5/5
GoogleGreat service from Jacqui in the Flackwell Heath branch, attentive but not too intrusive. Pitched our property at the right value and to the right buyers. We would use again.
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Robertsons Estate Agents reviews
★★★★★
142 reviews across 2 offices and 2 platforms
Robertsons Estate Agents has 142 reviews across two offices (Flackwell Heath and Penn) and two platforms, rated 4.9 out of 5 overall. Robertsons Estate Agents has the most, 140. Checked 9 October 2026.
140
Reviews on Google
All 2 offices
2
Reviews on View Agents
All 2 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robertsons Estate Agents's two offices, most reviewed first. Each has its own page.
Latest reviews from every Robertsons Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI found the perfect house for sale in Flackwell Heath on Robertson’s site but I hadn’t yet put my house on the market, I knew mine would be a difficult sale as it had a very small back garden. After a chat with Simon my property was soon on the market, also with Robertsons, and Susan, Jacqui and Jelka showed a lot of people the house, I had in total over 50 viewings before it finally sold and I have just moved into my dream house. A big thanks to all involved! I found Robertson’s to be very professional and committed to both selling my house and managing the purchase of the new one. Communication was never a problem despite my many phone calls, even outside business hours. I can’t recommend Robertson’s enough- Thank you all so much. Steve
4/5
GoogleWe had a great experience buying our new home. Special thanks goes to Jacqui for always going above and beyond, answering the million questions we had and also being flexible with her time. Highly recommend!
5/5
GoogleI have recently used Robertsons to market and sell my property. The team were very friendly, professional and nothing was too much trouble. I was kept up to date with the viewings and the resulting feedback. As a result, I would have absolutely no hesitation in recommending Robertsons.
5/5
GoogleI wanted to take a moment to express my appreciation for the outstanding service I received throughout the process of buying my property. From the very beginning, your professionalism, attention to detail, and excellent communication made the entire experience smooth and stress-free. You took the time to understand my needs and provided valuable insights that helped me make informed decisions. Your proactive approach, market knowledge, and timely updates were particularly impressive, ensuring that I felt supported every step of the way. I am thrilled with the outcome and couldn’t have asked for better service. I would highly recommend you to anyone looking for a reliable and dedicated estate agent. Thank you once again for all your hard work.
5/5
GoogleWhat a fantastic experience we had with Robertson's Estate agents they kept us informed on every little detail and must say have restored my faith in estate agents cannot praise them enough especially Simon (always there to help) highly recommend regards the Saw family 😀 …
5/5
GoogleI would highly recommend Robertsons of Flackwell Heath. Jacqui and Simon are very friendly and kept me updated throughout the whole process. I was given good advice and help along the way and I would certainly recommend them to anyone. A big THANK YOU to you both. Christine.
5/5
GoogleVery happy with Robertson's and our estate agent Jacqui. They went above and beyond what I expected and we received a far better service than the larger national companies. Would highly recommend. Always available, knowledgeable and very friendly and supportive
5/5
GoogleI recently sold my property through Robertsons Estate Agents and they were a joy to work with. I was always kept in the loop regarding the progress of the sale and phone calls were always answered or promptly returned if on a viewing. Staff were always friendly and I got the feeling that they genuinely cared about the sale. I would 100% recommend Robertson’s Estate Agents for your next sale.
5/5
GoogleThis was our second property move using Robertsons and once again we found the service offered from Simon and his team to be first class. Highly professional, their knowledge of local market conditions is excellent. Absolutely no hesitation in recommending Robertsons to anyone buying or selling in the local area.
5/5
GoogleJac and Simon was amazing and jac herself really goes above and beyond with the sale of my house this year. I would recommend them to anyone that's looking to sale their home
5/5
GoogleSimon and his team at Robertsons recently helped us with the sale of our parents property and we cannot thank them enough for their support and guidance. All of the team went out of their way to ensure everything went through as smooth as possible, we can genuinely say with Robertsons you are in safe hands.
1/5
GoogleNot impressed with their level of response
5/5
GoogleBuying a home as a first time buyer is sooo stressful because the solicitors are awfully slow. Jacqui at Robertson's went above and beyond with keeping up to date and chasing up both mine and the sellers solicitors. I really could not have done this without Jacqui and although she was not my estate agent because I was not selling.... she was literally "my estate agent" and the most important person in this whole process. So warm and funny and down to earth... when I sell in the future she will be my go to person!
5/5
GoogleThanks so much to Jacqui and the team at Robertsons Estate Agents for helping me through the buying process. Jacqui was so helpful, friendly and kind, going above and beyond to answer all my queries and keeping me updated on the progress of the sale. I couldn't be happier with my new home. Very grateful for all their help and I'd highly recommend Robertsons.
5/5
GoogleThey were helpful, especially Jacqui. She kept me posted of every development at all times and was kind enough to initiate and communicate with all parties to get things moving.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleGreat service and attention to detail.
5/5
GoogleI recently purchased a property in Flackwell Heath which was being sold by Robertsons Estate Agents. It was the first time I had moved in 28 years and buying and selling a property was a daunting prospect. However I cannot recommend this company enough. All the staff I dealt with were professional but also very friendly and approachable. They kept me informed all through the process on how the sale was proceeding. They metaphorically held my hand when minor problems arose - problems that seemed major to me but which they sorted out. I would recommend this company to anyone needing an estate agents.
5/5
GoogleI can not thank Robertsons enough! Especially Jacqui. They were very professional, helpful, and kindhearted. They took the time to check I was ok through the entire selling process and kept me informed. I would highly recommend using these estate agents.
5/5
GoogleSteve was absolutely brilliant as were the whole team with a special mention for Andrea as between them they both went above and beyond their professional duties to ensure the selling of my mother's house after her passing was as trauma-free as possible. Nothing was too much trouble and every part of the process was carried out with reassurance, kindness and patience. I cannot recommend them enough and am so deeply grateful for them making a deeply painful journey much lighter. Thank you so much!
5/5
GoogleSteve at Robertsons in Bourne End provided a thoroughly professional and responsive service in selling our property. The pricing was clear, he provided prospective buyers for our property quickly and helped us choose the best fit for us at a great house price. He also helped navigate the bumps in the road that inevitably happen during the buying/selling process.
5/5
GoogleAs first time buyers, the thought of house buying seemed quite daunting; however, after meeting James Donald in Downley we had our minds put at rest straight away. Passionate about his job and the local area. His professional yet honest approach meant we felt supported throughout. Prompt communications, advice and recommendations as we needed them made the whole process feel much easier. Thank you. Would recommend James and Robertsons to anyone! Laura and David
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Robertsons Estate Agents
How many reviews does Robertsons Estate Agents have?
Robertsons Estate Agents has 142 reviews across its two offices, rated 4.9 out of 5 overall: 140 on Google, 2 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Which Robertsons Estate Agents office has the most reviews?
Robertsons Estate Agents has the most, with 140 reviews rated 4.9 out of 5, followed by Robertsons Estate Agents with 2.
Where are Robertsons Estate Agents's offices?
Robertsons Estate Agents, Swains House, Swains Lane HP10 9BN; Robertsons Estate Agents, Penn Barn, By the Pond HP10 8LB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.