Trusted Agent profile · Kent

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Rule and Rule estate agents in Swale and Sheerness

2.0

★★★★★

119 reviews across 2 offices and 2 platforms

www.ruleandrule.co.uk

Rule and Rule has two offices, in Swale and Sheerness (Kent). Together they have 119 reviews on two platforms, rated 2.0 out of 5 overall.

Google logo

4.1 / 5

37

Reviews on Google

All 2 offices

Trustpilot logo

82

Reviews on Trustpilot

All 2 offices

Our offices

Rule and Rule's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 37 reviews on Google only. Show every review

5/5

Google

first time every selling a home, they held my hand every step of the way and kept my informed of the progressing in the sale of my property

Kelly · 20 March 2021 · Rule and Rule Sheerness

Agent replied · 20 June 2024

Delighted to be of assistance to you and your mum. Was a hard slog but we got there in the end. Thankyou for entrusting us in the sale :-) … More

5/5

Google

Fantastic agent, very professional, would highly recommend.

Richard · 20 March 2021 · Rule and Rule Sheerness

Agent replied

Many thanks for your kind review :-)

5/5

Google

Absolutely fantastic service from Mark. I was purchasing through them, there was a major hiccup in the chain, Mark did everything he could to keep me informed throughout, right up to completion. This is a small independent agent that has a hands on approach, they will actually talk to you not just send emails. I would strongly recommend using this agent for your house sale or purchase.

Jackie · 20 March 2021 · Rule and Rule Sheerness

Agent replied · 20 June 2024

Many thanks Jackie for your kind review, its very much appreciated :-). We hope you are happy and settled in your new home now and enjoying that fabulous view!

1/5

Google

Unhelpful staff - never using them again. Extremely condescendingNegativeQuality

Lottie · 27 August 2020 · Rule and Rule Sheerness

Agent replied · 20 June 2024

Hi LM. We thankyou for taking the time to review but naturally disappointed that you feel that we could've done more in what was a very fraught transaction. We can only thank you for sticking in there when there was tremendous pressure on us from elsewhere in the chain. Kind regards, Mark and team .

1/5

Google

Unhelpful staff - never using them again. Extremely condescending

L · 16 August 2020 · Rule and Rule Sheerness

Agent replied

Hi LM. We thankyou for taking the time to review but naturally disappointed that you feel that we could've done more in what was a very fraught transaction. We can only thank you for sticking in there when there was tremendous pressure on us from elsewhere in the chain. Kind regards, Mark and team .

5/5

Google

Amazing letting agent. Brilliant and exactly how I needed an agent to be. Very friendly and good at their jobs

Jade · 20 March 2020 · Rule and Rule Sheerness

Agent replied · 20 March 2026

Thankyou for your valued feedback, its very much appreciated! Hopefully see you again soon, … More

5/5

Google

Amazing letting agent. Brilliant and exactly how I needed an agent to be. Very friendly and good at their jobs

Daniel · 19 March 2020 · Rule and Rule Sheerness

Agent replied

Thankyou for your valued feedback, its very much appreciated! Hopefully see you again soon, All the team at Rule & Rule :-)

1/5

Google

After booking two viewings last weekend, the communication was poor. No phone call to confirm like promised. Waiting around as estate agent was late. No call back for feedback on properties we viewed. Took ages to answer phones. 2nd …

Sophie · 16 September 2019 · Rule and Rule Sheerness

5/5

Google

Family run local business, with great knowledge of the island. Good photos taken of my property (not like some that focus on artsy photos of bowls of fruit in the kitchen). They did not overprice my property, giving false hope, but …

Lettertray · 16 September 2019 · Rule and Rule Sheerness

Agent replied

Thankyou for your valued feedback, its always very much appreciated! Hopefully see you again soon, All the best, The team at Rule & Rule :-)

1/5

Google

After booking two viewings last weekend, the communication was poor. No phone call to confirm like promised. Waiting around as estate agent was late. No call back for feedback on properties we viewed. …

Sarah · 22 April 2019 · Rule and Rule Sheerness

5/5

Google

Absolutely fantastic service. Helpful and always easily contactable unlike most estate agents. Well done to Craig who sold my house within two weeks. …

Kevin · 22 April 2019 · Rule and Rule Sheerness

Agent replied

Thankyou Kevin for your lovely feedback, its very much appreciated! Hopefully see you again soon, … More

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Which Rule and Rule office has the most reviews?

Swale has the most, with 82 reviews rated 1.1 out of 5, followed by Sheerness with 37.

Where are the Rule and Rule offices?

The two Rule and Rule offices, by town:

  • Sheerness: 37-39 Broadway, Sheerness, Kent, ME12 1AD
  • Swale: 37-39 Broadway, SHEERNESS, ME12 1AD, Swale, ME12 1AD

Reviews may appear on more than one platform.

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