted with our new home…
Absolutely delighted with our new home in Chiswick, West London. The quality of service and quality of finish were/is first class! Thank you Berkeley Group and the team!
5/5
TrustpilotI appreciate the customer service team…
I appreciate the customer service team s work as they follow up my questions promptly and solve my problems effectively. This good after sale service ensures me to enjoy living in my newly brought home. Thanks
1/5
TrustpilotRevolting organisation -Worcester Park Fire
Revolting organisation, my children lost their first home and everything they ever owned due to a fire in Worcester Park. There were no fire stops or cavity barriers leaving my children in a powerless situation, homeless and lucky to be alive. Yet this company refuse to support the trauma needs caused by their experiences. Do not make the same mistakes and purchase a home from these people.
1/5
TrustpilotI was a resident of Richmond House
I was a resident of Richmond House, Worcester Park, that burned down in 2019. The fire that started in one end of this Berkeley group built block of flats spread to the other end in about 15 minutes. An independent report confirmed that a lack of cavity barriers was the main reason for such a rapid spread of the fire. However, after more than 2 years of discussions, Berkeley group lawyers deny any responsibility on the part of their client. Such audacity to deny any responsibility. So be careful with this builder.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about St William Homes LLP
Which St William Homes LLP office has the most reviews?
London has the most, with 455 reviews rated 3.9 out of 5, followed by Sunninghill with 6.
Where are the St William Homes LLP offices?
The two St William Homes LLP offices, by town:
- London: Leven Road, London, E14 0LL
- Sunninghill: Cavendish Meads, Sunninghill, SL5 9NL
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