3/5
Rating only, no written review.
Trusted Agent profile
★★★★★
92 reviews across 2 offices and 3 platforms
Rooftops Letting and Management Ltd has two offices, in Hale and Macclesfield. Together they have 92 reviews on three platforms, rated 3.2 out of 5 overall.
84
Reviews on Google
All 2 offices
6
Reviews on Facebook
All 2 offices
2
Reviews on Trustpilot
Business-wide
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Rooftops Letting and Management Ltd's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
3/5
Rating only, no written review.
4/5
Good service, friendly staff and always quick to get back with queries.
1/5
Rating only, no written review.
1/5
I was beyond bewildered by the level of unprofessionalism and negligence I encountered in dealing with them. They took weeks to come in and look at a broken window even though it was winter. When they eventually sent someone, winter was …
5/5
Just a fabulous team all around. I was really struggling to find a property not only because of my requirements, but then rental market was going so quick during COVID. When I called up, they showed me a property that was going up that day …
1/5
The positive reviews must be fake. Never have I dealt with such unprofessional, illiterate and rude individuals. They do not understand the legalities around their services (if it can be called that) and have very little by way of common … More
5/5
Excellent service. I was having no luck with another agent shortly after Covid-19 restrictions relaxed so moved my two flats in Sale to Rooftops to Karen and the team. Both are now rented out. Rooftops use Rightmove portal which is my … More
4/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Love them, very helpful and friendly
4/5
Used Rooftops Wilmslow as a tenant and Macclesfield as a landlord. Staff at both offices helpful and knowledgeable and responded quickly to contacts. When tenants of our Macclesfield flat requested assistance, Rooftops staff contacted us on the same day and arranged repairs for tenants as a matter of urgency.
2/5
They are very, very detailed. They scrutinize every piece of paper. They check the apartment every month.
1/5
Horrendous service. Took weeks, sometimes months to respond to requests for maintenance. Extremely poor communication. I would not recommend them to anyone.
1/5
Rooftops are the agents for a house ajoining mine, when they put the for let sign up they did so by attaching it to my fence without permission. They fence has broken as a result and I contacted Sue at Rooftops to ask them to put right the damage caused. After a snooty reply from her she is now ignoring my emails and the damaged fence has not be repaired.
5/5
Professional and consciousness, although I have not been with them long , they have, so far proved to me that my faith in them has not been misplaced. They are always available to answer my calls and provide answers to my queries. Unlike other companies they offer a friendly but professional service.
1/5
We recently viewed a property with Rooftops and honestly, I could have been shown a luxury penthouse apartment in Central London and I wouldnt have taken it, not because of the property itself but down to the sheer snootiness of the estate … More
1/5
If I could give less than a one star I would. They told us on the day we moved in that the flat would be as is. Which was not cleaned by any stretch of the imagination. The sink was blocked, full of hair. We complained and nothing was done. … More
4/5
Lovely staff.
5/5
Rating only, no written review.
1/5
Very rude staff
5/5
Im new to Rooftops, great company to work for. Lovely customers and welcoming staff.
1/5
Very unprofessional, misleading and rude!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hale has the most, with 50 reviews rated 3.4 out of 5, followed by Macclesfield with 47.
The two Rooftops Letting and Management Ltd offices, by town:
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