Trusted Agent profile
★★★★★
121 reviews across 4 offices and 3 platforms
Rendells - Totnes has four offices, in Newton Abbot, Totnes (two offices) and Chagford. Together they have 121 reviews on three platforms, rated 4.1 out of 5 overall.
Rendells - Totnes's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFrom start to finish the service has been exceptional, they went above and beyond to move me in at the start of the tenancy as I needed to move very quickly. I have just moved out after 18 months, and while I did leave the property very clean and tidy, this was acknowledged, and my deposit was refunded within 24 hours.
5/5
GoogleLettings, very helpful and professional throughout.PositiveResponsiveness, Professionalism
5/5
YellLettings
I’ve only ever dealt with the letting department, I was shown a property by Martyn who was professional and friendly.
4/5
GoogleRating only, no written review.
5/5
GoogleGood size starters, main & desert, and NOT stupidly expensive. Very bubbly waitress Leila, with good banter, a credit to your establishment. Look after her.
4/5
GoogleRating only, no written review.
5/5
GoogleGood size starters, main & desert, and NOT stupidly expensive. Very bubbly waitress Leila, with good banter, a credit to your establishment. Look after her.
5/5
YellHappy tenant
Very happy tenant, always provide a swift response, and are very professional and friendly.
5/5
GoogleVery helpful
1/5
GoogleDo not use this company they clearly discriminate!! I am a single father who works full time and am looking for a long term home for my two sons and myself.I found the perfect property with Rendells and immediately called for a viewing.Unfortunately the only appointments they had were on Monday while I was at work so would be unable to attend.I drove to the property on Saturday and looked around the outside,this along with the pictures showing the clean well maintained property made me decide to put down a deposit. I drove to Rendells office and spoke with Martyn (lettings manager) and said I would like to put down a deposit to hold the property and when all relevant checks had been done would pay six months rent in advance.He refused and said I would have to view the property.I explained I would be working and by viewing the outside along with their photos I would be happy to proceed.Again he refused. The only deduction I can make is that given my willingness to not only pay a deposit but also six months rent in advance,is that he has clearly discriminated against me.This may be because I am a single parent or because I have two mixed race children but the outcome is the same,I have been refused a chance to even attempt to gain the property.To further add weight to my claim I have read Rendells terms,and a holding deposit is required to hold a property but there is no mention of having to view said property. I find it inexcusable that a well established company such as Rendells would employ a person who will blatantly discriminate against anybody they see fit,not to mention the client who's property I was going to rent long term with an initial payment of six months rent in advance. A very disappointing experience from a well established company who should know better.
1/5
GoogleDated
1/5
GoogleDated
3/5
YellWorth the effort
I found their information really hard to find and when i phoned for more information, the person on the phone was very curt as well. However, they do have some little gems on their books that you don't see on the property sites so worthwhile digging through.
1/5
GoogleRating only, no written review.
5/5
GoogleVery well run office. We have lived in and around Totnes for 17 years and dealt with 3 different agents. Rendells Totnes are by far the best service. Extremely approachable, friendly and very knowledgeable.
1/5
GoogleRating only, no written review.
5/5
GoogleVery well run office. We have lived in and around Totnes for 17 years and dealt with 3 different agents. Rendells Totnes are by far the best service. Extremely approachable, friendly and very knowledgeable.
5/5
YellMr B Parker
Very efficient and knowledgeable, they found me a lovely couple for my property.
5/5
YellMrs M H
I highly recommend The Letting Department, very helpful and professional, unlike my previous Letting Agent.
1/5
GoogleRenters Beware ! Appalling Service. I rented through Rendell's and they were unresponsive to problems with the property ignoring chronic problems and only responding once I forced a reaction. They just wanted to take the rent and provide no support to the renter. At the end of the tenancy they tried to then blame me for stains caused by ingress of water through the roof and damage caused by their workmen who tried to resolve the problems. In my opinion these are not very nice people and I would never use them as agents again and recommend that everyone should be very careful before signing any contracts.
5/5
GoogleI think Rendells are by far the most down to earth and easy to deal with estate agents in the area - straight, helpful, practical, friendly. You know where you are with them. They exude confidence and local knowledge.
5/5
GoogleI think Rendells are by far the most down to earth and easy to deal with estate agents in the area - straight, helpful, practical, friendly. You know where you are with them. They exude confidence and local knowledge.
5/5
YellRENDELLS ARE BRILLIANT
Easily the best estate agency in Totnes and surrounds. Great sales team, helpful and friendly.
5/5
GoogleRendells Totnes give a 5 Star service. Estate agents do not always get good press, but this office is excellent. Friendly and professional, my husband and I were delighted. Thank you Harvey and the sales team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newton Abbot has the most, with 50 reviews rated 3.3 out of 5, followed by Totnes (57 Fore Street) with 32.
The four Rendells - Totnes offices, by town:
